Ive visited this place on numerous occasions and theyve always been polite, knowledgeable and professional. I personally recommend Matt, he is very accommodating and is not afraid to go above and beyond to help customers. The waiting area is comfortable and enjoyable as well.

Buying the car was a good experience. I bought a brand new Hyundai Venue in June of 2021 and 5 months later, the car wont start and the battery wont hold a charge. I called the service department they didnt offer any appointments or options or any reasoning behind why a brand new car wouldnt start only that the car I jumped it from must have an old battery. Disappointed that a brand new car is already having issues 5 moths in. I called another Hyundai dealership and they told me I had towing covered under my warranty and scheduled to pick up my car and do the inspection. They also checked my warranty to help me understand what repairs were covered if I needed them. No one at Parkway Hyundai offered any of this or offered any resolution. I realize I am in need of an inspection to fully find out what is wrong but just being told get it here and we will see is beyond disappointing. Do better.

They value your time. If any of you looking for hyundai dealership nearby Palmdale, Lancaster just go go parkway hyundai... Best customer service you will ever get

After many hard sells and disappointing deals along came a text from Anthony Velasquez from Parkway Hyundai.We drove neay 100 miles but were skeptical after so many others fell threw.Right on price, right on service, Tony and the folks at Parkway satisfied my e ery need, answered e ery question and have made a customer for life.Give him a call and tell him Big Dutch se t you.

Mr. Archer really took care of me on my fist visit. I have an older car & was considering junking it due to the issue that I had with my break lights. They fixed it before the day was done. They really helped me out. I was extremely happy with the customer service as well as there techs expertise with my car problems. If I have any issues I will make sure I take it to Mr. Archer.

I bought my Palisade 2020 1 year ago 14,500 miles later.. The weather strip was torn, I asked my local Hyundai service dealer about it being torn. I figured It was under warranty. After I brought it in for service they said someone tried to break in. I was shocked, but it was stored on a lot somewhere before I bought it. . I never had anyone try to break on when I bought it. The sales man never returns my calls or text. Noticed the sound of air blowing in after I bought it. I will pay to have fixed.The associate is Nick.The steering wheel is coming apart now too. The threads are coming out. The Hyundai dealer in Oxnard even said the fading and steering wheel problem should have been caught before it sold.. My first Hyundai experience. I have other things I noticed. I feel this car sat on lot for a long while. I let Nick convince me a 2020 is better then a 2021. He took advantage of me to get me in this SUV thats now falling apart. I have to pay to get repaired. Now I know why. The is fading going on around the silver border part. Hard to explain. Please dont be like me and get taken advantage of. My daughter has 7000 followers on Social media that I will have her share. They dont ever call me back. Its been a year now.I just want to inform others of my experience.

Rarely does it rain in Southern California. Well yesterday to my surprise it did. And my passenger side wiper just didnt work. I came here and told them natter if factly i needed a new arm. They said rarely does that happen. Then Mario Morales said let me check something. He tightened the screw and whaaaalah FIXED!!! Im so grateful for him, his expertise, thinking outside the box and fixing my issue which could have been EXPENSIVE (ELECTRICAL). SO 5 STARS FOR HIM AND THE WHILE PROFESSIONAL CREW

I used to go to the dealership that sold me my car for routine maintenance, but I think Im done after the last two visits. Both times, the mechanics tried to upsell me on things I didnt need. The first time, they wanted to swap all fluids in the car for $1000 and put it on my bill without me authorizing it. I had to tell the cashier to take the service off because I never even asked for it. I later went to third party mechanic who confirmed that service was entirely not needed. Everyone is friendly here and my car is great, so Ill give them a 3. Just beware the service department.

We came to this Hyundai after having a horrible experience with another one in San Diego, Anthony helped us and he was amazing got us in and out fast fixed our gas leak and was completely honest about everything . Everyone here was extremely nice and we will definitely be coming back ! Thank you guys so much !

We drove all the way from woodland hills. Call ahead about the vehicle he was so professional told vehicle will be ready when we got here Casey Fortune was the best sales person i have ever met. Knowledgeable and highly respected person i wish I can give 10stars for his services. Thanks buddy

I leased a Hyundai Sonata Hybrid and I couldnt be happier! Nick was so great and made sure the whole process was easy and quick. I was hesitant to come in because the lease market isnt great and I wanted a lease price upfront before I drove there. Nick called me and told me to give him a chance and said hes sure hell make the pricing work for me. I took the chance and it was worth it! He took the time to go over all the cool features of the car and worked out a great price with me. I was out of there with a new car within 2 hours! Ill be sending all my friends and family there who are looking to get a Hyundai in the future. Thank you Nick and Parkway Hyundai!!

