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Village Car Care
6416 AZ-179 B, Sedona, AZ 86351, United States
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Village Car Care

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Pa
Review №1

Quality service, reasonable prices, friendly owners and employees. Whats not to like? Im very happy that Village Car Care was recommended to me, and in turn I have recommended this company to other neighbors, who are similarly delighted with the service.

Ni
Review №2

I was quite pleasantly surprised and pleased by the quality of the service. I took my aging Acura MDX in for various transmission related services, a brake fluid flush and engine coolant change, the better to keep it running for eternity. They conscientiously told me that it did not need all of the services that I requested. They only did what they thought was necessary and I followed the recommendations. A breath of fresh air. They replaced a couple of running light bulbs and gave me a fair and honest assessment about the condition of my brake pads. They were honest, competent and prompt. The prices were reasonable. Staff was polite and courteous. Cant ask for a lot more from your local auto mechanic shop. Its walking distance from my home. Thumbs up here.

ju
Review №3

They did a great job on our van at a great price!

Na
Review №4

The people here are always so kind and helpful and you will not be taken advantage of. Excellent service and work.

Er
Review №5

Love this place Great honest business

Bo
Review №6

Great 👍 people to work with.

Ca
Review №7

Got my car done here, when I went to pick it up after my oil change I noticed there was a note on the desk at the bottom of my sheet insulting me and my car and calling it gross/nasty. I realize I was not supposed to see the note, but it was in plain sight to see. It came from one of the guys in the service dept. I commute to work, and keep a few items in my backseat, but the car was brand new and nowhere near nasty. It was just rude, and unnecessary. The woman working the front desk was professional and apologized, and I give 3 stars because of her. Will not go back, will not recommend..

Er
Review №8

Great Honest Family run business I Highly recommend this shop

St
Review №9

Really nice people and great service

Ra
Review №10

My first road trip to Sedona, my cars engine light came on. I took her to Village Car Care and Jamie ran a diagnostic to let me know what exactly the issue was at no charge. I recommend their service to any out of Towner who may need auto advice in Sedona. Thank you Jamie!! ☺️

Be
Review №11

Village Car Care Is awesome! They are definitely your go to if you have any issues with your car in the Village of Oak Creek! Special thanks to the office staff and the employees for helping my crew at Green Care Landscape Maintenance get back on the road.Keep up the good work!

Ge
Review №12

I drove away with a new battery about 20 minutes after pulling in. Very pleased with the service.

Ka
Review №13

Always providing the best car repair service anywhere!

Ba
Review №14

Village car care was recommended to me, when a suspension componant broke, while on vacation. They are a solid, mom and pop store, and go out of their way to take care of you. Excellent service, its done the right way...period.

Ma
Review №15

Made an appointment 1 week out. They started and finished the work on time as promised and quoted.

Da
Review №16

These guys are awesome! Friendly, competent, honest. Jamie is simply great and I trust them to work on my 2001 Jeep and my 2015 Camry. Having a good mechanic is golden!

Da
Review №17

Great experience from Jamie, Jim and his team. Honest people. Went above and beyond taking care of me and my Jeep, especially for someone being from out of town. Thanks again for all your assistance!

Ma
Review №18

I had an indicator light come on and the rep was kind enough to use his computer fro diagnosis, tell me the problem, tell me that vehicle is drivable back to Phoenix and how much it will cost to fix. No charge. Impressed with this rep and garages caring and honesty. Highly recommend.

Ma
Review №19

They have worked on our cars and pickup as needed for the last couple of years, all great. This week my Silverado had a starting problem. Took it in late Wednesday they had it back on the road by 9am Thursday starting better than ever for a very fair cost. Strongly recommended, a very good family owned garage.

Ma
Review №20

The nicest people helped me figure out why my car was leaking oil and stayed late to.fix it. Both the tech who helped me and the woman at the front desk were kind and patient and helped me understand what was wrong with the vehicle. I STRONGLY recommend this establishment. Good people & reasonable service.

Ca
Review №21

Wonderful people and A+ service. Grateful to have a business like this in the Village.

Di
Review №22

I am a local to a small town so when I need a job done like a clutch I look forward to going to shops within a small town. Village car care was super respectful when I First walked in and spoke to the owner. They quoted me the job a very reasonable amount of money and they also let me provide the part, in this case a clutch set, to replace for me! Thats the 2 star positiveThe 3 star negative starts when they never called me when the job would be done granted it takes all day. When I arrive to retrieve my car to go to work they tell me last minute that they BROKE the transmission seal that holds the fluid for the gears to change smoothly. Okay wow why? Youre a professional.. Then after not hearing from them for Four days with having my car. Repeat. I didnt have my car for four days and when I asked for a discount they scoffed in the customers face.. My face. How about a discounted oil change! Free tire rotation.. Anything but a scoff.Okay no biggie whatever this place is just unprofessional I can deal with that because I wont go back but later down the road I find out that this shop didnt replace the clutch fluid for the clutch job, I was confused.. Why would you put the old fluid back in on a new job?? Why...?Then it continues and this is the reason Im writing this amazing review is because I take my front left wheel off and the cv axel boot has no clamps on them there for Im slinging grease from the suspension and tire rods... Why would you not put the clamps back on... And not tell me.. I mean come on.So dont go here! Never.. Ever go here. Unless you want an undone job, no car for four days with no type of discount or professional courtesy.If you dont want that type of service then proceed over else where

Ry
Review №23

0 stars. Do not go there. They are designed to take your money. I took my car there. Not only did they break stuff, but they sabataged and try to use duct tape to fix parts. I eventually took my car to the dealership, where they took pictures and showed me what Village Car Care did. I showed the woman behind the desk, and she denied their wrong doing and told me to prove it in court. There were numerous bad situations prior to this one event. They should be shut down and the owners should be prosecuted. BAD PLACE! DO NOT GO!!!!

