A friend suggested I get my car repaired here when I had an emergency and I was impressed. Fair price, perfect repair and a fast turnaround--even though they seem to be on the super busy side. A couple years/repairs later, I am even more blown away. The consistency and commitment here has got to be the best in the Seattle area. Probably not the place if youre scraping around the bottom of the barrel for a discounted/bargain repair, but if youre looking to get the job done perfectly every-time, youll probably come back be here year after year too.
Ive been using this shop for my aging Jeep for many years, and they are always professional and courteous. They do good work at a reasonable price. I have two examples of when they went above and beyond. Once I left my car for them to diagnose a sound coming from the axle. He called me to say they figured it out and I could come pick up. Told him Id start walking, and he instead drove down to my house to pick me up and gave me the details of the noise on the drive back to the shop. That was great. During that drive, he said he noticed I have a spare battery in the car and said that my brake light switch was stuck on, which was probably what was causing my battery to die. Tested the original for me and it was good. Saved me a battery replacement. Then on top of that, when I said Id fix the switch myself there were three guys out there showing me the tricks, showed which fuse to pull to keep it from draining in the meantime. I can do a lot of work on the jeep myself, but when I need something I always go to Ace.
When I needed a new tire after my old one blew up in the middle of the freeway, I was referred to Ace Auto Repair & Tire Pros. Everybody was professional. They advised me on what to do, ordered me two tires, installed them in time, did an alignment and a road test. Now my Honda runs and drives like new. Dave even reached out a day later to see if everything was smooth. This kind of professional and personalized care is why I highly recommend the great people at Ace Auto. Check them out for hassle free repairs and peace of mind.
Great service! I dropped off my car in the morning & they replaced my tires & fixed my alignment within the same day. Tires & labor were fair priced & no surprises. 10/10 recommend. :)
I called Ace about 15 minutes to closing. I explained to Dave, who answered the phone, that I was about 10 minutes away. I asked if he could check out my tire before closing. Dave said in a friendly voice to come on in. He greeted me with a smile. I was stressed about the situation and Dave was confident that he could have the tire fixed the next day. I got a text at 11:30 am the next morning that my tire was fixed. I headed there right after work but knew I was going to get there very close to closing time. Dave called me 5 minutes to closing to make sure I knew my car was ready and I told him I would barely make it before closing because I got off late. He said he would be there. Dave made my stressful not very stressful. The tire is great! I would definitely recommend them and come back for my car repairs again.
Trevor and his crew did an amazing job with getting me a new set of tires and an alignment on my Tundra on very short notice. During the process they found a faulty tie rod and fixed that as well earlier than expected when we were desperate arranging our daughters wedding. Friendly, knowledgeable, and professional doesn’t say enough about the staff. They made a loyal customer with us and so glad we came in just for tires!
One of my tires had a gaping hole in it and rendered my car useless. I found Ace while sitting in my car on the side of the road and they were able to take me that same day. I drove over with only a little bit of air in my tire and they saved the day. Within 24 hours they were able to order special tires for my car, check the alignment and send me home the next day with a fantastic set of new tires. I felt so taken care of and the whole process was stress free. Dave really knows tires and suggested the perfect set for my car. Would highly recommend using Ace, they care and it makes all the difference.
My Jeep was experiencing engine performance issues and the check engine light came on.I took my Jeep to ACE. Elijah was great and had my vehicle checked in fast. As a result of the engine light diagnostic check, it was revealed I had to have 3 coils replaced, spark plugs and wires replaced and fuel induction service. All the maintenance was performed at a great price!! 👍🏽👍🏽 The Jeep runs like new. The staff is professional, personable and courteous. Will be my go to place for all my future car maintenance!!!
Ace did a great job! They my vehicle in without appointment after my vehicle was vandalized. I had quite a few items and some things need further diagnostics so they didnt charge me some of that. Great team and go above and beyond!
Excellent quality, they stand behind their work and labor. Sometimes able to take same-day walk-ins when other service places are booked out for 2 months. Always do our Porsche tires here.