Had another great experience purchasing a car at Parkway Hyundai. Danny and Estevan took care of us and made us feel special and valued. We got a great price without any headache, and for that were very grateful!

Raymond did what he said and that is rare these days!Great job by everyone involved !Robin and Nadeen 2020 Elantra

Stayed late and gave me a good deal. Patient salespeople that explained every detail and answered every question throughly.

Just finished up here at parkway Hyundai. They will do whatever is possible to get you in the vehicle YOU want! Two people to call and ask for Danny Geris and Edward Johnson they went above and beyond and got me in the car I really wanted. No gimmicks no sales pitches nothing to make you feel like your being sold anything they only have your best interest in mind. Come here and you won’t be disappointed.

Everyone at Parkway Hyundai in Valencia has been great! Nick Vondra was a great sales consultant. We walked out with 2 cars in one day. We have been a Chevy family for more than 20 years, and made the switch last August to Hyundai. Brought my car in for service for the first time the other day, and met Ian Archer. He sat down and explained my warranty and how all the service visits work. I really appreciated the time he took to explain everything!! Will recommend Hyundai to my family and friends!

Edward Johnson was a excellent salesperson with friendly service and was able to answer any questions I had. Would buy a car here again.

Incredible experience! Ian is by far the best individual Ive come across in the car world. He went above and beyond to service my car and was able to pull my Veloster through a dire situation with almost no stress or worry. This is the only place where I will be taking my car from now on, despite living an hour away. Thank you!

My sister and I both got Hyundai’s on the same day, and I had a very good experience. Shumon and Tony were quick and efficient and answered all my questions — they made everything simple and easy to understand! I’m very grateful and happy!

I worked with Nick Vondra and was very pleased with the responsiveness, professionalism, and great service he provided. He went above & beyond & even set up an appointment with me on his day off. I highly recommend Parkway Hyundai.

Pretty fast, even though i was confused as to where to go to pick up my vehicle after all was said and done.

Nick is absolutely amazing and the salesman you should go to when buying a car here. He is knowledgeable about the cars hes selling. And he is straight forward with offering the lowest price possible, there is no need to negotiate with him and you dont have to deal with a sales manager. I got quotes from several dealerships through true car, while other dealerships were trying to match the lowest price, Nick came in at an even lower price, like it was no big deal. And hes doesnt try to add things onto the car to get you to pay more, in fact he toke dealer add ons off the car that I didnt want, when other salesmen said that its not possible.In the end the easiest car buying experience in my life. Nick is the first salesman that I would want to buy a car from again

Excellent customer service experience withEthan Archer...he listened to my issue and worked it out...I really appreciated his professionalism....Great Service Center Associate 👍👏

Would highly recommend! Roger was great! He helped me find the car that suited by budget and needs! I received several follow up calls to check satisfaction with my purchase.

Had the best buying experience with Nick Vondras. If anyone is the market for a new vehicle this is the guy to see. He put me at ease with all my concerns and he completely explains every detail.

Thank you very much Ed at hyundai park way for the 2020 hyundai elantra se. Its a great car feels big an roomie also most importantly my children love it.

Had a great service experience. Ian took care of me and the car for my first 5,500 mile service.

I highly recommend this place......If you like being lied to.

Thank you for the fast and nice services.specially to the staff who help me...Thank you very very much.I will remember you kindness.Thank you

This service department has your best interests in mind when you come. I had a variety of things that needed looking at and they didnt try to upsell, but presented me with a variety of options. Its rare to find a service department at a dealer you can trust - 10/10 recommend. Ask for Ian.

Perfect! Sales Manager Danny Geris took great care of us. He was truly a man of his word, and thanks to him we were able to purchase the exact Hyundai we wanted!

If you go here, ask for Sales Rep Nick Vonda. He will get you into the vehicle you want and with the price tag youll love. HIs attention to detail and attentiveness to all my requirements was above all others. The vehicle I wanted wasnt on the lot, or in their inventory, but he was able to find it, acquire it, and have it transferred over so that I can drive it home. I have recommended him to everyone I know.

