β π π―π©πͺ This place is amazing!!! I HIGHLY Recommend Anyone WITH German engineering to go here and only here! π I called 3 other shops told me can bring in next week π needed car to be Fixed ASAP, so then I called them and they let me bring my car in right way and got my part ordered and fixed with in 24 literally couldnβt have have asked for more. Also was ver nice. Super happy with outcome. Thanks again !π€π
This is a professional and reliable business. I have been impressed and grateful for their honesty and knowledge on both my Cayenne and X5. Both cars have high miles and are mid 2000βs models. When my Cayenne overheated, they could have recommended extensive and expensive repairs, but they did not. They let me know that considering the age and mileage of the car it probably wasnβt worth repairing. Tucker is conscientious about following up and totally trustworthy. I would recommend this Auto repair shop with 100% confidence.
Since day one of using German auto works I felt totally happy and contented . The guys always remember my name, which is very sweet & personable. They are professional, knowledgeable and very reasonably priced .They get my Mercedes in and out in a very timely manner. I have never ever been disappointed by the work done . In fact, one time a Mercedes dealer tired to get me to buy new brakes just before driving to LA, saying I needed them for the trip . I got a second opinion from German auto works and they assured me my brakes were fine and said a light would come on when it was time for a brake chk . Total honesty, never feel taken advantage of . Friendly staff . I feel totally at ease and in good hands with all the employees at German Auto works .
The German Auto team is as honest and thorough as it gets. I enjoy all aspects of the service my Audi gets, from drop off to pickup and clear answers to my layperson questions.
My 1991 Mercedes needed a new radiator so i took my car in. Tucker and crew were all A +. Friendly and professional. My car was in and out with great work, service and all, thanks
Thank you so much for fixing my Volvo. I was driving through SLO from LA and my car broke down! Couldnβt put it into gear at all and a horrible sound when trying to switch between drive and reverse. I was so worried that I wouldnβt be able to make it back to LA in time, but they were able to quickly get the parts I needed and fix my car within 2 days!! Very professional, very fast and it is as l as expensive the I had initially thought. German Auto is amazing!
Had my BMW serviced at German Auto for the first time a few days ago. Customer service was friendly & courteous, had my car in and out on schedule & price was reasonable. Very satisfied. Will go there again the next time I need service.
These guys are great. I have been coming here for along time. They are have diagnosed and fixed my cars problems every time, always in a timely manner. Itβs always nice to be able to depend on your mechanic to do things right the first time. I will continue to use their devices.
Wanted to like this place. Started off really good. Ended really poorly. Was treated like I was not Important and my car wasnt good enough for them. Was told they would research certain parts my car needed and would get back to me...they didnt. Was told my car was fixed for the issues I brought it in for...it wasnt. I am not doubting the work they did...but they were not thorough. No way they took my car for a test drive post repairs. Did not reset any of the systems and didnt seem very aware of what was done. On paperwork there were a lot of complaining about the condition of my car. Now it isnt perfect by far-its from 2005-but they treated me like I handed them a dumper that lived under a tree and never got an ounce of work done. I am disappointed. I wanted to be a new regular now that I can afford the work needed on my car. But from my experience...I wasnt enough for them to pay attention too. They took DAYS with my car...then call me at two oclock to tell me I have to be here by five to pay for the car so they can close their books for the month...not giving a damn about the fact I am working as well. Had to leave my job...get written up- only to be treated poorly by them when I spent well over a grand. Wish things would of been different. I waited to be contacted and never heard from them again. I see many people like them...and I hope your experience is different but mine was not good.
Came recommended from my other favorite shop, which itself is likely more praise than I can give,and I wasnt disappointed. Friendly and easy to talk to about the problem. I know enough about cars to sometimes know what might be wrong and they listened to my input without talking down to me (or at me) which is a nice change from the bmw dealership.
Ive been going here for over 8 years with multiple different vehicles. I enjoy wrenching on my own cars but when I dont have the tools, time or Im straight-up stumped on something German Auto always knocks it out quickly and educates me on the issue/solution. Highly recommended!
Good communications. Fair pricing. Courteous and professional. Garage was clean, neat well organizedβ-clearly pride in what they do. Heartily recommend.
Happy with their service. Tucker and Stephen was friendly and answered to all my questions. Thank you. Our cars are both german cars. We will be back for sure if anything happens with our car again π
Would definitely recommend Germ Auto.They were very helpful with my cars situation.
All the employees were great. My car was tuned and oiled and happy when I got it back. This is where the BMW gets its repairs and we are glad they are there for us.
