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D.W. Campbell Tire & Auto Service
8445 Roswell Rd, Sandy Springs, GA 30350, United States
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D.W. Campbell Tire & Auto Service
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Ga
Review №1

Great job doing alignment on my 93 Corvette. In and out within an hour( did have appointment) Will have them handle future work . Highly recommend

Jo
Review №2

The biggest thing with car repair of any kind is trust. I have no clue when it comes to this stuff so I have to trust the people Im working with. Mack Norwood and the DW Campbell on Roswell have really earned that trust. I came in on a flat tire. Not only did he try to help me find a replacement. When he couldnt he helped me get the spare on my car so I can get to a place that had a replacement in stock. Ill be a customer there for life - you should too.

Je
Review №3

So just stopped at the shop on Roswell where I have gotten work done a few times. I simply need a fuse for the power port in my car. Just needed them to take a look to tell me what size. $125 for a full diagnostic. That’s hilarious. Lost a customer for much bigger fish frying. Stupid and obnoxious.

st
Review №4

I bring my car here regularly. Not only for tire issues but for just about anything I need. Staff is super friendly and they work hard. Very much recommend

Li
Review №5

Great job, I came in on a day for oil change, the special was the day before, they were very gracious and extended the special oil change price to me and took good care of my tire rotation as well. I must say I didnt expect such good service. Thank you so much Goodyear!

Ru
Review №6

Always fair pricing and prompt service. I’ve used these folks a couple of times over the past few years. They are technically skilled. Get the work done faster than I expect. At a price that seems fair. And they go the extra mile - picked up my car today. Drove off and realized I hadn’t mentioned my radio wasn’t working. Pulled back in. Mack came out, found the hard to find fuse box, identified the blown fuse, gave me a replacement fuse and installed it. No charge! What!? Not a big job but it was above my expectations. That’s how you win my forever service. Thanks

St
Review №7

The crew here is fantastic and really helped me out on short notice. They were able to replace 2 of my tires quickly and at a reasonable price. Thank you.

Mo
Review №8

I had to change my review for worst tires shop in town. I ask to fix my issue having with balancing and alignment for my car. They fix it and just other day my car started driving wierd and after 3 days i saw my tire tread from front was totally getting disappeared and i went to them for this issue and they started defending themselves for mistake they did. And finally i have to pay again at other tire store to fix my balancing. If you love your ride please be careful in this place. After taking money they forget theirs responsibility for their mistakes.

Jo
Review №9

Quick service, reasonable prices, friendly staff.

Pe
Review №10

Great customer service, the manager is great!

La
Review №11

Mack Norwood was so amazing!!! Great Customer skills he we was a Joy to work with today Im so glad he ask if I needed help!!!! Very outstanding person!!!!!! The rest of the staff was amazing as well thank you all for helping me today!!!!

Ki
Review №12

I had a great experience with the service center and the customer service was outstanding. Mack and the guys there were able to fix an issue no one else would have been able to. If you value going to people you can trust, this is the place.We will be customers for life,

TH
Review №13

They were extremely helpful to me. I have a f350 2020. Its extremely hard to put air in those back tires. Young guy helped me with a great attitude. Older gentlemen just said, pull around we got you! Great staff!!!

Ch
Review №14

Thank you for the Excellent Customer Service! Especially from Mac, appreciated the follow up phone calls to keep me informed of the billing and the time frame to complete service for my car. Awesome Job!!!

Cl
Review №15

This staff is amazing. They quoted me an incredibly great price that they met it. Even though my older car had more install pains than originally expected, they completed the job expertly and on time. I am so grateful for their service and being able to drive to work and arrive on time!

X
Review №16

Great customer service and confirmed by the BBB

Ro
Review №17

My experience with this location has been good. I have had work on my car maybe 3 times and, each time they completed the work satisfactorily. You know communication is key in any situation.

An
Review №18

Got my oil changed, they let me know I probably need new tires and werent pushy about it. Will probably get them here because of that.

Ch
Review №19

Clean shop. Very knowledgeable staff.

Ge
Review №20

First time here and I was very impressed. Great friendly service, quick turn around, on time, great pricing and all work as promised. Thank you!

Pa
Review №21

I had a flat on 400. I brought the tire to them and I was out of there in 15 minutes.

Ti
Review №22

As always, great fast service. Honest people, they could have made tons of money for things we thought needed to be done, but did not! would definitely recommend❤️

Ke
Review №23

Jonathan at this location is always so kind, helpful and goes above and beyond!!! Keep up the great work!!

