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Red Rock Auto Service Center
2045 Yavapai Dr, Sedona, AZ 86336, United States
Comments
Mo
Review №1

Red Rock Auto is my “go to” place! I am always taken care of by all the guy’s that work there. It’s a no bull kind of place..... They have year’s of experience and ALWAYS shoot straight. If they can fix something it’s done right, done well and done with the utmost integrity! I will be a customer for life! 🤓Mo Wilson

TI
Review №2

Great office manager, Michael is very knowledgeable listens to what your saying which is rare these days. Doesnt over sell. Clean work area. Great scheduler, more then fair prices. Never been overcharged.Will is a top of the line machanic. I highly recommend this shop.

Ma
Review №3

60,000 mile check up & maintenance. Thank you for your honest services.

Li
Review №4

The Red Rock Auto team ROCKS! They rescued 5 stranded ladies visiting Sedona and not only took care of the problem quickly and efficiently they were all very pleasant and accommodating - not to mention handsome :). Was a great experience - wish I could give them 10 stars!

Ro
Review №5

Alternator went out coming down the canyon from Flagstaff and we were lucky to flag down a tow truck that happened to be passing by. Googled mechanics in the area and had the driver drop us and our car off here.They knew we were traveling and got us taken care of quickly. We were expecting an inflated price since they knew we were from out of town and didnt really have any other options, but that wasnt the case. Having a mechanical issue 750 miles from home is never fun, but they made it less stressful and charged the same as my local mechanic that I have a strong relationship with.

ca
Review №6

They checked over my car created a nifty maintence ck report, put in a new starter, ordered two new tires.I am very pleased with everything about my experience. They were kind, interested in my needs, professional, kept me informed of the work and the cost., and drove me home, when I left my car and picked me up when it was finished.

An
Review №7

Super friendly staff and they were very eager to help right away, I came by the end of the day, but it wasn’t a problem at all!

Na
Review №8

Traveling from Colorado, found myself loosing power steering on the highway near Sedona. Scary! I am thankful that random internet search suggested Red Rock Auto, because not only they took my car in right away for testing, detected the problem and estimated repair, but also put in extra effort to ensure we were safe and comfortable until the car was road worthy again. I like businesses like that, where associates are considerate and straightforward, where mechanics know their trade, and where the job gets done.Definitely recommend.

Ed
Review №9

Very bad experience with them.we paid 500 dollars for nothing. They were not able to correct the problem. We brought it to them 3 times but the problem still was not corrected.Be careful.dont bring youy vehicle to them.

Xa
Review №10

Bill was great and fixed our truck very quickly while on vacation at Oak Creek Canyon.

Ch
Review №11

Overall, I am blown away by the level of service this business showed me. Michael, their Service Coordinator, was very curteous, professional, and just a helluva nice guy!My car had an AC problem and I showed up without an appointment. Michael fit me in with a minimal wait. They ran into an issue that at first neither of their ASE-certified techs could figure out. I showed up to pick up the car and Michael said no charge because they hadnt been able to figure out what was going on. Looking out the window,, I could see both of their techs still buried in the engine. They were still trying to figure it out! Just as I was about to leave the office, one of the techs came rushing in stating they figured it out! Rather than just saying no can do, have a good day, they were diligent and kept at it!I could not express more gratitude or appreciation for these gents. They do great work, are fair priced, and are a pleasure to work with! They do Sedona proud!

Ta
Review №12

Amazing service from these guys! Hands down our #1 stop for any issues when were in Sedona!

Ja
Review №13

Took my vehicle there once, and got some excellent service. I thought it might’ve just been my lucky break no pun intended. I took it there again, after another breakdown and they got it fixed just as fast as the first time and with excellent service. It’s my go to shop now

Ca
Review №14

Red Rock is honest and forthright. They dont try to up-sell you or do things that are not needed. They DO give you heads up regarding items to consider for future repairs or maintenance. I HIGHLY recommend Red Rock!