They were busy and were not sure when they could get to my broken down car, but they did. They found the alternator had quit. I had some other maintenance done while it was there. I got the car back the next day before close. I was told what needed to be fixed along with recommended service. Prices were clearly stated for the work. Good convenient location. Professional and organized. Also followed up to make sure all was well.I’ll use them again.
Stopped by to get an alignment for my 07 Audi A4 3.2. The service was done in time and the car is driving smoother than never. Very professional and honest staff. I will definitely stop by next time I need an alignment
Finding a trustworthy auto shop can be tough (in my experience) but there’s a reason I’ve been going back to Ace for 4 years. Their team is so kind, patient, knowledgeable and transparent about services and what my car needs (or doesn’t need) and never pressure me. They text/email a full report so you can review on your own time and they always follow up to make sure you understand what’s going on and to see how you want to move forward. Highly recommend these guys!
All of the folks at Ace Auto Repair and Tire Pros were extremely polite and helpful. They assessed my flat tire to see if it was reparable, and when they found that it wasn’t, they found me replacements and were able to change and rotate my tires in a very efficient manner. I would definitely recommend this establishment for your car and tire needs!
After a minor accident, our car needed suspension, tire and wheel repair. Trevor was our contact person, who provided us with timely and accurate information on the status of the car and timing of insurance evaluation. All work was done to a high standard. We are very happy with the process at Ace.
Front desk persons were really friendly and helpful. Worked hard to fit my a/c repair into their already booked day and got everything fixed in the nick of time. They performed a few other repairs of other problems found during diagnostic analysis. Fair pricing and quick turn around time!
Very professional auto service. Walk-in appointments available for tires. Went to them with a flat tire and got it repaired within an hour and a half. Highly recommended.
Friendly, fast service for a good price! Never feel like Im getting ripped off, which is a first for me at most car/tire places.
Elijah and all of Dave’s crew took excellent care of my car and me. They had the tires I needed and were very efficient. I was back on the road in no time. The car is running well and I look forward to many miles on the new tires. Excellent service. Thanks!
Great experience here. Dropped my car off, gave a run down of the brake issues I was having, the front desk was easy going and helpful. They texted/emailed me the inspection report and went through everything that was “needed vs recommended” and what each meant.Picking up was easy and they definitely go above and beyond to make sure you feel comfortable with the work they did. Haven’t done a lot of price comparisons but will definitely go here again.
These guys did a great job installing my aftermarket suspension and with my alignment for my track car. They do great custom work too, chopping my bumper and fabricating my exhaust and texting back and forth with me about what I was going for. If you have any suspension or exhaust needs, these guys know what’s up.
Both we and my son use Ace. Professional, reasonable, friendly, organized and prompt. They have done a rage of work for us from breaks to diagnosing codes and effecting quick fixes for a fair price.They are our new Neighborhood repair shop for everything moving foeward.
Went here for a pre-purchase inspection and it was a great experience! They provided a full email report with a list of what was okay and what was broken, with photos. I went here for work on my previous car as well and everyone there was always kind and professional. Definitely recommend for folks who are nervous about going to mechanics (for example, I am a young woman) because they are very clear about repair costs and urgency and are happy to explain anything or defer non-urgent repairs.
Since moving to Seattle 2 years ago, we have been going to Ace Auto Repair Tire Pros. They have been nothing but straightforward, pleasant, and do a great job. Plan on sticking with them for the foreseeable future for car maintenance.
They are totally professional, love that they send a diagnostic breakdown by email highlighting what should be a priority! They are the best!
Took my vehicle here to get an alignment and I could not be happier! Extremely professional and excellent work. Everything from start to finish was great. I definitely will be going back there. I highly recommend this shop.
Took my car in for an oil change and tire rotation. They provided a vehicle report with items that required immediate attention and things they recommend. Very helpful for planning car maintenance and costs. Staff was very friendly and explained things clearly regarding their report.
Good customer service, reasonable price, honest and no BS. I’ll be coming back for their services.
These guys do a great job every time. Fair pricing and great service everything you need for your car needs.
