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All Makes Collision
1000 River Rd # L, San Marcos, TX 78666, United States
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All Makes Collision
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Re
Review №1

As a small business owner myself, I have an appreciation for excellent small business. Eddie and All Makes are excellent. Fantastic communication, attention to detail, and going above and beyond. We brought our first child into the world during the time our car was in the shop. He delivered our car to us in South Austin, which was truly unexpected and game changing. Give them your business!

Ro
Review №2

Hello San Marcos. I wanted to take a quick moment and thank All Makes Collision for their exceptional service they provided when fixing my vehicle. They were efficient, thorough, and very professional. They took time to focus on the details and definitely exceeded my expectations with going up and beyond with cleaning my vehicle prior to picking up. They have a great relationship with a rental car company which made things seamless. I want to personally commend Eddie and Debbie for their hard work and making this at times difficult situation a very easy process.Thank you again for your exceptional care.

Ja
Review №3

Mr. Eddie was great since the day they took my car in after a crash. He was very honest and kept me informed on any new details on my car. 10/10 recommend!

Br
Review №4

All Makes came highly recommended and lived up to their recommendation. Eddie is a true professional and the work is outstanding. Eddie kept us notified throughout the process and our family highly recommends them to your family.

Me
Review №5

From the first minute we arrived, Eddie made us feel like the most important customers on earth. Seriously, because that seems to be rare these days! He looked at the bumper, explaining what they would do to further examine the extent of damage, gave us two likely scenarios, an estimated cost & time required for each. He was right on! The parts were ordered, paint department matched the color perfectly and car was ready to go as scheduled! Oh, and even cleaned/detailed inside & out! This little 10 year old car looks brand new!! We HIGHLY RECOMMEND All Makes Collision for all your automotive needs!

Ji
Review №6

Very pleased with the professionalism and competence of Eddie Serano and his crew at All Makes Collision. Their quote was competitive and the repair work was of excellent quality and done on schedule. And our vehicle was washed and cleaned both inside and out prior to pickup! Highly recommend!

Da
Review №7

They did a great job on my daughters jeep. They knew she has covid so delivered to her house and provided a care package with cleaning products and stuff for her girls. They went above and beyond. Thank you all.

Ki
Review №8

This place was great from start to finish, Eddie is very personable and helped me from the very beginning. I explained to Eddie that my car was brand new and I was worried about it being fixed with after market parts, he assured me it would be fixed with nothing but the best parts. Eddie ordered parts specific to my car and you can tell! The final product looks even better than it did before the accident. All makes is professional, timely and goes out of their way for their customers. If you want your car done right, by honest and hard working people, take it to All makes. I am so very happy with my experience and my car looks like it was never in an accident, they make the experience easy and are very customer focused. Thanks Eddie and the All Makes Team!!

Jo
Review №9

As usual the work was well done. Big arguement with USAA ins and them about final price

Fr
Review №10

A driver ran into the left front and side of my Subaru January 22. The repairs look great just like a new car. Three times his insurance was very slow about okaying the various needed repairs. I finally got my car April 9. Sam seemed to work very hard at getting it done, but the insurance company was terrible. All was done by pictures rather than a real person seeing the damages. A snow storm slowed progress. Terrible situation. It took a long time, but we are happy to get it back and will use and recommend All Makes Collision.

Je
Review №11

Eddie was awesome in keeping me updated with the progress of my car. The hail had done quite a bit of damage, but when I got it back, looked as good as new! I definitely recommend them for all your work.

Br
Review №12

All Makes Collision/Auto Repair is a superb, friendly, and professional local business that has always treated me kindly and respectfully. As a single woman its often hard to navigate the auto maintenance world to find a good mechanic/auto service without feeling overwhelmed or taken advantage of. Eddie Serrano was outstanding, making me feel very comfortable and explained the service done to my car (brake light replacement). He was lightning fast, very professional, and the price couldnt be beaten; will definitely come back again for future auto repairs.Also, All Makes actually answers their websites Repair Estimate inquiries. I received an answer to mine in less than a day!The business also observes great Covid social distancing measures and cleaning routines.

al
Review №13

All Makes Collision is the best in Hays Co. They are honest, keep you informed, and do excellent quality work. Highly recommended

Lu
Review №14

I liked the that they kept in touch on the progress of the work being done on my car. Job well done.

Ca
Review №15

Mr. Eddie and his group were spectacular to work with! I would highly recommend them to anyone.

