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Giant Food
573 Gov, Ritchie Hwy, Severna Park, MD 21146, United States
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Giant Food
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Da
Review №1

Empty shelves. A very old store with some lipstick to make it look modern. I got some alleged fresh rolls that were horrible. Dont understand why people would choose to shop here with all the other options

Al
Review №2

Deli is amazing and fair prices … free steaming!!!

Qu
Review №3

I was on my way to get a cake for my son’s birthday. The Bakery Manager intercepted me while I was gawking at the cakes and helped me get what I needed right away! I love this Giant, always on point!

Mi
Review №4

Fire whoever chooses your fish for sushi, Fire whoever makes it, Fire whoever inspects it. I saw spots on 1 and put it back. Picked up another (on your sushi Wednesday) that seemed fine, less than 30 min later I felt the pain beginning and I knew it was food poisoning. What I didnt know is that the bacteria would cause the most pain ive ever felt in my life, non stop vomiting and diarrhea and then internal rectal bleeding and my appendix threatening to burst because of the bacteria that had traveled from the stomach growing throughout my body.I never had a day I thought I was gonna die until I had 3 after eating here. I would not recommend anyone else eat their sushi. I never thought Giant sushi could have brought me an inch away from death

Mi
Review №5

It was amazing. I love this store! Im coming back definitely!

Ba
Review №6

Want great customer service or reasonable Organic items? Come to Giant Food! One of the only companies where you can still find someone to help you find a certain item, explain cuts of meat, how to cook a fish or exchange an item! Love the expanded Natures Promise products. Much better prices than Whole Foods,(even with Prime). Watch for good sales on organic items! In this store, many organic items are spread throughout the store in their appropriate sections from organic mustard and ketchup to grass fed meats to non toxic cleaning products.. Even organic Bone Broth at $3.19.!! Wonderful! 🤩

St
Review №7

Nice but usually pretty busy Giant food grocery store. Fairly large with pretty good selection.

We
Review №8

Very efficient with the self scanner system and zero wait deli. One of my fastest grocery trips yet! Disappointed in the produce, though. Expected more for the level of service.

Na
Review №9

This one star is for the lady in the front that helps customers in the self serve isle. Severna Park. Brown curly hair, on the heavy side, lots of make up. She is the rudest person i have ever come in contact with at your Giant stores. I was purchasing syrup that the sign saud $1, she tried to say she just bought the same syrup and it wasnt a $1. On my way out i heard another worker telling her yes the syrup was a $1. . She just comes off like she does nt want to b there.

Na
Review №10

What I like: Cardboard egg cartons.Produce is usually very goodDepending on the cashier they can be helpful and friendlyWhat I would like improved:Low salt dried beef ( it’s in the Annapolis store)Some way of sitting while waiting at the deliReduced prices instead of the flyer coupons. We don’t always get a flyer at home and it’s a bother.Periodically a store lay out map. There isn’t always some to ask in the aisle.Thank you for your attention.Nancy Elsbree

Jo
Review №11

Giant, Baby! Your $5 deli wings pack for $8.23……? Really! You need to stop watching the liberal media. For $7+ can get the fries and biscuit included. No amount of inflation can justify greed.

Se
Review №12

My family and I have been patrons of this location for over 20 years. It was convenient as it is located close to our home. Over the last year we have noticed a general decline as many of the items that we routinely shop for are not in stock. Last month we tried the curbside pickup, which took an hour of waiting in the designated spot, even though we received confirmation that our order was filled prior to our arrival.Today, I reluctantly tried the curbside pick up again, but the weather is bad and this should be the best alternative for social distancing. I pulled into the parking space and called the number listed on the sign over and over, which nobody picked up, or it was busy. Finally, fed up with waiting (during the scheduled time) I went into to speak with somebody at customer service. The young lady in customer service informed me that the phones were down. I politely told her that they should post a sign, so people would know. To which she replied, “Sir, it would get wet given the weather.” No kidding! I had been waiting out in it for the last 30 minutes waiting for you to deliver my groceries. Solve the problem! Have somebody monitor those spaces so if somebody pulls in, they can meet them and explain the situation, get their name and get them their order. Not to mention, you are 200 feet away from an Office Depot. Go down and get some plastic sheet protectors to insert a sign into to call another number, that is working, or to come inside.Doing nothing is not the answer. If this happened to me, I’m sure I’m not the only one. Not to mention, while I was waiting I noticed more of those curbside pickup spaces being used by employees being picked up, rather than patrons.

