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Synergy Tech
1808 2nd St, Santa Fe, NM 87505, United States
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Synergy Tech
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So
Review №1

Synergy Tech is a great place to get your phone fixed. Did excellent work fixing my phone and did it so quickly! The team was very friendly which made the experience much better. Definitely recommend Synergy Tech for any phone repair! Beats the alternatives in this town, thank you again I will spread the word.

Lu
Review №2

I have had the most positive repair experiences at Synergy Tech. Unlike other tech repair businesses, even the apple store, the service at Synergy Tech includes: no pretension, plenty of patience and very clear communication and pricing expectation. I always feel like Im getting honest, accurate diagnosis and know what Im paying for. I have very bad luck with tech/my phone, which could be hugely frustrating, but the experience of going to Synergy Tech is so positive it makes getting a broken screen fixed not so bad. And they are so efficient too, with services and calls!Not to mention its a family owned, mother and daughter business... Women in tech is a fantastic thing. I send all my friends here. Great business, kind, smart, people. Cant recommend enough

Do
Review №3

I brought my cellphone in to replace the battery. The young women tending the front of the business were polite and courteous. They called me on a phone I had given them the number to call when they were done replacing the battery and after a few hours they called me, letting me know my phone was ready to be picked up. Great service and affordable cost to do the job.

El
Review №4

Excellent work. Very fast . Im very happy with their service.

Ri
Review №5

They fixed the sticky keyboard on my MacBook, but in the process messed up my microphone. I brought it back twice, but they insisted that the microphone was fine. Eventually, I had to have Apple repair the unit.

Ly
Review №6

For years I have just bought new phones when I break them but they are so expensive now I decided to try and get them repaired... Synergy did a great job they look amazing! Super fast and they have good customer service.. thank you:)

Ca
Review №7

Came in with my phone that was severely broken to the point I could no longer use it at all, the staff got my info and all information needed while I went next door to the brewery. Came back 45 minutes later to a phone that looked brand new, I am very pleased to say the least it was overall a very painless experience and I really appreciate that. Recommended for all tech related problems and questions.

Ka
Review №8

Spilt a glass of wine on my MacBook - it still turned on but the keyboard didn’t work at all. I was referred to Synergy Tech by a few people, they were efficient and knowledgeable. A couple days later I was up and running again. I will continue to use your services and recommend to others as well thank you for your work.

Da
Review №9

I was asking about microwave sales and the woman I talked to could not have been more helpful. She gave me 4 names and numbers of likely candidates.

So
Review №10

Best tech repair shop I’ve ever found!

E
Review №11

Phone was working when I took it in. Took 6 hours to fix cracked screen. Was called by tech that phone is not working now.

Am
Review №12

Always the best place for my computer needs !!! Awesome service too

Ra
Review №13

Hey Synergy! Cant thank your team enough for helping me this past week. For the generation not being raised in technology it can be overwhelming even for simple problems, but you guys always take care of me and always treat me with respect and take the time to explain everything to me. Your team fixed my MacBook in record time with a fair cost and my iPhone in less then an hour! Feel like I have brand new devices. I have recommended your company over and over and will continue to do so! Its rare to find a business locally with high expertise and customer service. Bueno!

St
Review №14

Easy five star review. These guys are very reasonably priced, friendly, and most importantly - good at what they do. My phone was a complete nightmare horror show disaster after I smashed it on cement steps, but it came out looking like new in less than an hour. These guys are good. If I ever torpedo my phone again, you better believe I will be back.

Ch
Review №15

Five Star front line with Ms. Desiree, Service person, Diagnostic specialist, what is wrong and the cost. People skills plus. Ms. Chris info specialist will let you know who to talk to. Technician, Ms Brandi, finish product, a new phone. well done Ladies.Santa Fe NM needs to be aware that this location is high quality and pricing that will make you smile for more of the same service.

Sh
Review №16

Good prices, fast and friendly

Li
Review №17

Extremely good experience, they were super kind and quick. would recommend!!! 10/10

Be
Review №18

After thinking I had to pay $1000 for a new phone and multiple phone calls with my phone software company I miraculously stumbled upon Synergy Tech. They diagnosed and fixed my phone within hours and it cost me a tenth of what I thought it would. Thank you so much Synergy Tech!P.S shout out to the front desk for being more knowledgeable than the four reps talked to at my phones software company!GO HERE!