Ian at Parkway Hyundai is possibly the best service consultant/technician in all of Los Angeles, certainly the best among all the Hyundai dealers. Those incompetent techs over at Keyes Hyundai couldnt fix the Apple CarPlay in my head unit (or) the ECM/computer putting the car into limp mode for no reason. And dont get me started on that arrogant jerk GM Brian Sobel. He has 0 customer service skills because he DOES NOT CARE. If you want somebody who truly cares, go see Ian at Parkway Hyundai.

Ian, absolutely awesome customer service, heard him on phone to other customers as well.....class A+

Great customer service. Purchase was easy and no hidden surprises.

I had a great experience. They are always nice and helpful. Ask for Mr. Shoeman, he is the guy. Definitely going back.

The folks at parkway rock...i have now been doing business with parkway for over 10 years now and just purchased my 5th hyundai from this crew...allways a pleasure to do business with. Very informative and helpful right from the gate. Like nike says JUST DO IT they make it worth it.

Best experience ever. Nick, Vic and Shuman got me a great deal on the exact vehicle I wanted. Very happy with the whole experience.

I could not have had a worse customer service experience from Parkway Hyundai. When I brought my Genesis in for service on June 19 Giovanni did a great job of checking me in and accurately describing my problem. He even phoned the next day to tell me it was my Transmission, and that he needed to document this for Hyundai America as it would need to be replaced. This is the SECOND transmission they have had to replace in the past two years. Unfortunately, Giovanni was then out ill, and that is where the wheels really started falling off. I did not hear back from them for two weeks, the totally dropped the ball. Only after I phoned more than once did someone manage to call me back. When they finally contacted me I was told the repair had been approved the part was ordered, and the car would be ready the following week. At that point I didn’t hear back for another week, so I called again. Took them two days to return my call, and I was told the part was in and would be installed. So either the previous person lied to me or was simply making things up to buy time. This is not acceptable customer service.Another week went by, no updates, no car repaired. When I finally spoke with someone I got a similar response, but with the excuse that they were shorthanded. Not My Problem. By now it had been almost one month. When the repair was finally completed I was notified that I could pick it up. The icing on the cake for this whole experience was that when they returned my car it was filthy from siting outside for the past month. They did not even bother to give it a wash. In the past whenever I had service at Parkway, even an oil change, the car was washed before being returned. When I voiced my displeasure with the entire experience, I was dismissed by an annoyed employee and sent on my way. Not even an apology. What a disappointing decline in service at Parkway, I will think twice before returning for any service in the future.

So today me and my wife decided to trade in our 2018 chevy trax we were contacted By Raymond about a new Hyundai. So we drove from Santa Maria to Valencia and met him. We were introduced to Danny Geris who we also spoke prior to going to the dealership and he told us he would help us with our trade-in with no problem and he followed through with it. They inspected the car while Raymond show us a few different variations of the Hyundai Sonata Limited 2021. We were able to find one me and my wife both agreed on. The car came with a reasonable price and plenty of warranties. The drive home was so smooth my wife was able to take a nap while I drove home from Valencia all the way back to Santa Maria. Thank you again Raymond and Danny you guys made our day! Thank you for going above and beyond for getting us the car we wanted at a reasonable price!

On 9/26/20 took my mom car in for service Instead! I got my mom a new 2020 Santa Fe thanks to Nicholas for walking up to me and showed me around the lot and talk me into a new feature about how excellent this SUV can do. Of course my mom was super happy to see her new car. Thanks again Nicholas and all the staff.

Excellent customer service, super nice employees, knowledgeable fast and quality work.

Roger and Ed over at Parkway Hyundai in Valencia CA. got us a beautiful deal on a 2021 Hyundai Elantra. They worked with us on a lease and we couldnt be happier. This was our 2nd Hyundai bought here. We think that says a lot. Thanks again guys and Happy New Year!

I do not recommend this dealer, the manager was very arrogant and he was not going to negotiate, he wanted me to pay the price that they gave me and he took me out of the dealer

Nicholas was very very helpful and nice. this was my first time purchasing a car at 18 years old and he listened to my wants and needs and wasn’t pushy at all. he worked with me a ton and was very understanding. He got me in to a brand new 2021 hyundai veloster and i love it! Everyone there is nice but if you go in ask for nicholas!

Parkway Hyundai was a very pleasant experience while buying my new 2020 Hyundai Elantra. Henry and Danny were very accommodating and caring when negotiating terms for the car. I highly recommend this site and Henry and Danny when buying your new car. And its family owned which is a big plus!