Li
Review №16

All Makes did an amazing job on my sons vehicle. It looks brand new! Their professionalism and customer satisfaction was evident through the whole process. Eddie periodically sent me updates on the status of the vehicle and made sure all my questions were answered. I will definitely do business with them in the future when needed.

Li
Review №17

2nd time using All-Makes..they do a great job!

B.
Review №18

All Makes came as a referral by my auto dealership. I’m more than satisfied with the customer service and outcome of the work on my car. They buffed out every scratch and detailed the interior to perfection and I’m very particular. I highly recommend this establishment for your car care needs.

Sh
Review №19

If you are looking for an honest and professional company to take care of your car repairs look no further than All Makes Collision!!! They are absolutely the best place I’ve ever used. They are fair, trustworthy, and on time in getting my car repaired. I highly recommend this wonderful company to anyone who needs car repairs. They are AWESOME!!!!!!

Be
Review №20

Eddie, made the replacement of my tailgate on my Ford 250 fast and easy. He was in constant communication with me and with the App they use didn’t even have to bring my truck in for evaluation. I will definitely use All Makes Collision again.

Ca
Review №21

I would rate All Makes Collision a 5 in each category. This is the second time we have taken an automobile there, and both times we have been VERY pleased.This was not an insurance claim, and I thought their price was very reasonable. Adrian was wonderful to work with. The quality was perfect. Never know anything was wrong. He was very professional and even delivered the car early. They had cleaned the car inside and out, and I just cannot say enough good about them. I will certainly use them again, if necessary.

Sh
Review №22

I was most pleased with the service at Allmakes Collision. I have used them for all my vehicles for probably over 20 years. They are kind, skilled, and most efficient. I trust them implicitly to quote me a fair price and complete the work in a timely manner.I am always pleased with the end product which is of the highest quality. Eddie is my go-to man for anything I need for my vehicle.

De
Review №23

After my accident I was really concerned about my car. Eddie and his team were happy to work with me and answer my hundreds of questions with kindness and plain language. I really felt like I was given all my options laid out before me and they kept me well informed of their progress. My car is like new again!

Ji
Review №24

My salesperson, Larry, at Honda of San Marcos made a phone call toEddie and said I would be bringing my CRV for repairs as a result of a fender bender.The driver at fault had insurance and his provider worked with me and Allmakes Collision .The entire process was very professional and easy .I highly recommend Eddie and his company. I was kept updated and work was done in a timely manner.My car looks perfect!!! I am very pleased !

Ma
Review №25

Michael was a great help when I needed my car assessed for damage. He kept me informed and answered my calls. Very professional.

Jo
Review №26

Great service and communication. Eddie was very helpful with the process. Definitely recommend for any collision repairs.

Ph
Review №27

I had my car repaired here after hitting a deer. They took care of me and dealt with my insurance for the rest. Within a week my car looked good as new. Eddie constantly kept me up to date with where my vehicle was in the repairing process, and always asked if I had any questions. If you need collision repairs to your vehicle I definitely recommend all makes collision.

Re
Review №28

My family loves All Makes Collision! Several years ago, when we needed some damage repaired, All Makes was highly recommended by a friend at Honda San Marcos, and we are so happy our friend was right! Every time we need assistance, on small and large repairs, Eddie Serrano does a great job providing accurate estimates and then getting the job done quickly and well! We appreciate the skill and professionalism of the people of All Makes Collision!!

Ca
Review №29

I was recommended by my dealership to come to them for a scrape on the passenger side of my bumper. I have to say I’m extremely pleased with the work that was done. Eddie took great care of my car & it looks just like new. You would’ve never guessed there was a scrape at all. He fixed a little scrape on the driver’s side of the bumper that I hadn’t noticed, too. Also, it was done in less than 2 days & for a great price. 10/10 would recommend to everyone :)

An
Review №30

Went through my insurance to have bumper and grill replaced. Several days later came back to a wavy orange peel paint job with an entirely different style grill and grill emblem missing. After I addressed these items, the following week the car was ready to go after the appropriate repairs.

Hu
Review №31

All makes collision made the process super easy for me when i got rear ended. I was able to get my car back within the next week. They did a great job! highly recommend.

Ba
Review №32

This is the third vehicle that we have taken to All Makes Collision. Eddie and his team did a great job of repairing, cannot even tell it was in an accident. They also kept me updated on the process and had the job completed as promised. I would recommend All Makes Collision for all your paint and body needs.