I had a great experience with Ace Auto Repair & Tire Pros in Shoreline. I recently took my sons 2011 Ford Fiesta to get new tires, two new rims (wheels), a new clutch and an oil change and more... Elijah was a joy to talk to and was very fast in responding to my emails and did a great job communicating with me about the work being done. The new clutch feels great. The work was done in a timely manner. Zero issues using this shop and will be a returning customer!
I’ve used Ace two times now and had great experiences with both. One for a tire change and another for oil change. Always friendly and helpful staff, knowledgeable and able to communicate clearly on the needs of the vehicle. Timely as well! Friends have also used them and had similar experiences. I’ve never felt scammed or overcharged and that means a lot.
I live close to Daves shop and even though there are always places that can change your oil for less money, I go to them because I know they take it seriously and do a fantastic job every single time. Last year they discovered an oil leak on my car that had less than 1K miles before warranty expired, saving me thousands of dollars in repairs. Cant thank them enough!
I had a great experience with Ace. Josh was super friendly and knowledgeable, they got me in quickly and finished the work same day, and they made picking up my car after hours a breeze. Highly recommend!
Ive been going to this place for a few years now and I feel fortunate to have found them. They do good work and are very accommodating. They also give transparent estimates and clearly indicate work that they see as necessary vs optional. You cant go wrong!
Rip off. I told them I was from out of town and they tried to charge me over $100 dollars to mount and balance 2 tires and make me wait for 2.5 hours. Hey buddy guess what you reap what you sow! Heres your review. Went to Angels Tires two blocks down the road they charged me $40 out the door in 45 minutes.
I have been going to this shop almost exclusively for the last 5+ years because they are fair, trustworthy and punctual. Their work is excellent and I have never had a recurrent problem after a repair (a lot more than I can say for some other local shops). The pricing may be slightly higher than a bargain shop, but I can assure you that the piece of mind and warranty are worth every penny. Also, the bill is always itemized with clear explanations for the charges. These folks deserve your business.
Always so kind and helpful - they are willing to do whatever it takes to make the customer happy. Always pleased with their service!
I found a nail in my tire and Ace Auto Repair was able to fix the leak within 2 hours. Fast, efficient, friendly. Highly recommend!
Good service and nice folks. Wish they had a waiting area.
Been coming here a couple of years and the work is good and the pricing clear. They have a system where they do an inspection and send photos which is good for catching things that need doing.
Our go to mechanic to service our older (but nice) vehicles. Great service, communication, and more. Front office staff is top notch. They all seem to really care about the quality of their service, setting expectations, and more. Well keep coming back.
These guys are very thorough. My experience was great! I will continue to come back here for all my mechanical needs that will arise in the future. Thank you Ace!
Had a flat tire on my Audi A5. Was able to walk-in and get it fixed in less than 1.5 hrs. Great service and Dave at the counter was very friendly. Happy to go to the local shop.
I took my Subaru Impreza in for an issue with low-speed turning/parking that a previous shop couldn’t diagnose. The issue was discovered and estimated for me (center differential needed replacement). I dropped off on a Monday and picked up on Wednesday, ahead of schedule. Throughout, the staff was friendly, communicative, and transparent. Will be returning for my regularly scheduled maintenance.
Check engine light came on, so I called and made an appointment based on their online reviews. I had a ton of deferred maintenance on my vehicle, so I ended up having them do a bunch of work. Everything they suggested be done after a full inspection wasn’t a surprise based on what I new to be wrong besides the engine light. Price was reasonable considering the scope of the work. I’d definitely go to them again, and I’d recommend them to others. Great communication throughout the process, friendly staff.
I can’t thank enough for Ace Tire for helping me fix the vibration issue on my BMW X6. Trevor, Chris and Dave were amazing to work with. Thanks you all. They were so friendly and took their time to assure me that I understood what was wrong with my car. I’ve been to many tire shops and they were never able to fix the issue. My car always have had a bad vibration. However, it’s all gone now. I am very pleased. I will take my Maserati there to get wheels balanced as well. They reached out to me to make sure everything went well and wanted to see if I had any questions. Super professional and knowledgeable staff. Thanks guys. See you soon.
