Jan is always so kind when we stop in the office. He has always offered us iced cold water bottles when we take a trip to the storage facility and check the unit. Never had a more pleasant experience. The security is amazing with great access hours. The WOW factor is the property manager, Jan!

Jan is the manager at this location and deserves 10 STARS for his outstanding customer service! He goes above and beyond and has been extremely helpful while I was setting up a storage unit from out of state. Would highly recommend this location of Life Storage for all your storage needs!

Very clean easy to access. Staff has been fantastic every time Ive gone. From helping reset my gate code to explaining where my unit was and letting me know they had water and coffee available anytime.

. Relocated to Florida from VA. I met Jan and moved our belongings to this facility, great place and staff. He provided us a spot for our trailer and 2 storage units. Very nice people to deal with.

Jan was friendly very informative and helpful! We highly recommend this storage! Very clean, very accessible and straightforward to use! Thank you

This was my first time ever needing to rent a storage unit so I had many questions and concerns going in but Jan showed me how simple the process is and was even able to make it fun. He gave me the best tour and made sure to find me the best unit for the best price. Jan made me feel very welcome and made sure to remind me of the complementary beverages inside. Definitely recommend stopping by the the lake mary location . 10/10 experience. -Emily McGowan, very happy customer :)

We came for a parking space and they didn’t have the size we needed for our RV but Kerry was very helpful and accommodating to guide us into getting a space that was a little big bigger and it would still be under our budget, he was very kind and professional! Thank you Kerry, we need more people like you in costumer service.

My wife and I moved to Deltona in September of 2020. We had to find a storage place to put our things while we wait for our new house to be built. Every time we go to the storage, the people are always nice and courteous. The facility is clean and the storage unit is air controlled. We love this place to keep our belongings until the new house is done.

Its our first time having storage with Life Storage and Jan is great to deal with very hands on and makes you feel worry free . Thanks again Man. worry free

We used this facility for flying out of Sanford Orlando. The drop off experience could not have been any more convenient. We were greeted by Jan the manager who welcomed us, offered coffee or water and was 100% professional. I would highly recommend using this facility. Super clean, safe and very reasonable compared to airport parking. The airport is just a few minutes away.

Super friendly staff. Went above and beyond to help me switch over to a new, smaller space. Would highly recommend.

Booking the unit was super easy and when I got there Jan made sure everything ran so smooth. Even gave me advice on which unit would be best for me with the easiest access. Plus it was my birthday so when he noticed on my ID he sang happy birthday to me which made my experience that much better and more personal. Cant thank you enough Jan!

Jan was very helpful in finding us the right storage option today. He was also very friendly and kind from the moment we walked in the door

Jan made the process of moving into storage very smooth and easy. Moving is stressful, but Jan was always calm and reassuring and made sure we had everything we needed. He also made sure we didnt miss any discounts. We used two large climate controlled units and had a great experience. Highly recommend Jan and Life Storage!

Wonderful job folks. You have been very helpful Life Storage and it is much appreciated. Thank you.🤓

This is a very nice facility with room to move vehicles. Jan was very personable, knew his product and was very helpful! He explained everything and answered my questions. Check in was smooth and looking forward to using this facility! Jan relates to people like a longtime friend! In todays market, that is a rare trait !!!

Jan was great to work with! He was thorough and quick. Got me set up and made sure everything was all set. He had a very high level of customer service. He made a customer for life when it comes to any of my future storage needs.

Very clean facility. Staff was very friendly. No contract required and the first month is free besides admin fees. Very satisfied

The Store Manager, Jan is A-MAY-ZING as are all the staff I have encountered at Life Storage. The units are immaculately clean, there are bathrooms conveniently located near units, and it is in a very safe, convenient location. I couldnt be happier with my choice to use Life Storage.

Amazing service! Jan was the best! Very helpful, they will go above and beyond to get the best price and find the space that fits your needs. The day I was singing in I was running late and the manager even wait for me a few minute after closing time so I could have my unit ready the same day. Can’t thank him enough!

Incredible customer service, and excellent facility. Extremely clean, and the a/c in the climate controlled buildings is very strong. All of the access gates and keypads consistently work well and without issue. You can rely on Jan and Keira for anything you need.

Life Storage is the best! Jan is so sweet and a great guy, very helpful to my family! We really appreciate it.

Jan is the best person you will ever meet. This place is safe and well lit. Cameras are located extensively throughout the property. Great place to keep your valuables.

