Glass Doctor was fast, reliable and reasonably priced. They did a great job replacing the glass in our front door. I highly recommend them.
Great experience using glass doctor. Ive never had a rock hit my windshield hard enough to cause the damage I saw on my poor car and it kinda freaked me out. I called glass doctor first and they called my insurance company and I was covered for a new windshield. They came to me immediately, the gentleman was professional and fast! 30 years he has been doing installations. OEM parts too. So fast, so easy, and no charge. Made this whole process positive. Highly, highly recommend. Ive heard horror stories about unscrupulousness competitors pulling bait and switch and this company is the real deal. Thank you!
I would go back to this company for glass work in a NY heartbeat. Certified auto glass installed for a great price.My windshield wasnt broken just worn out from age and was removed without a crack.Great on the phone sales staff, and the Dave the installer was excellent!!!Fast with absolutely no mess. Highly recommend.
I had a cracked window and they were very prompt with coming out, knew the size and the tint required just by looking. I didnt shop around on price but it seemed reasonable, and they were able to split the cost between the 2 visits, half at consult, half at install.
Wonderful service. Delighted to recommend the Glass Doctor.
Excellent customer service! Had them replace the glass in a patio sliding door. Two days later we noticed a couple of long scratches in the glass that were overlooked at time of the installation. They came right out and replaced the glass at no charge. Will defiantly use them again for any future glass repairs.
A 10/10 job from this company! I called inquiring about getting my windshield replaced after hitting a duck while driving to work. The glass doctor associate was awesome in getting everything set up with my insurance company and creating a conference call to confirm the appointment with both my insurance company and myself. On the day of replacement the gentleman was fast and experienced. To top it all off, my windshield was replaced with a Mopar factory windshield. Most companies will use a cheap aftermarket windshield, but not the glass doctor. I hope I am never in this situation again, but if I am I will confidently choose this company.
A guest in our home accidentally slammed our sliding glass door, instantly shattering a 28x92 double pane clear glass. This happened on a Sunday morning and when we called GDS it was repaired by that afternoon! Was thankful for their 24hr service and Matt, the technician, was kind and capable. Though I am hopeful to never have the need, I would highly recommend and use their services again.
They answered the phone when I called, got it scheduled quickly, and the tech called in the AM just like they said he would. My only negative was that I didnt get a call when the job was completed. But I know that it was completed on time so that was the most important thing for me. Thank you Glass Doctor. You got my truck back on the road making money in very short order!
David was a super nice guyAbove and beyond and very quickWill use again!
Emailed on a Sunday morning and received a call back within minutes. Shared required details, spoke to my Insurance Rep and received approval for a new windshield. Glass Doctor Rep called promptly Monday morning and said he would be there at 9:30. Arrived promptly and completed the repair in 45 min. Totally professional and would highly recommend them to anyone needing windshield repair.
Good job the young man was very polite ge did a great 👍 job
Good folks to work with! Thank you for the quick response, and professionalism.
Glass Doctor was great. Our windshield was cracked and they took care of everything . They were on time when they said, they were professional and efficient. They took care of the insurance and calibrated the windshield properly. If you need glass help call Glass Doctor.
David P. was precice, extremely organized and treated the parts that he removed and replaced with care. Friendly and professional. Very clean work and beautiful glass.The business office staff were very pleasant to work with.
My first decision was to have safelite replace my windshield but when I called them to ask a few questions and schedule i got a recording telling me to do everything online. No option to talk to someone? After reading Glass Doctors reviews, i called them next. Chris picked up the phone right away and within ten minutes answered all my questions and had me scheduled for replacement the following morning. David showed up at exactly the time he told me and had the job finished in under an hour!!! He was very knowledgeable and professional. Great job Chris and David !
Fantastic people.Great service and VERY helpful
Superb customer service from arranging the initial visit, expectations, cost,Window installment, to actually showing up 10 minutes BEFORE the predicted afternoon time!! Installer quick, informative, competent. A1!!! Will use again if their services are needed. Just give them a chance!!! You will pick them!! Tony
WOW! This is the type of customer service you hope for when dealing with a company. I spoke with Chris and he was absolutely fantastic. My windshield has a large crack in it and Chris walked me through step by step to get it repaired. He even dealt directly the insurance company to ensure there was no money out of my pocket. Highly recommended!