Previous shop stripped my oil drain plug on my 2015 Hellcat Challenger. Was not happy about it. These guys were able to swap it with a new plug and change the oil same day. Very helpful and professional! Looking forward to more work with them
Communicative & efficient - overall a seamless experience. Thanks
Love Ace!! Really kind, knowledgeable staff. Im a car novice and Ive always appreciated how Ace staff explain my cars issues in a way thats courteous and respectful and their prices are reasonable. I live in the neighborhood and recommend them to friends.
This is the very best shop I have ever gone to. They are 35 miles away from me as well. They are honest, and are there to help. Eric snd Elijah work very well together. They are courteous and professional. There was something I thought I needed and they told me that I did not need it and explained why. That type of honesty is why I will not use another shop. It is also very clean throughout. This place is a very nicely run business. They deserve and earn the business.
Great service! I brought my 10 year old car in for a spa day that included checking out my squeeky brakes, an oil change, air filter, windshield wipers, and 4 new tires in advance of a road trip. These guys took the time to get an understanding about what kind of conditions Ill be driving in, the differences between various classes of tires, and various price points within my budget. We decided to check the brakes first, and this is when I knew these guys are legit: instead of trying to sell me an entire brake system with rotors, pads, labor costs, etc, the squeek went away with just a good cleaning of the surface areas! A less reputable shop would have tried to sell me brakes. The basic maintenance was done and we ordered tires; after picking up my car, it felt like a whole new ride with new tires - better traction and handling was immediately noticable. Ill be driving cross country soon, and I cant wait to see how my gas mileage improves with these 4 new babys rolling tough! With a 3500 mile drive around the corner, these folks delivered peace of mind within my budget. I hope they treat you as well as they treated me!
Got a new set of tires + install + alignment. Ace Auto people were friendly and responsive. I would use them again.
The ACE team is fast, professional and cares that you understand what your car issues, fixes and alternatives. Thanks Elijah, Trevor and Dave for giving me a run down.
A great experience with everyone at Ace. I will be back.
These guys were incredible. In fixing a simple flat tire they also identified for me a short list of items that would need attention soon. Since I had just had the vehicle in for a regular tuneup at another garage I was very surprised that I was not informed of these items previously. Dave and his crew were efficient and thorough in making the additional repairs and the car now runs like a top. Thank you!
The folks at Ace are very kind and courteous. So helpful and patient!My car came back to me in great shape and their turnaround time was quick!I will definitely be coming back:Thanks guys!
Brought my car in for a general maintenance look over and their report came with all the things I was expecting to see. No surprise maintenance issues to try to run up the bill and the work was done in a day and a half. Can’t beat honest and quick in car repair shop.
Twice now I have dropped by to get a nail hole repaired in my tire. I was so relieved that it could be repaired and did not need to be replaced (I have an AWD so that would have meant a whole new set). The staff were courteous, super quick, and friendly. And there’s a great little beer shop across the street to kill time at.Good spot! Thanks Dave!
This is an excellent shop! Never before have I felt so confident that I was being given accurate information and a good price on car repairs. I was treated kindly and with respect. One of the representatives even texted me the following week to see if everything is still going ok with my vehicle. I’ll be back next time I need my car serviced!
Had multiple good experiences with multiple cars here. The work is top notch, timely, and with great communication.EDIT to add that weve since had more work done on one of our cars, and the work has been great, they caught a few issues before they became much bigger problems, and theyve been very understanding about needing to wait on a couple repairs for financial reasons. Will definitely be returning.
Ace Auto Repair in Lake City was recommended by a retiring garage owner who had serviced our cars for over 20 years and whom we love. He gave us the name of his lead mechanic, Trevor, who had transferred to Ace Auto. His recommendation was greatly valued, so I made my first appointment and took my car in for regular maintenance and was delighted with their professionalism, courtesy and friendliness.
Very friendly and professional. They got the job done right and were enjoyable to work with. This was my first time there and I definitely plan to return
I had a sudden flat that needed patching. With little notice they were able to fit me in and patch up the hole quickly. Thanks again for your help!
I had a serious problem with the transmission. And I was looking for a reliable and professional place. Luckily I found this place that did a professional job and at a reasonable price. The attitude is kind and patient. Highly recommend.
