Under new ownership, this was my first visit. The service was good but took a little while. Their website is not operational, so perhaps they are working to get the business rolling in good fashion.
This companys run like good old old school businesses. You deal with the owner, and he makes sure everything is perfect first customers. Youll find the owner, Jerry or his right-hand man and general manager Jesus. Both of them will take great care of you and get you in and out. Thanks for making my vacation in Sedona super easy and taking care of my oil change on my bus generator. Ill see you guys when Im back town!
The only place in the area that would take us same day- very quick service time. owner was really nice and we felt very welcomed there. will definitely be back!
Very nice and polite. The service was good here and I would recommend. I was from out of town and they took care of me!
This was our first oil change on our new ram promaster camper van. They were extremely helpful in explaining the value of synthetic vs normal oil in spite of being very busy. We greatly appreciated their help and fantastic service. Absolutely recommend. Not to mention the rocking chairs in the office were very comfortable to wait in. 5 stars!
I visited Sedona Oil & Lube to get an oil change today and the guys working there were awesome. They were fast and efficient but also fun to talk shop with. Its a nice place and if you need these services while in Sedona, I highly recommend them.
Great place to go. Owner run on premises. Very friendly.
These guys took care my truck when I was on a road trip. Very reasonable prices, and fast work, I was in and out in under one hour. All fluids topped off and tire pressure checked. They will let you know if your car needs anything else but they do not push a sale.
We have taken our truck and car her for a few times. I just called to ask what our starting mileage was when they last changed the oil. I told them I take full synthetic but the guy said their synthetic is only 10% synthetic and the rest regular oil. What? But their price is up there as a full synthetic price. I wont be going back. Might as well go to the dealer in Flagstaff. I have lived in Sedona for 30 years. Been thru many owners and they used to be very honest.
Jerry did a great job...honest good people here ....I will be back
They have a friendly well run shop with excellent service. Ive been using them for years and recommend them highly.
Jerry and Big Red are the NICEST, MOST HELPFUL, PROFESSIONAL, AND BEST mechanic team I have ever encountered. My oil filter leaked on a trip to Sedona and they were able to get me in and help me out on short notice.I tend to have negative experiences with oil and lube places and, like many other women, often get taken advantage of.Jerry and Big Red treated me with so much respect and were such genuine individuals. I am considering going up to Sedona Oil and Lube for my regular oil changes!!!Thank you, Sedona Oil & Lube.
So quickly the service! Always help you .
My oil change was quick and the shop and office are clean inside. Like others have said, they’ll recommend other work but there’s no hard sell like some other shops
Went in for an oil change and they found some damage. They encouraged us to take the car to the dealership as soon as possible. Did not charge us for their time and helped us understand what was wrong with our vehicle. Very friendly and helpful!
Got my diesel van in right away as soon as they opened. No make an appointment for next week nonsense like the other guys. Great job!
Absolutely great service! Great crew with awesome customer service and knowledge. I will definitely continue using them for my car needs!
The guy who helped me was wonderful. I stayed in the car and he was totally professional and accomodating. Was my girst time there and wont be my last. Liked them ALOT.
Friendly staff and incredibly helpful! Ultimately unable to perform the service needed due to make and model of my vehicle but staff was very informative and assisted in providing recommendations and referral for another local mechanic who was able to help. I would definitely come back another time for other service.
Fast and friendly service! Awesome group of guys at Sedona Oil and Lube. I will utilize them whenever Im in town!
Called ahead, got in for service, super nice guys. Owner even gave me some maps of the area to explore. Good fast service.
I was treated nicely, expect to pay more if your car is a high mileage vehicle. Altogether, reasonable prices.
Has a wait but is one of few oil changes in Sedona. Overall service is great.
Great service! Very friendly and efficient. Definitely recommend.
Im always leary bringing my van to an unknown shop. The estimated time and cost was spot on. If anything, they were too thorough and knowledgeable, ;)
👍
Awesome work, quick, fast, and professional. Will be coming back
Extremely helpful for educating us on how to take care of our car, very quick service, and kind mechanics!
Great job
These guys were great. Thorough, courteous and thoughtful. And, independent. Buy local. It keeps your community robust. Stay blessed yall.
Great service! Super quick & convenient! We were in Sedona on vacation visiting family and needed an oil change so we stopped in on Saturday morning and were told about 20 minutes, it was done within 10 minutes. Highly recommend!
Jerry and team are awesome. Needed a chipped windshield repaired. You cant tell it was chipped! Friendly, knowledgeable, quick, and great price.
Great service! Doesnt charge ya an arm and a leg! I go here for all my tune ups.