Keira and Jan are very pleasant and seem to care about the customer satisfaction. Even as much as to bring you an ice cold water as they did for us when they seen us working in the heat of the mid day. Awesome place to rent a spot. Recommended to anyone looking for a clean place to store your things for however long you may need.

Jan was helpful from the moment I arrived. If you need to store anything, go see Jan. This place is clean and safe.

Very clean, recently built, very helpful management. Our stuff was safe and dry and comfortably climate-controlled. Access was very convenient -- I like the handy carts. The location was very handy for us. They arent the most economical option in the area, even with a free first month -- theres a package of fees with the initial sign-up. I should have bought my renters insurance so I didnt have to pay for theirs. But I do recommend them.

Superb service free coffee and water wonderful friendly atmosphere very clean very professional everything is fully functional

Jan and Kandy were awesome! Upgraded me to a larger size because I changed my mind even after we were done. Patient and caring people run this facility! Will return when the need arises.

The service was fantastic. Nick and Jan took time to answer our questions and were very patient with us as we selected our unit.

Jan is a real asset to the company. He is one of the most polite, courteous, and professional individuals I have dealt with.

Amazing storage facility! Jan’s help and assistance is unmatched!

I am so super thankful for Jan! This place rocks. I spent my whole afternoon trying to find a storage place that offers vehicle storage for my Husbands commercial vehicle for overnight and weekends. Our residential community gave us a 1 day warning for his work van (he is an electrician) and I was desperate to find any place available. Every place I called either was too far, had no availability for vehicle storage or didnt offer room for a van his size. But Jan was amazing! My husband was only able to arrive 15 mins before they closed and Jan was so friendly and accommodating to us - all the while staying a whole half hour after closing time to take care of us! Very clean facility, safe and the best customer service. I will recommend them to everyone.

Jan and Keira are very professional and thorough. They were well-informed and answered all of our questions. Great experience.We have only been there one month, and there is a rate increase - so another review for the company, on another day.

Jan was awesome! Very friendly and professional. It made things easy.

My experience at Life Storage has been great! Jan is awesome and he went above and beyond to help me. If you’re looking for a great storage unit with great staff go here!

Always a pleasant experience dealing with Jan or Kiera.Storage facility is kept up and looking goodHave recommended this facility to my friends who want to store anything from an RV to house furniture they can accommodate it all.

Jan is a great host for this storage facility. Even helped me with a ride back to the office - very pleasant to deal with and very personable to talk to. Highly recommend!

Best service I ever seen. Keira and Jan are example how we should be treated as clients. They should make video about their daily work and sell it to companies who like to have better customer service. Also storage company is best I have seen in USA last 30 years. Thank you for making my day after visiting you.

Amazing customer service at a high quality facility in a great location.

Taylor was amazing!!! She made the process go smoothly. In addition, it is a new facility. Clean and inexpensive- compared to most in the area.Also- very important while construction is going on must enter through the Best Buy parking lot and the storage facility is right behind the parking lot.

So far on phone Jan & Keira have been friendly, helpful, accommodating, and a pleasure to converse & work with! Jan has been such in person as well!(haven’t met Keira in person yet!)Facility appears to be clean & well maintained.It appears I’ve made the right choice!

Great place. Very clean and the staff is second to none! Very helpful and very honest.

Awesome CS . Jan of January you Rock. Thanks for all your help.

Management extremely helpful and friendly.This is the place I was looking for to store motor home, great security, easy access in and out.They also have sites with power up to 30 amps with plenty of room to maneuver 40’.And top notch staff.

We wanted to give our thank you to Keira for her exceptional customer service. Rates are great, facilities clean and neat. Also our thanks to Jan the store Manager. They make a great team.Best experience!

Great facility, very clean and the staff is very helpful. Best storage experience ever!

This is the first time Ive ever rented a storage unit. Jan made me feel like family. Very personable and answered all my questions. The facility is very clean and well maintained. I am looking forward to a long lasting relationship with this company.

Very well laid out and up front .

HelloMy name is Lonnie, I must say the service there is absolutely outstanding! I would give you a 10 if I could!Jan was so helpful with me and my Dad! Very personable, and without a doubt one of the nicest people I have ever chatted with!!Thank you for all your help!!

Jan was there the evening we checked in. Could not have been more welcoming or accommodating. (Including the use of his personal umbrella!) If we could give him 6 stars, we would. Well definitely come back to Life Storage for our storage needs.