I contacted this company last minute for a windshield replacement. The response time was amazing. I had an appointment set up within an hour of me requesting a quote. The representative that set up my appointment was extremely professional and kind. He worked to accommodate my daughters schedule on extremely short notice and I really appreciated his effort. The technician assigned to complete the work was in contact with me the entire time. There was an issue with the technician and my daughter meeting; the technician was extremely patient and very kind to my daughter. I would use this company again.
Glass doctor replaced our passenger side window in our Ford Edge today after it was broken into and smashed out. They were very easy to schedule with, quick to come out and gave me the best price out there. Our service technician David was awesome!!
Customer service was amazing!! Price was $100 less than the competition. Quality and speed of service was outstanding. I have already recommended to friends!
All around excellent service from start to finish and very fast too, because our windshield was in stock we got next day service! After dealing with Safelite for 4 weeks and no windshield I decided to call Glass Doctor based on reading reviews! I called the main office and talked to Adrienne and she was so friendly and fast and had it all setup in 15 minutes she really knew her stuff! Will the technician was in contact with us first thing and had the windshield done by lunch time! He was very friendly, knowledgeable, and extremely helpful as well! In the craziness going on right now with the virus these 2 employees kept the whole experience normal, fast, friendly, and efficient! Thank you both!
William Rodriguez did a awesome job I will most definitely be using glass doctor again if need be
Great service and fantastic installer. He had to be creative on the job. Very impressive. We have used two different companies on our vacation homes with so-so to poor results. We ordered 13 pieces to protect our furniture. We will ALWAYS use Zack in the future.
Terrific service. Arrived on time AJ and Trent were efficient and friendly. They did an excellent job. I would thoroughly recommend Glass Doctor.
On time great value professional cannot ask for better service
Repaired my leaking windows in my house with new glass at 400 a window
Great and fast.
William was very prompt and professional. Did a great job on my windshield and would highly recommend your service to friends and family.
Called several places to repair broken glass sliding door. Some did not even call back, and the ones that did were too busy. Finally I called glass Doctor, they came out the next day and fixed it when they said. Thank youWould highly recommend !
I got Chris Mcaffie and he was amazing in these troubled times..Let me start by saying i calles 5 other glass repair places and was told to contact my incurance by 2 of them and call them back with my incurance on the line... I got a run around and the service seemed like it was a inconveniencel... so THATS WHEN I CALLED GLASS DOCTOR ! They were so incredible i got chris Mchaffie on the line within a min into the call and he was very attentive and helpfull he was happy and so efficient im super impressed.He emailed my incurance and had me on the phone for no more than 10 to 15 min start to finish regarding the issue at hand my windshield being cracked . Then we chatted a bit while waiting for my incurance to respond and he told me alittle bit about a bit . it was welcoming and warm .we hung up and he called me back in 5 min to let me know my appt is tomorrow and will be done no later than 5pm...You Chris!! you are the definition of what customer service is and should be !!!!!Thank You Glass Doctor for having such a great employee to help your customers . i will recommed Glass Door to anyone .Melissa spegal
Entire process went smooth and they were able to meet all my requirements for time and location.
Our installer was extremely courteous and professional. He installed a truck windshield in about 40 minutes.
Friendly, fast, convenient. My technician was excellent and my expectations were exceeded. Definitely recommend!
I would highly recommend this company. I requested information on line, and was immediately called by a very professional representative, who scheduled a speedy appointment and helped to facilitate the insurance claim. Very little was required from our end, and the job was done! Technician came in the rain and on time, and completed the work to our satisfaction. Very pleased with the service from start to finish!
The technician was courteous, knowledgeable, fast and very professional. Will definitely recommend.
