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Verizon Authorized Retailer — Cellular Sales
14086 Abercorn St, Savannah, GA 31419, United States
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Verizon Authorized Retailer — Cellular Sales
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Ka
Review №1

I came in the store to set up an account and buy a new phone. Mrs. Kay was my sales representative and she was absolutely amazing. She helped break down the entire process for me to understand. For someone’s first time purchasing a phone, this was extremely helpful. She was patient and answered all of my questions thoroughly and with ease. My over all experience was enjoyable, I would definitely recommend this store, especially Mrs. Kay.

Me
Review №2

Kay was very helpful in setting up my family’s and I phones. She answered every single one of our questions and help us come up with solutions to fix the problem. I highly recommend going to this location. Best decision we ever made. :))

Ch
Review №3

I came in to the store because my phone locked on with talk texting. Miss Kay greeted me with a smile and immediately began helping me. After figuring out my phone was bad, she got me the best deal on the upgrade. After some very frustrating things happened she took her time and kept her cool. She made what could have been a nightmare into a very nice visit.

Ia
Review №4

While I want to give this store 5 stars after my interactions with Chris this morning I simply cannot.Buyers beware if you have to deal with DJ your professional setting will turn into a Craigslist like sale very fast. Upon agreeing to a sale DJ proceeded to text me like we were friends a day later about how my phone came in sooner. We agreed upon a time for me to come back into the store and 15 minutes prior I was then told to go to another store miles from the original location, at a different time, and to deal with someone else and to call them. After clearing my work calendar upon the initial time block this was now an issue for me the customer instead of the rep looking out for the client.Chris thankfully made things right today when I came back into the store and got me back on track for my new phone. Avoid DJ at all costs if youre in the market for a new device. Otherwise this location is top notch.

Pa
Review №5

Came into store needing help with a flip phone. Ms Kay was so sweet and assisted with getting the phone off of call forwarding with very little effort. Great customer service and very knowledgeable

Jo
Review №6

Hi Ed was very nice and professional and on point as soon as I walked 🚶‍♂️in the door . There are times when I go to businesses to look to see what kind of customer service that workforces issues out and today Eds spirit made a big difference in my thinking today because I had a hard day at work so whatever you all do please take extra care of one of the most kindest and caring employees with a very pleasant attitude. My experience with Ed was fantastic. Great Job Ed 👏

Ma
Review №7

Ed was the best Verizon representative I ever had. He too so much time with me to make sure I understand exactly what I was getting into. He not only saved us almost 100 on the bill. I was able to upgrade and save money. Thanks Ed I will come back to you for my next upgrade

Ma
Review №8

I came into the Verizon store because my phone would not hold a charge. The customer service rep was very informative and helped me understand that my phone was outdated. He listened to me and understood my needs. He got me the best deals possible with upgraded phones and a tablet for my husband and myself. I would recommended this store and this employee to anyone who wants someone who is patient, understanding and willing to listen to your needs and not try to sell you something you dont need.

Fr
Review №9

I came into the store today and worked with Jacob. His customer service was excellent even though I only had to transfer my data from my old phone to my new phone! Was a very pleasant experience working with him!

Ma
Review №10

Initially, I came into Verizon to simply pay my bill. Ed Vista met me at the door and asked how he could help. While posting payment, he explained that my old iphone5 was about to be “put out to pasture”. He explained that I had only have a few weeks, maybe months, before it would no longer be network supported. I knew my dear old phone couldn’t keep up. Ed was a very pleasant guy & explained things very well. I didn’t grow up in the computer era & I’m sometimes annoyed by all the techno stuff. Ed made me feel at ease. He gave the analogy of the iPhone to the human body & that was insightful & helpful for someone who didn’t grow up in the computer era. He is kind and thorough. A professional representative for Verizon who helped me tremendously. Thank you, Ed!

Ja
Review №11

Wow - what great service.We had a few questions about our plan and stopped by and spoke with Shay Grant and each answer we presented was answered in a patient way and he offered suggestions as we proceeded. Being a customer for 20 years I can say this is the kind of service we expect - bit not always get.Nice work.Bottom line is I upgraded my phone, my wifes phone and we ordered a new iPad as well. None of this would have happened had it not been for the patience and professional way we were treated.Please recognize Shay for the great job he did for us!