I was so impressed with the speed and service from Ace Auto when I needed tire repair. Will definitely be coming back for all future auto trouble.
Great recommendations for tires and brakes! Communication and service was professional and prompt. Theyve been very courteous and helpful and the work quality outstanding.
Very professional and helpful. This was our first time bringing our car in and we plan to continue coming in for service in the future. Everyone was very helpful replacing our tires, headlights, and checking our brakes.
I don’t live in Seattle so I don’t have a regular mechanic here, but I took a chance on Ace and wasn’t disappointed. The staff was super friendly and helpful and the service was quick, high quality, and reasonably priced.
Friendly and quick tire repair. Thank you!
Great people, Ive had some difficulties on my end with my wheels and theyve given me great options. My mother has also gotten tires from here and they are still going strong. Great service all 4 times Ive gone here
“Cat Security” makes top-of-the-line theft prevention devices for catalytic converters and they recommend Ace Auto Repair for installation. Ace did a great job, completed on-time for the quoted price. Thank-you Ace!
This place is sketchy. The customer service person at the front desk wasnt wearing a mask. Despite what their response to this review days, this was the state of things when I went. I hope they Tammy this opportunity to adjust their procedures to be safer.I came in to get my leaky tire checked and they correctly assessed that I need new tires sure to low treads. But then they quoted it at $600 (probably for off brand tires too), which was much higher than the $450 estimates I was getting other places. I ended up going with Costco Tire because they had better products.They also checked my battery, which I did not have any issues with, and said I needed a new one. I replaced under 2 years ago so I thought that was odd. (Correction: they wanted to charge $170 for the replacement, not the $400 I quoted before). I went to a different auto service to check out and it turns out that it was still covered under the warranty so they replaced for free.Moral of the story: this shop is not COVID safe and not your best option around.
I would highly recommend Ace for any car maintenance services! Chris and Dave were both very friendly, honest and upfront about repairs necessary for my car. They were able to replace my tire, brakes and investigate an oil leak in a very manner for a more than reasonable price in my opinion. Definitely will be visiting them from now on for any auto services.
Every experience Ive had here has been positive. They are helpful and get the job done. They also are transparent with other issues that may need fixing soon, but do not pressure you and overwhelm you with having to make those changes.
I’m actually taken aback by how frustrating my experience was.Throughout the whole process, communication was poor. Ive explained how to spell my name multiple times and showed my debit card and everyone continued to spell it wrong, my number was recorded out of order so no one called me when I was told I would get a call, which resulted in my car staying overnight and I ended up missing 3 days of work in total when I was supposed to miss 1.I also understand that time is valuable but if Im paying $200 to have my car looked at, I would hope theyd at least find a definitive problem. I payed $200 for an hour of diagnostic, my car stayed overnight because no one could call me, and then I was asked if Id like to pay an additional $1100 to have a couple services done that could POSSIBLY fix the issue. When going through my options, the possible fixes I was shown were things I had already looked up on Google. I paid $200 for information that I had already Googled.When the manager texted me and asked me how I liked the service, I was honest and said how frustrated I was. He was defensive and condescending and told me:“OK, I can understand your frustration. I apologize about the mistakes of recording your name and number incorrectly. The problem with the car was that we could not get it to replicate the issues, therefore, could not give you a definitive answer.However, we did come up with a solution to a common issue with your particular vehicle and gave recommendations on which you declined to do. As far as Googling the problems and wasted money, if you were confident the solutions, maybe try them first next time.“I dont like complaining and being this customer but Im so disappointed that I wasted my time, money, and missed work for this. There was no attempt to rectify the situation or apologize without being immediately defensive afterward. From neglecting to learn my name and number to responding in such a condescending way, I feel that I was disrespected through the entire process. Please don’t ask customers for feedback if you’re going to be rude to them in response.
Some of my worries had dissipated! Your service was highly recommended for its low cost and high quality! I will, without a doubt, return!
I had a tire blow out and they fixed it within 5 hours... Pretty fast, considering the tires werent in stick locally! I did get to drive off on my road trip that same day, and was very happy
Patched my small tire leak in about 2 hours during a busy Friday. Staff were friendly and efficient. Will come again next time.