Ive been a customer of German Auto on and off for almost 20 years because I have a 2003 Volkswagen Passat Wgn. I had an incident that ended up with my power steering fluid all over the ground.I was towed in and they took care of it. The price was was definitely worth it. I trust these guys.tThey do it right the first time!
Always first-rate work on my 2003 BMW 330i,With 185,000 miles. Reasonable cost, on time completion, easy to work with.
This was my first time at German Auto and Im so glad I found them. They did my brake flush and added brake fluid. I appreciated their fair prices, prompt service and professionalism. Ill be back!!!
My first time at German Auto and overall I had a great experience. They did a wonderful job and very professional. Repairs were done in a timely manner and they were super communicative and friendly.
I brought my β09 335i in with a minor oil leak and a burning smell. They correctly diagnosed it as a leaking valve cover gasket and replaced the gasket and valve cover. Service was done quickly, well, and price was reasonable - comparable to other BMW specialists Iβve been to California.Iβm leaving this review because German Auto went above and beyond - they washed my car and even removed a few bird spots before I picked it up. Great service!
They were able to take my car same day and diagnose the issue. They were professional and they communicated well. Thank you for discovery the issue and fixing it.
Excellent customer service. Fair prices and they have have always had my vehicle out on time. Definitely an auto shop I would recommend if you want it done right
Quick, professional service at lower than dealer prices. They even washed my car. Thumbs up!
I love this company! Tucker is knowledgeable, helpful and very professional. Very good, fair charges for repairs. Thank you!
Steven and the crew are top notch professionals, who really care about the customer! Highly recommend!
German Auto is my go to shop for my vehicles(Audi and VW) and extremely happy! I highly recommend them!!
Very communicative, friendly. Reasonable prices. Respectful of COVID safety precautions, contrasted to many auto shops around here that I have noticed do not. Would recommend.
I have been using German Auto for the past 15+ years. They have always been honest, professional and dependable. German Auto is one of the few shops that works on older model cars. Tucker and the gang are experts in their field. I highly recommend German Auto.
Cant say enough good things about German Auto! They replaced the pads and rotors on our Audi and even threw in a complimentary car wash! Tucker at the front desk was professional and offered a great price to perform the job. Definitely recommend the team at German Auto for routine service and repair!
Great experience - fast, friendly, good value
I came across the guys at german auto last year as i transitioned into san luis obispo from NC, immediately i feel in love with their professionalism and attention to detail. They are very knowledgeable and can solve what seems in my opinion all most all car related issues in some capacity. A few weeks back my car wouldnβt start and they sent someone to give me a jump no questions asked. This company has my business for life.
Great service fully explained. Reasonable price.
Truly professionally run business. No nonsense, honest and skilled. I had some transmission and fault codes that caused the car to not shift. I had done some work on my older Mercedes 320 myself but didnβt have the skills or diagnostic equipment to complete the repairs. I had estimates from the local dealer upwards of $1000-2000 to repair it. Tucker and the team accomplished the repairs for under $400 and the car runs perfectly. Iβll never use another Mercedes repair shop.
These guys fit me in last minute and had my car done before they said they would. My go to shop for my bmw
Aweome place. Good prices, great service, nice staff. So glad they are here to service my car so that I donβt have to go to the dealership. They are always great to work with. Highly recommend.
I just needed routine maintenance on my 2015 Audi Q5 TDI and German Auto did a great job. I wouldnt hesitate to bring my Audi back for whatever it needs in the future.
Had a vehicle that wouldnβt start so had it towed to German Auto. I reached out and spoke with Tucker who was responsive and professional. They got my car in the shop as soon as it arrived. They ran diagnostics on it and other than a very dead battery. They called to discuss with me and had it fixed before closing time. I am new to the area but they will definitely be my go to from here on out. Thanks for wonderful communication and service!
I was in town on a visit and the rear brakes went bad on my grey market 1999 Mercedes G500. Other shops are hesitant with a grey market car. They had no problem, ordered the correct parts ahead of time and got me back on the road in half a day. I was amazed and will use them again when I am in the area. Highly recommended.
Friendly and honest technicians and services.
German Auto and the team take great care of my older Mercedes. I definitely recommend this team in SLO. The service is solid, the estimates are accurate, and the value for the work performed is always great. GA all the way.
Ive been taking my Mercedes here for some years after I got tired of being ripped off by the dealer, Alfonso. German Auto are a refreshing change, providing an honest service for a realistic price. I enjoy their customer centric approach and appreciate their attention to detail. I feel that my Mercedes is in good hands and my pocketbook is happy too.
German Auto has always been great to work with, efficient and polite. We have used GA for over 21 years and have always been happy!