L.
Review №24

I have been bringing my Jeep here for a little over a year for regular services. Theyre upfront about any issues you may have, any service you may need to think about future wise for the good of your vehicle, and they work as quickly as time allows. The employees are pretty friendly as well. I dont feel theyve ever steered me wrong.

Ja
Review №25

Prompt service. Good prices. A very personable representative drew my attention to something that I didnt specifically come there for without trying to sell me on something I didnt need. Go to this place.

Ta
Review №26

Good, friendly, fast service....I usually get my brakes done there...so far so good....Hastle free ..competatve price!

Ni
Review №27

Not from the area and needed new tires for my daughters car, Scott went above and beyond to help and make sure her car was taken care of. Will use them again and recommend if anyone needs a place to use

Da
Review №28

I was a regular customer at this place. I dropped my car off to get a oil changed one day. I also was working next door at the emissions shop and needed my tires rotated. I had remembered that I had a very small nail in one of my back tires, but was in the middle of testing a car. So, I called one of the employees who worked there trying to make him aware of the nail in the tire. I asked him to wait to rotated my tires. When I went back to testing a customers car Mike Rudy came over looking very angry. He stated Dont be yelling across the shop, thats not good business! And we dont rotate balled tires! The lady whose car I was testing said That was rude and unprofessional for him to do that!Once I finished with the test I went to get my car and when trying to explain myself Mike told me to get my car and not to ever bring it there again. After trying to reason with him, he told me to leave the property or he would call the police. I left and returned to work. Then came back to get a corporate number and Mike stated They not gone fire me! The numbers in this place got better when I came here!A few weeks later I noticed that he was not there so I went to get my transmission serviced and the guy said Mike told them not to service my car anymore. A little after a week my transmission went out in my car. I have sent customers and friends to this Goodyear. Whenever people failed their emissions test I would send them there to get it fixed. Any issue with my car I would take it next door and get it fixed as I worked. I no longer have that as an option due to Mike Ruby.

Tr
Review №29

Went there today with my daughters car and told them that the tire pressure gauge was on and that it needed an oil change. They charged me $70 for an oil change in a 2013 Honda Civic and didn’t even put any air in the tires (which I didn’t realize until later since I wasn’t the one driving the car at the time of pick up). Terrible.

Ro
Review №30

I called this particular store where i always get my oil changed, but recently after i got my last oil changed i realized a piece was missing off my vehicle due to having to move that particular part to get my oil changed, to make a long story short i end up getting the beat help from a GREAT GUY NAMED Scott and scott took my problem head on and he ordered the missing piece that one technician made a mistake on and he took great care of me and he gave me no problems what so ever. Hes so awesome he even helped me look around for the part himself on his half. But really thank you Scott and if there is anyone out there who has had any trouble with anyone taking care of you im telling you to go to this store and grab the Best Guy the got in there “ SCOTT” AND GIVE HIM A RAISE👍🏼. Hes gonna order my missing part that was on my truck and get me fixed i will upload all of my photos to show

Mi
Review №31

Great service here every visit. Mike took care of me and showed me that my car had some major issues. Best of all he wasnt too pushy. Great service overall by his team as well. Definitely earned a lifetime customer!!!

Fe
Review №32

I was singing their praises for my oil change back in March and got a estimate from Jessie for repairs. I went back day before yesterday because I thought they could repair my radiator and they jewd me. I told Scott that to repair the radiator would be a little over $600.00, then Cody that I had a specific amount to work with and was told to come in. Cody told me amounts of $3000 then $1600 and then to fill out for the credit card online and that the repairs are worth more than my car. When I got off of work they hadnt even touched my car but charged me $106 for a diagnostic test that I didnt ask or need. and they left my radiator dry as a bone with the cap off. I know the repairs needed and can afford for my car. I really thought they were honest, dependable people since they came highly recommended to me. What Ive heard about Goodyear has been proven to be true.

Sh
Review №33

Madison and Scott are great! They are both down to earth and understand car troubles are a nuisance. The store is ran well and they know their stuff . Told Scott I may need two new tires, he checked my car out to see if I could get away with just getting one and patching the other one up (unfortunately I ruined them both), but overall very honest and fair shop.

Le
Review №34

Excellent service.On time Delivery.They get my car done when they promise.And is always done right

Va
Review №35

Scott is one of the managers there and he is by far one of the most honest people I have ever met. The staff is friendly and customer service is great. Wouldnt take my car anywhere else.