100% recommend Sedona Oil and Lube if you’ve got a problem you need fixed quickly. I stopped in (without calling first) as my rental car kept throwing up the coolant warning light. Jerry (the owner) was able to sort me out and send me on my way in a little less than 10mins! Great service and a great guy. I really appreciated him helping me out so quickly!!
Jerry provides outstanding service. He is far more then just my oil and lube guy, he is always the FIRST place I take my car to. If he cant fix your car personally he will tell you exactly who can, and who will give you the best prices. He is the most honest and trustworthy mechanic I have ever met
I love this place. Everyone is super personable, does an amazing and honest job. Every road trip I take, I make sure that I get my oil changed here and no where else in the country. Literally. I love them that much.
Good & Fast service. Very nice owner and employees.
Great service friendly staff and the owner Jerry is an angel. Highly recommended
I have used their services twice now when I traveled to Sedona from phoenix. I have felt very well taken care of and they have not pushed me to get anything I don’t need. Quick and honest shop. Last time I was there I had smoke coming out of the car, which they figured out that the oil cap wasn’t placed correctly and needed a bit of engine wash. The owner didn’t even want to charge, checked all around. As you can understand it is very frustrating when you have car troubles on vacation. These guys made everything easy and quick and super budget. I don’t think I would ever go someplace else, especially in an emergency. I highly recommend this shop.
The owner, Mike, is very honest and up front about what your vehicle needs. As a female, I hate when mechanics act like I know nothing and just hand me a list of services needed with no explanation. You can tell Mike knows what he is talking about and he gives it to you straight. He will take you under your hood, and show you what he recommends, and what should be prioritized. I also love the free fluid checks between oil changes.
Thankfully, this place does not reflect the great time my wife and I had in Sedona. My wife took our vehicle in for an oil change. She said the service took about 5 minutes. Worst of all, she could not believe how rude the employees were. One of the mechanics she met, appeared to not know how to speak, let alone have any customer service skills. Would not recommend to anyone.
Excellent locally owned operation
Jerry is a great guy always friendly, straight forward and informative. Im very happy to have a mechanic I can trust! Thanks Jerry!
I recently moved to Sedona, and was impressed by the outstanding service from Jerry as being a fellow Chicagoan. When it was time to get the next oil change on my simple 2016 Chevy, I was out of town, and the Valvoline company was not only rude, telling me immediately it was going to be expensive (before I even got out of the car), but they wasted 2 HOURS of my time, only to tell me that they couldnt do it because someone bent a bolt at my last oil change. While I wasnt calm, Jerry put me at ease, explained completely why I was taken advantage of, and within the time he had explained, the oil change was completed. I will NEVER take my car anywhere except for Sedona Oil & Lube.
Highly recommended. They took us in immediately and were done promptly. The fellow who did the work was highly knowledgeable and took the time to put on my new wipers before we left. Good people and a great experience.
Excellent service and attitude. Very customer centric focused. Highly recommend!
Best oil change in sedona
On my way out here to Arizona from California my check engine light came on. So when Monday came I pulled into Sedona Oil and Lube parking lot and asked for help. They had no problem checking it out.Very friendly and explained everything.I would and will recommend the place to everyone.
We were on a road trip from MD and our Mini was in the need of an oil change. Jerry and his staff took excellent care of us and made us feel like they were our local trusted mechanic. People and service is what really makes this place so great. Next time we are road tripping, Ill plan to make to stop at Jerrys shop!
Professional, quick and efficient.
Jerry is awsome and will take care of all your mechanical needs.
Superb customer service!
Excellent experience. The owner was great! My RV and I are very happy with the service. Hands down the best oil change experience I’ve had.
The service has always been good.The owner is a great guy,his staff needs 2 work on customer skills!But I well always continue to take all my vehicles their.
Did a great job and no oil drips after the oil change :) However, they advertise name brand oil Pennzoil, Castrol & Mobil 1 but used some off brand called Service Pro oil in my car. Be sure to check exactly what oil they use before service.
Wonderful service, bends over backwards to help travelers! We are so grateful that our resort recommended him.
Want to get hounded at the gas station by the owner, Jerry Allen? This is the place to go! Dude can’t take “no” for an answer as he literally cornered my partner while trying to get gas telling her that she should visit his shop, even after she told him we’re from out of town and not interested. Hint for better business? 1) Learn to take “no” for an answer, 2) Stop letting your ego get in the way.
Locally owned and operated!Jerry is helpful and honest.
Jerry was very genuine and helped us with an air gauge issue as we make a long drive. I would recommend him to anyone with car trouble or for a good talk.
I got my oil change here while on my long cross country road trip. Great place, great service, kind and honest. Would definitely make it a point to stop by again on my next cross country trip. Thank you for your service Jerry!
