AVOID at all costs! Ana and Claudia were extremely rude to me and my family! They did not want to give me back my deposit money for a quince dress when the pandemic hit and everything shut down. I had family members and friends that passed away. We COULDN’T proceed with the party which was planned prior pandemic! We even said if we can use that money as store credit and Ana and Claudia both told me no and I had to purchase the dress. The dress was not custom made but ordered straight from a catalog.I had to fight for my money for nearly a year by taking Ana to court! The judge was in my favor. Don’t let this business steal your money. If you are in a situation like I was take the owner (Ana) to court and fight for your money. California has laws that protect customers from businesses that try to steal!

Horrible experience, I do not recommend lady do es not know customer service puts up a front but after a while she is extremely rude

I personally had a good experience at this location! We ordered my cousins 15 dress here and it was from the authentic Morilee dress collection and the price was very reasonable. Which often times is hard to get a hold of. The quality of the dress was great. Everything we ordered was given to us in a promptly matter, the customer service was adequate and efficient. They had everything we needed for the 15. Highly recommend.

Best service ever Ana is the best she helped us with all of our wedding details everything we asked for we got it how we wanted it. Since day one we explain what we wanted and she went out of her way to make sure we got everything exactly how we asked for! Thank you La Orquídia

The lady is really rude, not helpful at all. We were asking questions about prices and details of a quinceañera dress and she kept answering with attitude. Do not come here. These people don’t know anything about customer service.

She acts super nice at the beginning but after that once you paid she doesn’t care anymore. She says one thing then another and doesn’t do what you asked and agreed on. None of my things had burlap when we clearly agreed in the beginning we wanted burlap because it was a country theme. My wood chairs i ordered were wood looking but plastic material. She tries to jack the prices higher and higher and they never fixed my daughters quince dress because it was big or any of the damas dresses, they try them on and add the pins and say they will fix them but then when u pick them up and take them home they are the same. Worst place to be dealing with especially when your already under so much stress with your quince planning. Stay away trust me!!!

The worst place to come to. She was rude and disrespectful even after I had paid her $1000 worth of services. Everything I asked her to do was not done and once I had paid her it seemed as though she did not care to give good customer service. As I was changing in the fitting room, $300 went missing from my belongings. I saw that she had cameras and asked if they worked, she said yes and so I asked to see them. She said she did not have internet but she will tell the man who installed it to come in. 3 weeks passed and she kept telling me the same thing, and she got upset because I continued to ask her about it. She became defensive and insulted me. I came in to see the items I ordered for my wedding and she had not done them or did them her way when I explained in detail what I wanted weeks before. My mom told her why she could not write instructions down and she told my mom to stay out if it and mind her business. It was 2 weeks before my wedding, I asked for my money back and went elsewhere. Never found my $300.Also be careful with the guy who works there and in Gardenia Flowers. Not saying anything about Gardenia Flowers. But the gentleman Luis, was the one I decided to get a package with and he did not deliver what he promised. He tried to justify everything he did with the budget I gave him. I paid him $4000, for flowers and table linens. My wedding flowers looked nothing like he had shown me. I bought the flowers I wanted separately the day before my wedding and gave them to him to add to my arrangements. They looked bare and the flowers were dying, that is not how we delivered them to him. He said he would also be at my wedding assuring things ran smoothly. They did not, I had to ask the groomsmen to pass around the champagne. At the end of the night his staff takes my party favors and we needed to contact him to ask about it, all he said was that it was an accident and instead of dropping them off he makes us pick them up.

Horrible horrible service. Women was extremely rude. I came in with my boyfriend looking for corsages for prom and this woman gave us nothing but attitude. She left us waiting for her then asked a man working with her why we were just standing there when we were waiting for her. I was annoyed by her attitude and decided to leave but my boyfriend didn’t want to be rude and just told her we would come back tomorrow and she got angry ripped the reciept and told us we had wasted her time. If you need any dresses or corsages you might as well go to Gardenias a couple doors down and ask for Sylvia for corsages. Gardenias is much better and with nicer people.

All good, very kind people, but 2 weeks ago they told me that they were going to cut it, pay extra but they gave it to me the same without the cut and even the pin had 🤔

I do not recommend for this place the perzonas are very rude, their beast of my melo girl delivered incomplete and I did not submit the arrangements that were missing the melas photos delivered very dark and still the lady became very rude said to pay little for a package never I will buy something else again and I do not recommend that you add it is very bad service

Excellent customer service, very happy with the service provided here, a lot of professionalism, quality and attention,

I want to share the good experience that I had with my quinceañera dressed in good quality everything went perfectly thanks Mrs. Ana who made my daughter happy

Thank you Ana for the excellent service at my daughters wedding starting with the high quality and prestige dress and the floral arrangements more than beautiful there is nothing more to ask I will be eternally grateful