Brand new facility very near Sanford FL airport. Wonderful service from Jan and Kiera. Fast, efficient sign up. Drinking fountains and toilets available. We have a 28ft travel trailer. There was plenty of room to move this through the facility. Highly recommend.

Jan Williams has continually been very pleasant to speak with and helpful with overcoming the issues at hand involving my storage unit.Jan went above and beyond to quickly rectify an issue involving late fees with my units, which allowed me to access my units again quickly.Thanks for your help,Joel Iannuzzi

Jan is always outstanding to work with. Extremely accommodating and always goes above and beyond to help with anything you may need.

Jan was absolutely amazing! Great customer service!

Keira and Jan were marvelous! They offered me coffee which was a godsend on this chilly morning. They were such a great help when moving my stuff in too. 10/10 will definitely recommend this place to my friends

Great service and Ive only had a unit for a couple days. Jan even stayed open a couple minutes after the closing time to allow me to finish my paperwork and get my unit and lock it up. Great!!

Jan far exceeded all of my expectations in every way. I was not expecting such a knowledgeable welcoming person when I arrived. I also accidentally came to the wrong location, I’m delighted that I did mistakenly come to this location as Jan made all the difference. You’ve made this difficult stressful time(moving from across the country) a bit easier to handle.

Jan was fantastic, he found the best deal for me on the unit that I wanted, he explained everything and was very courteous.

About three months ago I was looking for a place to park my company truck and my car.. one day I was coming in from work and spotted Life storage on lake Mary Blvd, so I pulled in and walked into the office.. wow!!! from the minute I walked in both Keira and Jan were super friendly and nice.. they show me the property and they were in detailed about the storage.. I’m so happy too have both vehicles here it fit my needs just prefect.. I’m very happy I chose life storage... Great job Kiera and Jan!!!!!

Today we met with Jan and Keira to sign up for an RV space. It was the nicest experience. Jan was very informative, helpful and personable. Keira was very helpful and on a previous visit showed us the facility.I had the feeling that this is the right place for me thanks to Jan and Keira.Woody

From the first moment of entering the office to inquire about a space for the family RV, was impressed with the professional decor, customer seating as well as the coffee and water availability but the highlight was the upbeat and professional presentation of the propertys advantages by Keira. Although I soon learned that my needs would be best served by another nearby storage facility also managed by Keira and Jan, this initial positive experience certainly paved the way for the subsequent transaction.

Jan & Keira are amazing! Great customer service along side a clean, secure storage facility checks all the boxes for me. Pricing is very competitive. This company has exceeded my expectations.

We met Jan & Keira last Sunday for the first time. very professional - very informed. We were thrilled to learn about covered parking in the near future. Cant wait to stop by for donut Wednesday.

Jan and Kiera are the best representatives for Life Storage! They quickly and clearly explained everything to me from the beginning, with Kiera even giving me a tour of the vast facility and showcasing the vast security systems in place. Jan was already getting the contractor to work on a minor door issue before I could even mention it to him, he really keeps up with the facility! Best service from any storage facility and Life storage sure has my business for life!

Outstanding storage facility. Very clean, secure and well lighted with security cams all over the place.I t was easy to upgrade and reasonably priced. High kudos to Keira, Kerry and Jan for their professionalism, courtesy and attention.

Very friendly owners/staff! Great storage for trailer/RV.

I was in need of immediate assistance, and Jan stopped what he was doing without question and came to the rescue!!So nice to have not only an clean and safe place but to have available help is rare.

Jan and Keira are wonderful! The storage facility is amazingly bright and clean. Really well done. Highly recommend them!

Keira & Jan are fantastic people to work with! They made my storage solutions search so easy. The staff at Life Storage in Sanford are super friendly, definitely recommend using their facilities for your storage needs.

Working with Jan was like working with a long-time friend to get the storage unit set up. Easy process, fair pricing and good people. What more do you need?

Keira and Jan went over and above to assist with just the right rental for my needs. I highly recommend this very clean and well managed facility!Sherry A

Keira and Jan were so friendly and welcoming. What a breath of fresh air to have these fine folks. Absolutely a great experience.

Jan was outstanding, I don’t have enough words to describe how amazing he was, We called him because we were running a little bit late and he waited for us, he was great, best customer service ever, he was pleasant really helpful, he was a blessing for us that crazy night. Please give him a raise and treat him well, Life Storage is blessed to have him. Alex & Darlin .

Keira and Jan are truly all about customer service, they are amazing people that go above and beyond to help others. God bless them greatly. Thank you for everything.