Ce
Review №15

My auto was under full warranty, when all said and done they charged me over double for rebuilt alternator. MSRP (which is suggested retail) was 249.00 they charged me 449.00. They told me they knew its twice the cost but thats how they charge. I had to pay the difference of 200.00 dollars because my warranty company said the wouldnt cover over retail. Total rip off! They prey on tourist because they have few alternatives. My Warranty Co. suggested I go there because they were rated 5 stars. Dont go, 1 star rating is being generous.

Sc
Review №16

These guys stepped up and helped me out. Awesome job

As
Review №17

Exceptional customer service! From the moment I called Michael was extremely pleasant and very helpful with getting my car in quickly since I was only visiting for a few days. He even had one of the technicians drive me to my meeting while they fully inspected my car to make sure it would be safe for my 10 hour drive home.

Ti
Review №18

I received high quality repairs on my trucks breaks. They explained the repairs to me, preformed the repairs in the time promised, gave me a free ride home and back. I highly recommend this Red Rock Auto Center as a very professional experience. I will use them again. Ten star service **********.

ma
Review №19

Very professional and friendly service. I was even picked up at home by the owners wife to pick up my car so I could make an appointment on time!

To
Review №20

Great company. They were very understanding of our need to return home after our vacation in Sedona. Honest and trustworthy. Great people in a time of stress caused by a broken down car.

An
Review №21

They are very nice and do an excellent job. Thank you Andrew Serrano

Ma
Review №22

I dropped the car off for an oil change at 8 a.m. I was going to wait but learned that the car would not be ready until 2:30. You should do better than that.

C.
Review №23

It was most unfortunate to break down in Sedona, but so very fortunate to have my car towed to Red Rock Auto Service Center. Bill, the owner, was honest and repaired my car for more than a fair price. Inside the shop, you’ll notice all of the awards and training certificates that are a testament to Bill’s belief in staying on the cutting edge of knowledge. This is the shop where expertise meets integrity! Highly recommend!

Ma
Review №24

Experienced engine issues about 17 miles outside of Sedona. Made it to Sedona and found Red Rock Auto Center through consulting AAA. Arrived to find facility closed (Sunday). However, found that the owner was in the office conducting accounting duties. After speaking to him, the cars issue was discovered and a plan worked out. Owners wife (Anna) drove us to a motel with all of our belongings. The part was ordered the next day and installed within an hour of its arrival a few days later. Part had to come from L.A. Facility kept us updated each day so that we could continue to make arrangements for lodging and vehicle rental while we waited for the parts to arrive. Vehicle was repaired perfectly and the owner even hand washed and dried the vehicle himself after dust had accumulated on the vehicle from its being parked in his dirt lot. Great service and super friendly people, one and all..

Pe
Review №25

Fantastic service! I showed up in trouble on Saturday, day after Christmas. They were closed for service, like every other shop in town. The owner, Bill, was there, and took pity on us. He helped us get going back to Phoenix. We were in Sedona for 3 days celebrating the holiday. Our car was fully loaded, and in big trouble. Electrical problems, the car wouldnt go over 20 mph, and the check engine light was on. Even though closed, he took his time, and did the repair the right way. No rush job.This man was our guardian angel . If he hadnt helped us, I dont know what we would have done. Bill, we love you! Youve made a friend, and we will see you again. Hopefully we can take you and your wife out to dinner next time were up there.

Ju
Review №26

So I brought my jeep to the shop because they had good reviews and ratings on Google but unfortunately after dealing with the little bro at the counter him telling me that if I drive my vehicle I was going to probably crash and die because it was so unsafe and I need a $10,000 worth of repairs I quickly came to the realization that one he had no clue what he was talking about and two they just really didn’t wanna deal with me which is fine but customer service and communication are very important when it comes to running any business so telling me my rear differential is bad and then finding out it was just a starter was kind of shocking and then to get the review were they said my starter was fine but the rest of my vehicle was basically worthless and I needed to repair it all was kind of shocking I don’t think I’ll ever come back to these guys sounds like the only one that knows what’s going on in that shop is the owner bill calm down little bro you’ll figure it out