Very professional experience, very fast, really affordable. I definitely recommend them.
Recently moved to Seattle and am always nervous about finding a new car mechanic who is trustworthy and won’t rip me off, as I know nothing about cars. Ace’s is the place, they fixed exactly what I asked and were very realistic about what was worth fixing on my old car. No pressure from them to fix anything that wasn’t necessary. I appreciate their work and will definitely be back! Thanks!
Fast and professional. Super reliable and can’t beat the prices.
Im not one to leave reviews (good or bad), but felt compelled to for Ace. I had a nail in my tire, they were closing in 30 minutes, and it was pouring down rain. I called and they said they would figure out a way to get it done immediately. Its hard to find places these days that will go out of their way to help someone out, but these guys did. They were professional, efficient, and fair. This is my second experience with them and they have earned my loyalty!
Just want to say that I am very happy to have a true neighborhood mechanic shop (to me that means good people, honest and will take on diverse projects) that I can, and do recommend. I do a lot of my own vehicle maintenance, but when I’ve not had the time or ability to tackle some repairs, Ace has been a huge help. I appreciate their good communication, fair prices and quality work.
Exceeded my expectations in every way. The repair was performed faster and cost less than I expected, AND they explained what had gone wrong and what to look for in the future. Id give 6 stars if I could! Ace/Tire Pros has earned my business indefinitely in the future. Thanks!
Everybody worries when they take their car to the mechanic. They are always going to do an amazing job and take great care of you. Always a good experience
Going the extra mile in terms of customer service and asking how they can do better. Great to see from a mechanic!
Called hoping for a same day service and they told me to come drop off my car when I liked. Got my oil changed and a couple filters changed. My car was ready in a couple hours. Quick and easy!
These guys are great! I discovered a leaking tire late in the evening, and needed it fixed so I could go skiing in the morning. I left a message, they called me back first thing in the morning, and actually got me in before they technically opened. Ski day saved!
Outstanding shop with super friendly crew. Very knowledgeable about both my new Prius and also my old Subaru! Faster and honestly more thorough than the dealerships Ive been going to!
Why would anyone go anywhere else? We got tires from them and they were able to fix a flat quick and easy when we ran over a nail. Will return upon the next disaster.
Urgent tire situation with a nail the day before Thanksgiving! I know, I know, we werent supposed to be going anywhere this year, but I still wanted to pick up the take out bag my friends were preparing for me. Ace Auto got me in same day, did the necessary tire swap (nail in wrong place, couldnt be repaired), and got my car back to me before the end of the day. Its only been 2 days now, but so far so good, the tires are in place and performed well enough to save my Thanksgiving! Gratitude to the entire crew at Ace.
We had a lot of deferred maintenance done on our Honda Accord before selling it to a friend. We had a complete estimate before starting, the work done s as per quote and was finished on time. Very satisfied.
Cheerful and professional staff. They answered my questions and concerns with knowledgeable observations and recommendations. Someone checked in several days later to make sure everything was still working perfectly. I will use Ace Auto Repair again whenever I can. I cant imagine better service than what I have received from them!
Usually buy tires at the big box. But went to Ace for alignment based on my mechanics strong recommendation. Glad I did. Should have gone sooner. Clean, active shop. Professional service, on time completion. Fair pricing with discount for cash. Will return for future tire and wheel needs.
Top notch service and repair. Done right the first time. Friendly, well priced, my go to guys for the best service in town!
Been taking our cars here for several years. They do a great job for a fair price, and are mindful of cost vs benefit on our older vehicles. Were lucky to have them in the neighborhood.
Came in with a suspected flat tire. Chris and Dave were great to work with and the problem was diagnosed and solved in about an hour. Great experience.
As always: excellent diagnosticians; professional work done right the 1st time; car ready on time; clear channels of communication; no scare tactics or taken advantage of because Im a woman; basically - no B.S....and did I say friendly? All these things are why theyve been my mechanics for the past decade. Kudos, guys!
Wonderful staff! Quick and painless service