I really like the convenience of having a oil and lubes place in Sedona. They are pretty nice also.
The employees were very personable and you could tell they cared about getting you and your vehicle whats needed. The owner was there, and is quite often, which is always a good sign. He was very personable as well, and took the time to completely explain the status of my car. As a first time customer, they made sure I was taken care of, and even given a little bit of a break to help the notion of me coming back (which I most definitely will be). I wont be going anywhere else in Sedona, especially since I have had a bad couple of experiences with Big O.
Jerry and the guys have a great RV bay, with plenty of turnaround room across the street. Super nice, even refilled my empty windshield washer bottle for me! No pressure, great service. Not too far into sedona so you can get service without handling traffic.
So difficult to believe the reviews. This is one of the worst oil change and businesses I have ever been to. I parked and got out of my car, and the mechanic was looking at me up and down, making me feel so uncomfortable. The guy in the shop was so condescending, and made me feel like I didnt know anything about cars. As a women, I had the worst experience here. They just seemed to be so creepy.
I waited until the last minute to get my car checked out for a long trip. Jerry got me in and out in 20 minutes. Checked everything, topped of all my fluids, popped in a new air filter and had me on my way. I dont think I have ever had an easier time getting my car taken care of. Wish we had a Sedona Oil and Lube in Florida! Thank you Jerry.
Best place for oil changes in Sedona. Excellent customer service, and they pay attention to the details. Ive been a customer for 5 years now and never an issue with any of the work theyve done for me.
Honest. Efficient. Affordable. Cant say enough good about this group. Our brakes started making a squeak and before we tackled any more mountains roads, we wanted them fixed. Relied on online recommendations and found this gem. Met locals while we waited on front brakes being fixed who swear by the firm. No attempt to upsell us. Great staff
I have to say, I was impressed with the quality of their work and customer service every step of the way. Bobby, my mechanic, worked tirelessly (excuse the pun) to fix my 1991 honda accord. He was very informative and kept in good contact with me to make sure that I understood what he was doing and why it was important. I walked away from the experience extremely happy with the work he did and even happier with the customer service I was given. But wait, theres more! Not only was Bobby professional, timely, and friendly, but they offered great prices and were willing to work with me to ensure that it was affordable. I cant recommend Sedona Oil and Lube enough.
They helped me out when I was in a pickle. Nice guys
Always get the job done right. They keep me informed on future maintenance needs. They are so knowledgeable. Thanks for taking care of all 3 vehicles
Quick, professional service. As others have stated, the owner is involved and helpful with frank discussion of what your vehicle needs without pressuring you for additional sales.
Very fast affordable and friendly service
Stopped by today and had a oil change and safety check — this is not just a lube and oil place. I found out they the do most mechanical work a car needs. Most importantly, the owner Jerry, talked with me personally on what my vehicle needed in the way of service. No pressure or up sales, just good customer service. Recommend if your a local or visiting Sedona.
Great guys. They do much more than oil chamges
They said cabin and air filter would need to be changed next service. Being proactive I decided to change them on my own afterwards same day. When I changed them, it was obvious the had not looked at either filter. Screw required to look at air filter was rusted shut. Cabin filter was in dire need of change.
They helped me out in a jiffy and didn’t even charge for it! Love them.
I trust the mechanics here implicitly. They take great care of my car, as well as making me feel safe, and keeps my car in tip top shape.🚘
Great service, upfront about pricing & the guys work fast. We bring all our vehicles here.
Jerry and the staff are efficient, honest and reliable. Friendly decent people. Thanks!
Excellent service and reasonable prices
I use them for oil change on my car, they have been honest with me about what services my car needs.
Friendly And Professional
Two stars because the mechanic is good. Jerry however is NOT HONEST. Ladies watch out and check your owners manual before buying his recommendations!!!! He got me for 3 pricey unnecessary services as confirmed by 2 Subaru dealerships after the fact. Lots of BS coming out of ol Jer... And he bashes Sedonas bread and butter tourists and snowbirds repeatedly in his waiting area. Ya... expensive lesson but he wont get my regular oil change business any more.
Jerry goes out of his way to make customers satisfied. Honest, reliable.
Great service. Much better than my usual place. Thanks.
Didnt try to up-sell me on anything like most of the quick lube places. Fast service.
Outstanding service and reasonable prices
Had a splash guard come loose on the bottom of my car on the way up to Sedona and these guys were able to fix it up really quick for us!
Friendly, knowledgeable service at reasonable prices
Friendly, quick.
Prompt
Trustworthy. Friendly knowledgeable
The best
Good service nice people
I trust these guys.
Good place for lubejobs
We get all of our non-major work done hear, including strut replacement.
Hahahahah
Friendly and honest owner