On my way to a conference, a stone struck and cracked my Lexus windshield. When I reached my destination, I googled windshield replacement and because of the numerous positive reviews I called Glass Doctor of Sarasota.The operator taking the call was extremely personable. She took the pertinent vehicle/insurance information, contacted my insurance carrier to verify coverage and then set an appointment for a technician to come out the following day. She gave me the option of a morning or afternoon appointment and even informed me that the technicians phone number may appear as unknown so that I do not let the call go unanswered. Within 15 minutes of initiating the call to file the claim and set an appointment for a mobile windshield replacement, everything was set.The next morning, I received a text message from Frankie, the Glass Doctor technician, informing me of the approximate time of arrival and then as the time approached, how far he was from my location.Frankie was professional, respectful and efficient. Prior to installation, he snapped photos of my vehicle and of course of the damaged windshield. He installed the windshield in a timely fashion, explained how long to let it cure before washing the vehicle and gave me the opportunity to ask questions. Frankie is an extremely impressive young man who clearly takes pride in his work. Frankie has confidence and made the job look easy...just as most people who knows what theyre doing, However, replacing a windshield is not easy. Moreover in my opinion, it is an your windshield is an intricate component in a vehicles safety apparatus.I have yet to drive the vehicle but I am confident the new windshield is firmly in place and all the imbedded gadgets (satelite, rain sensors etc) operate as its predecessor.Dont hesitate to have Glass Doctor of Sarasota replace your windshield and definitely request Frankie as the technician to do the work.
Great product & service.Zach Melby, the installer did a great job, He is both an excellent worker and represented the company extremely well.Id be very happy to deal with Glass Doctor again.Bob -Holmes Beach
One call did it all. This is the second time I have used their service to replace a window. The 1st was on Longboat Key and the 2nd was in Sarasota at our new house. I knew the cost when I called and gave a description. Bryan showed up as scheduled and got all the correct measurements and ordered the glass. He came back with the glass and installed it. His work was outstanding. The work was completed before the other company even completed its cost estimate. Their cost estimate was much higher than glass doctor. With outstanding work and fair pricing I am a customer for life.
At the Glass Doctor of Tampa Bay we service the entire bay area, including Sarasota and Bradenton, and we work extremely hard to make happy customers. We understand that our paychecks depend on happy customers. Customers rule! Nobody will work harder than us to deliver fast and affordable service.We are very proud of our reputation so please search for Glass Doctor Tampa Reviews to see our track online record.
Glass Doctor has a professional group of customer service techs that ensure you have the best experience in replacing your glasa. The field technician was on time and finished quickly. He work was superior. I will be recommending Glass Doctor. They really do fix your panes.
Super customer service. In a short call they scheduled service for the next morning as well as contacted our insurance company with me on the phone and expedited the claim- all in a courteous manner. Service came right on time and did a quick professional job. Definitely recommend.
20 minutes start to finish!
Safe lite came out twice with flawed material which forced me to reschedule and waste more time.William Rodriguez of Glass Doctor came out the next day, on time and did the job he was trained for.Thanks for the good job and not wasting my time.
From the time I called and spoke to Adrienne right through to the windshield replacement the next day done by David, I felt I was in professional, competent and courteous hands with the representatives from Glass Doctor. I highly recommend them.
Excellent service. David was done fast and did an awesome job on my 2016 f150. The glass is an exact copy of the original and all in all I’m glad I called you guys. If I ever need another windshield I will definetly call back
Excellent experience. A company employee came to my house to fix a chip in my windshield. The problem was resolved almost immediately and I am very happy with the service provided. People were helpful and professional. I will definitely be a repeat customer!
Glass Doctor did not honor the work estimate they initially sent to me. They tried to significantly increase the cost despite telling me directly that it would stay the same! Did not feel that they were honest or professional about it so I didnt use their service!
I have not even received my service yet and the process has been terrible. I work during the day and the rep has been BLOWING up my phone. I have been getting countless texts AND phone calls. I work at a doctors office where I am not supposed to be on my phone so it is VERY stressful to have it going off the entire time. I answered and had to hang up because a patient walked in and I got a very rude text following saying you do not hang up on me. I will use the service for my windshield and see how it goes but so far I DO NOT recommend EVER using this company if you do not need added stress to your days.