El
Review №36

Did not try to sell me things I did not need and fixed my problem quickly.

Sa
Review №37

Honest prices and service! A garage you can trust.

Dr
Review №38

They didnt put my tire back in my trunk correctly. I had to repack it myself

Jn
Review №39

Went to this place because Google suggested it when I looked up, used tire places. I chose to go to this one because it was six minutes from my house and I was getting my car towed because it had a flat. When I got there the gentleman told me they dont sell used tires. By the time he tells me this the tow truck had already taken the car down off the flat bed. The guy was nice but it was an inconvenience because I had to spend more money than I had budgeted!

Li
Review №40

Ordered a full set of tires and had them do an alignment and a synthetic oil change. No haggle pricing, incredibly quick and communicative, would 100% recommend them. They had the best pricing out of all of the shops around (much better than going to Tires Plus or Discount tires- they overcharge you and the service isnt as good or personal. Ask for Brandon or Mike, both were great!

Me
Review №41

Scott and Thurston were excessively kind, helpful and knowledgeable!! I received wonderful service. My van was taken care of in a prompt, efficient and timely manner. I will definitely be a lifelong customer here! They go out of their way to make you feel like family. Very honest and trustworthy! All of my friends will be encouraged to come to DW Cambell!

El
Review №42

I needed two inexpensive tires before selling my car, and they found a great deal for me and didn’t try to up-sell me on something I didn’t need. Fast and pleasant experience, and facilities are clean and comfortable. Highly recommend!

Ma
Review №43

From out of town. They were quick & courteous. Excellent explanation & customer service from Mike Rudy. Ill be back on my next trip through, for sure! Ive managed automotive shops in another state for decades. Great crew at this Service Center!

Be
Review №44

Mike help me when I took my car up there to get it fixed they helped me figure out what was wrong with it and gave me a reasonable price to fix it and fix it fast . I would definitely recommend them to anyone that is looking to get their car fixed or if you need tires put on I have also gotten my tires there as well. I am highly satisfied with the services I received here. They are all around really awesome people.

ry
Review №45

I had an emergency flat and no spare. Alex was very helpful and they were able to replace the damaged tire in less than 30 minutes. In addition they were very helpful in explaining what caused the flat, provided me with the damaged valve stem so I can try and get the old tire warrantied. If you live in the Roswell/ Sandy Springs area I highly recommend this shop.

Le
Review №46

Mike got some kind of attitude when I mentioned what another mechanic had suggested. he was probably right. but I decided not to deal with them even thought they are in my area. I found a new mechanic in Alpharetta that provides a better customer service and please do not call my number. It was good while it lasted.

Sa
Review №47

Scott is great and he cared about earning my business - they are quick and thorough and very friendly. Any work I need gets done here and I have never had any problems!

mi
Review №48

These guys were very helpful and fast. I bought only what I needed to buy - they didn’t shove extra stuff down my throat, but gave intelligent advice on what expenses might be coming up on my car. They had two new tires on my car and out the door in about 35-40 minutes.

Tr
Review №49

It feels good to know you can go somewhere they will give you an honest answer and not try to pull one over on you! Super friendly and fast! Great service and price!

An
Review №50

I came to your location to get my tires balance as I was told even with purchasing only two tires, the free balancing of all four of my tires would be applied. I came a couple of months ago and I know for sure, that my tires were not balanced. And, if they were, only the two Goodyear tires were. I was told that my car would drive the same because the tires on the front were worn and that I would be needing new ones shortly. I asked the young man how long do tires last, he gave me about 2 years. I had just recently purchased those tires months before purchasing the Goodyear one, so I knew for a fact that they were worn to the point that a balancing would not change the drive of my car; not even or barely a full year. I went and had my tires balanced at the dealership and they also checked my tires to ensure that I didnt need new tires and my car drove exactly how I knew it would after balancing. I am very disappointed and feel like I was being played because I am a woman. I will not being doing any more business with Goodyear and will never recommend anyone I know to do any.

An
Review №51

These are really good guys. They care about the quality of their work, they are very nice, helpful and honest. I wont take my car anywhere else if I can help it. This team is all kinds of awesome. 💪🏽💪🏽

Me
Review №52

The Service Manager, Kyle Holloway, gave me excellent service!! I didnt have to wait! He updated the info, got the car to service and blessed me a great deal!! Kyle is kind and professional! They even did my Emissions, too! Goodyear is the place to go!!!

