Wide selection of fans at a variety of price points. Delivery was quick and staff (especially Rob) was extremely helpful with answering our installation questions. One fan had a manufacturer issue and FanDiego made the process of replacing it seamless. Definitely recommend anyone looking for new ceiling fans or lights to check them out.
Most helpful people you will find. Had issues with a fan I purchased on Amazon, missing multiple pieces and had no success through the Amazon team. Fan Diego helped me out and I will definitely make any future purchases through them! Thanks team!
Great selection of all types of fans displayed so you could see them in action. Only two workers were on duty. More customers than those able to help them. I waited a while and then left. I guess its a good thing to be busy. Ill be back when theyre not so busy and I can get served. Otherwise, theyre great. I think Ill shop their web page and maybe but it that way.
The staff was extremely helpful. They listened to our needs and was able to guide us along the purchasing progress.Micheal was professional and understood what we wanted/needed.I would recommend Fan Diego because of the great service. Lifetime warranty. Prices were very reasonable too.
Great selection, excellent prices and pleasant and knowledgeable staff!
Great place to shop for fans! I went to one of their showrooms to look for a ceiling fan but wasn’t really sure what would be the right choice. I was actually surprised that they already offered all major brands which completely saves me time and money. They were a convenient place to visit. Unbeatable customer service too! Highly recommend!
Prior to entering the store, I prepared myself for a pushy sales person and frustrating ceiling fan selection process. I am happy to say that I was pleasantly surprised at the way in which Jessica listened to what I wanted and provided solutions to fit my needs and budget. We are in the process of building a home and of all the stores, contractors, vendors, retailers, etc. Fan Diego and Jessica have provided the best experience. I highly recommend Jessica and Fan Diego.
Truly great source for ceiling fans and lighting. Awesome people to communicate with. They assure that your needs and questions will be addressed accordingly. They also provide great insights if you are unsure of things.
Awesome selection of fans with a super helpful and friendly staff makes writing this 5 star review easy to write.
John and team were great! We went to the San Marcos location and were not overwhelmed by sales people! John introduced himself and said, wander and let me know when you have questions. He helped make sure we got the right size for the rooms we wanted and since the manufacturers catalog was wrong, he double-checked we ordered the correct model. He followed up with delivery and we are looking forward to getting these installed.
Great service and FANtastic variety! Lots of ceiling fans to choose from, but the staff helped me narrow down my options. I ended up with an Emerson ceiling fan and it’s hanging up nicely in the living room now. Would definitely recommend Fan Diego.
Lots of stores might have friendly service, like Fan Diego San Marcos. Lots of stores might have good prices like Fan Diego, San Marcos. And lots of stores might have a wide selection, like Fan Diego, San Marcos. BUT, when the chips are down and theres an unforseen problem with a purchased product, Ill bet VERY FEW OTHER STORES WILL SOLVE IT AS QUICKLY, CONVENIENTLY AND PLEASANTLY AS FAN DIEGO, SAN MARCOS. You guys are TRUE Professionals!!
Jessica is absolutely amazing. She is extremely knowledgeable and so nice.
Happy with purchase for my homes renovation.
We wanted to buy the same fan we bought there a couple of years ago but it wasnt on display and we didnt know exactly what it was called. Lo and behold they had our information in their system. They had the exact same fan in stock and we bought it! Casablanca fans are expensive but we have had two at home for 30 years and they still work and look just as good as new.
Wonderful folks to help out with any fan need. I needed a new remote control. Entire process took 10 minutes
Lots of fans, helpful staff. I expected a larger store, but they were able to stuff a lot of fans in a small space.
Amazing service and great people. Bought a fan today and it was a dud, a quick phone call later I was able to pick up a replacement unit with no fuss.
The two ladies who waited on us at The Fan Diego store in San Marcos California were so nice so helpful and we chatted like acquaintances I love when I get Good Vibes in a store
I called Fan Diego in desperation after watching a video they posted on YouTube about problems with a Casablanca fan. I had been unsuccessful in obtaining accurate help from Casablanca. I live in Florida and felt foolish calling California but I was desperate. Jessica accurately diagnosed the problem, ordered the part and after several frustrating weeks my fan works! Jessica found the solution and assisted in fixing the fan....long distance. Bravo!!!!
Wanted to purchase a $600 fan. Closest fan was in Escondido. Store couldnt be bothered to deliver that fan to their San Diego location so I could purchase it. I ended up finding the same fan on Amazon with 2 day shipping snd the same price.
Nice selection and great help but the prices are way too high. Especially now that Home Depot and Lowes have really nice fans in their stores I wouldnt even stop here.
I called the San Marcos location to help me figure out the problem with my fan and sure enough they were able to provide me with an accurate diagnostic and informed me about the parts that I needed. Luckily, they have it available for purchase right away.
An amazing selection of ceiling fans with a helpful and knowledgeable staff.
Great selection, and great customer service! I wouldnt go anywhere else!!
Great experience, selection and excellent customer service!
Fans, fans, fans. Recommend this place if you are looking for something special.
Friendly staff .lots to choose from .