The absolute rudest car dealership I have ever dealt with. I purchased a Hyundai Elantra a few years ago and fell in love with Hyundai at the time. Once I needed to upgrade to a larger vehicle due to a growing family, I decided to lease a Hyundai Santa Fe in Culver City, CA. I relocated to Santa Clarita and unfortunately due to COVID, the original dealership I leased the vehicle from closed down. I called Hyundai Finance USA to figure out what were the next steps as the original location had closed down and they informed me that I could drop off at any Hyundai dealership. For the past 2 weeks I have called Parkway Hyundai to make an appointment and was never connected with a manager and call back was never received. I decided to drop by today since my lease is up by the end of this month and with one day left, I figured someone would be able to help me. The leasing manager was the rudest manager I have ever come across and his name is Shumon Mazumder. He immediately told me he couldn’t help me, extremely dismissive and told me I needed an appointment. I told him I’ve been calling for the past 2 weeks to secure an appointment and was never able to speak to a manager and left messages with no call backs. He then told me not today next week. I reminded him my lease was up and it needed to be returned. He then told me to take it to the original dealership. I advised him that the original dealership had closed down and that it wasn’t an option. He then told me I can come back next Wednesday, Thursday or Friday. Due to my work schedule that wasn’t an option and once again, I told him that is past my lease date. He finally decided to send someone out to check the car. This took all of 3 minutes. My husband then came to pick me up at the same time Shumon came out the office to give me the vehicle return receipt that included just his signature. He did not fill anything else out on the receipt and Did not have me sign either. He practically threw the receipt at me just to get me out of there as fast as possible. He told me I would be charged for missing key and return fee. Since I had called my husband initially to inform him how rude this manager was treating me, he asked “is this the jackass who is being rude to you.” Shumon said, “Excuse me how was I rude? She didn’t have an appointment.” At that time, my husband informed him that I had tried numerous times to no avail and no response. The manager kept pressing back to my husband so at that time he got out of our vehicle. Once my husband got out of the vehicle, the manager ran up to the store door yelling to call 911 because “this guy is going to punch me.” My husband was no where near him by the way. My husband kept asking what his full name was and he refused to provide it to him. Shumon then told the other employees to start recording and call 911 now. My husband walked back into our car and at that time Shumon said to the other employees “get the license plate, take photos now!” This is the most unprofessional group of car dealers I have ever dealt with in my life. I would never recommend Parkway Hyundai to anyone.

#mustafasellscars amazing experience, Mustafa great salesman positive attitude, he went above and beyond to see I was able to get the car I wanted.

They were very friendly and will always work with you. Sean was especially helpful, straightforward and kind. It is refreshing to be able to have a dealership that will work with you.

Wow..what a great experience. If you need to buy a car make sure you see Anthony Velasquez who was incredible to work with. We came to buy a car for our daughter and it would not have happened without the help of general manager Danny Geris! Thank you both so much we are so happy! BEST CAR BUYING EXPERIENCE AT PARKWAY ....THANKS DANNY AND ANTHONY!