Br
Review №27

Bought a Dodge from Carvana and had some immediate issues with oil leaks. Michael got on it quickly and sorted out the problems. Ordered parts and got my warranty people on the horn and was covered. Seamless process. Bill is always spot on with help as well. Keeps my business vehicles running! Thanks guys

Pa
Review №28

Bill and the crew at Red Rock Automotive were amazing. The issues with my truck were explained to me in detail, the work was done professionally from start to finish. And their pricing was very fair. I would recommend them to anyone who needs their vehicle repaired

Ci
Review №29

Work seems to have been done just fine but the vehicle was not ready at the appointed time so after they had it for 3 days I had to wait another 45 minutes to install the side mirror which they were supposed to install the 1st day.

Le
Review №30

Red Rock has done two pre-purchase used vehicle inspections for me over the past two years. They give an extremely detailed comprehensive inspection that has been very useful in my purchase decisions. Their actual repair cost estimates were quite a bit higher than other mechanics but their service is very professional.

Sp
Review №31

After the oil change i pulled out into rush hour traffic and my car died and would not restart. Very scary! Had to get towed and get ride. I wondered why they power washed the top of my engine esp. after telling me my distributor cap was cracked. They didnt admit to it and i watch then do it, confused, because i never had anyone power wash top of my engine after an oil change.

Mo
Review №32

We brought my son’s car in for a diagnostic and some maintenance while he was visiting from Phoenix. I knew we would be taken great care of by your shop. All of your technicians are kind, professional and trust worthy. This was my second visit, the first time I had my car maintenance taken care of. It’s apparent that you all know what your doing, and do it well. There were a few of our local Sedona police cars in your bays. You know they’re not going to bring their cars just anywhere, they bring them to the best!

Lo
Review №33

Always pleased w this place. I asked them to check a few things on top of the oil change. Always pleasant and obliging. I also appreciate the analysis they run. Let’s me know what my car needs now and what I can expect it needs in the future. Definitely recommend RRA!

To
Review №34

They did a great job checking out my van and diagnosing the issues with it. They did a free block test and topped off my fluids for free. Great customer service, too. Will return to them for future services. Thanks, friends.

An
Review №35

Always great work and service. Bill (owner) never lets you down. Top recommendation!

Le
Review №36

I had a battery problem, and they replaced the battery that was under warranty from them. They also gave me lifts to and from home.

Ma
Review №37

Ive gone to Red Rock twice for my work truck and once for my personal and they have done an outstanding job. Quick turnaround on repairs at a reasonable price. Thanks to Mike and the Red Rock Auto family!

vi
Review №38

My toyota 4runner 2001 was left stranded in sedona arizona with a transmission leak issue and luckily it was towed to the right place . The car was replenished with more transmission fluid at its proper level and Michael and his team brought my truck back to life. Its been a couple days since It was serviced and the check engine light hasnt came back on. These guys got the confidence to tackle any issue your car may got and put you back on the road in no time . Thanks again ! I am now in Dallas texas with a gallon a of transmission fluid just in case it goes down again and dont worry they will show you how to do it yourself.

He
Review №39

Bill and his wife run the business as a team. Very professional from the technical repairs and updates to the customer service. Total confidence with their work. They offered to get me around and even offered a vehicle. I have never picked up a vehicle from a shop cleaner than when I dropped it off. Engine cleaned and car got washed. I was picked at our camp site when work was done. So happy to be on the road again with confidence.

Da
Review №40

They repaired my business service truck, stayed late and made sure the repairs were completed, i greatly appreciate these guys, if you use them you will NOT be disappointed.

fa
Review №41

I couldnt be more please with the service of my Jeep Wrangler. Bill (the owner) is an amazing man. Tim the manager- Perfect in every way. They are all so kind and very fair pricing. They will take you home if you need to leave your car AND pick you put when the work is finished. My jeep is running beautifully! I am very happy with everything done. Thank you!***I called today 1/7/2020 about an issue with my Jeep Wrangler. The new manager Michael, awesome guy told me where to take my jeep because the tires need to be balance. No run around... Truly an HONEST Auto Center which is rare. You will not find a better place.💗

Mo
Review №42

Got an oil change and a new air filter from these guys! I usually change out my own air filters but this shop doesn’t charge for labor on the in cabin air filter. I want to support small business right now so I went ahead and had them change it out. I highly recommend coming here for your auto needs!