Co
Review №12

My fiance came in to the abercorn store for some phone issues he was not able to do anything on his phone, it was very frustrating. Miss kay was able to get us both new phones and was very thorough at resettinb our passwords and getting our stuff over to the new phones 10/10 great experience

Sp
Review №13

I came to the store to replace my Samsung note10+. I was greeted by Ed who was very helpful and heard my issue. He immediately found me the phone I wanted at the best price with the most discount. Ed set up my phone for me and was more then helpful. I highly recommend this location and sales representative

La
Review №14

Ed, Verizon representative, was awesome and very attentive to detail. He took time to discuss different discounts and offers that Verizon had to offer during my visit. Also, Ed took the time to break down my future bill as well as savings. I have been a loyal Verizon Customer for years and I continue to brag on how awesome your representative such as Ed do an awesome job.

Ol
Review №15

Ed was very friendly and helpful, in a timely manner. He was very knowledgeable about services and products. I went in to upgrade my work phone. While I was there I decided to change my personal service as well. His help was very much appreciated.

Br
Review №16

Ed was great. He spent time setting my phone up. Helped me set up auto pay and military discount. I had another account I couldn’t get into anymore, he set new one up for me even saved me 350 on new phone. Great guy thanks Ed !

Ke
Review №17

I was in need of a new phone for my son. I have been in touch with Ed for the past six months. We were finally ready to proceed with our upgrade. The entire experience has been great. No stress for this customer. I would recommend Ed to anyone looking for an easy upgrade process.

Co
Review №18

Michael was amazing. His patience and personality made my experience fun. I had a lot of questions and Michael took the time to completely answer them.

Ke
Review №19

Today I came into the store and Jake was right there to assist me. I just needed an upgrade and to remove a line and he was absolutely wonderful the entire time and helped me make a quick decision.

Bi
Review №20

Ed helped us when we needed to upgrade my sons phone. He provided us great options on phones, plans, and accessories. He was very personable and professional. The attentive service and atmosphere of Cellular Sales is why we keep coming back.

Vi
Review №21

Jesse was such great help he was very kind and offered to help me in anyway☺️ he told me about all about different plans and services and the promotions they had available. All I needed was to port over my number and he did that in the computer and made a phone call to make sure it went through. I would go back to cellular sales and definitely recommend Jesse anytime to anyone

Pa
Review №22

We were visiting Savannah Ga for vacation and missplaced my phone . Denise Stephen was absolutely wonderful to work with even though I forgot my passwords etc . She was patient, kind and helped me buy a new phone and got my phone restored in no time !!! Thank you !!

Da
Review №23

Came in because my home button on my iPhone did not work. Ed assisted me. He was awesome. He broke down everything I need to know about my plan and even helped me lower my bill even though I came in for something totally different. He did an excellent job explaining everything and I was in and out.

Th
Review №24

Had an amazing experience with Ed at the Abercorn location! Fast and efficient and took care of me throughout the entire process. Beautiful store and the reps were very friendly.

La
Review №25

Ed made it happen. He went the extra mile to help me with the perfect phone and tablet for this visit. He answered all my questions and helped me get my bill where I wanted it as well. I would definitely recommend you come see him. Youll be glad you did

Ke
Review №26

I originally went to the corporate store to activate a Sim, but they were not able to.So I went to this store and Ed greeted, helped me, and I was out the door within 20 minutes! This store has always given me excellent service

Kr
Review №27

Be sure to stop by and Ed! He made the process of switching to a new phone painless. From selecting a phone to set up, Mr Vista walked me through all the changes to the use of my new phone and my billing. Would 100% recommend.

Ma
Review №28

Phones and tablet needed an upgrade. My wife went to the Verizon store and was met with respect and understanding to our needs. We were very pleased with the service we received and the discounts afforded to us.

Br
Review №29

I came to Verizon with a broken phone and was pleased to have Ed to help me with great customer service and providing me with the best options. I rate his customer service a 10 out of 5! Great salesman!

Ja
Review №30

Best experience ever to a Verizon store! Ed was amazing and explained everything thoroughly! Got new phones and the accessories! Usually leave frustrated and unhappy. NOT this time!!