An
Review №19

I was in Sante Fe on vacation when my phone stopped working. Sprint sent me to Synergy. The staff knew what the problem was within a minute. She took the time, despite the fact that they were closing in fifteen minutes, to see if she could get it resolved. She did it 😃 She also explained things to me that I didn’t understand and very patiently answered all my questions! I haven’t had service like that in a very long time. I wish I could remember her name 😔 Thank you so much!!!!!

Kr
Review №20

Great customer service

Ly
Review №21

They helped me save some precious information from an old broken phone..... I am so grateful for the expertise this company has... thank you soooo much you have no idea how much this information means to me! Quick turn around and friendly staff.

Su
Review №22

Quick and correct iphone repair.

Ra
Review №23

I have debated writing this review as I’m not sure anyone even takes the time to read reviews anymore but the situation has bothered me so much that I hope it helps others in their decision.Short story: Do not give them your business.Long story: 05/08/2020- dropped off laptop and charger. The women said they would call the next day for diagnosis. I was looking at 5-7 days for diagnosis and repair. Called 05/09/2020- no answer. No call back. 05/10/2020- no answer. No call back. 05/11/2020- I received a voicemail from ST that they have ordered the parts and they’d be in on 05/13/2020. They were confident that all it needed was a new charging port and new charger. $120 and fast turn around. Called 05/13/2020 The same women told me she never told me the parts would be in on Thursday (though I have a VM from her stating those exact worlds) and the parts wouldn’t be in until 05/15/2020 and unfortunately it’s a Saturday so it wouldn’t be worked on until 05/17/2020. I did argue a little bit because I stated to her, from the beginning, the importance of getting my computer quickly. She denied leaving me a voicemail and sharply said, “regardless It won’t be done until Monday and I’ll call you in the morning.” Called 05/17/2020 no answer. No call back. Called 05/18/2020 and she “put me on hold” I heard the entire conversation as she did NOT put me on hold. She clearly communicated with the tech and said, “You fried her computer.” When she got back on the line to speak with me she said that they are hoping the computer is just really dead and they want to charge it overnight and will call back in the morning. I confronted her about what I had heard and she told me laughing, “You misunderstood. I was looking for my universal charger.” She explains to me that fixing the charging port wasn’t the issue and my motherboard is completely fried and it’s “very common” for this to happy. First, don’t compare me to other customers. Second, I know exactly what she and her tech said and she denied it. I was frustrated and very upset so I hung up. My husband called and the women explained the same thing to him. 05/19/2020 no call. (Have you caught on to their level of customer service yet.) My husband calls, twice, and she, same women from the beginning, confirmed that my motherboard was completely fried and it would cost the same as a new computer to fix it.The entire reason I went to this company is because I had already gone to geek squad at Best Buy and they diagnosed the same thing but recommend ST for 3 reasons; 1. Local business 2. Cheaper. 3. Faster turn around time. I am so beyond upset with ST. I don’t appreciate being compared to other “very common” customers as she clearly has no sympathy. Computers aren’t just computers to some, not me anyway. It holds memories and future promises of accomplishments. A simple diagnosis from a corporate and them has turned into a computer that doesn’t work. I am 100% confident they broke my computer! I high don’t recommend this local business and would much rather pay for a corporate business.

An
Review №24

I’m so grateful for the knowledge that this company has and how reliable they are. Thank you! Desiree is an amazing manager and handles everything with respect and grace.

Be
Review №25

Very friendly and competent service. Fast turnaround!

Da
Review №26

My iPhone had the misfortune of hitting my flagstone floor and the iPhone didnt win. I was fixed right up while I waited and had some coffee and good conversation with the girls that check in and out.

La
Review №27

From out of town. My battery was dying and I called. Very personable and cooperative. 30 minutes and I was out the door good as new.

Ma
Review №28

Very friendly costumer service, quality work and FAST!