Ri
Review №13

I am a widower and home bound do to an operation. Unable to drive for a week. Placed small order with instacart at 1:40 PM today 6/18.Checked delivery time on instacart 2PM, 3PM, 4:10PM, 5:20PM, 6:20PM, 7:15PM, 8:10PM and 9:10PM. Now 9:23 PM called Giant Severna Park and learned Instacart is not Affiliated with Giant, a separate company.Disgusting customer service and Giant promotes their delivery service.

Ra
Review №14

Always nice and clean. No lines. Stays open late.

Da
Review №15

This store is well laid out and has good variety.

Br
Review №16

They have a great selection of products. If your looking for something special, or specific they probably have it. They have a large ethnic section, meats, seafood, freezer section, organic, pharmacy, paper goods, beauty supplies, home goods, DelivisionGas StationHealth & BeautyNatural & OrganicIn-Store PharmacyBakeryDeliThey pretty much have it all.

Ma
Review №17

Always love visiting Giants. The people are very helpful and kind.

B
Review №18

Not bad for a grocery store

De
Review №19

Clean store with everything you could want. Customer service is top notch... CS Manager Casey is a rockstar.

A
Review №20

Nice place with good prices.

Ke
Review №21

Everything was great just wish they had the coffee we were looking for.

Sp
Review №22

I love their selection of foods there! They have many more choices in artisan breads than most other local grocery stores.

Aa
Review №23

Nice store with good selection and layout

Ja
Review №24

I enjoy shopping at Giant. The people are friendly and I can always find gluten free products!

Th
Review №25

My favorite grocery store. Great selection. Great customer service. Even in the midst of a crisis they are calm and helpful. Cannot say enough good about this store, these people, and this company.

D
Review №26

Very nice Giant. Very clean, well stocked, nice staff, a little busy though

Do
Review №27

Nice store and the staff were friendly Ill be back shopping at the store!

Jo
Review №28

This giant might be one of the nicer stores Ive been to, so much that I am a member. I can always find nice deals and the savings being a member are great. My only complaint is that the points you build are only good for a month for gas so you have to make sure you take advantage of the savings quickly.

Ry
Review №29

Very nice supermarket. I really like Giants competitive pricing. I feel that signing up for a Giant card is a worthy endeavor, you can get good prices on items marked for members. The store is quite clean, with a good selection. The staff are friendly, and not only helpful, but friendly & talkative ( genuinely, not that phony customer service saccharine sweetness.) Overall, Id highly recommend this particular store.

Ti
Review №30

The pharmacy service was poor

Jo
Review №31

Good quality great prices and convenient. Want to save money it can not be beaten

Ka
Review №32

Clean and quiet store to shop at

Gi
Review №33

Always pleased when shopping there. Plenty of choices, good sale items, helpful employees. Be sure to carry a sweater if shopping for a lot of cold or frozen food.

Ch
Review №34

They carry Boars Head products at the deli counter, which is twice as good as any other brand. They have a lot of sales and a good app with extra sales coupons that you can ad to your card.Please note that all sales are linked to your Giant discount card, so you should get one at the customer service counter before you shop here. The card can be added to your iPhone and scanned at the register.

Pa
Review №35

Great service. They have done an amazing job with expanding self checkout and streamlining the deli. Even during peak shopping times the waits are reasonable.

Ki
Review №36

Prices are way high on everything youre just like Safeway.

