Husband and I got Honey lime jasmine and the managers special which is a hibiscus tea. We love the flavors but a little sweet. My husband took 3 drinks and basically had finished it because a lot of the volume is ice and grapefruit. We also got 3 macarons (not pictured) the early grey is my favorite flavor.
Their mini cookies tasted like they havent been bought since COVID which is 9 months ago...They didnt just taste old, they taste actually like some kind of medicine and made us concerned. I know its difference since I used to like those cookies. I bought 5 of each since I miss the taste....not sure if theres a way to complain to the business... Please make sure you refresh your bakery section...
Lady manager/owner was too caught up in herself, her business, financial books, etc to pay attention to customers and to be kind and patient. Your customers should come first, theeen take care of extra duties. Put on a smile, it costs nothing but reaps great rewards.
Great variety of drinks. Good spot for some Boba tea!!
It was indeed the best service and the best food that I have ever tried. Thank you kindly! Highly recommended!
This location has improved a lot in the recent days!I love their creme brûlée milk tea as well as their cold coffee.I had to return a drink once as it came out tasting not as I had expected and the staff was very friendly and helpful.I did not feel awkward asking for another drink and it was replaced for no cost.The service is fast and there is plenty of space outside the shop to maintain a safe distance from people.Wish they opened earlier though!Would definitely recommend!
Fast service and yummy boba :)
Fast service, good boba, cool staffknown this place since childhood
I am more of a Milk tea from happy lemon guy, but this was not bad!their Mocha Milk Tea was good.
They get our orders wrong every time and the price is insanely disproportionate to life. WHAT A RIP OFF. Confusing menu and impatient clerks.
It used to be really good drinks but lately the owner seem like he doesnt care and I dont care to come back! The last time I was there was 3yrs ago and Im not coming back again!
I will most probably not be trying bubble teas from this place anymore. My husband ordered a taro milk tea which came with fresh milk. The problem is that it was just milk! And that too it tasted very chalky and horrible. He /I couldnt finish it. So disgusting! Still Im giving 3 stars because my mango Jasmine milk tea tasted good.
A first time buyer! I loved the honey jasmine tea, it was great! The menu had alot of variety!
Muddy Okinawa is awesome :)
Its ok but not my favorite. The Oreo crumble tea was my mistake in ordering -- not recommended.
The drink was tasty, but very overpriced, 30% ice, with weak tea flavor. The flavor was very watery. The person taking my order also didnt ask if I wanted to adjust the ice level. Even though I ordered a large I really only got a small in terms of actual tea.
Good tea but really confusing menu . There are three menu and each of the menu board has different options . Plus their special are difficult to locate .Have visited this place thrice by this review . A frequent visitor of boba tea place . Their creme brulee milk tea was good . The okinawa muddy milk tea was good as well. It had nice oreo chunks making the milk tea very sweet . The classic tea was also good .If you do not like a lot of sugar, in your milk tea mention it before hand. Their tea, atleast in my visit, has been more sweet than the regular chains like gong cha, kung fu and others.
Friendly service, and good boba.
Love this place! They have a great selection. One of my favorite places and it shows by how often I go.The staff is very nice and friendly and they are so prompt that this is one of the few places where I never feel like Im waiting for too long.
Great Refreshing drink to cool Off. I recommend the Mango Slush Its so refreshing And cools you off.
I would recommend the Mango Slush Its so refreshing on any hot day.
A cute shop tucked at the corner of Rivermark. Loved the feel of the place. The drinks, however, even at 25% sugar were still too sweet for our palates, esp the strawberry one with jelly. The creme brulee with tapioca was a better choice. Gonna give it another shot hoping to find an item suiting my taste.
Ordered thai tea, was pre made and not fresh. Sweetness level was too high( had no option to customize it).