Ju
Review №43

The staff at Red Rock were great when we experience truck problems on I 17. They gave us a ride to a local hotel and had us up and running by 10 am the next morning. We continued our trip back to Canada with no further problems. Their quick work and helpfulness allowed us to get back home before the next snow fall. Thanks again, John and Judy Russell

Ge
Review №44

I had a great experience. They were able to take my car in immediately and have it fixed within just a few hours. Their phone app was also very helpful

Ja
Review №45

Very polite and professional staff. They accepted us as a walk-in and repaired our car within a few hours. Their prices were very fair and reasonable. So glad we found this place!!!

An
Review №46

Went above and beyond to help us travelers.

Da
Review №47

We appreciate the extra effort to fix the engine AC in our RV Friday afternoon. Saved our weekend trip to lake Powell. Worked great, wonderful trip.Thanks BillDan & Char

Br
Review №48

Got me in the same day for diagnostic, ordered the parts and fixed my a/c the next day. Great service and friendly staff. Would definitely recommend and use again.

M
Review №49

I called red rock auto center because my van was leaking antifreeze while traveling across the country. Not only did Bill fit me in immediately but also finished the job before 230pm also he was very thorough in diagnosis and the explanation thereafter. I’m so grateful for the honesty. Felt like I was dealing with my mom n pop mechanic back East. Thanks guys!*** update review was5 stars. Now different people “run the show “ ( barely adults)where the owner told me my oil leak was not bad, a month later another mechanic told me it was leaking like a sieve. He told me not to drive and said it was the oil pan under my transmission. Went to another mechanic and it was actually barely a drip but looked as is someone put transmission fluid on the pan to dupe me ( a female customer) it actually was my shift solenoid which allows shifting into the higher gears. It lasted another 7 months and I needed to replace the part. If I had listened to red rock auto I would have paid 800 bucks for a drip pan I didn’t need. Get a second opinion if you get ANYONE other than the owner!!

Jo
Review №50

Our rental car had a signal light out. Stopped by to get this fixed and they had us in and out within the hour. Very personable folks. Comfortable place to wait and all the coffee/water you want. All this with a smile and a very reasonable price. Thank you Red Rock Auto for helping us out today.

J
Review №51

Bill was awesome-so was Jaws towing. Let me pick up Jeep on a Sunday!

Br
Review №52

Customer service was great. They explained everything that was checked in detail. I also like how they text me the report so I could save it digitally

Jo
Review №53

Great people to work with and were very honest

Mo
Review №54

Bill and his team are the best!!! They are so willing to help solve your car issues and offer solutions. I highly recommend them and will continue to take my vehicle to them for continued service and expertise. Im so fortunate to have a local business I can count on!

De
Review №55

Great service. Liked the pictures of the failed parts and the follow up after the work was completed. This was my first service done at Red Rock and I came away very satisfied and impressed with the quality of the work completed. A very thorough inspection of my Denali and follow up quotes via email kept me informed of my work requested and completed, no surprises! As a side note, my wife drove me to pick up the Denali in our Jeep Wrangler. The Jeep failed to start upon leaving. Bill quickly diagnosed our 6 year old battery failed and replaced it with an upgraded maintenance free battery and checking the electrical system and alternator. Quality work and follow up! My wife drives her Jeep running errands all over town and I shudder to think of this happening on one of her shopping trips. Thanks Bill and Ramon for again the quality work and great service at very fair prices. We’ll be back.