Pr
Review №24

I wouldnt trust any body else with my car. Great service, fair price. Thank you for all you do, guys!

Su
Review №25

This place is so wondeful! We were having a family trip to Sedona and our vehicle was beginning to handle roughly and makes some noises. They were so helpful, honest, affordable, and quick. I would recommend this place.

Ak
Review №26

Like others, I went to a local shop to support the local business.Good: Replaced ball joints. Any shop can do that.Charged me for 5+ hours. I can believe that, its a rusty vehicle.Bad: destroyed the ABS sensor with a torch. OK, unpleasant, but I can kind of understand that due to rust. Im out $120 in parts, if I can even replace it without the whole hub ($500).Worse: They tore the boot on a brand new tie rod. Why? What professional mechanic uses a pickle fork??? Now I have to replace the tie rod (boot not replaceable) and pay for alignment. Village Car Care told me that the boot is unnecessary and they wont pay for a thing. Theyll install a new boot (which cant be done in this case) if I buy my own! A professional mechanic tells me that a tie rod boot is unnecessary and that they are not responsible for their mistakes?Goodbye.

G
Review №27

Thank you village car care. They fit us in to an extremely busy schedule to check my brakes. Both the manager and mechanic vic were helpful.what a blessing.

Be
Review №28

Great service. Very friendly and always available. Prices are also very reasonable.

Va
Review №29

Dont bother coming here unless you need something super standard done in your car. Didnt have a good experience - had to bring the car back to them more than once to fix what they had worked on. Ended up having the car overheat 100 miles away from home and had to get flushed somewhere else due to this shop not being thorough enough.

Ru
Review №30

Went in a couple month on a camping trip. A hose broke off and this place was the only place open. Without a doubt a real humanly feel. The mechanic wasnt worried about making business but it felt like he was helping a friend. He found the problem fixed the hose on my Suzuki forenza and also gave me coolant. My car would have been broken down if it wasnt for this place. God bless this place!

Ma
Review №31

They charged me $100 to fix the coolant system... After driving the car that was supposedly fixed, the engine began to bubble and coolant began to pour out all over my driveway. I took it back in for them to check it out, and according to them their fix didnt actually fix the problem with the coolant system. They made no apologies and offered no return for the $100 they charged me to apparently solve no problems. Their integrity seems out of alignment, as they blamed the issue on one of their mechanics by saying he doesnt know much about mechanics. I recommend staying clear of this company. No customer service or responsibility taken whatsoever.

Ch
Review №32

Just had a great experience, I went in with a complicated evaporative emissions leak which can be hard to diagnose, and Village car care charged me a very fair diagnoses charge along with a reasonably priced oil change. They were off on the diagnoses at first but it was logical to replace the gas cap with a stock Toyota part. Afterward they did another smoke test on the evap system and found the leak at no charge and hopefully it is fixed for a long time. i will definitely be going back with any future problems

Br
Review №33

No stars at all, just went there and they couldnt figure out what was wrong with my car and they put oil in it without my permission, and made me pay for it. They are shisters i told them to only do a diagnosis on it and let me know. They did not do so. Dont go to this place they will rip u off. Spoke to alot of locals and they said the same thing.

Am
Review №34

Very professional, courteous, and communicative about the status of my vehicle. They were able to fix a fluid leak by the next day and the final charge was accurate to what they quoted me.

De
Review №35

Great service - we live here in the village and apparently picked up a rock that got stuck in the rotor and was making a horrible noise. Within 15 minutes we were out of there - fixed it with no charge...we will be back for any future needs

Ch
Review №36

They helped us immediately patching a flat on a rental. We were grateful for friendly service and a great deal!

Jo
Review №37

Rip offs trying to get me for 1300 dollars i dont recommend this place!!

Mi
Review №38

Family owned and operated.Always great service.Been with them for 4 years.

Al
Review №39

Village car car always provides convenient, excellent, personal service!

Ar
Review №40

I brought my car in today because a new noise from the front of the car. The mechanic took a look and diagnosed a loose bolt on the main axel. He fixed it. NO CHARGE!!

LM
Review №41

Great people, fair price and great service!!!!

Da
Review №42

Very fast

ch
Review №43

Zero stars

Information
3 Photos
43 Comments
4.2 Rating
  • Address:6416 AZ-179 B, Sedona, AZ 86351, United States
  • Phone:+1 928-284-1434
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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