First off let me thank everyone that was responsible for helping me purchase my new car! HUGE shout out to Edward, Rodger and Danny!! You guys are amazing! I called Sunday morning with exactly what I wanted. I told them my absolute max price and not a dollar more.. Being that I was very nervous about going over budget, especially with the times right now. I had a few features on the car that wasnt a must but what I really wanted. I had been shopping around for almost 2 months now and this was the first time I had found exactly what I wanted down to the color and heated seats!! I made an appointment to come take it for a test drive. Unfortunately for me, Rodger, with busy with a another client when I arrived..... late.. Nevertheless, Edward came to my rescue. We spoke for a few min and he then went to get the keys for a test drive. I am not the most talkative person and Im also a little awkward at times but I felt completely comfortable with Edward and he took me on a great test drive so I could really feel how the car drives and handles instead of the traditional round the block test drive. When we returned, I can only assume, Edward could see my smile through my mask and went inside to set the process up. Now I understand what I am buying and everything that comes with it but sometimes I overlook the big picture and thankfully my Dad and boyfriend were there to help bring my back down to Earth. Edward gave us privacy while we all spoke. When we finally went into the office and started to really run numbers, I never once felt any pressure from anyone. Everything felt so calm and collective. Im not one to be pressured into something and they did NO such thing. Danny, the sales and leasing consultant came in and discussed what was possible for me and worker with me to delivere my ideal payment, only off by $4. Danny was very respectable to my budget and didnt try that its only x amount more, you can do that nonsense that I feel most try to trap you in. Danny was also really cool to talk to and made it all feel friendly and happy to help me. From start to finish everything was so perfect. You always hear about how horrible car salesman can be and blah blah but this defenitly was not the case. After all was said and done Rodger was finally able to visit was me and he gave me the feeling right away that he would have taken care of me the same way Edward did and it makes me believe that this is a direct representation of how a family owned dealership is ran. They treat each other as family and it corotates directly to the way they treat their clients. If youre looking for a genuine and honest dealership this is your place! They care about YOU and getting you something without putting you in over your head, just to make a sale. I was to return the next day to deliver some paperwork and Rodger couldnt let me leave without taking a picture, since we forgot the night before and made it feel exciting all over again. Beyond grateful for my experience at Parkway Hyundai. Seriously! Huge thanks to Edward, Rodger and Danny at Parkway Hyundai. I love my new car and Ill be letting all my friends shopping for a car to give Parkway Hyundai their business first. 2020 has been a tough year for everyone and without Parkway Hyundai I wouldnt have been able to purchase the car I have been searching for! Thank you all again so much!!! If I could give more than 5 stars, I would! Way to go guys!!!

I have always been very satisfied with my service at Parkway Hyundai. It is my understanding the new service manager is only willing to perform the bare minimum for car repairs!! I have been very pleased with the service people I have dealt with, Keith and Giovanni. In no way is my discontent directed at them!

Excellent & friendly service from Service Advisor (Remy) and everyone else at at the dealership while having my Santa Fe services this past Saturday morning (October 24th)

Giovani, the service rep, was great! He went out of his way to take care of other maintenance needs for my car, when the only thing I went in for was an oil change. Very helpful and thorough with explaining what my car needed. He has helped me out the last four times I’ve been there, and he is always doing a great job!

Excellent customer service, the reps helped me purchase my vehicle recently and i am super excited!

I went in to negotiate an end of model year car. I was truly disappointed to see the poor condition of the car after the sales claimed the car was washed waiting for my test. Dust covered the whole engine part, dry leaves were left under the engine hood and stains were all over the places inside the car. It was obvious a demo/loaner car. The most laughable part is they were seriously trying to offer a 15% marked up price over MSRP on the car to me on this poorly maintained leftover car. LOL, good luck at running this dealership.

Parkway Hyundai makes maintenance easy and fast

The review is for this dealership’s service department. I took my car in for regular maintenance (30k service) and everything was done in a timely and professional manner. Also, Gio, the same service advisor who used to work at Mission Hills Hyundai and has always been my go-to guy there now works at this dealership and, throughout years of dealing with him, I can honestly say I could not be happier! Thank you!

Excellent service and communicated with us about changes and when car was ready. Car was washed too.

Chris in service was always a pleasure to work with! He went above and beyond and was always very honest!

The waiting room is always hot every summer. We are told something will be done but year after year it is still the same. The air conditioner does not reach that room and they dont supply even a fan to help move the hot air.

I had an unfortunate situation whereby my car was totaled. I needed a car for work and went to see Hyundai in Valencia. Met up with Sean Murphy. I received excellent service and info. I would easily recommend this young man to anyone in the market for a Hyundai. Thank you Sean! We are very happy... ☺

I LOVE THESE GUYS. They are the best. Wonderful EXCELLENT customer service. Very knowledgeable on their cars. They really work with you in getting a car. I highly recommend them. I would give you names but everyone was so wonderful there are too many to name. I love that I got a Free First Aid Kit in my car. Never expected that and dealer has some really cool FREE extras if you purchase with them directly.

Bought a new Palisade at this dealer. Sean Murphey really knows the car inside out, very knowledgeable about the car features. Then Danny Geris got a us a great deal. He worked with us to mee our budget. Great place to do business with. The whole process was great, were presented with different options before buying, no pushy and straightforward.

Ramys been just the best to us since weve been getting our cars serviced at Parkway. Super good guy, as is everyone weve encountered in the Service Dept. Thanks, yall!