Wo
Review №56

So I’ve got a story about the absolute most shady dangerous mechanic service I’ve ever experienced. I’m pretty knowledgeable about working on vehicles and only take my truck in if it’s a job I dont have the tools or equipment for. I have a 95 Tacoma and I needed new ball joints, steering rack, control arm, tie rods, etc. so I call them up and am quoted $5500 for basically a new front end. Which is fine, I drop the truck off and it’s taken care of. A few days after getting my truck back I load up my girlfriend and dog to go spend the day out at Apache maid. As I’m driving in I hit a small pothole and heard some grinding noise so I check out the newly done work and everything seemed fine but turned around as something just didn’t feel right. So I drive back to the I-17 which is 6-7 miles from where I was. As I was turning onto the on ramp the grinding started again and steering was impossible. I get out and look at everything again to find the tie rod on the right side was disconnected and dragging. If that hadn’t come off right when it did me, my girlfriend and my dog would probably be dead. So to me it’s clear they forgot to put the cotter pin on the bolt that connects the outer tie rod. I understand this is a simple mistake as I missed it as well. But as a professional mechanic I’d think that’s a pretty simple thing to check after a job like that. So I call them up and they tow it and take care of the issue at no cost to me. I was extremely understanding as I get that mistakes are made sometimes. Flash forward 7 months and I call up because I need an alignment done. Bill quoted me $90 I explain I’ve had work done and the issues I experienced afterward, bill says he’ll just take care of it, great I make an appointment for the for the following week and drop it off on that date. Well 2.5 days later it was finally done, 2.5 days for an hour job? What was the point of the appointment? I show up to pick it up and they say it’s going to be $120, so clearly I’m frustrated and definitely expressed that and told them what bill said. Come to find that he didn’t put that monumental cotter pin mistake in my work history, I wonder why? So they eventually drop the price to $65, cool I don’t expect free work but I do expect to pay what I’m quoted at least. I get in my truck to leave and noticed my seat was moved along with my subwoofer which needs to be set aside to move the seat. So I go to move it back a realized every single wire was ripped out of the sub in the process of moving it. Thanks guys! Anyway, I fix it really quick and go to leave. I noticed my AC wasn’t getting cold... I flip it on and off a few times and eventually heard the compressor clutch engage. So yesterday morning I go to run errands and the AC Isn’t working, I check the fuses and all the wiring and nothings wrong. I hook up my freon gauge and notice it’s completely empty, no pressure at all...not only that, but the cap for the discharge port was missing and the connection wiped clean... funny thing is, I checked my Freon pressure the week before I dropped my truck off and it was completely full. I recharged it this morning and there’s clearly no leaks in the system. So Put 2-2 together and make your own conclusion.I’m a local to Sedona and have given these people a lot of my money, time and patience. If this is how they treat locals or anybody for that matter they deserve to have any licensing they have taken away. They’re lucky I didn’t bring up a lawsuit against them. So in my opinion I wouldn’t bring an RC car to these people to work on.Update after your reply: you have the audacity to suggest I’m lying after everything you’ve done? My seat was ABSOLUTELY moved and the wires of my Were ABSOLUTELY ripped out by you. The cap for the high pressure port of my AC system wasn’t missing before I took it to you and the Freon was ABSOLUTELY full. You ABSOLUTELY almost killed me, blame it on who you want, it’s your business you need to over look major jobs. As far as the wait for the alignment I would have NEVER agreed to three days And $120. Take accountability

Ka
Review №57

I called before I came in to see if they had the filters I needed in stock and to get a quote. They said they could get the one they didnt have there in under 10 minutes and the price was half of what I was quoted elsewhere. I arrived and they were so fast and friendly and have a cool outdoor lounge area. I definitely recommend this place and I will be returning for my oil changes regularly now. Thank you Red Rock Auto and Cycle!

Su
Review №58

These people know what they are doing. They are polite and professional and I will go to Red Rock Auto for all further maintenance on my car. How wonderful to have this in this small town!!!

Ma
Review №59

Great service as always. They are prompt, kind, and always looking to provide excellent service.