Quick and accurate assessment of persistent rattle from engine, that proved to be a simple fix - plus discovered and rectified unknown turbo leak at the same time - most impressed.
I was turned off by my recent experiences with the Santa Barbara Audi service. I turned to German Auto who were knowledgeable, fixed the problem in one day and undercut the dealers quote substantially. I am very happy with German Auto.
These guys will treat you right. Especially if you have an R32
Pleasure doing business with reliable service!
Excellent service! I will definately be a repeat customer.
Seedy professional good people!!
We have been with German Auto for better than 20 years. They are accomplished and pleasant.
Very quick turn around, washed my car as well.
Great team of mechanics. Very thorough and easy to work with. Started taking my car here when I first bought my VW and havent stopped coming back. Thanks for years of great service.
Tucker and the crew were very professional and polite! German Auto was Easy to work with and so far so good with my repair!
They installed a back latch that I supplied thePart, which works great now. Only disappointment was that they charged $62 just to diagnose the broken latch which was not discussed originally. They also charged an extra half hour because they had issues with the non factory part, which was understandable. Just walked out spending $124 more than expected.
Always fair & straightforward service/pricing. Additionally, friendly & respectful of time (i.e., do their best to accommodate my availability).
Great service and quality repairs!
Excellent service, honest people and fair prices. I highly recommend this place.
I have gone to this shop for several years. They are very kind and professional and take the extra time to explain any questions that I have. They have always given me time with even just a moments notice
German Auto had the quickest turn around time and a great price! I would recommend this shop for anyone with VW needs
Friendly, professional service at a good value. Clear explanations and they are gain your confidence and your trust.
Steven and Tucker have consistently set me up with excellent work at a reasonable price; always patiently advising what should be done and when to keep my cars running and handling correctly. thanks, Guys!
The first hinge on the convertible top, both sides broke and need replaced.
Excellent service, honest people. I highly recommend this place and his prices are fair.
Excellent service, reasonable price!
Great Tri Tip sandwich and home made chili.
Tucker and the guys at German Auto did a spectacular job on my 63 convertible. Took car of my car as if it was their own.
We are an automotive repair facility in Orange County. One of our most loved clients was in on vacation near SLO and broke down. She called us and we were unable to help due to the distance. She chose this shop because her family in SLO trusts them. I spoke with Tucker who explained what was going on with her car and talked with our client just to try and help in any way we could. Tucker was really helpful and had good communication with us and the client keeping us update. I am happy with how we and our client were treated. If a scenario like this arises again in SLO, I will fell comfortable recommending our client to them.Tucker, thank you for the professional service
Having been to just about every VW repair shop in California and beyond for my 85 Vanagon, I have experienced it all. Most shops are incompetent, inexperienced and or blood thirsty pirates. German Auto is none of these and they are one of only a few that I would recommend .German Auto in SLO is a shop that I immediately trusted and my experience was a refreshing, easy, successful, and pleasant one.Tucker and crew are knowledgable, experienced, and communicative which made a great difference in diagnosing and repairing the Brown Bison Van. I had previously been to two shops for this particular issue, and they misdiagnosed and improperly repaired the vehicle only to have it break down just miles after I drove away.German Auto fixed the issue and were very fair to me given how much time they spent getting it back on the road.
Great service!!
The Gem of the Central Coast. Once they service your car, you will never ever use anyone else.
WOW!!! This repair shop saved me about $20K!!!!!Had a car delivered to them for a pre purchase inspection (PPI).As I am not in California. It was a 996 911 cab. Car looked ok in pictures. But they looked this car over and found a laundry list of issues with this vehicle!!! They did not recommend me purchasing the car and even pulled oil filter too to inspect oil. Which I believe should have been extra but they did not charge me. Car was repainted and had a lot of cosmetic issues. Pretty much soured the deal on a 40,000mile car that was roughly used.Steven was very upfront and ethical. Really nice guy over there. Thank god I had these guys check of over the car. Thank you German Auto!!!
Very efficient and punctual!
Great people, passionate about German cars. Very personal and comprehensive service.
Friendly, knowledgeable, professional, respectful, honest review
Excellent service. Fair price
Tucker was really helpful in diagnosing a check engine light I had on my CL500. They were able to squeeze me in during a busy day and were very courteous and professional
Standard Oil change & check of systems.
Weβve been using German Auto for decades. Consistently excellent service and always friendly staff.