My wife and I went to the local Valencia Hyundai dealership to inquire about purchasing a new small SUV. We had our eyes on the Santa Fe. When we arrived, we were assigned a gentleman who has since left this dealership. We were given all the time we needed to test drive and talk about the several vehicles we ended up considering. It was not an easy decision, but as with most purchases of this magnitude, it came down to our budget. Matt came by to check with all of us involved to see if he could help. We explained our situation after arriving at a number at the top of our budget. Matt quickly took control of the situation and negotiated the deal with the top brass…. You know, the guys behind the scene that you never see…. He not only saved us a bunch, but squared away our trade in situation as well. I must say that the general unpleasantness of buying a car at a dealership was not at all present after Matt stepped in. Thank you Matt for getting us out of there with what we needed, and getting it to us a better price than we were expecting. Also, many thanks for all the professional follow up. I can assure you that the very next time we may think of buying another vehicle, you will be my only choice of salesman. For those reading this review, we would highly recommend Matt to you and will continue to refer family and friends only to Matt Randall. Thank you again for a great experience and a car that works very well for us.

Vick, Sean and John were an absolute blessing on helping us get a vehicle. They were able to get us a beautiful deal for me and my family. Highly recommend them for any new or used vehicle. 🙌

It was my first time leasing a vehicle and it was simple and easy. Everyone here was great and our sales guy helped us find the perfect car. Even the other salespeople I wasnt directly dealing with were polite. We were even offered water by one of them while we were waiting which I appreciated. I would recommend going here if you want a Hyundai. They were far more welcoming than the other dealerships I tried.

If your car needs maintenance or repair take it somewhere else. Avoid this place.

It was a pleasure doing business at Parkway Hyundai. Very nice employees and very smooth process. Working specifically with Danny Geris and Edward Johnson was a great experience. From the moment Edward started showing us the car, we were impressed by his knowledge on all of the features; safety and performance. It put our minds at ease when it came to making a decision. When it came to working out the final price, Danny was more than willing to work with us in coming to a final walk away price. Would highly recommend doing business here.

Unexpected surprise!! Went to the Hyundai Valencia dealership to look at a car for my daughter and ended up walking out with two cars in one day. I have been a Chevy customer for over 20 years. I owned a Chevy Traverse and was planning on trading it in at the end of this year for the next model up. My daughter has been saving up to get her very first car on her own. She did her research and look at many models, but decided on the Hyundai Sonata Limited. One of the salesmen, by the name of Nick Vondra, met with her back in March, but my daughter needed more time to save for a down payment. Nick never pushed, he reached out a couple of times to let her know their new incentives. He told her they had the color she wanted, so we all went down to look at the car. As Nick was showing us all the features, I myself became very impressed. I was so impressed, that I asked if they had a model that would compare to the Traverse. Nick showed us the Hyundai Palisade, and I was sold! I never thought I would leave Chevy, but with all the safety features and excellent warranties, who could pass it up. So after my daughter finished up with her sale, we started negotiating on the Palisade. Nick got his sales manager Danny Geris involved in the negotiations. Between Danny and Nick working so hard to get it at a good price point, we came to an agreement, and I also became a proud owner of the Hyundai Family. My review can go on a couple more pages, but I wanted to end it with,.......If anyone is looking for a new car that is the safest, reliable, with excellent warranties, and a luxurious feel, at a great price point, then you need to visit Parkway Hyundai in Valencia. One of the best customer service you will ever experience!! I would like to thank Nick Vondra, his sales manager Danny Geris, and Hany in financing for a great experience and for helping us become part of the Hyundai Family!!

Very positive experience of buying car. We were given our payment options as well as warranty coverages available to us. Most important everything was done in timely manner. Thanks to our salesman Julio. Again, our family loves our new Santa Fe. Definitely recommend this dealership. Thumbs up!

Keith and his service team did a great job. Kept me informed during the process. Cars running great. Thank you Keith!!

My service advisor Ramy as always was professional, on time and had a pleasant attitude. He answered any questions that I had and kept me informed of everything going on with my vehicle. Ramy is an asset toyour dealership he makes having service done on my vehicle a pleasant experience.

There are too many car dealers around, please avoid stopping here.If you really want a Hyundai go somewhere else and save time and a lot of frustration. They dont listen to you and they try to sell what they want at super high prices. They do not honor offers from Hyundai official web page and never have in stock the car you want. But of course they are going to push you to buy something similar for a huge price.Unprofessional, rude and dishonest team here. Glad I have other options.

