AVOID THIS STORE! Sanford isnt among the best places to be, and this store holds true to that moniker. The cashier was quite inept and needed constant attention. While dealing and interacting Shawn the Food & Beverage Manager at this store, his attitude and demeanor did nothing to credit him as being labeled as a manager. His attitude, not only towards me but other customers, was very discourteous and rude. The gentleman is extremely ratchet and in need of further customer service training. It would definitely be a credit to Wawa to terminate his employment and deny him of any unemployment benefits.
Wawa is 1 of the #1 gas stations around the food puts them over the top. fresh cooked food at an awesome price the employees are fast friendly helpful and efficient the only other gas station I go to is shell
I like Wawa, its a good place if looking for non-ethanol for yuard equipment.The problem they face is rude shoppers who abandon their vehicles at the pump to order a sandwich.I now limit when I go there.Never lunchtime!
Drink machines are broken more then they work. Good Luck getting ice. This wawa has just so many problems. Avoid
Friendly associates and a one stop shop. Ive seen disagreeable patrons and theyve handled every situation well. Bit of a wait on orders during peak hours but thats to be expected. Nothing too bad.
It is a very good place they have everything you need Gas and food and drinks and cold Beers and Bags of ice 🧊 and very friendly service. 😀
10am March 23rd. Management please review. Sure didnt expect to be shouted at out of nowhere then laughed at by the same person for responding according after being yelled at by cashier. All I did was go to check out. This should be considered a serious issue as no one should have to work with or be helped by someone who thinks its okay to abuse people.
I love wawa! A taste of home. Hoagie rolls⭐from Pennsylvania
Love coming here the management team is awesome. The crew goes way beyond their expectations to keep every customer satisfied. I especially love the Turkey gobble bowl. They need to keep that year round mmmmm. Keep up the wonderful work Mr. Charlie and crew 🙂🙂🙂
What is wrong with this location? I have worked at Wawa for 3 years (not this location) and this customer service continues to be the worst. Customers have been allowed to come in with no masks unlike other Wawa locations where you are stopped at the door and offered one. I ordered a large chicken noodle soup and I kid you not when I got home, 5 noodles, all broth. I will just have to drive further out to get better service.
Good food and coffee, fast service
Convenient location but the prepared food never tastes right. Ive totally given up on eating at ANY Wawas.They have non-ethanol fuel for your boat and small engines though!!
I have loved this place because it has a great team and great food.Recently went in saw some people with out mask inside the store advised the manager and although there was a sign on the door enforcing you must wear a mask.The manager didnt do anything about it.Now I dont trust going into the store.
Quality of Wawa had gone down. Bathrooms were a mess with toilet paper all around. Floors looked a bit dirty/were sticky.
Dirtiest wawa I have ever been to with terrible customer service they did not want to make food or drinks so they denied our order
The quality of the food, is getting worst and worst, just to loveeee it
Wawa nice place good fast service, good food
Always great!
The overnight crew needs more training. Everytime I go to this location between the hours of 11pm - 4am is never been a good experience. Food made sloppy with no care, coffee is old or empty. But the morning to evening crews are always on point.
No social distancing and no face masks enforcement. And over crowded inside
Today on my lunch break I went to this wawa like I do often. I ordered a turkey and cheese sub and got a meatless cheese and lettuce sub.
This was my first time in this WAWA and what a pleasurable experience. We stopped to get a sandwich and were surprised they had a kitchen and made food to order. I was not sure how things worked and asked an employee if they had egg sandwiches. Her name was Bernice and she immediately stopped what she was doing and walked with me to the kiosk. She then went through the entire system explaining the choices and how to order. I was able to order and went up to pay. Bernice was there and she knew I was with a handicap person and so she took my receipt and went to get the sandwiches for us. What a wonderful experience. Bernice defines customer service. We ate our sandwiches outside and one of their comfortable tables surrounded by beautiful floral displays. My sister would have missed her plane if Id had to try to figure out how to order on my own. Thanks Bernice for going that extra mile. What a great place this is!
I love going to Wawa! Their hoagies are delicious, you can enjoy it in the outside areas as well. I can always count on the gas I’m putting in my vehicle when I get it from Wawa. Also, its so convenient to be to put free air in my tires. I don’t know any other gas station that does that. This location is always clean and friendly. Cant complain about this one.
Not a friendly staff, maybe not making enough money. They don’t know the xtra mile rule.isnt not the first experience at this location.
This is my neighborhood wawa.. I ordered a sandwich and side, they were out of soup but I prefer not to complain. Be kind & SMILE ~
Whats the point of a mask requirement, if it isnt enforced?Would you let someone get a shake if they werent wearing pants??