Promp service. Straightforward
I first was a customer of German Auto in the 1970s, and more recently in the past 12 years as they have cared well for my 2002 330i BMW. With 174,000 miles, my car handles as well as when I purchased it. Jim, Tucker and Steven always explain carefully what needs to be done to keep the car at peak performance, and then they deliver year after year.If I didnt have German Auto to trust, I would have by now sold the BMW and moved on with another car. Their pricing is fare, they can drive me home and pick me up later in the day when work on the car is finished and washed to look great. Highly recommend them after all these years.
They always provid excellent service.
German Auto, Tucker take good care of service on my BMW and Nissan
Outstanding service
Tucker was excellent
I took my 2011 328i in to German Auto for an oil change and a problem with the transmission. They diagnosed the problem along with a couple of other things that needed work. I got coil replaced, 6 new spark plugs, and a transmission flush all for a very reasonable price. This was my 2nd experience (had an oil change last year) with German Auto and I have nothing but positive things to say about them. If you have a problem Id definitely trust them to take a crack at it!
Very timely and expert work done onmy car.
These folks are the real deal. We moved from Orange County and have had difficulty finding a reasonable and honest BMW mechanic. I have been driving 200 miles and staying in a hotel to get my car fixed in Costa Mesa. So happy I kept up the search. Jim and Tucker took care of our car as promised. It ended up much less since the problem wasnt what I had thought it was. Really appreciate their honesty!! Thank you!
Im a mechanics worst nightmare. Im an enthusiast. Meaning I know enough to get into trouble and super picky and like to bring them aftermarket parts. I had a super annoying whistle at wot every shop I took it to told me pcv valve failure. Well Im an enthusiast and watch the humble mechanic on YouTube so I knew better because if it was that the whine would go away if I pulled the dip stick. Anyways took it to German auto they put it up in the air and in 5min Tucker hands me a piece of my exhaust manifold and tells me a stud broke off in my head and they need to drop the engine to extract it. The other shops quoted me $300 for a service I didnt need. German auto quoted me $1900 for a service I did need. When it was all said and done I paid 1750 because they did it faster than expected. Theyve also spotted damage not fixed by an old accident handled by a different shop and reopened my claim and fixed it right. I cant recommend this shop enough. Professional, honest, and know their German cars!
Honest pricing, acceptable mark up on parts, and theyll hold old ones for you to check out. They will also coach you through whats going on. Tucker is very professional and courteous. I really appreciate having the service record online and accessible. No complaints yet, they keep my car humming like it should.
Fantastic service! Friendly, knowledgeable and professional.
A friend of mine recommended German Auto to fix a problem I was having with my 2005 CL500. Tucker was great getting us in, diagnosed the problem and found a part at a reasonable price. We are returning to have some recommended repairs done. They provided transportation for us while the service was being performed. We had a pleasant day in SLO while our problem was being solved. Good service !
Professional service, reasonable, organized!
Im getting a car completely restored from the ground up. Jim, the owner has been so informative with calls its crazy. Im on the east coast so there is a big trust factor here. Robert has been working on the car and has come up with incredible improvements to the 30 plus year old car. Cant say enough about them. Very fair price for what they are doing and so far, right on budget for what we thought it would cost. This is not your normal project and not a common car.Thanks guys.
Fellow VW drivers: if youre deciding between German Auto and Perry VW, look no further. Perry VW is truly terrible in comparison.My auto repair spot for the 2 years I lived in SLO - incredibly professional, speedy, and trustworthy. They perfectly balance quality and cost - not wildly overpriced, and yet not so cheap that youre harming yourself in the long-run. Tucker is your guy.
I cant speak highly enough of German Auto! They will save you money rather than recommend unnecessary work. How cool is that?One mechanic tried imminent breakdown fear tactics to sell me a new battery and alternator on a 1980 Porsche (which would have cost over $700). Im used to this BS - a lot of mechanics try to snow female car owners.A second opinion by German Auto said that the entire charging system was fine. The diagnosis cost $70, and I was more than happy to pay real experts for their time - they saved me a lot of money.If you drive any type of German car and live anywhere near SLO, get the work done at German Auto. Theres a reason theyre busy - they get a lot of repeat business from customers who trust them. They warranty their work - 12 months for parts and labor. And as a bonus, theyre an absolute pleasure to deal with!
Super friendly & always professional!
Had a great experience. I have been to sooo many auto repairs on my old VW Bug and none have ever been so knowledgeable . Its a come first shop which was different but seem to work for getting you in and out faster than having an appointment. No complaints whatsoever. I will go back.Pam
Tucker is awesome. Was very honest with me up front and found the problem quickly and effectively. Even washed the car! Very satisfied customer.
In my experience these guys are honest, knowledgeable, and considerate. Not cheap but neither are the cars they work on.
They always do an excellent job on my Audi :-)