I called this company as I knew they were a reputable company. I reached out to someone who told me to email them information with pictures. They then informed me they would call me back later that day. They did not. I then called them with in office hours to no answer. I called back several days in a row for no one to answer me. I then called again the start of the following week, where someone told me they would send a high priority email to the young lady I previously had dealings with. I never got an email or a call back. I really wanted to use this company, but instead I had to look elsewhere as we needed the glass in our door fixed asap. I gave two stars because the two times I spoke to someone the customer service agents were very nice on the phone. I work in customer service (a rental agency) and am aware sometimes you get busy, but it would have been nice to at least have an email stating you can or can not do the job, or if you had to wait for a quote. No one even was scheduled to come out to even look at our door. Again, I get being busy as sometimes I get busy, but I always find the time to call back or email a customer back if I miss their call or get an email.Im sorry for leaving a review, it is not my style, but I just wanted to pass on my experience. I typically will not leave reviews for small things that happen, as I dont want to stir trouble. I just wanted to pass this on. I again, had a good experience with the friendliness of the people I spoke to though! : )
The entire process was a painless experience. I was expecting scheduling to have someone come look, then wait on a quote, then pray you actually returned to do the work. With a simple phone call, what I got was l all the information up front, knew all costs, and you arrived as promised. Your tech was fantastic. Friendly and knew his stuff. A BEAUTIFUL job !!! Had I know it would be this little of a hassle, I would have done it years ago. THANK YOU !!
My window guy was earlier then expected,which is always a good thing! Service was professional,done in a timely manner & most importantly he was super nice!! Thank You!! I enjoyed your service but I hope I don’t need you again lol! #NoMoreBrokenWindows
I called in first thing this morning to coordinate a windshield replacement for my vehicle. I was told that Geico was taking too long to answer and the rep told me she would get them on the line and call me right back. Its 2:00p and she still hasnt called me back. When I called in, she had totally forgotten about me and never completed the call. Such a poor experience. The term Mickey Mouse comes to mind. I canceled and will be taking my business elsewhere.
The tech called ahead and showed up on time. The work was perfect. I would absolutely use Glass Doctor again!
100% aggravation, I got quote $350 and they were busy so scheduled 10 days later. No call, so I called and they said we are busy reschedule out 14 days. They also changed my price to $675 up 90% with no review. Arrived 6pm with glass only no mutton as agreed . No calls, no firm price not the same glass.....I sent them away good riddance 3 strikes shame on me !
Great price and quick
Never had a cracked windshield before. One day I notice a crack coming from the top about 5 inches. In my head I hear their catchy jingle...call the glass doctor, well fix your panes. so I did. I didnt have full coverage, so I had to pay out of pocket. $292 for a new windshield for a 2001 Malibu. I work 100+ hors a week so I didnt really have time to shop around to see if price is competitive. They came to my work, and in about 45 minutes had a new windshield installed for me. Less than 2 weeks later, I had an even larger crack coming from the top again. I called them back and told them my new windshield was cracked. They sent out a technician who immediately said it was road damage. I drive 3 miles to work and # miles home 7 days a week. I dont go many other places, so you can imagine my frustrations, I left a review stating just how felt about it. Owner Brian reached out, and we were able to come to compromise that we both could live with. So they sent out another tech and once again replaced my windshield. Brian was very friendly and a pleasure to do business with. My original review was BEWARE and go elsewhere but after dealing with Brian, who was very professional and courteous, I will recommend them to anyone I know who has a glass problem. And thanks to Brian for making me a satisfied customer!
Experience was awesome. Customer service was spot on. Glass installer was also awesome!
Glass Doctor beat Safelight by $76 bucks and serviced my Jeep three days before Safelight could get to it. Van, the Glass Doctor technician, was great: friendly, courteous and professional. These guys are the tops! Definitely recommend
Excellent customer service, both on the phone and on person.
Very fast install
I called twice looking for a quote and got hung up on both times by 2 different people.
Prompt & Frendley
Professional and courteous staff
Wonderful and fast service! Convenient and professional.
Glass doctor of Sarasota no more exist in that place. They closed their business or moved to different place. Please make a phone call before you navigate to the location. Thanks.
Just put an application in thats all for now
Excellent work and customer service
Fast and 100% satisfied
My home was burglarized and I had a broken window. I was not a happy camper. They were the first I called. Intially I thought the price would be much less but it was really high untill I called around and found it was in line with other companies. Even after I yelled and verbally spanked the girl on the phone... The manager called me up a day or two later to see if I could use any assitance.. Good sport!
Excellent Service
Very friendly
Great service