Convenient to 417 Toll, this Wawa was clean and busy. But I didnt have to wait long for my milk shake (so good) or to check out. Staff was friendly. The store is well organized. Because its Wawa you know where to expect to find things. This Wawa will probably become a regular stop on our Orlando adventures.
4 stars. Only a gas station with decent fresh alternative food. Just beware if one is on their lunch break- they get backed up quick and you can easily wait 15-25 minutes for your food.
Wearing masks not enforced, dice roll
Great place for a morning toasted bagel with cream cheese and jelly. Not a sandwich person but the bowls are good, for something microwaved. Love the options of coffee, tea and smoothies. Staff arent customer service friendly, but its a corporate gas station, so I dont expect much... This is a one stop shop for food, gas and ice cream
They are open 24hrs. They have hot food and coffee and most of the time gas is cheap. They also have coupons and a reward card.
Came in to buy a coffee on my way to work. I was the only one in line to pay and the girl behind the counter was to busy talking to the employee to cash me out. Once she finished her conversation she then aknowledged my existence but never said sorry, never said hi, never said have a nice day. And to top off my feeling of being an inconvenience to her, she didnt even have shoes on. A place that serves food and beverage....pretty sure thats a health code violation. Tossed my coffee in the garbage. I wont be going to this Wawa again.
Great location and convenient sandwiches and drinks taste great and are made fresh and personalized. They have limited time offers for great prices no apps needed like 7-eleven.
You go to Wawa, no matter why then your hungry start yelling. Could choose a lot of different customized foods. I just love it.
Always quick and great service every time I pass by. Also, music is always on point and makes you wanna dance. Employees always friendly.
Made it through hurricane Irma and almost every store within several miles in any direction was out of power and closed!. .They were awesome!!..Very helpful, clean, and eager to help everyone!!..BIG 5 STAR rating to Wawa and ALL their employees!!... THANK YOU WAWA!!!...
Very nice Wawa with everything youd expect. Only reason this isnt 5 stars is because the music was far too loud. The gas pumps were ear piercing, and it was so loud inside you couldnt even hear the person next to you or the cashier.Turn the music down and its 5 stars.
A good quick stop to pick up some gas, snack, drinks, coffee, food. Very convenient very clean usually the cheapest gas around
The managers and all of the staff are always in a good mood, the food is great, and gas is cheap. Now because of that they are ALWAYS busy! Thats annoying but no fault of Wawas, that just shows how great it all is. My only complaint is that they hire young kids that mess up orders or have no idea what youre talking about (even simple matters).
Place is really good but there are some employees there are very but very rude and disrespectful. One of those employees name is Lashaundra she is a cashier and she doesnt belong to that place.I call Wawa Corporate Office and they told me will reprimand that woman.I hope she learns how to respect customers.Send her to clean the toilets. Thats a job for her.
I love the frappes here! Its a great place to stop for snacks when you are on the road.
What is not to love about Wawa? They have good prices on gas, good food, and nice staff.
2017 May 31st Wednesday I brought my hot oatmeal with cranberries for breakfast I cant help but notice for the last 3 weeks minimum going by to April 2017 everytime I come into the store store manager and others employ here has been very noticeable that Im being watched my every move and each time observe employees whispering with each other after walking away paying for my purchases are from the sandwich area where I purchase my Wawa meals I do not understand whats up with this I am a paying customer I am a reward Wawa member I have the Wawa app on my phone I have uploaded Monies I have paid for my meals gas and other Wawa products to my Wawa app I find the behavior of these employees here from managerial down to hourly people very unwarranted thats why I give them a two star as I leave as I make my order I am being called by my first name which I never gave anyone permission to address me by my first name since I have not been treated very cordial here at this location I only use it because it is convenient location
Air pump is broken. It takes twice as long and puts twice as much air in your tire. I dont know how this is even possible. I have TPMS sensors in all of my Pirelli tires.
Alway clean. Friendly staff and I simply love their sandwiches. Never a long wait.
Good options inside and well maintained on the outside. Easy access from the road as well.
Great store, fast, clean. And an amazing cashier who stopped me before I left without my beef jerky.