I bought my Tucson on July 4th and my salesman told me to come back the following week for a coat of the upholstery and paint protection. I called back and he told me he had made an appointment for me the following day at 9 am. When I arrived, there was no record of my appointment; however, the service personnel let me drop off my car anyway and they performed the service in a timely manner.So overall, I was disappointed that my appointment was not on the record, but I appreciate that they did what they had to do regardless...and I love the car!

I have had my Hyundai Elantra serviced by Trevine Fernando for a few years. I appreciate his attention to detail. Also, he clearly explains to me what has been done and the results. When I have questions, he advises me. As a result, my Hyundai is properly serviced always.He is an asset to Hyundai and always an efficient and caring person to make sure I understand and that the work was done efficiently.

Ive had 2 hyundai leases, came for a 3rd. I wanted to pay a certain amount a month, they have all my info such as credit, etc etc, i asked them to NOT waste my time if they couldnt do it for that price. Kept stringing me along for 4 hours!! Came back and showed me numbers that were 3 times what I pay NOW!! I understand things change, rates get higher - but 4 HOURS to not even get CLOSE to what I have?!?! WASTE OF TIME (side note: got a car broker, got me another hyundai for $25 more then I pay now, 2020 car!)

Great service and friendly people!

Keith Hernandez was a wonderful service adviser! I was in and out quickly, and my car was even washed! Each time Ive been to Parkway Hyundai, I have received excellent service, with the car ready within the promised time.

Personnel very friendly great place to shop for vehicle.

Excellent service, dont have to wait long for what ever service is needed for vehicle for its all in order time.

First of all it’s time to educate about the Hyundai product! It IS the best car on the market. Best value, best warranty, best steel, best safety factors. Lowest cost of ownership of any vehicle.Secondly, if you don’t like your salesperson ask for a different one. It’s your choice. Know your brand, know your market; buying a car can be a very simple fun process. Buy a 5 Star car; the fancy expensive logo is not keeping your children safe. Your car with the Hyundai logo is...Parkway Hyundai can do that for you.

Best car shopping experience I have ever had. Friendly and helpful. Lots of follow ups after the deal to ensure I was happy. If you are looking to buy a Hyundai I highly recommend Parkway Hyundai. When you call be sure to ask for Matt Randall - He will take excellent care of you.

We went to see a car today, looked at the cars outside, nobody came to help us. Went inside, there were 3 employees, 2 seems not so busy, never bothered to greeting us nor “ Give us a moment be with you in a few minutes “. Nope, 100% RUDE, UNPROFESSIONAL. Headed outside the door to 2 different dealers, greeted with RESPECT.

Two lies and No truths!My husband and I were helping my sister buy a car. We decided we wanted the Hyundai Tucson because of the 10 year warranty and current dealer financing of 0% for 72 months. We submitted a true car quote, heard back from many dealers, and narrowed it down to Parkway Hyundai. I called twice to validate they had the trim I wanted and that the purchase price was final. I specifically asked the sales person to validate the sales price with his manager, since I was driving two hours to buy the car. I didn’t want the price to change for any reason once I got there. Once we arrived the sales person handed us a credit application. I told him I didn’t want to fill out anything until we drove the car we where going to purchase. He left the room and then his Manager walked in. The car we wanted was still at the port. They wanted us to sign the paperwork and they would deliver the car in a few days. I was not thrilled, since I called in advanced to validate they had the car I wanted. The manager apologized for the misunderstanding. He offered to have someone drive the car to my house, so that we wouldn’t have to drive back. I told him we would buy the car if: the car was what we discussed, he drove it to our house, the purchase price didn’t change, and we can get the dealer 0% financing. He quickly back paddled and said the purchase price is $2,750 higher if I want the dealer financing. I told him that I validated the price and asked if there was anything that would change it. The sales man told me it wouldn’t change. I asked him to honor the price since we had already been lied to, about the car availability, and I validated twice before driving over. My sister is now a proud owner of a Subaru. Don’t waste waste your time here.

Giovani and the team in the service center are top notch. They always provide excellent service and that is why I will continue to have my vehicle serviced here. Thanks Guys!

Again another courteous and professional service. No complaints of any kind.

Car buying experience at Parkway Hyundai is the BEST. I was a first time buyer and the staff truly made my first time buy an enjoyable one, very first time buyer friendly. MATT RANDALL is the GO TO SCV Car Guy to ask for. MATT RANDALL is very knowledgeable, honest, and works hard to get you out the dealership with the car you want with the price you were looking for. He breaks the standard in customer service. Car buying process was quick, easy and they have best prices. Hands down recommend Parkway Hyundai.