An
Review №29

I went to Synergy Tech after having a bad experience at Capitol Computer. They treated me like the old lady I am . A nuisance. I’ve been to Synergy twice, with what turned out to be silly problems that were easy to fix. They treated me with respect, and refused to let me pay them either time.Ann Steadman

Wi
Review №30

Desarae has been fantastic, I love my Samsung phones but theyre a awful fix. Never once have I felt like Im being took or ripped off. Very professional and always nice and a pleasure to do business with. Couldnt imagine going anywhere else..

Za
Review №31

I brake my phone so much and every single time they are always there to help. I love the service here they are very knowledgeable and professional. I highly recommend coming here. There prices are amazing and plus there so nice they always work with you and want to help. Thank you guys so much. BEST IN SANTA FE!!!!

Ja
Review №32

Excellent and fast repair work! Definitely will be returning! #satisfied Customer

Kr
Review №33

This week started off rough - drove away with my phone on top of my car.... found it completely smashed from being run over probably a million times... long story short found Synergy Tech through several recommendations. Stopped in they were able to fix my screen... besides being frustrated about the original problem of breaking my phone I was very grateful to find a local shop to assist my needs. They were warm and understanding of my situation and got me on my way! I definitely recommend calling in or dropping by for any questions or repair needs.

Jo
Review №34

Forth time repairing a (different) screen. Always friendly and quick.

Ly
Review №35

Rapid, professional service. Honest and helpful employees.

Rh
Review №36

Couldnt say enough about my recent visit. Super stoked at how quickly my issue was resolved; but so much more than the stellar level of professionalism and friendliness of the desk help. Rare to find folks that know what theyre doing AND go do it for you in the most expedient and gracious way. Super grateful, thanks again.

Me
Review №37

These people work wonders. I always go in for cracked screens and technical issues and there’s never an unpleasant visit. The women in the front Are very nice always cheerful and knowledgeable about what they’re doing. The repair technicians work miracles. Thank you! I’d rate 10 stars definitely the best place for repairs with the best prices!

Ch
Review №38

GO THERE! I am fairly illiterate with electronics and the employees just smile, explain what’s going on, and then fix it. They are infinitely patient and give an accurate assessment of the time and cost involved. I asked if I could get a membership there. 😎

Ve
Review №39

These guys did an awesome job at fixing my familys broken devices! I have two small children and as you could imagine they tend to drop their iPads more often than not, brought both of their busted up iPads to Synergy Tech and they fixed them in a timely manner and they look brand new. Definitely better than spending hundreds of dollars on new ones for my kids who will just continue to drop them.

An
Review №40

We were in Santa Fe for a vacation, and the day before we left his iPhone 6 screen cracked. We searched on Google Maps for a repair place and found Synergy Tech. Noticing their high rating with many reviews, we went straight there. They were awesome! Not only did they repair the phone well, they were super nice and friendly. We were very pleased with the service we received.

Do
Review №41

Excellent work everytime

Lo
Review №42

Great service, had the screen on my old note 4 lifting up probably from dropping it constantly. I was told that it might not completely hold right if repaired but suggested to get a case to hold it together. I agreed and although I had a case at home somewhere I just bought their outterbox since I really appreciated their honestly and expertise.. my phone is still working great months later. thanks again and keep up the great work !!

E.
Review №43

I have waited to post a review until I purchased a new phone to close the chapter on my experience with this business. In fairness to the business, I dont they acted maliciously or fraudulently and I think they probably lost money on my repair. In 1/20 I called to get the battery replaced in my HTC 10 and I was quoted a price of $100. It took several weeks for the battery to come in because of scarcity which should have been a sign. In the end, we went through three batteries with two being duds and ST not completely testing them before returning the phone to me each time with the bad batteries.The ST employee told me throughout the entire 2 month repair process that the security settings on my phone prevented them from properly testing the phone. After the third battery was installed, it was evident by the time I arrived home that the screen had no connectivity. I brought it back and there was really no explanation for why it was given back to me in that state. On the follow up attempt, only part of the screen was restored making it basically non-functioning. When I pointed out that I brought in a phone that only had a bad battery and was returned a phone that mostly unusable, the ST employee told me that was basically the same. Uh no, I could plug in the phone and still dial out before I brought the phone in. I could not after the phone was returned. The two-month process required many visits and phone calls on my part. Ultimately, they refunded my deposit and said they wouldnt work on the phone any longer. My time has value and I probably should have just stopped after the second bad battery but I didnt even have the HTC for two years. I have since purchased a Samsung Galaxy and will not buy another HTC or bring any electronics to ST for repair. I just dont think their tech was experienced with HTCs they probably should have just not taken the job.