An
Review №33

Eddie and the team at All Makes Collision did a great job. They were very careful to pay attention to protecting me and them from COVID-19. The repair work was excellent. I highly recommend this shop.

fr
Review №34

The best body shop around by far! Their work is magnificent and always 100% satisfied.

Je
Review №35

I Definitely recommend All Makes Collision. From the moment I walked in the door they made sure I knew they were there to take care of all my Car needs. I didn’t have to worry about anything. My car was hit and I didn’t know what to do or how to start this process. Eddie and his team were Amazing!! From calling the rental place to pick me up, keeping me posted on my car and explaining the process. They just went above and beyond my expectations. When I came to pick up my car it looked like it had never been hit.They cleaned the interior and exterior of my car and made it look new again. They understood the inconvenience of having your car hit. They made the experience of a bad situation such a positive one. Thank you all who worked on my car and for doing Such a Professionally Fabulous job!I appreciate you and will definitely be recommending you all.

Ni
Review №36

Eddie is the Best!! All Makes has a excellent staff and they care about their customers.Would highly recommend them to everyone!Awesome jobs and got my baby back to me sooner than expected!! Super happy with guys!! Thanks - RD

Ch
Review №37

Excellant as always. Done on time. Work done is perfect. What more could ask for?

Do
Review №38

I used All Makes to repair my car after a hit and run accident. Eddie was incredibly kind, professional and the excellent job was performed in a timely manner. Highly recommend this business.

Me
Review №39

All Makes is a very professional company. They do excellent work and take pride in the work they do. Fully recommended!

Co
Review №40

Excellent service and fast! Eddie took great care of me, explained everything step by step as to what was going to happen with the insurance company and all. Very happy with the time frame in which everything was handled. Would definitely recommend to family and friends. Great customer service!

Ro
Review №41

Excellent service. Highly recommend. Worked with Eddie and he was true to his word.

Ha
Review №42

My experience with all makes was great! They were so friendly and did and exceptional job on my highlander!

Br
Review №43

Had some minor work done and they took great care of me. The work is excellent and they finished in just a few days. I highly recommend ALL MAKES!

El
Review №44

I had a pretty bad collision that wasn’t my fault and Eddie and his guys really took it above and beyond to make my car look good again I honestly think it’s looks better than before I had the accident LOL. Would definitely recommend AMC to friends and family and would definitely recommend if you plan on getting any kind of collision repair done through them. Once again thanks guys!!!

Ja
Review №45

Eddie and his crew were great. I was walked through the entire process from the beginning. Repairs were completed ahead of schedule and my truck was returned to me cleaner than when I dropped it off. Wish I could give them 6 stars!!

Iv
Review №46

We were very pleased with the work done. Eddie was clear about the work and the prices. The time needed to do the work was shorter than expected. I would be happy to recommend them to my friends and family.

Lo
Review №47

My son was involved in a car accident that left his car totaled. My son chose All Makes Collision in San Marcos to have his car towed to when the insurance company thought it could be repaired. Everyone there was very professional, especially Eddie. They made a difficult situation as smooth as it could have been. I would recommend All Makes Collision to all my family and friends. Outstanding customer service is their highest priority.

Fr
Review №48

Great people and excellent service. Eddie, the GM always makes you feel like family. They know their stuff!

Jo
Review №49

They got the job done right. They had to argue with my insurance company to get the best quality parts and they won.Car looks like new again

Al
Review №50

Adrian Avalos was great and professional about everything from the time I dropped my car off to the time I picked it up. He did a fantastic job of keeping me updated about the progress of my car. He explained everything that needed to be done and what his plans were to fix everything. Would recommend to anyone needing their car repaired.

Na
Review №51

Very great service at All Makes Collision. I was given updates along the way about the repairs to my car, and fast feedback when I had questions. Highly recommend for great customer service and exceptional work.

Dr
Review №52

Provided the quality youd expect from the dealer, but with the superior customer satisfaction you can only get from a local small business. In my opinion, its always better to use an independent mechanic because you build a personal relationship and they have loyalty to you, rather than the brand. Adrian had the whole front end of my truck rebuilt in 3 weeks. Needless to say, I highly recommend!

Ma
Review №53

I experienced the best customer service here. Mike Davila is so professional and respectful. Really took care of me and went above and beyond. They even got done with my car faster than quoted and stayed on budget with their estimate. You wont find such quality anywhere else.

El
Review №54

I am so happy with Adrian and staff, my car looks so great!!! They did a fabulous job, thank you all for your hard work.

