Great place for anyone who likes to cook. The sales staff are very knowledgeable and can recommend products that theyve tried and use themselves. Found great gifts for friends as well as cool things for myself.
Very helpful and patient staff, man took the time explain how several gadgets and gizmos worked. He was extremely knowledgeable. I am an annoying customer too! I always think outloud when Im choosing between items and he stood by and answered all my retoricle mumbling. A++!!! Wish I had gotten his name so he could be complimented properly.
This store has an excellent selection of kitchen goods. Its fun to visit and to see new items. The only downside is that most of them are outrageously overpriced!
OMG! I could have spent a fortune here! Lovely shop with top of the line tools, equipment, and necessities for the serios cook. Wonderfully helpful staff!
I have nothing but love for this company! Truly a great experience. I live very far from their store, so I only learned about them online, after looking for non toxic cookware, and I stumbled upon their line of Chamba clay pots and utensils. The customer service that I recieved from Mr. Charles Nelson, the store owner (a fact that he never personally even mentioned to me), after inquiry after inquiry from me about this line, from tips, to putting a set together, to working together through distressing issues not caused by the company itself, to information on how to use and care for my order, was phenomenal and is unfortunately rare these days and must be shared. And because of Mr. Nelsons patience and amazing service, I was able fo find the best prices on these pots, and now have the confidence to use them. I cannot express my gratitude enough for such amazing service. I am all smiles with this company. Thank you Touque Blanche and Mr. Nelson. Not only do they offer amazing, hard to find products, but the service is 10 stars out of 5! I would not hesitate to reach out to them again, or purchase from their store.
I have been a loyal customer for years. Their selection is amazing, and the staff is ready and eager to help. I keep coming back because of the amazing customer service and the vast selection of tools both for practical use and the oddball tool that would cost double online.If I could say anything to the staff Id say this Please keep up the exemplary job you all do.
I love this store. Great selection of kitchen ware, appliances and gadgets. Friendly and helpful staff.
Great selection, quality goods, friendly and helpful staff. Whats not to love.
An upscale kitchen supply store with a pretty big selection of specialized tools. Staff are friendly and helpful. The things here are high quality, meaning that the prices are high to match, but theyre no higher than you would reasonably expect anywhere for the same products
They need me employees working. I had to wait 20 minutes just to get in the store, and waited another 10 minutes for someone to acknowledge me. Then when I asked for my item to be gift wrapped, I was told to go grab a coffee....
Very nice store! Employees were very friendly & helpful!
This is a nice place to browse but, seriously, who pays over $350 for a Dutch oven? I dont know what type of person can afford to buy this stuff but I definitely know that I aint it.
Very friendly folks. Large selection of unique and truly useful kitchen items. Will definitely return.
Terrific selection, safe and friendly customer care.
Good selection of quality products at premium prices.
I wanted a Zyliss salad spinner with the pull cord. Ordered it first from Zyliss directly -- in July! It is now nearly October and the thing is still back ordered. Tried to order it from Amazon, but no luck there either. At least they let me know of the delay and gave me the opportunity to cancel my order. Then I discovered Toque Blanche (by web searching on Google) and found that the price they wanted was almost twice what I would have paid at the other sources. Stuck at home, really wanted this product, so gave up paid the money to Toque Blanche to send me the Zyliss salad spinner I wanted so much! Well, it was worth the money. They kept in touch about my order from the order placement all the way through delivery, which was a total of 3 days. No back order, no argument. Good service, packaging was great (and biodegradable, I might add), the spinner is in pristine condition, and I could not be happier. Great place to buy your cooking tools on line. You may pay more but you will get a new item in good condition that has not been shopped and it will be delivered within a reasonable (or better) amount of time. Recommend this seller.
When youre looking for the kitchen and dining room gear that rises above the cheap stuff from the chain stores. Carefully curated, affordable, and great loyalty program!
Great place to pick up all things cookery related. Friendly staff, locally owned, have all the right stuff, and they stock a few harder to find ingredients. Recommend!
Always fun to visit this store. High quality products and many gadgets for the kitchen lovers. The employees are super knowledgeable and pleasant. Need to have full pockets, it is expensive.
Very nice store with very nice people working there. They have so much stuff - from gadgets to dishes to environmentally friendly everything... It was really fun to look around, and the salespeople were extremely knowledgeable about the products!
I’m disabled and have use primarily of one hand went in there to look for adaptive utensils.Didn’t find anyBut the associates gave me some awesome ideasYou would think in a town such as this with so many disabled they would have stuffOh well
This is ine if my favorite shops to come see when visiting Santa Cruz. It has EVERY kitchen convenience you can imagine and some you cant. The prices arent that bad considering the quality of most of the items. If you like cooking this is a must see.
A lot of very good stuff for all you want to cook and eat.From barbecue to spoon, you gonna found everything you need.Its a bit expressive but the quality is awesome.Friendly team and beautiful store.
Really nice cooking store. When Ive been there shopping for knives, they have been very helpful. They have some great brands and a lot of fun products. Once a month they have a knife sharpening service come as well that does a great job. I would love to see a little bit more selection for espresso machines and the like!
I love Chefworks! I make sure to stop by this store every time I am in Santa Cruz. They were recently purchased by a new owner and have made some FANTASTIC changes. I did not think my favorite Kitchen store could get better but it did. I do not agree with these old comments the staff was very knowledgeable and happy to help.
Love this place! Can find whatever you might need in the kitchen, staff is extremely friendly. A little pricey, but what do you expect for quality in the heart of downtown.
This place has almost anything you could want for your kitchen. Fine quality too.Knowledgeable staff ready to help out.No free parking.Marie likes this place too.
Cute store. If you want better quality stuff than what bed bath and beyond carries, and if you want better customer service too, theyre the place to go! And apparently they even do gift wrapping.
Ok slection, cramped inside, great customer support, verry nice gift wraping service and rewards system with minimum $5.00 purchase
A thrill for all cooks with wide range of products. Very expensive with limited specials or discounts. Helpful and knowledgeable male staff member who does not always seem supported by management for his assistance to customers. May be understaffed.
Upscale kitchen store. They have a little bit of everything and its all really pretty! Its a bit expensive but it looks well made
Lots of wonderful things n the staff are very friendly n helpful
Theyve got a little bit of everything and generally its high quality. The staff know what theyre talking about and have always been happy to answer even my more arcane questions about cookware.
Very friendly owner, great selection. I cant wait to go back!
Lots of uncommon finds. Knowledgeable, friendly staff. We always stop here when in HMB ...
Very nice selection of cooking utensils with an ultra friendly staff
Excellent artisan (fairly high-end) collection of cooking supplies and serve ware.
Helpful, friendly staff and a good collection of kitchen things. A great place for gifts or for finding just the right thing for your cooking, baking, or serving needs.
Awesome selection, definitely a place to go if you want upscale.
Great selection. It feels a little less corporate than Sur La Table.
Friendly fast efficient staff.
Knife (opinel no8) had a very slight burr on the edge and they replaced it at no extra cost. They even let me test it on a potato.
Im a younger man of 20 something and the older ladies running the place were obviously uncomfortable with my being there. Very pushy in order to get me out of the place and the know it all attitude was rather demeaning. Unless youre over 50, prepare to be judged.
Buyer beware! Store refuses returns of unused items.
Cooking tools for the master chef. Youll find it here
Really good
Expensive but has most of my favorite products
Experience
Everything you could need for your kitchen or bar.
Great selections for the chef
They are going out of business after 11 years. I received a flyer announcing it last week. Ill miss the store.
Excellent assortment of food tools