Re
Review №44

Always have had great services and fair prices at Synergy. Thank you so much!

Ma
Review №45

Communication was great, they told me ahead of time exactly what my phone needed for repair and the time it would be done. On arrival, Desarae was respectful and efficient. She tested my phone and took it for the magicians to fix it up. They sure know what they are doing.

jo
Review №46

I have to say as a local santa fean i have dealt with many businesses who promised professionalism and quality work but i have been disappointed until i came to Synergy Tech who has gone above and beyond to fulfill all of these qualities. I have had a good experience with this local company and highly recommend their services.

Ju
Review №47

Quick efficient service with amazingly friendly and patient customer service. As someone who breaks their phone far to often I can say that this is my preferred place to go for tech repair and they always make it so easy.

K.
Review №48

The technicians at Synergy Tech are kind, efficient and versatile. Best of all, they do not make you feel dumb as they solve your tech issues.This place is another bright spot in Santa Fe. Elise Packard PhD

Gr
Review №49

Took in my shattered iphone 6s. 40 minutes later new screen. Best price I could find also. Very nice and informed customer service at counter. Recommend.

Ta
Review №50

Look no further than synergy tech! Very nice and helpful service. Theyre repair capabilities are second to none. Theyve fixed my phone after swimming with it, dropping it off of a roof and the old anger throw. Ive even seen an iPhone run over by a truck fixed by them. One instance I was out of state and sent them my phone and they had it back to me promptly. Great people, great service! Cant beat synergy tech!!

As
Review №51

Synergy tech is the one stop shop. I have an iPhone 7 that I dropped while hiking called around synergy was knowledgeful and accommodating and had the best price in town. They fixed my phone under an hour, went and had lunch at the chocolate maven which was divine thanks for the restaurant suggestion and the good work. Recommend. Asking for Desiree she was very attentive and had great customer has great service.

De
Review №52

Great service. Quick diagnosis/quotes. Good advice on options for repairs. They also will let you know if certain devices are worth repairing at all.

An
Review №53

They are able to replace my phone part very reasonably. Made me happy.

mi
Review №54

Been here multiple times never been disappointed in any aspect, quality work and prices are always a top! Along with having some amazing employees *Des* was hands down the friendliest. 10/11 would always recommend

Ri
Review №55

Fixed my iPhone XR screen less than an hour with great service they explained everything to me ahead of time and performed the job good, every thing works great and looks great - thank you for the good work Synergy Tech.... will be back with more broken devices. Thank you!

Ra
Review №56

Was quick to rapair the phone, did an awesome job and was very pleasant.

gr
Review №57

Hands down the best place in town to get your phone repaired. The price is right, very friendly service, knowledgeable people, same day/within the hour repairs. So glad someone recommended Synergy Tech to me!

na
Review №58

I highly recommended this place to everyone! Great service with reasonable prices.

El
Review №59

Easily one of the most expensive phone repair shops in Santa Fe, (Ive taken my phone to two other places that did just as good as a job for a lower price,) however this was my only option at the time. Customer service wasnt too kind either, one female worker got annoyed because I called twice about a time frame, I was told itd be ready at different times both times i called.The phone did come out looking like new, so that is a plus.

De
Review №60

Had an IPhone 6S screen disease problem. Took them less than an hour to replace the whole screen and digitizer. Cost less than a third of sending it to Apple. Gotta love it!

Ma
Review №61

Quick and cheap cellphone repairs. Theyve replaced my wifes cracked iPhone screen for half what the Apple store would charge and have also replaced a battery in my Samsung Galaxy. Would definitely recommend to anyone needing phone repairs.