Great Service! Jan was excellent at his job, he help my boyfriend Varick. He was polite, patience & accommodated his needs. When going to Life Storage Jan is definitely recommended!

Keira is AWESOME!!! She is very knowledgeable and detail oriented. Every question was answered without hesitation and was accurate. Keira has a great attitude, is friendly, and enjoys what she is doing. I toured the facility with Keira and came back a couple of days later after reserving 2 units. On my return I met with Jan who Kiera works with (her boss) and the process or renting was seamless. Everything that Kiera had said and explained was exactly the same with Jan.This location is very customer service centric and sets the bar in how customers want to be treated.

Greeted enthusiastically by Keira (Assist Store Mgr) who eagerly showed me all the options and available units at this brand new facility. I have a trailer used for moving my items in and the openness and wide access throughout the whole facility is remarkable--esp coming from an ancient facility with super narrow alleys and tight corners. This place will fill up as its a top quality facility in a rapidly growing area. Cant say enough about the delightful Keira who does all she can to accommodate any needs.

Very great place. Jamie and Maggie are the best people . They treated me like family.

Jan was fantastic! As I was loading and unloading my unit, he would come by and check on me and bring bottled water :) You just dont find customer service like that anymore. I highly recommend!

Roomey and clean along with 24 hour access

Jan and Keira did a fabulous job for us. Over and above normal good customer service!!John and Linda

Jan and Keira couldnt be more helpful and professional. They make you feel comfortable as soon as you walk through the door. The facility is clean and well maintained. I would highly recommend this business. Nothing less but the best. Thank you Jan and Keira

This facility is super neat and clean! You can tell they really care about maintaining professionalism and cleanliness. Keira and Kerry were extremely friendly and helpful!

Keira and Jam their are a great team, the customer service was awesome, Good promos for rental storages.

In December, we were looking for a storage space for our 38ft motorhome. Not easy to accomplish in the Orlando area in the winter RV season. However, we were fortunate enough to find the Life Storage. which is close to the Sanford Orlando airport. As we commute back and forth from Sanford Airport at times, this location is ideal. When phoning in to initially enquire about availability Kiera was a delight to work with. When we actually booked and in further dealings with the Manager, Jan we have been delighted with his attention to detail and responsiveness. Jan has made us feel very welcome. The location is pristine and the coffee and cookies in the office, are a welcome addition. We highly recommend this location for your storage needs.

Great, friendly staff! Highly recommend!

Just moved my boat to this facility. Very clean and professional atmosphere. Keira was very friendly and helpful in finding a good, safe spot for my boat as well as very meticulous about going over the facilities policies and procedures. Also they are very competitive in there prices. Kudos to Keira and life storage

Professional and polite service. Clean facilities and great amenities.

CUSTOMER SERVICE AND LOCATION IS AWESOME

I have to say kiera and Jan are the most two pleasant people to deal with and very helpful thank u guys for a great experience Happy new year

Needed access to my vehicle outside of normal business hours, Jan and Keira have always quickly responded to my requests in a positive fashion

Keira and Jan are the best! Very friendly and helpful. Keira took me around my first time stopping by and showed me all of my options and Jan got all of the paperwork done very efficiently when I was ready to lease and made the entire process effortless. Both Keira and Jan are very welcoming and ready to offer a cold water or a fresh cup of coffee. The grounds are well maintained and clean including the restrooms that are available to customers. It is refreshing to experience such outstanding customer service in an age where too many times customer service is not a priority. I would highly recommend and I will definitely be using this Life Storage location againfor any future storage needs.

Very friendly and helpful staff

I had a fantastic experience at Life Storage with Keira and Jan. They answered all my questions, got me the perfect space, and Im looking forward to being a customer.

Extremely nice facility with motorhome wash vacuum and air area as well as restrooms open 24 hours. Keira and Jan are extremely helpful and easy to work with, check in went great. Facility is new very nice and clean and well-kept

Jan and kiera gives you outstanding customer service. Always look forward to seeing them when I need to take care my business affairs.

Great staff and services, Staff were polite and professional, very positive attitude, highly recommended to use this facility..

With all the local storage facilities in our area, Life Storage has been the most professional with the most professional staff Jan was absolutely wonderful and helped us in our dilemma Great Job Jan

Keira and Jan were fantastic. They were great to work with and explained everything.

Keira, I hope I got her name right. She went out of her way to help me. I highly recommend her to help you with your storage needs!