Sh
Review №31

Came into the store to inquire about an upgrade. Found out about an awesome promotion and ended up upgrading 2 lines. He was awesome with all his help. We have been with Verizon for 12 years and he was probably the nicest and most helpful associate we have ever had.

Ch
Review №32

Needed a new Bluetooth headset after my old one gave up on me finally. Im a truck driver and you have to be 100% hands free. Google searched and found this Verizon authorized retailer. Walked in and explained my problem and they hooked me up with a great pair of JBL wireless ear pods. Folks there were super nice and helpful. Will be shopping there again. 😊👍

Mo
Review №33

I received wonderful service from my Verizon representative Jesse. He was so kind and helpful with helping change my plan. I am a very satisfied customer.

El
Review №34

ChrisI have never transitioned into an upgrade more easily! He did everything he could do for me himself and explained everything I needed to know. Great example of customer service!

Tr
Review №35

Jenny Anderson Jenny was wonderful. Very helpful. Professional concerned. She did a great job!!!!

De
Review №36

Chris, beyond helpful, went out of his way to get us exactly what we wanted and was super knowledgeable and able to get us the best for the money available. Couldnt ask for better.

Li
Review №37

Came in at this location and got help from Ed. My wifes phone was stolen at Walmart and we needed help with her replacement phone. We didnt know why it wasnt working but Ed figured it out and fixed it quick. We will come see him soon to upgrade.

St
Review №38

Ed helped me with my wifes phone. I didnt know why it wasnt working. It was a insurance phone. He showed me what to do and even did it himself. I will come back to see him soon to get my upgrade. He broke down everything and was very patient. Thanks Ed

To
Review №39

Came to replace our phones. Ed was great in every way. Great service patient, helpful. Would use him and Recommend him.

La
Review №40

Sales representative was amazing. He was very helpful in selecting and helping us up grade our plan. Would highly recommend this associate and location.

Ol
Review №41

I would highly recommend Ed! He was great. Got our bill lower than we were originally told and we got 3 new devices instead of one because it was cheaper than paying off the one device. Again, highly recommend.

Un
Review №42

Ed was AN AWESOME salesman today. He is very handsome as well. Felt welcomed to be here. Very knowledgeable about my phone and services. Offered discounts I shouldve had already. Go to Savannah, GA on Abercorn and just ask for him, you would be as happy as I am.

Br
Review №43

Ed was a great help to us! My son broke his phone and we were needing to replace it. I had also had my phone for over 5 years and needed an upgrade. Ed was able to get us both new phones and a tablet for the price of 1 device! Thanks for all the help! Go see Ed!

Na
Review №44

Eriq Bush was so helpful. I was only in the store for 45 minutes and I had my new phone. Thank you! I will definitely be shopping at this location again!!

Ma
Review №45

EdEd did an excellent job advising me what my best option were for replacing my broken phone. Im quite happy with the new phone. Ed transferred all of my data, apps, and messages, which saved me considerable time. Next month, Ill be upgrading my sons phone soon. Ed will handle sale.

Fe
Review №46

Ed I came in the only pay my mother’s cell phone bill and he convinced me to purchase a new IPhone 12. I appreciate his help! He was very professional and helpful. I appreciate everything!! Great service!

Mi
Review №47

I dont have a problem with the store and products I have a problem with the phone service I received. I used the pay as you go plan because I have unlocked phone and dont need a contract. The data rate is absolutely unacceptable. With plenty of high speed data left my download speed was 0.1 Mbps in several locations within 50 miles of the Savanah GA area, even Jacksonville FL. It was not my phone because when I got tired of customer service trying to fix it for 6 months I changed carriers and now with the same phone I have over 100 Mbps connection speed anywhere.

Pa
Review №48

Chris very helpful, efficient and knowledgeable. Would recommend to others

ph
Review №49

Ed was very informative when helping me make my decision with getting a new phone. I came in looking for a new phone but not sure which one would be right for me. Ed showed me multiple comparisons of different phones and was very knowledgeable.

Sc
Review №50

I came in for a new iPhone and the experience was made quite easy by my salesman Ed. He walked me through each step, and was very patient and answered all my questions. When and if I need help I will come back and ask for Ed every time.