SOOOOO glad theyre finally in this area!For their opening, corporate should have pulled more people from other stores to assist in the madhouse. Took 30 minutes to get a free coffee. If its free, there should be a person with a clicker (tracking the number of cups dispensed) waving you out the door if thats the only thing youve got, instead of making you stand in line for 30 minutes so the register can record that 1 free coffee was dispensed.I understand that you have to track inventory, but a clicker with a designated coffee manager is easier those first two or three days. Yes, you had a coffee person. That person was swamped replacing supplies while also making the espresso coffee. That was outright unfair of you guys to put ALL of it on her on her own *on opening day*.If you offer free coffee again, do it smarter, not harder. Clicker devices are like $5, and you cant change a first impression if that impression is an insanely crowded and disorganized store.Please fix this; you are still my favorite convenience store and gas station and I hate to see people get a bad taste in their mouth from such a fantastic brand.
This is my 1st time at wawa, I got a Caramel latte. I was very satisfied of how fast their service was. The staff were very friendly, which I usually dont expect tbh.
EASY AND QUICK ACCESS IN AND OUT. EVERYTHING IS AFFORDABLE! NICE AND RESPECTFUL STAFF THUS FAR...
Nice and clean and friendly staff
Everything you need to snack on, great gas prices and a BATHROOM that is really clean!
They need a lot more Wawa places with reasonable gas prices like this place
Best breakfast sandwiches anywhere (in the hot case by the register). The espresso is decent and very reasonable.
Nice place to go to eat, and nice crushed ice😍
Food is fresh and the Casselberry store employees are very friendly.
Bathrooms are not always clean and the coffee is cold. Regularly it hard to find staff for assistance however when you do they are always friendly
Wawa is not what it used to be. Low quality deli meats, coffee is not bad but not great. Only thing it has is convenience.
Great food great gas prices and service I go there everyday
My family loves wawa. We wish there was one in Alabama
Some of the best gas prices around and the staff are always friendly and upbeat.
Great food clean store. Pleasant employees
Always have everything you want very good sandwiches
Great Grinders, wonderful shakes, clean restrooms, fee free ATM, ethanol free gas
Great location, great staff, great coffee, great subs. This place is within walking distance for me. If theres one thing I could say I didnt like is excessive wait for subs to be finished. But thats being nit picky and doesnt happen often. Also offers low gas prices, compared to the rest of the area.
Always fresh food and prices are very good.
Friendly service, clean restrooms. Great variety of products.
I love the food here as well as the customer service. Plus the prices are usually comparable to other places.
Clean facility, great food and excelent milk shakes!!! Always friendly staff.
WA WA. Great Coffee and great Gas Prices
John made my subscription and it was delicious and he was super friendly.
Speed of service isnt that great, but food is good
Good gas price, clean restrooms, great food options. Best convenience store brand.
Wawa is clean and great. The food is excellent
Food is grrat, people are too, but the ordering system stinks creating a terrible experience. Get rid of the machines!
It is clean, fast and get free air for my tires!!
It was a one stop store good customer service
Love the quick service, clean store, amd low prices
Love this place love the staff, a must stop for a good sub
Always clean. People here are nice.
There should be a Wawa every where in the United States! Great place!
I have nothing but good feeling for this place. During the hurricanes last year, Wawa was the only store that had gas. They made every effort to get it to their stores. Also the staff are very friendly. Be warned it gets busy in the morning.
Love Wawa coffee and sandwiches. They usually have competitative has prices.
Great sandwiches and not a long wait time.
Has great service and hot food
Restaurant quality food at a good price and quick!!
Love the milkshakes their the best and the food they got their.
I just love wawa... any wawa
The Wawa is great and cafe food, and gas station !!#
Love this Wawa. Easy parking, nice layout, clean store.
Ive never had an issue, until I went there at around 9pm and they wouldnt open the beer cave for me. One employee told me the manager said they werent allowed to sell alcohol for whatever reason. I went to the 7-11 next door and bought a six pack.
Clean and usually quick. Gets backed up at typical lunch rushes but what place doesnt?
Awesome place but parking is tricky
Attitudes have changed since I first started coming here all employees regardless of their titles you can lose your title your title does not give you the right to be disrespectful indignant and discriminating every customer regardless of background ethnicity deserves respect Ezra treated with dignity we all pay our hard-earned money when we buy products as well as gas we are the reason as a whole is why each Wawa employee has a paycheck we are the reason why you can pay your rent your electric bills your car payment and feed your family dont be selective to who you want to be cordial with I love Wawa but I dont and will not take disrespect secondly where do you get the notion youre doing the CUSTOMER favor
Thanks Wawa the staff always very nice p
I cant say how much I love WAWA. Good sandwiches made to order 24 hours a day. What else do you need?
Love WaWa ... great food always open ... would have been 5 star but I have to ask for coffee anytime Im here between 12-5 am