Roadway service is excellent! Never have to wait longer than 15 minutes in Valencia CA for roadside service. I like not having to go to DMV for tags and other services provided at AAA. Plus of course they have travel maps and travel agents for all your upcoming travel needs. Happy Travels. Will worth the annual fee.

AAA used to be the best, now they are no better than the rest. First the tow driver damaged my vehicle and the tow company is refusing to pay the damages. Then they were willing to force me to wait almost an hour in over 100 degree temps. Luckily I was able to make it home on my own just 3 times longer than normal. I would no longer recommend AAA. Still waiting for them to get back to me regarding the repairs after 5 calls.

Really appreciate their insurance because I was involved in an accident in my twenties. The father and daughter who caused the accident broadsided me. They were very threatening, and both very big football sized individuals lying. I weighed around 112 pounds then.They both seemed a bit off mentally.AAA had two agents go to court with me, they never left my side, convinced the judge it was not my fault, and even followed me home to make sure they did not harass or physically attack. I never asked for an escort, let alone two.Five star AAA!

This place may want to lawyer up. I am 39 years old, I have a legal restraining order against my dad, and yet they still allowed him to come in and terminate my roadside assistance membership, and added me to his, without ever contacting me at all to ask me if I was okay with it. Now Im trying to put it back how it was under my own account, and they will not allow me to, since they put me under someone elses plan and Im not the account holder. Ill see you in court! Ill be terminating ALL insurance plans with you and taking my money to a company who better deserves it. What you did to me was EXTREMELY illegal and Im taking maximum actions against you for it!

Great service we are very happy with our membership always have been. Especially with the discounts on hotels when traveling and the over all peace of mind we ever need help while on the road.

I went here for driving school with AAA and can I say it was a great experience. The teacher was phenomenal and I actually learned a lot! If you have any kids, and you’re not sure which way to go with teaching them to drive, go to Triple A. While you’re at it, get their car insurance! Just an overall awesome company and I’m glad my parents and their parents became members.

Best AAA office in SoCal. I rarely have to wait more than a few minutes and their knowledgeable DMV make the membership a bargain!

I registered my vehicle. Have used AAA since Ive been driving..many years 😉 Have towing, use discounts when I think to check. Everyone is always so pleasant.I love trip-tics, especially when you were pre-internet & they would gather pages, each page folded open with places to see in this part of trip.Now internet makes them so easy.☺️n☺️

Very friendly staff. Great experience. Super fast service.

Have been with AAA Club 15 years. We live Santa Clarita and now in Newhall. We go in, talk to them, ask questions and pay bill. In Confered. Thank you.

The DMV service is pretty great. Efficient and helpful employees with no bs.

Very helpful in planning a trip to the Midwest. Fast and friendly

My experience with this AAA office was horrible.BACKGROUND INFO:Last year I applied for a AAA membership to perform some DMV services (Out-Of-State Transfer of Title and new Title Application).We paid a lot of money to have our two vehicles registered in California.One vehicle was processed through the DMV and was registered, however we never received the California title in the mail even though the DMV has the correct address on file... So we had to order a duplicate title.The DMV attempted to process the other vehicle but they ran into a problem and sent it back to us via the mail through the AAA location. (The problem was that you can not process an Out-Of-State Transfer of Title for a rebuilt title car in the DMV). This is where the real issue started, we never received all of our paperwork back from AAA when they sent it by mail. So now all of our paperwork is lost in the mail due to the incorrect address on the piece of mail (Title, Car Inspection Form, Smog Check, and everything else).To prelude this next part... AAA copies everything that they send in the mail and they were able to give me the copies. I did my own investigation and saw that the issue was that they failed to put my apartment number on the letterhead...I went to AAA to tell them why we never received it and ask for a refund or something to help us get all of those documents back since I was not the one who lost it in the mail. At this time I experienced some of the worst customer service in my life.BAD CUSTOMER SERVICE:My first visit they recommended that I talk to the manager (NOT THE REGIONAL MANAGER, THE ASSISTANT MANAGER), he said to obtain a new rebuilt title from my home state so that they can complete the transfer of title at the DMV and then to come back in when I received the new title and he would figure something out his reasoning for having us come back is because the regional manager was not in office. I assumed that they would help us financially and try to make it right for us since they made a mistake so I got a duplicate title for $70 (title+priority shipping) and came back to the AAA office.At that point they told me that they cant do anything because my registration card says the correct address and that they mail everything using the address on the registration card. I tried to show them that they sent it to the wrong address and that Im paying for duplicate titles on both cars because of their problem and they did not care. They pushed my problems aside and said that they are not liable for it even though they MAILED THE LETTER!I have all of the paperwork that says they shipped it to the wrong address and lost my items but logical explanations do not work with them. They were very rude and not helpful in the slightest. I do not recommend this location and honestly I dont recommend the company as a whole since the managers were rude and not helpful in the slightest. I cancelled my membership and am very sad to say that AAA has changed from the company they used to be. I do not recommend them because when issues arise they will not support you and will try to save their own reputation...I can post the photos of the documents later but I feel it would compromise my personal information. If anyone needs proof I could probably provide it.