Da
Review №60

Five Star service plus! Everyone on Bills team was absolutely awesome when I brought my 97 Dodge Roadtrek in for brake repairs. The emphasis on service and training, customer relations and consideration of pricing... Everything went as well as could possibly be expected. Both front rotors got replaced along with a caliper, and the leaking water pump with swapped out as well, in addition to some regular maintenance. I came out early on a Monday and they hustled to at get me back in my van to sleep for the night. Then the remainder of the repairs got done the next day.Auto repair is not cheap, but Id rather pay Bill and his crew once, then have a backyard guy do it cheap twice! That said, the final bill was less than I expected. That and the nationwide repair insurance that guarantees their work...there are not enough stars!

Mi
Review №61

Had to stop here to get a new radiator on a 3 week road trip, and we.were very happy. These guys are some of the best mechanics Ive met. Knowledgeable arena extremely friendly.. they even offered us some food and coffee. They got the parts in quickly and with reasonable prices. Very impressed with the staff and overall experience!

Ke
Review №62

Red Rock Auto was super nice and professional! there’s no swindling or upselling- I do trust these guys that they have my best interest. They changed the oil on my Prius (they already knew the type it needed) without an appointment (granted I took my car in right when they opened at 8am), and completed the job in about 2 hours. They did a complimentary overall check, which informed me that I had some license-plates bulbs burned out, but since I still had one working, it wasn’t necessary to buy to bulbs just yet. Thank you!

Ba
Review №63

Bill is always kind and professional. I have found he does a very thorough job and is worth it! I also appreciate that they will give me a ride to work if I need it, makes keeping my car serviced much more convenient!

Ro
Review №64

If you have car troubles in the Flagstaff/Sedona area, these are the people you need. Towed to another place at 5 pm on a Fri. with a diesel Excursion - alternator failure. The 1st shop said they were closing; & couldnt even look at it until Mon. (We were on way to grandsons funeral; needed the car repaired so we could start home Mon.) Then, we were towed to another shop: Red Rock, where Bill stayed after hours to help us out. He agreed to obtain parts & work Sat. so we could leave AZ Mon. morning. (Even drove us to pick up a rental car so we could get to the funeral on schedule. They did the repair on Sat. (their day off) & we picked it up Mon. morning & headed to Okla. The work was performed correctly, using good parts and reasonable price. Highly recommend these folks. Bill is an experienced man and was willing to go the extra mile to help us at this trying time.

We
Review №65

Absolutely awesome and quick service. Went above and beyond our expectations. I can’t say enough about how wonderful they are! Don’t bother going anywhere else, these people are THE BEST!

er
Review №66

The place was closed even though online it said it was open

Ma
Review №67

Great place, very helpful employees. I felt like they were trying to help me solve my car problems without ripping me off.

By
Review №68

Our Jeep broke down driving into Sedona from the valley. We had two dogs, two kids, and two adults. There is nowhere to pull over so we blew the engine, overheating it etc. We literally coasted into red Rock Auto center. These guys are top notch. They are really young and that threw me off for a second but, they are beyond professional and very caring. They took care of us in lightning speed. if for any reason youre in Sedona and you need help with your car truck or Jeep, dont hesitate to call these guys. I have to say it, these guys restored my faith in a lot of areas. Thanks to everyone thereand I recommend them highly to anyone in Sedona that needs help with their automobile.

A
Review №69

As usual Bill and company did a great job. I know I can trust them to be fair and honest. I would never go anywhere else.

Ri
Review №70

These guys are the best. Took my car in to get ac recharged and had an o-ring leak. They took care of it fast and replaced o-ring free of charge. Bill and his guys are professional and courteous. A++

Al
Review №71

Red Rock Auto and Cycle is by far the best place in Sedona to get work done on your vehicle. They have reasonable prices and do quality work. They go the extra mile. The owner Bill runs a tight shop and is very cordial. The service advisor Michael is exceptionally knowledgeable and is very good with explaining technical terms in a easy to understand way. They are quick getting your car in and out. I would recommend Red Rock Auto and Cycle to my friends and family.