Th
Review №37

Always pleased when shopping there. Plenty of choices, good sale items, helpful employees. Be sure to carry a sweater if shopping for a lot of cold or frozen food.

Br
Review №38

Wish Giant was closer but still love shopping there. Got everything we needed.

Do
Review №39

Oh my gosh love them all there all my family. Bo Iris.

Je
Review №40

They dont re-stock often enough. Most times theyre out of items I usually buy.

Di
Review №41

Has everything I needed

Ci
Review №42

While this Giant has an overall better selection than the one in Glen Burnie, the cashier seemed mad and didnt handle our groceries with care. When we completed the purchase, she didnt look at us or say thank you.

Lo
Review №43

Clean, stocked and moving the lines rather quickly.

Ta
Review №44

Wonderful produce

Tw
Review №45

Clean and friendly service

Bh
Review №46

Very pricey

No
Review №47

Store employees not following social distancing rules given to customers: During 60+ shopping hours 2 employees at the door were standing 2 feet apart and were not wearing their masks.Also, young employees in the store were not wearing masks. Weve been told by the chief epidemiologist that young asymptomatic people can infect the elderly. Why doesnt Giant Food make the young employees wear masks for the 60+ shoppers?68 year old customer.

Ma
Review №48

Giant seems to be a favorite place but I do find it a little pricey. If you stick to the sale items you will be fine. I do prefer the deli meats here. Not a fan of the new prepackaged meats. I like how it was packaged like the butcher just cut it.

Lo
Review №49

Its a great store has everything just a little expensive

Bo
Review №50

Always a great place to shop. The employees are always nice and very helpful. The pharmacy is great. The produce is top notch and the shelves are easy to navigate.

St
Review №51

Decent store with fairly cheap prices for the area. Friendly staff. Only problem is at&t has zero cell service in this one store, and their in store wifi never works. Parking lot is a nightmare.

Ma
Review №52

Always pleased when shopping there. Plenty of choices, good sale items, helpful employees. Be sure to carry a sweater if shopping for a lot of cold or frozen food.

Ch
Review №53

I only go for sale items. They are too expensive to go regular food shopping.

Li
Review №54

Always pleased when shopping there. Plenty of choices, good sale items, helpful employees. Be sure to carry a sweater if shopping for a lot of cold or frozen food.

Ch
Review №55

When did Giant begin aspiring to such mediocrity compared to all their competition? Even in these stressful times, they are failing the community miserably. I will now drive 20 miles to Wegmans, 10 to Safeway or 3 to Harris Teeter. They lost a lifetime customer.

jo
Review №56

I only shop at Giant when Safeway is out of certain items. but I definitely can say this is a very clean well-stocked store with some extremely diligent employees who actually enjoy their jobs, I was extremely impressed with the customer service people I was looking for a particular item that was not on the shelf and they went into the back and brought me it and also gave me the discounted price. I thought that was very kind and polite and they will see my business in the future.

El
Review №57

Self check out was horrible. I had 3 items, bananas, grapes, and corn. When I went to scan the grapes the machine said I needed assistance. I waited for someone to come. No one came. 3 woman standing at customer service. I said can someone come and fix this. Still no one came. I said again after a couple of minutes can someone come and fix this. Finally some stopped talking to their co-worker and fixed the problem. Ridiculous I had to wait so long!

Rh
Review №58

Is clean, has a good variety of items. Pricing is okay but they do have weekly sales and discount card that can be used to purchase gasoline at a certain percentage off depending on the total of groceries purchased. Overall nice store in Severna Park Md.

EJ
Review №59

Good neighborhood store. The parking lot is a show!

Je
Review №60

Just want to say THANK YOU to the entire Giant Team at the Severna Park store as well as to all of the drivers, suppliers, growers, farmers, bakers, cooks, Pharmacists, guys in the parking lot chasing carts, you name it... THANK YOU for keeping the store clean, providing us with the food that you have available and always delivering great customer service.