Quick service friendly staff.I recommend you get your handicap needs here for special parking, your tags for your car this place is awesome

Amazing experience every time. Great staff, so friendly and helpful.

Great customer service even over the phone!

Everyone was so very helpful. A delightful experience. Thank you.

Always better than going to the DMV. In and out in 5 minutes.

I love AAA but the particular establishment staff if not well versed in the dmv needs.

Friendly staff, fast and to the point best location for all your regestration needs

Knowledgable, very patient, spent the time I needed to complete my DMV tasks.

They are doing it right. Jeffrey was tremendously helpful. This AAA is doing a great job of socal distancing and speedy on getting the job done. I highly recommend this AAA facility.

I was in and out on less than 10 minutes. Renewed my registration, surrendered a set of license plates and got some answers about getting a passport for traveling. THAT is why Ive been doing business with them for over 50 years. All on a Saturday morning.

Called the Valencia, Ca office had to listen to the automated message system. Then was put on hold for 30 minutes, once a live person answered I asked if the notary was working in the office today. She asked me what office I said Valencia and she said she would transfer me to the Valencia. I said I called the Valencia office and she said she was in the national office. Then hung up on me. How unprofessional !!!!!!

Efficient and quick service. Took care of our car registration swiftly and the lady that helped us couldnt have been any nicer. Safety was a priority here.

In and out within minutes. Very helpful. Renewed my tags, membership and got camping book via one window.

Customer service was great I was there no more than 15 minutes got my paperwork done I was in and out quickly excellent service. They up follow all covid protocols and had a lot of hand sanitizers around to use.

Had to pay insurance and dmv renewal. Very easy and quick.

I love the safe measures they take to keep safe. I had a few things I needed help with they were so sweet and friendly. Great staff. Great customer relations. 10 star safety measures!! I would highly recommend!! Thanks guys!!

They were very professional kind and helpful. They answered all my questions how did even more they were very helpful very pleasant

Pretty convenientVery helpful excellent service.Well informed representatives.Be aware that you will need to be sure to map your first trip as the building is on the far corner so its easy to miss if unfamiliar

Had to wait 6hrs for a truck ridiculous they have changed their ways they work with call centers in Texas what the heck dose Texas know about California lol micky mouse show for sure

Always super helpful. 🙂

It is soooo convienient to get all you usual DMV transactions done there! The people are always so courteous and professional!

Fast and professional. For my registration it is way easier than DMV..

I am not a member, just checked out some travel information

They wont clear tree that falls on your car.

I went into the Santa Clarita office to get my vehicle registration tags, the transaction took less than 5 min, awesome!

I would like to thank Alexandria for assisting me with my claim. She was outstanding! Alexandria was professional from the beginning until closing of my claim. Thank you AAA for being #1 and for having Alexandria being my designated claim agent.

Quick and friendly service. Very safe social distancing... Made a complicated issue easy to resolve!!

Always full of nice people

Customer service is very nice and helpful.

The DMV at AAA is wonderfully efficient!

The best AAA office! very friendly always there for you.

Bought a new vehicle and had to swap the legacy plates of my old car to the new car. Easiest 5 minutes of my life. Sure beats going to the DMV.

AAA is the place to get issues resolved. Please join.

Getting a temporary handicap placard was a breeze for me. WooHoo. On my way out I witnessed a very long line coming in. Whew.

Service here is good and they were very helpful with my car registration.

Very helpful and easy transportation. Keep it up.

Could not wish for better service! Thanks Josh!

Great service. Nice folks.

Honestly, AAA auto insurance is decent. It is cheaper than other major insurance providers and the membership benefits are helpful. I am only giving three stars because for whatever reason they decided to revoke the option to pay the premium via credit card. This means that I lost the $10-$40 I would get in cash back, which is annoying.

So friendly as helpful. This location also had covid safely practices in place

Easy going place i was over charge but agent caught it and refunded me

Great and fast service and very covid safe.

I was there to register my car.

Sometimes you can do things them out without going to DMV GA registration Casino you can register but when you do out-of-state its difficult you have to go to the DMV but everything else can get Show tickets everything discount discount snaps anything you want to AAA fantastic to have never know when youre going to need it

Took care of DMV transaction. Did not have to wait for hours, even with health and safety precautions taken. Was in and out in no time!