Al
Review №55

All Makes Collision provided great service! Eddie was extremely helpful. He made sure we understood everything that was happening and did not try to sell us any services we didnt really need for our old car. Car looks good and is back on the road. I highly recommend All Makes!

Sa
Review №56

I found this shop through my insurance and it has been quite a headache dealing with them. Passenger side collision, decent amount of damage. They had my vehicle for almost 40 days. Apparently the parts were out of stock, then they got the wrong parts, blah blah. On the last day, the pick up time kept getting pushed because the detailers needed more time. Well when I finally got it back, the inside of the car was trashed. Covered in dust and grease, dust blowing out of the air vents. The soap wasn’t washed off the back of the car which seems to have damaged the paint. Contacted them about this and was told they would pay for it to get detailed. Went in to show them the damage done by the soap and the guy who has been handling my account was out sick. They said he’d call me when he was back in, which was over two weeks ago. Now, I owe money for rental car overages, there are maintenance lights coming on in my car (most likely because they never reattached the sensors or did so improperly, I’m up to date on all maintenance things and took it in just in case), and the door isn’t properly sealed so wind is coming in (he said that might happen). All just one excuse after another from these guys. Maybe I just got unlucky but it has been a pretty disappointing and inconvenient experience.

Mo
Review №57

Great business to work with and get vehicle repair done!-)

Li
Review №58

Jim Brinkley is the BEST! He has done many repairs for me through the years and my cars alway look perfect when I pick them up! He is kind and knowledgable and even details the cars for me before I pick them up lol! I will go back to him every time!!

Je
Review №59

Eddie was great. I felt respect and honesty.

Lu
Review №60

Great service and atmosphere! Always go above and beyond expectations!

Mi
Review №61

After striking a deer with my truck I took it to All Makes Collision. I chose them largely based on their overall positive Google reviews. I was very disappointed with them for several reasons.First of all I took my truck to them on Monday, December 10th. I got an estimate from them that morning for $4,049 to repair the damage. I dropped off my truck with them later that same day late in the afternoon. (I didnt have a rental car and I had to arrange for my wife to pick me up). I was originally told the truck may be ready as early as that Friday, the 14th. I was surprised they could get the repairs done that quickly. Well, my truck wasnt ready that Friday...........or the next Friday.................or the next Friday. I was finally able to pick up my truck after 5 pm on Friday, January 4th, a month later. During this time I was given at least three different days when my truck would be ready but of course each time it wasnt ready and I was given another day when it would supposedly be ready.The real shock came when I went in to pay the bill. The bill was now $400 more than what I was quoted. This is where it gets interesting. I did file a claim with my insurance company. The insurance company estimated the cost to repair the damage at $4,415. The insurance company wrote me a check for $3,915 ($4,415 less my $500 deductible.) Now I figured that if the shop can repair the damage for less than what the insurance estimated I just save a little money. The insurance company wrote the check to me not the body shop so as far as I am concerned the shop is dealing with me, not the insurance company.I guess I should have known something was up when Adrian (the person I dealt with at All Makes Collision) asked to see the insurance companys estimate. According to Adrian as soon as he saw the insurance company estimate with the claim number, his previous quote went out the window. They were now charging me the full price that the insurance company estimated. During the month that they had my truck, neither Adrian or anyone else at All Makes Collision felt the need to inform me of this change. This price increase was not because they found additional damage (they did find an additional bracket that had to be replaced which they billed to the insurance company). No, this price increase was just because they felt like they could. The extra bracket was only $124.I apologize for the lengthy review but I really feel like this is deceptive business practice. I have a fair amount of business experience and when you quote someone a price to do a job you stick to that price. If there are circumstances that change the original quote at the very least you inform the customer of the changes up front, not wait until the repairs are done and you are holding their vehicle hostage.I mean that last part literally, in the state of Texas any shop can and will place a mechanics lien on you vehicle and legally hold it until you pay whatever they say the bill is or settle the matter in court.

Os
Review №62

Very good job, communication was excellent. Would recommend them

Do
Review №63

Great guys great work

Ja
Review №64

MR Jimmy handled everything for me

ko
Review №65

Great place

Information
5 Photos
65 Comments
4.8 Rating
  • Address:1000 River Rd # L, San Marcos, TX 78666, United States
  • Site:http://allmakescollision.com/
  • Phone:+1 512-353-3700
Categories
  • Auto body shop
  • Auto glass shop
  • Auto painting
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–5PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
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