Me
Review №51

Ed made it to where we spent less money than I was planning to spend and got 3 brand new devices instead of just one. He also was a god send with helping us with our 2 year old who was there the entire time (yay for extra iPads). He did all of this and got our bill lower each month than Verizon’s customer service had originally quoted us. Highly recommend.

Ed
Review №52

I received excellent customer service from Daniella Buragina. She went out of her way to take care of my issues. She was very pleasant and professional.

Am
Review №53

New phone for Grandmama. Trey Burke and Verizon always makes buying new phones a positive venture.

El
Review №54

Excellent customer service. If you need help with great deals, explanations and want someone who takes their time with you and answers all your questions- then ask for Daniel Fordham. He is truly the meaning of customer service. He went above and beyond for my husband and myself. I work in the public so I know great customer care when I see it.!! We upgraded from an iPhone 6 to a 12 . He went out of his way to find me the Lavender one!!! He stayed late to help us transfer and set things up. I would give him 100 stars!! - Ella and Steve Davis ( very satisfied customers both with the newest versions of iPhones and iPads!)

Al
Review №55

Ed was very AWESOME!!! Very informative, enthusiastic and helpful. The ultimate people person. He really made my shopping experience very comfortable. I would definitely recommend him to others.

Ma
Review №56

Ed was very informative. He took the time out of his schedule to explain things more indepth. I will ask for him every time I come in. I work in sales and feel he went above and beyond

Wi
Review №57

Ed was the man. I had an old phone that wouldnt charge anymore. He found me a promo that paid off my old phone and allowed me to upgrade to something better. I would recommend seeing ed.

Pa
Review №58

Ed was awesome! Very quick and knowledgeable. Definitely would recommend him again. Very helpful!

bo
Review №59

Ed was amazing. Walked me thru the process and answered all my questions. I would definitely recommend Ed. Thanks for the painless process.

Je
Review №60

Ed I just wanted to say that this rough was awesome today he kept me from going insane. My phones working. Need a new phone and Im very happy hes in my phone as a contact thank you

Et
Review №61

Ed was good. Did good helping me upgrade. He met up with me later and got all my stuff moved from one phone to another.

Ja
Review №62

Ed Enjoyed his professionalism. Very knowledgeable. A pleasure doing business with Ed.

Et
Review №63

Ed was great. he got me a new phone and helped me set up all the necessary accounts quickly and got me in and out of the store as fast as he could. 10/10 would reccomend

Bl
Review №64

Ed was wonderful. He helped guide me through different options until we found the one that best fit me. I will definitely refer him to any friends/family that are needing a new phone or tablet.

Ja
Review №65

Ed did a fantastic job understanding my needs and found a phone that met all of the requirements. He definitely represents Verizon in a great way.

Ke
Review №66

Ed was. Great help. I needed 2 lines for my daughters bday and he was fast getting them set up and helped save on the phones. Would recommend seeing Ed.

Jo
Review №67

Ed had excellent service with a friendly attitude. Really made the process of getting a new product easy and painless.

Tr
Review №68

Ed provided excellent customer service and went above and beyond to make me happy with my new phone. And, has the best dad jokes.

sa
Review №69

Ed you did fantastic helping me upgrade. I had old LG and I upgraded to Samsung. I forgot a lot of my passwords and he took a lot of time to help me reset them. Im glad I came to Ed for help

Na
Review №70

Ed. Came in with a phone was completely dead. Ed explained that my phone was out dated. Help us get 2 phones that was affordable. Good visit to your store.

Ot
Review №71

Ed was really helpful in savings me money and explaining everything to me about my new phone and helped with what I had come in for. Service was really good would recommend him to everyone

Al
Review №72

My salesman Ed was the best. I had an old phone that was doing its own thing. He took the time to look at my account and find me a promotion to save 300 off a Samsung phone and even set up my hearing aids to the new phone. Come see Ed

Ro
Review №73

Ed, who assisted me at the store was very helpful and knowledgeable. He is very patient with his customers. As a matter of fact, he save me some money during my purchase of a IPhone 12 for my wife. I would recommend him in the future. 👍🏽👍🏽👍🏽

Be
Review №74

Ed was a great service rep and did his best to recover my personal stuff off my old bricked iPhone. I appreciate him a lot and he was very helpful with everything.