Na
Review №53

Scott was super helpful and all the guys there do great work! Helped work with me to get me a great deal on a bunch of stuff I had been neglecting on my vehicle, thanks!

Mo
Review №54

I do not recommend this place at all to anyone with car issues. My alternator went out on my Saturn Aura, and when I brought it here thankfully it was fixed in about a day. HOWEVER, after paying over $600 you expect you car to be fixed properly. After picking up my car I drove to my families home, and of course my alternator goes out.. again.Apparently it wasn’t installed properly so it just fell apart with a major band falling off causing my car to over heat.I had to literally pull teeth with the manager Kyle to even help me pay for a tow on a job that his store didn’t do properly.And of course after all that I went through they wouldn’t even give me my money back for the crappy job they did. The manager Kyle seemed to not care about what happened. A fair warning to everyone steer clear!

Ve
Review №55

Brandon is so knowledgeable! He explained everything to me, I knew I was getting the best service possible. My tired was replaced and I was good to go! Hands down, this shops has the best customer service I’ve experienced at tire shops.

Oc
Review №56

This is the best store ever. Mike Rudy is one of the most professional mechanics I ever came across I been bringing my car to him for a long time now and I dont go anywhere else. 5 star service from me.

Lo
Review №57

I went here a few days ago to get an oil change. Now it appears my car is leaking oil!! Appears my new oil filter was not put on tight enough. I will not be going back.

my
Review №58

Simply the best service ever. We travel over 50 miles to get our autos serviced. Its good to go where you are treated like family. Cynthia Stafford

Sa
Review №59

When I went in, I needed my oil changed. I drove right on up, with no wait. Alex was super nice and helpful and even showed me how the process works. The whole thing took about 15 minutes. Any other place Ive been has taken a minimum of 30 minutes. This was convieneint and easy. The great customer service I received was definitely a plus.

Za
Review №60

Great friendly service, prompt work, had me in and out in a timely manner! Thanks again!

Av
Review №61

Excellent service. Scott, Madison, and the crew handled my tire situation efficiently. I definitely will be returning.

jp
Review №62

Great shop. Reasonably priced and fast service.

Ca
Review №63

Awesome service, I have an older car and every time my car needs repairs, work is completed in a timely matter and with no unexpected cost. I have been a customer for over 10years now. Keep up the good work guys!!!!!!

ma
Review №64

My first time at this shop just cause it was closest i make my way out here for now on. Great service look for Mr. Rudy he is awesome and i learned so much.. Thank you

ja
Review №65

Brandon was really professional and made sure to check on me while waiting for my car to get services. Alex was really helpful in explaining what he was doing too my car and explaining other things that may need more attention.

J
Review №66

Recently got my car serviced. I was satisfied with what I actually got done (oil change) What rubbed me the wrong way and I wont repeat here is I was charged the $105 check engine light read although nothing came back but minor emissions codes. They did no repairs based on the read but charged me the full diagnostic test price. I thought that was bad form Could have at least taken it down by half or charged nothing at all as I have had that happen at multiple mechanic shops if no work was performed. Its just really bad form. I wont return as a customer.

Jo
Review №67

Quick and professional service. Knowledge techs who have gone out of their way to help me. Id give them 10 stars if possible.

Ka
Review №68

I HAVE BEEN A CAMPBELL TIRE CUSTOMER FOR A FEW YEARS. I HAVE ALWAYS BEEN HAPPY WITH THE QUALITY OF SERVICE AND COURTESY OF THE STAFF. SHOUT OUT TO MIKE!

er
Review №69

One word... amazing! I caught a flat on my way to work called around luckily they were open. Had my car towed there I swear I was there about ten to 15 minutes. From there straight to work. Customer service was great Ive been back since then. I doubt Ill go anywhere else.

Ra
Review №70

They made me feel so good and went above and beyond amending the situation. I wish all business were like this. This shop is always a win. Even if something goes wrong youll like them even more.