Wo
Review №62

Omg please let me tell you about this place. I put my MacBook into my backpack and a bottle of shampoo opened and somehow got inside of it. I took it to several MacBook repair shops in town and no one wanted to work on it. Took a trip down to the Apple store in Albuquerque and they quoted my $1,400.00 because they said I needed a new logic board. Heard about this place from a friend and took it over to see if there was anything they could do. They said for an evaluation fee they would take a look. In four days they called me to tell me I would need a new keyboard and screen but the motherboard was ok. I authorized the parts to be replaced and in one week I was able to pick up my computer for less than half of what Apple told me it would cost to fix. I waited one year before reviewing this company because I wanted to see if the repairs were stable and lasted. The work the performed is good and I recommend them.

ch
Review №63

Synergy brought my computer back to life. Friendly and efficient. Best in Santa Fe!

Jb
Review №64

Dropped my iPhone in the lake this past weekend - completely thought it was gone. Desperate for my photos I sought out repair. Friends and family recommended this company.... thinking I was dead in the water(quite literally) I tried anyways. They did a treatment on my phone ... not only did I get all of my information back but I had a fully functioning phone! Can’t thank you guys enough. Very grateful ! Highly recommend! Thank you!

Gr
Review №65

AT&T wanted $225 to replace phone, but Synergy Tech fixed my cracked lcd screen and glass for half the cost in a half hour. I Highly recommend if you want to save money and time. Thank you guys again I cannot express how frustrating it is to be given the run around all day at AT&T just to find out there are OTHER options out there that are sooooo much BETTER!!! Grateful for the time and energy your staff and technicians gave me.

At
Review №66

Misleading name, they dont do repairs they just replace broken parts. They have no actual technical knowledge but only order you new parts and do the minimal necessary work then charging you for doing nearly nothing. Youre better off doing it yourself.

Cr
Review №67

Great service and repair done well. Had both iPhone screens replaced. Did it in less than an hour. Friendly people too! Definite recommend for phone/tablet repair.

FY
Review №68

The only competent place in Santa fe to repair a iPad - I had previously had my iPad repaired at a kiosk in the mall and it never worked right after they fixed it but after taking it here they immediately knew that the previous repair had issues and they knew what to do to fix it. My iPad is working the way it should now and the timeframe and price was fair.

Ti
Review №69

I took my iPad into Synergy Tech to get the screen replaced, I was pleased to say the least. The screen looked brand-new, the staff was friendly and very experienced. Definitely recommending to everyone! You will not be disappointed.

Km
Review №70

They fixed my LG G2 - dropped it off in the morning and it was done at noon. Phone looks new, I was happy because I also got a new frame with the screen repair. I highly recommend.

k
Review №71

This an excellent company. Small town/Bigtown appropriate with regard to fairness of excellent efficient extreme cost and efeectiveness. Timely rapairs. Their ALL females and status as business owners and employees.I love it! Highly recommended New Mexicans keeping it local!

El
Review №72

Fantastic work, delivered in the exact timely manner described! Whats not to like!