I got good customer service

Great service. Fabulous waiting room. They were so helpful!

Me and my wife met Jacob at Parkway Hyundai last month when we were shopping and comparing vehicles. Although Jacob was fairly new there at the time, he was already quite knowledgeable in the vehicles we were looking at(the Kona and Santa Fe). It was a pleasure dealing with him and I hope to have the pleasure again with our next vehicle purchase!

Great experience here at Hyundai Valencia, very helpful, thorough, sales person C-utter. Got the price I wanted, hassle free, with excellent customer service. Thank you Hyundai for making car buying so pleasant and easy!

Brought my car in because of issues with the engine (Not starting correctly, code reader said failing Oil control valve.) Was informed the engine had sludge and needed to be replaced (engine was still below 100k, and has had regular oil changes, which speaks to bad quality on Hyundais side, not the dealers fault).Was covered under warranty, had a bit of a headache finding records for oil changes since I do everything like that myself, but eventually motor replacement was approved.My issues with this dealership started when motor replacement was finished. First, they tried to sell me URANIUM spark plugs (this is what was told to me on the phone, he obviously meant iridium) for nearly *$24* a plug. I told them no, went to autozone, and bought 4 of them for $30 instead of the $90 they wanted. Then, I was informed that I would still owe for a fuel injection cleaning (which I admit they waived). My issue with that however is if they were replacing the engine to guarantee everything was working, why would you reuse injectors? What else did they bargain bin off my old car? Is that motor going to hold up?Picked the car up, drove it less than 5 miles, car started overheating, sputtering, and having performance problems. Leaked coolant all over the ground and bay, and its taken another week on top of that to get that problem resolved. Some things with this dealer have been alright, but my biggest issue was trying to sell me overpriced parts and then picking a broken car up which I had to tow back anyway. If youre going to replace a motor, maybe make sure it runs well before giving it back to the customer. I even specifically told them to take their time and no rush since I had another car, didnt even ask for a loaner. Just be careful about what they try to sell you and make sure that the repairs and service done are watched carefully.

Its always a pleasure working with Keith. Hes always so helpful and very friendly I asked him if he could try to get my seatbelts in the back seat out because it was stuck and he was able to help with it...

Keith in service is incredible. Nicest and most trustworthy dealership service manager Ive ever dealt with.

Waited for 20 minutes in order to get help in the purchase of an 2019 Hyundai, they don’t offer the $40.00 test drive that the rest of the Hyundai dealerships offer and they equipped the vehicle with options that the customer doesn’t need in the vehicle.

Thank you Parkway Hyundai & Salesperson Manny Casas! Thanks to Manny we were able to leave with our Genesis G-90. Manny approached us upon arrival and didnt rush us. He took his time to show us every vehicle of interest we had and was very knowledgeable, knew his product very well. The management and finance team were great! We couldnt be more happy with the service. We recommend everyone to visit Parkway Hyundai and ask for Manny.

Absolutely loved everything about my time spent at parkway Hyundai!! My mother has been a returning customer for years, and told me about this great car at her dealership that I had to see. I was recently hit with a minor disability that made it very difficult for me to drive with my current car. Not only did I fall in love with the Kona at first glance, but the entire process was SO EASY. I got everything I asked for for the price I wanted and I am IN LOVE WITH MY NEW CAR. I find every excuse to drive her (it) now all over the place. She is so comfortable and I feel SAFE, which was my #1 priority. I wasn’t even shopping for a new car but I couldn’t resist. Everything went so smoothly. Anthony was fantastic, a great listener, respected my concerns and didn’t dismiss any of my questions! Again, my mother has been a client of Vic and Shumans for years. I’m so glad she followed them because THIS is how you run a business.

Leased two 2015 Hyundai SONATA LIMITEDs at Parkway. Best ever experience with a new car dealer!!Got a great deal on the leases, and excellent prices for our trade-ins. Negotiations for both the leases and the trade-ins were incredibly easy, entirely done via email. Everybody we dealt with at Parkway was as nice as could be--and absolutely none of the usual games, surprises, or attempts to up-sell. And the frosting on the cake--we are loving the cars, and think that they are terrific value.++++++++++++++Bottom line, 5 star buying experience at Parkway, and 5 star cars!!