Very helpful staff and good service

I love AAA they have awesome customer service and the things you can do there rather then the DMV is awesome. Roadside service is a must have in Southern California or anyplace actually. They get 5 stars all day long.

Very fast service! I was able to handle many DMV related issues here with no waiting! So many benefits to AAA membership.

Great service!

For auto and home insurance, it’s great. For roadside service it’s great.However....for travel, we had a bad experience with the Santa Clarita office. We had luggage stolen on a recent trip. We were never compensated and our claim has apparently fallen into their trash cans. All communication came to a stop. We will no longer book travel through AAA. I’m still on the fence on how many stars to give. 🤨

Went to get my vehicle tags renewed and was in and in less than 5 minutes. All safety precautions were taken and the staff as always was amazing!!!

Very helpful and efficient in spite of necessary precautions due to covid-19. I have found the benefits of membership far outweigh the cost. My only criticism is that the cost for auto insurance is not competitive.

My truck was side swiped while it was parked by an AAA insured driver. That was in January. The AAA - Automobile Club of Southern California still has not settled the claim. I only have liability so I have had to replace the driver side mirror and put Plexiglas to the rear window. Every month I get a letter that says the claim is in process. Really? I would humbly advise steering clear of this auto insurer.

Was very pleasantly surprised how quickly I was taken care of!!!

Love AAA! The fact that you can register your car there is a godsend. Versus going to DMV. I love AAA. I have my insurance with them for my car as well as my membership in case my car breaks down on the road. The people in the Santa Clarita office are great very helpful very friendly.

Due to a surgery we needed to pickup a temporary handicap placard. Signed in, waited a few minutes, called my name, gave them the required documentation, paid the fee, received the temp tag and was on my way. Ladies working there ar all super sweet and so pleasant. Excellent customer service in my opinion. They have many services available, so ring them up or pop in and see if they can help you. Only downfall is that the parking isnt the best.

This place is the bomb. Skip the DMV and go here.Also very safe with social distancing.

Most AAA centers are great but Ive got to give great credit it to the employees here. They are all in good moods. The service has been fast everytime I come here too. You cant beat this place!

Helpful and friendly staff.

Easy to register your car, plan a getaway or get inexpensive full coverage Insurance. Super nice people.

Great service DMV office inside great discounts

Got in and out quickly and professionally. No complaints here.

Beats standing in line at the DMV anydayThanks AAA

I havent receive my AAA card yet? Did you forgotten?

FANTASTIC Company. If u own a used car u should have there membership great movie ticket prices avoid the DMV for most transactions

Great!

Fast

This two girls at from desk were very rudeto me they did not let come in please they need to back training.

Went here to finish my title transfer and get my tags (during the virus). Super fast service and everyone was very helpful and cautious.

Thank you for making my life easier AAA! Life is stressful these days so anything that eases that stress is extremely welcomed! I love you all!

The lady who waited on me could not have been nicer if she tried! They are always so efficient and thorough and supportive every time I go there using my AAA membership to take advantage of the DMV services they provide there. Theyre the best! 😁❤👍

Staff was friendly and helpful. In and out within 10 min for my DMV services.

Fast service and great staff always positive I recommendedgeovannisold.com

In and out. Sure beats going to the DMV.

Best place for DMV services on the planet. Friendly staff.

No answer from AAA Dmv services. Waste of time.

Quick service not many people.

I always have a Great experience at AAA -- Automobile Club, thanks AAA.

Send help right away 😂💯

If you are considering getting auto insurance here make sure you dont get Phil Boozer. He is charming & nice but incompetent. He even answered a personal call while assisting me, which is probably why he messed up so much. I asked questions to make sure I would get what I wanted, and he lied to my face. He made so many mistakes and just blamed me. Since theyre a team there they just kept defending him. Literally within hours of having the insurance I wanted out. Phil Boozer was supposed to handle a claim and never reported it and never followed up. If I hadnt kept calling and making sure things were getting done most likely I would have been sued. Again Phil lied about ever getting any calls. He tried to go around the system to try to get me a discount, which i never wanted or asked for, by canceling my triple A membership then reapplying for it. I just wanted to pay the whole $7.

I enjoy coming to AAA for anything I can do that means I dont have to go to the DMV. Much more efficient, fast and comfortable.

Just easy and efficient. I like their friendly service.

Best towing service -- professional, fast, good communication. Ive heard nightmares about other companies roadside service. Insurance is competitively priced and agents are thorough. Helpful all around.

Quick and easy. Beats going to the DMV.

Do to Covid we cant answer the phone

Very helpful. Even got me a temporary card as I lost mine somewhere. Also got me everything I needed for my 3 state trip.

Able to get things done that wouldve had to wait 3 months at local DMV for appt.