La
Review №73

DISPICABLE.2/4/19 I came into this establishment solely because of the high star rating. I was happy to give my business. I ABSOLUTELY REGRET IT.2/6/19 @ 226PM: I swiped my card for $108.43 for a special order screen for a Galaxy S9 with a remaining balance due of $238 for a total of $338 for parts, labor and tax. Again, happy to do so, no problem. I was in and out within 4-5mins. With a smile she took my money and said, “The screen will be here Wednesday, we’ll call you when it’s in and within the hour you drop your phone off, it should be ready.” Awesome.2/6/19 I call to see if my screen is in. The same person who took my order, took my call and tells me information that was NEVER given to me. When I asked why this info was not given to me Monday, her answer to me was that I was confused and misunderstood. She claims she told me I was never guaranteed a day, she has been doing this for 7 years so she couldn’t be wrong, they have a time cutoff for orders to come in by a certain day, no overnight deliveries, and that their deliveries come late afternoon so my phone wouldn’t be done the same day anyway. She says sorry, I’m annoyed but I take it. Around 230PM I call to ask how to get a refund. This is where she turns ugly. I ask for my money back due to being given the wrong info and she says nothing can be done. She claims she is a manager and owner and there is no one else I can speak with. We go back and forth, I keep repeating all I want is MY money back while she disrespectfully proceeds to refer to me as “girl”. To add insult to injury, she offers a free tempered glass (A $20 value) for free. I decline because this is not worth it. I say I don’t want to do business with them, and all I want is MY money. She ends the conversation with “Well as two grown woman we can both accept that, have a great day” and hangs up on me.I am aware, that businesses (especially local) have procedures and policies to follow but I asked for MY money back because: 1. The mistake was an employee’s fault. She withheld important information and the information that I was given was inaccurate 2. Synergy Tech took MY money for a service to be completed, a service that was NEVER supplied to me. All they did was tell me to swipe my card to put in an order.If you decide to give this “business” your hard-earned money I HOPE everything goes as planned with no errors from either end. Otherwise, be prepared to be called a liar and incompetent just as I was. If this genuine real review is not good enough to change your mind, please look at the bad experience reviews and look at this “owners” customer care responses. They are passive aggressive, cold, and unapologetic.A good read on how this business represents themselves God forbid they make a mistake or forget to tell you something, because they do no wrong and don’t know what taking responsibility is. They scammed me out of MY hard-earned money. Enjoy it, you must need it more than me to steal from a broke college student who lives paycheck to paycheck.

No
Review №74

Don’t waste your money!Awful quality of work, Rude and dishonest customer service!(Read other bad reviews! Synergy tech responds by calling them liars, never admitting any fault, and berating them. I expect the same.)I had my cracked Iphone screen repaired here. Initially I noticed that the glass was of a lower quality than the original, and the screen was raised above the plane of the edges. I shrugged this off because it’s a temporary fix (almost time for a new phone), but within a day or two my screen was freezing and didnt work on the edges. Then the top corner of the screen cracked, while sitting on a table! Looking at the hairline crack it appeared that the case had put pressure on the edge of the screen (Which was out of alignment) and it had buckled. I immediately called synergy tech, as I was out of town, and they told me to bring it in and they would fix it.When I brought my phone in the lady took one look, and told me it would cost $80 to fix. She then accused me of trying to scam them and said the screen had an “impact” which voided the warranty. I tried to explain how the screen was raised and the case put pressure on it, but she shouted over me and again accused me of lying. I left as she continued to shout and call me a liar.

ka
Review №75

Synergy Tech helped me fix my Samsung phone - that was run over ! After the repair the phone looked like new! Great service and staff. Very happy and pleased!

Ma
Review №76

I worked with the team at synergy tech to diagnose problems with my HP laptop. They also gave me good advice on replacing it - AND backed up my ailing laptop - all for no charge. They also are great with phones and tablets including replacing glass screen.

St
Review №77

Everyone in Santa Fe needs to know about Synergy Tech. We have now used them four times to evaluate and repair phones. They are trustworthy, competent and economical. What more could you ask?!!

vi
Review №78

My phone was run over several times am the delt was black and glass was falling out and the back was shattered to pieces. It was very important to me to get it fixed because there are priceless pictures that were not backed up and mean the world to me. Synergy tech fixed my phone and I am forever grateful.

Ga
Review №79

While traveling crossccountry my cell phone needed a new recharge circuit which I had ordered in advance. While in the middle of a DIY repair and encountered a set of screws which wouldnt release. Dropped by and they fixed the problem immediately and charged me a very low price and sent me on my way. They were wonderful!

Ro
Review №80

Ive had my Samsung note 5 for a little over two years now and the battery starting acting inconsistent turning off at random times even though it had plenty of charge. Took it over to Synergy Tech they verified the battery needed replaced, had it replaced same day. Very pleased with the service they provide! Phone is back to 100% and i couldnt be more thankful.

Le
Review №81

Best place in town for smart phone and tablet repair. I have sent many of my close friends for service. Brandy and her team are top notch.

Ma
Review №82

Synergy replaced cracked iphone screen for me - phone now looks like new and works perfectly, people there were very pleasant and had it ready in less than an hour, good price compared to other options. Excellent all around.

