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Ron Dorris Electric & Solar
3100 Dutton Ave Suite 126, Santa Rosa, CA 95407, United States
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Ron Dorris Electric & Solar
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Je
Review №1

Ron Dorris Electric & Solar provides exceptional service and I have been recommending him and his team for years. I was referred to Ron Dorris a few years ago after having several horrible experiences with local electricians. My first impressions of Ron’s team were hard-working, extremely knowledgeable, honest, kind, good-natured people in integrity. Their work is of the highest quality.A few months ago, I invested in an in-home Generac generator through Ron Dorris Electric & Solar and Ron’s team once again exceeded my expectations.The team is organized and on it – they managed the process all the way through guiding me every step of the way. With most companies, I have to follow-up many times micromanaging the process, but not Ron Dorriss team! The customer service is the best Ive ever experienced and its not just the type of customer service that checks a box, its real and genuine. Ron’s team is attentive, detailed oriented and takes great care in producing high quality work. I’m left feeling taken care of and cared for.The team is friendly, skilled and just all-around great people.I have built a great relationship with Michelle and Selena who answer the phones and when I call, they take the time to ask me how I’m doing. I lost power yesterday and both Michelle and Selena sent Adrian (the lead electrician on the job) over to my house within 15 minutes to finish the final install so I’d have power! Adrian walked me through every step of the process and when the power came back on, he stopped by on his own time to ensure the generator shut-off properly. Melissa who manages the entire generator process from start to finish was helpful, organized and took great care to ensure my needs were met every step of the way. Philip, who organizes the city inspections/permits, was communicative, always showed up on time and very responsive. I cant remember the names of the rest of the crew that installed my generator, but they were all fantastic as well.

G.
Review №2

Highly recommend Ron Dorris E&S We had a problem with the housess electrical circuits last week. The electrician, Justin, who diagnosed and fixed the system was very knowledgeable and professional. RDs prices are very fair --- especially given the high quality of their work AND the fact that they honor their warranty on that work. Co. is definitely customer-oriented and a pleasure to deal with.

Ja
Review №3

I have been using Ron Dorris Electric for the past 15 years and have had only positive experiences with their team. I have had panels, outlets, fans and chandeliers installed as well as wiring replaced. The company is family owned and always honest and fair in their pricing.

Ur
Review №4

Great service and qualified electricians. They came out on time to many home I manage in the area and provided very competitive quotes for big and small jobs. Couldnt recommend them enough.

Ma
Review №5

Do not use Ron Dorris Electric for a generator install. You are better off hiring a Generac Dealer for little to no additional cost who will support the installation once it is complete. I ended up with a bunch of surprises, miscues, poor communication, significant additional costs, permit surprises and post installation headaches that they made clear were solely my responsibility to solve.I had been talking to a few companies before I selected Ron Dorris to do my generator installation. Unlike the other firms, theyrepresented that they could take care of the whole job -- electrical, permitting and gas. The other firms only wanted to do electrical. Their bid was higher than the others but I assumed that was because they were doing more. I foolishly agreed to start the project before I had a copy of their contract -- it was a handshake deal. In the end, I had to hire and pay a separate plumber $1,200 to do the gas line installation (on top of Ron Dorris high bid) and they were unable to get me a permit. It was at this point that they suggested that I read the contract that they kept failing to send me after getting my email address wrong in five separate occasions including mis-registering my generator with Generac with another typo in my email address. That error cost me 2 hours (Mostly on hold) on two separate calls to sort out these issues with Generac because Ron Dorris Electric felt that the warranty registration was a customer responsibility.The final straw came on the first day the generator ran in a power outage and the oil cap came off and filled my enclosure with oil and left me in the dark. I called Ron Dorris and they said they dont service generators. They sent me to Generac. Generac gave me a local service installer (who I should have called in the first place) who asked me to send a picture. The Generac authorized dealer said it was not a warranty issue that the installer should check to see that the cap is properly tightened. Ron Dorris disagreed. They said it was a Generac issue -- so I got stuck cleaning up the mess.So if you want a bunch of cost overruns, confusing representations, problems with permitting and negative surprises after they leave, you will be happy with Ron Dorris Electric.

Mo
Review №6

I had these guys come out to do a simple fix for a couple of outlets. As often happens with these types of things, a small problem turned out to be an indicator of a bigger potential issue. The electrician was very friendly, explained everything clearly, including my options. Plus, he was very good with my dog, who can be a bit nervous sometimes. Overall, a great experience! I will definitely use them again.

Na
Review №7

I had an EV charger installed at my house. Ron Dorris was very helpful, he responded to all my questions promptly and provided information to get approval with my HOA. Installer was on time and did a great job. I highly recommend this company.

Pa
Review №8

Great staff, quality work at a good price.

Information
4 Photos
8 Comments
4.6 Rating
  • Address:3100 Dutton Ave Suite 126, Santa Rosa, CA 95407, United States
  • Site:https://rondorriselectric.com/
  • Phone:+1 707-578-0678
Categories
  • Electrician
  • Electrical installation service
  • Lighting store
  • Solar energy equipment supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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