Sh
Review №71

Worst decision I ever made took my car in for a leak took them 4 days to even find the leak for some odd reason the front desk man Kyle charged us each day for them to get the parts which we were unaware of during the 4 days I kept calling to check the status and they kept prelonging it saying there were multiple leaks all over which turned out to be a lie after a month waiting which is rediculous they total price they came up with was $1,100! So I just agreed okay I’ll pay but as I go to pick it up a day later my gas pedal doesn’t work so I’m like what’s going on they say it was an electrical issue and that they couldn’t fix it but mind you it drive perfectly fine over to the shop so I had to pay to get it towed to my house adding an additional cost of $95 I wouldn’t recommend anyone going there I’m only 21 and my girlfriend is 23 they saw a young couple and decided to get over on us so save your time and energy finding anywhere else but there.!

Sc
Review №72

Staff are so friendly and helpful. Always ready for help. I trusted them and brought my cars for oil change, tires and any mechanical issues.

Sh
Review №73

Today I had a flat tire in the morning which is very stressful, but I came to the good year by my house and Thurston and Madison helped me with my issue . Thanks to them my day just got better I highly recommend this shop !

Kr
Review №74

Brandon got me. Great price on a set of tires and the service was so fast! Very impressed

Ho
Review №75

Very friendly and honest. Taken my car here a few times and haven’t had any issues.Keep up the good work!

Ri
Review №76

Great service and no issues at all. Mike Rudy provided outstanding customer service. Will be returning and referring others.

Ke
Review №77

I like the speed of service here, and I never feel like they are predatorial in servicing my car. My only issue is that they didnt get my online appointment request (not the first time). I think there might be a malfunction.

So
Review №78

I love this place! Great customer service Problem always solved with repairs! Mike Rudy is a awesome mechanic!

Ch
Review №79

Very fast service, kind and courteous staff, well versed in product knowledge, and very attentive staff. Highly recommended.

Ka
Review №80

Honest and good service

Ra
Review №81

I came in to have a vehicle assessment, and Cody was very personally, and Dereck the techinction was very good in the assessment of what the vehicle needed, and took the time to explain why these items needed attention, we got the vehicle to a safe operating condition, this was very important to me, as I was giving this vehicle to my daughter! I would highly recommend this facility to anyone for an honest repair ! I myself as an experienced techinction for 40 years, would not have let these guys work on my vehicle, had they lied or tried to take advantage of me. Respectfully Jeff F Sandy springs Ga

de
Review №82

Excellent service

Na
Review №83

The best mechanics i have had work on my car. Excellent repairs and the professionalism is second to none!!!!

Co
Review №84

They were friendly, got me in quickly and when they didn’t have one of the tires I needed in stock they ordered it in for the next day and got me in and out in minutes when I came back.

Je
Review №85

Great Highly recommend, best tire place in the ATL

MJ
Review №86

Fixed a slow leak quickly. Showroom pretty clean for auto repair. My new go to.

Pr
Review №87

Brandon and Mike were very helpful. Their service is always fast. I would reccomend them to everyone.

An
Review №88

I had a great service. It was very fast service . Will be coming back soon .

ja
Review №89

The techs, service writers and the manher are all great guys. They took care of me when i needed tires and brakes done on my car. Im now a regular with them. When ever my car has an issue.

Ma
Review №90

The store manager gave excellent service i will definitely be back at this location.

Dr
Review №91

Would recommend this place to anyone. Great customer service especially from Brandon super funny dude full of very good information!

Ju
Review №92

Alex dinsmore is one of the best workers at goodyear. He was kind and respectful and he does what he can to help the customers. Good job

Lu
Review №93

Efficient and to the point service. Everything promised was delivered. Everyone was helpful and nice.

Ba
Review №94

I got amazing service from Alex and Brandon! Both helpful and knowledgeable.

Sa
Review №95

Best customer service! They are always so nice and very fast.

Sc
Review №96

Car dropped off yesterday Hopefully there honest and good. I’ll check back in later with full review.

Ma
Review №97

Brandon was great, explained the work I need done and explained the pricing. Great experience

S
Review №98

I wanted to thank you for FIRING that old, nasty, dishonest Service Manager James. I was hesitant on returning to this location but I am glad I did for a simple oil change. Brandon Hardy was a sincere pleasure to deal with.

jo
Review №99

Great service from Assistant Manager Adam Araujo. Been here before and will certainly come back

Da
Review №100

Over Priced parts, services, and labor.Make sure You ask lots of questions and research a 2nd quote if you have to use their services.

Information
53 Photos
100 Comments
4.4 Rating
  • Address:8445 Roswell Rd, Sandy Springs, GA 30350, United States
  • Site:http://dwcampbelltire.com/
  • Phone:+1 770-518-1611
Categories
  • Tire shop
  • Auto repair shop
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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