Al
Review №72

I had one of the most positive auto repair experiences Ive ever had with Bill and the team at Red Rock Auto & Cycle. They went above and beyond my expectations with service and honesty. They educated me on the work that needed to be done and treated me with respect. They fabricated their own parts for my vehicle when parts were not available in the immediate area and even stayed open late on a Saturday to make sure my vehicle was safe to get back on the road for my road trip. After all the work was said and done, I was more than happy to pay the fair and reasonable price for labor and parts. Thank you guys!

al
Review №73

4 days before my husband was scheduled to fly in to drive my Mothers car cross country we found that the car was dead. Being from Buffalo I was left to rely on public opinion of Red Rock Auto &Cycle. Let me tell you, Bill makes miracles happen . We surprised him with AAA dropping the car off and he still made magic happen. My husband still left on time and arrived home safely all Thanks to this team. Wire harness, fuel line, battery, full system check and even a cleaning of the vehicle. No price gouging. Just Great folks making things happen! Thank you to Bill and his team!

St
Review №74

Bill, and the crew at Red Rock Auto & Cycle did a fantastic job. I stopped in to get two broken lug bolts fixed on my front tire. They did a diagnostics check, and found that my brakes, and rotors were down to about 5 percent. They got the parts, and did the repairs the day before we were heading back to Michigan. We had a safe trip home. They did a great job at a very reasonable price. Thank you very much RRA&C.

Ja
Review №75

Did a great job of going above and beyond car care. They gave me a nice courtesy inspection and notified me that I needed some repairs done to my vehicle in the future. Great customer service!

Ke
Review №76

These guys are awesome, honest, and ethical! Kudos to Derrick for taking the time, from an already busy schedule, to repair my motorcycle clutch and get us back on the road to finish our cross country ride. We rode over 3,500 miles to get back home, and that clutch works as smooth as the first day I bought that 2002 Kawasaki Vulcan. Thank you again!

Ty
Review №77

Great Customer ServiceThank you to the team for looking at my ancient car, diagnosing and running some tests, all for no charge. Unfortunately, my car no longer runs, but I will definitely return to Red Rock Auto with my new car for service in the future.

Mi
Review №78

The owner, Bill, is a pleasure to deal with, honest, fair, and he is empathetic to the customers and their concerns. He has a way to relieve their stress about the repair. His mechanics are also Excellent. I rate them 5 stars and I have recommended Red Rock Auto to others.Michael J. VendrascoCustomer.

Sh
Review №79

Ive been taking my car here for the last 5 years and they have greatly exceeded my expectations. Good work, trustworthy, friendly, kind. Im a retired woman and appreciate the special consideration they give me. If they see something that needs taking care of, they explain why and leave the decision up to me. No pressure. Just great service.

Re
Review №80

I use these guys all the time for towing, Steve and Dan are great guys to deal with.They have always treated me with respect and they are very professional. Our parking lot is difficult for them to get there trucks in and out of but they do it almost every day. I recommend them for all towing and recovery needs.

Br
Review №81

One of the best auto mechanics I’ve ever been too!! We were passing through town and our Jeep developed a leak. They managed to get us in earlier then expected and were very upfront and honest. Fair prices and very quick. Told us the problem and what to do, they even noticed that the right blinker had an issue and fixed for free. Amazing service and people.

Ra
Review №82

I couldnt feel better with these guys absolute professionals. Tim is the man and really makes sure you are in good hands. Best mechanics in Sedona.

An
Review №83

The entire team took great care of me and my car. They went above and beyond my expectations. They actually called Walmart about replacing my battery. The courtesy check up was appreciated! Thanks

Ma
Review №84

We had a customer leave us a nasty review for having a brake light out while they were tailgating. We called Tim and got in within the hour for a quick fix. We appreciate the amazing service!!!

Pa
Review №85

We were on a long road trip and the vehicle need work by the time we got here. These guys were excellent. Did what they said they would do quickly and at a reasonable price. I was very happy with the experience.

Mu
Review №86

Needed help on a Saturday morning at 8am while visiting Sedona (a key slipped into the gap between the cover for the cupholder and fell inside the front console of my rental car). Stopped by at Red Rock Auto Center and these guys had my key out in a couple of minutes. The man who helped us very cheerful, friendly and did not even want to be paid for his effort.Saved me a lot of trouble and was a big relief. Thanks a ton!!