I used to really like Fantasia. I still think the strawberry green milk tea or the peach milk tea is really good.This location is very cramped, and the service is not so great. Horrible actually, on my last visit. They got my friends order wrong-- she ordered a jasmine milk tea with pearls, they gave her regular milk tea with grass jelly? I was also mugged by the girl working there because I wasnt sure if it was my drink to pick up on counter. She saw my uncertainty and barks out loudly: WHAT DID YOU ORDER?! I was startled and taken aback.I mean if youre in the row and really want some milk tea, go for it. Otherwise, there are better places to go.
Too sweet :(
The staff is awesome and very friendly. I was disappointed in the recent quality drop in the taste of the tea. It tastes like it was brewed in a plastic container, or that it was brewed too long and was too bitter. I drink my tea with no sugar so this change was very apparent. The experience is also not consistent, if you get a tea later in the evening you may get some hard boba.
Mocha and coffee is good. We ordered cookies but they served it in a bag not in a plate.
Friendly and clean. parking can be crazy. good variety of flavors. I like it!
Nice and clean place. The taste is good.
Quick friendly service, yummy drinks, nice place to sit and enjoy your drink.
Their boba is so good. But everytime i ordered something from there they always ruin it!!!This time my husband went there to order boba with fresh milk and boba but they only gave fresh milk WITHOUT the boba and charged $5 just for the fresh milk! They always messed up my order! Sucks!
Taro milk tea is extremely disappointing. Three stars because I sort of liked the creme brulee tea.
Chocolate milk with boba is so good
Great drinks, lots of varieties, nice, cozy shop in beautiful, well managed food court of Santa Clara, closed to Intel, Oracle compounds
Super quick service with a smile..lots of choices at reasonable price.
I love their Thai iced tea. The only downside of this place is they take only cash.
The Pearl drinks taste good and they make your order really fast. Must spend over 10 dollars to use credit.
I go there only for Iced Latte with pearls. I like it and sometimes I have their Madeleines too. They are really yummy.
We used to get taro pearl tea from here..my girlfriend used to love it..today we visited the place to get taro milk pearl tea and it smelled like raw milk. We couldnt drink that and threw it in trash.
Good drinks but the staff screw up orders consistently. Ordered Green Milk Tea and literally got half a large cup of tapioca boba. The bottom half was completely black
Worst milk tea ever. Me and my wife had one sip & had to throw it away. They have the tea prepared already. They don’t even make it fresh. Sharetea is the best I’ve had so far.
A great place to get pearl (boba) milk tea. Great quality! The drinks were not too sweet and the boba was not hard/old. Will definitely be coming back here. 😊
The cashier is a total jerk! And the bubble tea was way too sweet. Never going back again
Good place for boba tea, make sure you have cash of you plan on making a small amount of purchase.
Love the boba here. Service is always quick. I just wish they had more comfortable chairs, but others love coming to this fantasia.
I usually go there for boba tea. They have lot of options and I have never been disappointed by what I ordered here.
Great bubble tea at decent price, but cash only in 2017 is ridiculous. Id be happy to pay a bit more and not have to waste 10 minutes walking to an ATM, paying a fee and taking cash that I wont use anywhere else just for a little 4$ drink...
Pretty place for tea boba drinks.
My husband and I love this particular Fantasia! We drive out here at least every weekend to get our tapioca with milk tea fix.
At 9:42, I stopped by to get some Thai tea with a friend, only to find the doors locked. As I was double checking posted closing hours (10pm), one by one the lights shut off. I am extremely disappointed in the literal absence of service. Hours are posted, honor them.
Nice place with cozy atmosphere.
This place has the worst quality in bubble tea in all fantasia stores I have been to. It just tastes different and a but over sweet. Im not even sure its fantasia by tasting their bubble tea.
Tried to give the place two tries since it’s local neighborhood spot but both times, horrible service. First attempt, machine is down, no drinks. Second attempt, no pearl boba. Charged me .50 to use debit card for purchase under $10. That’s feels like a money grab. Most bubble teas are under $5. It you can want to come here, bring cash and put up with the bad service.