No
Review №75

Ed was great! He hooked me up with my iPhone 12 Max Pro. He was polite, informative, and gave me everything I needed to use my new phone. Thanks Ed!

Na
Review №76

Ed did a fantastic job setting up my new iPad and answering all of the questions I had about it.

Re
Review №77

Ed, gave excellent customer service and made sure I understood all the terms of my visit.

Ch
Review №78

Ed just saved my life. I came in telling him my problem and that I had gone to another store to get it fixed and they just went with something off of the top of their head. Ed went to the computer and figured out what I did and talked me through resetting my phone and that fixed my problem. He was an excellent help with great customer service skills. Thank you so much Ed for a job well done.

Ja
Review №79

Ed was grate and very helpful. I walked in and roughly described what I was looking for you exactly what and helped me very fast. In and out in30mins

Ji
Review №80

Ed was very helpful in helping me will my phone issue. It was done in a friendly, timely manner. The store visit was very pleasant. Thank you for great customer service.

Vi
Review №81

Ed was phenomenal. He helped my son upgrade his phone and kept touch with me to help me upgrade mine. We will only go to ed to do business from now on.

Gr
Review №82

I came in at this store super frustrated with my phone. It wasnt ringing like it should have. Ed showed me what was wrong and gave me options on how to fix it. I ended up upgrading my phone and he moved everything for me! Thanks Ed Ill go to this store anytime

Ma
Review №83

Ed was great and provided much entertainment along with extremely helpful service! He was a pleasure to work with and made a potentially difficult situation very easy.

An
Review №84

Ed was great! Excellent service... lots of knowledge. I certainly recommend anyone to look for him!

Ch
Review №85

Ed, We came in to purchase new phones and Ed was an excellent source of information and service. He helped us secure a great deal.

Co
Review №86

Ed saved my life helping me out with my phone. Helped me save 600 on it and got me a new at deal. I would recommend him to anyone needing help.

Ad
Review №87

Ed has been an excellent salesman. I have saved a tremendous ampunt of money. I am so amazed with the promotions he has offered me.

Pr
Review №88

Ed was great I came in to exchange a phone but ed helped me with other things that saved me money and I was able to get a better phone than what I had

Sa
Review №89

Ed was the best guy ive had help me at verizon. He reserved a phone for me weeks ago and got me hooked up with it just now. I was able to upgrade and save 300 on the phone and a new tablet. He even went to a different store to make sure I would have the stuff. He the best

Ke
Review №90

Ed was very knowledgeable and assisted us with our issue...he took the time to make sure we were very satisfied...we now understand our bill

De
Review №91

The rep that helped me was Jonny . Is very pleasant person and very nice person . He have very great information about phones .He was very helpful person.

Al
Review №92

Ed he got good deal and I’m glad to meet him thanks for him

Ji
Review №93

Ed helped me to buy and setup two new I phones. He was very friendly,courteous and professional. It was a real pleasure doing business with him.Jim Arentz

Wa
Review №94

Ed service was awesome. He was very informative and very patient.

Wi
Review №95

Ed great job. Highly recommend. Thanks

Ga
Review №96

Ed was absolutely wonderful. Walked me step by step into my new Samsung Ultra! Great tech skills and extremely knowledgeable. Ill keep coming back!!

Sh
Review №97

Ed Did a great job with help my new phone set up! Took the time to reset and back up phone . Great overall experience and would definitely recommend him to anyone!

Ed
Review №98

Ed I came in with the intention of getting a new phone and even better left with two brand new phones .. probably the best deal I’ve ever gotten Thanks Ed will be coming in for more offers

Ka
Review №99

Ed did a really good job helping me upgrade and found ways to help me save money on my bill.

Is
Review №100

Ed was the most helpful salesperson, not just in phones, that I have ever dealt with. He was extremeley nice, and wellspoken. He explained everything as clear as day. He made sure i got everything out of this new phone transition that i could. I couldnt be happier. Id recommend him to anyone.

Information
10 Photos
100 Comments
4.9 Rating
  • Address:14086 Abercorn St, Savannah, GA 31419, United States
  • Site:https://cellularsales.com/stores/verizon-14086-abercorn-st-savannah-ga-31419/
  • Phone:+1 912-925-0905
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:4–9PM
  • Saturday:6AM–10PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Planning
  • Quick visit:Yes
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