Le
Review №87

These guys really take good care of my vehicles. In addition to the repairs, they recently provided me with a detailed list of future issues to take care of, so I can be pro-active. I am happy I found Red Rock!

Br
Review №88

I was on vacation for Veterans Day and a brake caliper on my Jeep locked up. Nothing was open in town it was looking like I was going to have to wait until Monday. I swung by Red Rock auto and Cycle and the shop door was open I spoke with them and they agreed to fix me up and get me back on the road for my 600 mile drive home. The service is the best I have had from a mechanic in years especially being from out of town. The price was fair and the turn around time on the job was very fast. Great people!!

Da
Review №89

My motorcycle tire was punctured on the highway south of oak creek, and the towing company brought me here. What luck. Cheapest lodging in town (but still a nice place) and some great Mexican food all within walking distance. Derrick and his guys really went the extra mile to get us back on the road. They brought me a tire from cottonwood, got it installed, and even did some regular maintenance while they were at it. If youre going to get a flat tire, this is a pretty good place to get one. I cant give enough praise to these guys. Thank you!

Ma
Review №90

Amazing experience! Bill went above and beyond what was expected. I definitely recommend this shop. Creative, rad interior of shop also!

Mi
Review №91

They were AWESOME!Fast, efficient, communicative and friendlyI would definitely use them again !!!

Ro
Review №92

We moved to Sedona 3 years ago with my Harleys. They needed fixing and I really didnt want to take them to Phoenix. I found Bills place one day. They fixed everything perfectly. And Bill went out of his way to make sure everything was to my satisfaction. Completely above and beyond.I have since rented bikes from him for friends, taken cars in for checkups, and have all my motorcycle repair and maintenance done there. Best place I have ever gone to.Very honest and ethical and reasonable prices. I will go to Red Rock Auto and Cycle for everything.Unusually fine place

ro
Review №93

Great service- wonderful people to work.They only repaired what needed to be fixed!! I trust them with my car and its very safe now to drive.

Ba
Review №94

This experience was great. Mike was cordial, did what he said, and judged the timing nicely. His honestly speaks highly for Sedona Red Rock Auto Center.

Ta
Review №95

Best shop Ive been to ever! My car runs better then it has since I first got it, and kept me up to date while working on my car and fair price, I would recommend them to anyone and will definitely go back to them.

Da
Review №96

The guys at Red Rock are a true example of how a business should be ran. Honest, helpful and attention to detail. Everyone that I interacted with was friendly. I would highly recommend them to anyone. I dont normally do reviews unless a business has gone above and beyond. Well done, Red Rock Auto & Cycle!

La
Review №97

During our vacation in Sedona our vehicle failed and became undrivable. As it was 2 days before Christmas and our returning trip home scheduled for the following day, I was rather concerned. We were referred by our insurance to a shop, which was closed. We then cold called Red Rock who informed us they would be able to take care of our problem. And took care of our problem they did! They were able to repair our vehicle in under 2 hours. The staff was fantastic. And they also went beyond of what was required of them. I recommend them without reservation.

Sa
Review №98

Passing through on a trip from CT. Had an issue with the fuel filter on my 93 Volvo 240. They diagnosed and fixed the issue including a road test in about an hour. The charge was more than fair. A real pleasure. Many thanks.

Co
Review №99

Knowledgeable, efficient, and thorough. We believe we have discovered our new automotive maintenance and repair home.Connie and Harry T

Ak
Review №100

I didnt have the shop do any work, just diagnostics. Why the 5-star then?Because the owner (Bill) correctly identified issues that other shops (including Village Car Care) failed to do, even after charging me lots of money. I did the work myself, and my 20 year old truck is more pleasant to drive than it has ever been.Thanks Bill! You were 100% right on everything.

Information
100 Comments
4.5 Rating
  • Address:2045 Yavapai Dr, Sedona, AZ 86336, United States
  • Site:http://redrockautoandcycle.com/
  • Phone:+1 928-554-4182
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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