Disgusting milk tea. Rude and mannerless employees and cashier. Smelly place.Deserves zero stars.
Tea is okay but the waitress has really bad attitude. When you said hot milk tea, they just handed an ice tea to you. When you complained, she said you never said hot.....in bad manner like you owed her money.
They have good drinks but I got ripped off about $10
My fav place for a boba date
Good smoothies. Got mango or strawberries
Calm, quiet and super fast service. I love their honey green tea with boba and their mango tea with boba.I love getting my tea from Fantasia.
Chose Taro milk tea and Mango Green Tea without sugar. Turned out to be extra sweet and slightly grainy like milk.
I got a small mango slush which costed me $5.50. It was wayyy overprice and I was shocked. The workers there didnt seem to enjoy what their job and doesnt even have a smile. I would not recommend this chain.
Fantasia is good and South Bay OG milk tea (how many *good* local milk tea places have been open 20 years?)- they only use real tea and real milk. Theyre also coming out with a lot of new teas to try to keep up with competition. That all said, this location in particular is probably the worst of the Fantasia. Their tea quality is usually fine but the flavor might fluctuate a bit more than say the Milpitas location (except the one time my milk tea had spoiled milk... One time in 20 years is excusable I guess). The service tends to be much slower here though. Much, much slower. I cant even imagine if they dealt with the lines like the Cupertino location gets.At least in the good year of 2018 they finally take card.. if you hit their relatively high minimum. 🤷
An amazing boba/pearl tea place, but unfortunately, cash only.
Cash only. Serves boba, milk and hot teas. Cozy with outdoor seating.
We went there at 9:30pm twice on hot day and ordered red bean freeze, but he never made it. He said he could make red bean milk tea. It feels uncomfortable, seems like he doesnt do his job. Whats different between red bean milk tea and red bean freeze? Put some ice or not right?
Great passion milk tea and chewy boba. For a place like this its odd to still insist on being cash only, but they dont seem to mind
Muddy Okinawa Milk Tea is where its at!! This place serves phenomenal tea.
Worst service ever!!! I dont wanna give even 1star. A guy works in the morning never says hi, hello, or thank you So rude! Tastes always different even I order same thing! SUCKS!
Love their lychee milk tea. Try it with just three fruit and no pearls!
Cash only. I usually get a Thai iced tea with grass jelly. They ads a bit too much ice though so you should ask to use less
I love going there for breakfast.
I only come to get frosted honeydew taste great. But its only cash bummer
Good Italian food. vegetarians will find it difficult to find good Vegetarian dishes.
Terrible, immature unprofessional staff. Lazy drink prep compared with other Fantasia outlets around the Bay. Dirty unkept cramp stall too.
A paradise of milk tea, shakes and different toppings, Fantasia never fails to disappoint with their drinks and snacks. You can always count on them for their sugary and caffeinated treats in the afternoon.
Run out of stuff on Sunday. The boba is good
Nice tea
Tea was not great and the pearls were coarse and too chewy.
The best tapioca drinks I tried in Bay Area
Nice place to have a coffee
Córdoba boba fix
Good selection and friendly staff.
Flan is not actually served separately but on top of a milky tea. I was a dissatisfied customer
Standard for boba. Always consistent.
Passion fruit green bubble tea is my favorite!
Cash only?!? Ha
Probably the worst Fantasia I ever had both in taste of their tea and service. Also not as clean as other Fantasia locations. Won’t go back for sure.
They purposely gave me the wrong changeThey are thieves0/5 stars
Good Boba selection decent prices
Great cookies.
I swear I never get bored of their options. The only issue I have is that they dont have larger cups.
Service is a bit slow and the drinks are average compared to other boba spots
Did not like their tea collection. Very limited and the one i got, i threw it.
Best Boba in town!
Love the fruit teas