Er
Review №83

Got my computer fixed. Great management. Will and have recommended the service here.

Mu
Review №84

SynergyTech is amazing! Hands down the best spot in Santa Fe and even ABQ to get my phone and other tech things fixed up. Cant say how many times they have helped me already, highly recommend!

Cy
Review №85

This is a great place! The staff knew exactly what to do about my iPhone problems both times I went there. I highly recommend them.

Ar
Review №86

Nice young lady at the front helped me with my phone needs. Figured out my email and service issues very grateful highly recommended.

Ma
Review №87

I have had my screen replaced on my Motorola phone several times. I am glad I found these guys because they are pros at device repair. If you want a quality repair with a smile come to these guys.

An
Review №88

These people are great I work at Verizon and I send all my clients to them.

Cy
Review №89

Have a good stock and their prices are competitive. Repairs are quick and staff is friendly.

Mi
Review №90

Had my Nexus 4 fixed here. They did a wonderful job replacing both the back and front glass. They were also quite friendly while I was waiting for the work to be done. Good experience all around.

Dy
Review №91

I had the battery and LED screen on my phone repaired here. There were immediate battery issues as the phone would turn off and turn on again and the seal at the top of the case began to slowly protrude. I brought the phone in and they resealed the case. The phone was fine for two months although the seal slowly pealed and the LED screen again began to be pushed outward from the casing. Eventually, the phone began to turn on and off again and then died completely. When I returned to the shop and told them I didnt believe they had previously fixed the screen they immediately told me I needed to go somewhere else without even attempting to service my phone. The last part is what really concerns me and the reason for the one star rating.

Ke
Review №92

Amazing they could fix anything would totally recommend it

Sa
Review №93

Waste of time I called and gave model number so they could order a new screen and payed a deposit, few days later I brought it in and they said it maybe the wrong screen if so it will cost a lot more then quoted. Okay I really needed it fixed. 3 weeks later I had called several times to find out what was going on and heard i will call you back with on one ever calling back. The last time I got mad and asked to talk to a manager and was told they couldnt even fix my laptop. A month later still waiting for a call from the owner who was out of town to call me back. Totally unprofessional and big waste of time.

Sa
Review №94

Samsung j3 screen busted :( this is the only place in town that would work on my phone. I am happy :)

Ai
Review №95

I thought the service was fine, the ladies at the front are great. My screen was shattered on my ipad and they replaced it the same day. I did not have any issues.

Ja
Review №96

Replaced home button on iPhone 6 but forgot to tell that you will run in problems when you restore phone (error 53). Now phone is unusable after the repair. Not happy.I was alerted to the comment when I visited Synergy Tech recently (somehow Google didnt send me an alert). Yes, Im glad that the phone started working again, and overall the repair was fine.However, had I known that updating it through iTunes would brick it, I wouldnt have gone that route. That piece of information was not clear.

Ph
Review №97

Brought in Samsung Galaxy 4 with a broken display. They ordered part and it was fixed by the next day. Worked great for 3 weeks and the display suddenly went black one morning. I brought it back into Synergy and they replaced the display again free of charge. First rate sevice.

Em
Review №98

Ughhhhh this is my first bad review. Do not do your business here. My screen popped off BOTH times fixing here... one time it popped off and when I pushed it back in the screen cracked and they refused to even discount the next repair... I spent $300 ... dumb.

Gi
Review №99

Synergy tech repaired my Iphone 6 that had a broken display for me and did a fantastic job. They also repaired my sons iphone 5s that was water damaged. The staff was great. Fast, efficient and affordable service!! Thank you Synergy Tech!!

Ta
Review №100

Absolutely wonderful customer service. Have a droid razor that has trouble charging and although they did not have the charging part I needed they offered the Qi charger instead which was a less expensive and more convenient option.

Information
14 Photos
100 Comments
4.6 Rating
  • Address:1808 2nd St, Santa Fe, NM 87505, United States
  • Site:https://synergy-tech-services.com/
  • Phone:+1 505-473-3414
Categories
  • Electronics repair shop
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:Closed
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