Ra
Review №61

I love this giant. Always having sales. Great deals. A little pricey but so worth it. The associates are very friendly and nice. Everything is so stocked and clean. A must stop.

Bo
Review №62

Good selection fair prices

Sa
Review №63

Great staff! Clean and offers the best in all departments.. love the organics dept. and personal care!

Br
Review №64

This is a good branch of Giant. Clean, great fruit and vegetables, great staff.

Mi
Review №65

Great service. They have done an amazing job with expanding self checkout and streamlining the deli. Even during peak shopping times the waits are reasonable.

We
Review №66

I love this store! They have such a large selection of items! Starbucks doesnt hurt either!

Cr
Review №67

Love the salid bar and fresh produce always looks nice.

De
Review №68

I love this Giant. Everyone is always friendly, and they usually have what I need.

Ke
Review №69

Severna park has a great Giant food store, friendly staff, clean store, well stocked and hard to find items, the deli needs a few more hands during peak hours but even they are at about 90% satisfaction rate in service and 100% in selections of desired quality deli items.I live in arnold near the safeway but we shop at Giant over Safeway every single time especially since Giants prices are now even lower than Safeway.

Je
Review №70

Surprised there aren’t more 5 star reviews for this store considering the parking lot is almost ALWAYS packed!!! There are many places closer to where we live, but we choose this store. The store associates are not the friendliest, but I’m not there to make friends. I’m there to get a large selection of produce and even a fresh squeezed orange juice. Never had much issue with the meat. I asked a gentleman at the meat counter if he could cut one of the packaged briskets a bit smaller so I could get a size of meat my family could consume (and was affordable)- very helpful. This store also has a generally unnoticeable Starbucks in the front if that makes a difference for you.

Ka
Review №71

I am a regular customer at the Giant in Severna Park and usually have a good experience. But this Tuesday morning that was not the case. Swordfish was advertised at $6.99 a lb. But the swordfish in the frozen case were marked $9.99lb. When I asked the seafood man to price the three pieces I picked at the correct price he said only the fish in the case was on sale. I have had no problem before like this. Normally you can purchase frozen or previous frozen at the same price. I did not buy swordfish yesterday. Very disappointed.

Ke
Review №72

Clean store, friendly staff, just about everything youd want in a grocery store. Always have had a good experience from the customer service counter. A loyalty card is needed to get any weekly sales. Parking lot is a bit crazy but thats not their fault.

Li
Review №73

Always great going to Giant I love that store Everyone is always helpful stuff is fresh if you have a problem they take care of you

Ra
Review №74

George (the pharmacist) is wonderful. I had a prescription that needed a specific generic manufacturer. He could not get it from his distributor, so he called other pharmacies and found one that could fill the prescription. He called me back, told me where and when to pick up my prescription and transfered the prescription to a non Giant pharmacy. That kind of service is rare in todays world. I will certainly continue to George and Giant for all of my prescription needs!

bi
Review №75

The Giant food store was amazing had great deals on all of the holiday specials super nice staff was well stocked with all of my favorite brands a bathroom as I was on the road to vacation and did I say amazing value and great deals!

Ri
Review №76

Brought M&M Fun Pack. Sign said 2 for$6. Bought 5. Store charged $6.49 ea. Went to customer service and they only refunded for 1 since someone took off the 2 for $6 sign. Not happy!.

Ha
Review №77

Frequently are missing items. Today prepackaged dinners and large amish potato salad. In adition l ended up with a pack of cinnamon rasin muffins with. Only 5 muffins At checkout two items grapes and fruit salad would not take code.

Da
Review №78

Clean store good prices free parking.

Er
Review №79

A good grocery store with a fantastic variety of grocery and deli items. They have sushi and fully-prepared meals, at the deli, near the seafood, and meat counters.

to
Review №80

I,ve been shopping at Giant pretty regularly for many yr.s Selection has always been cast,service personal are friendly and helpful. The only disapointment to me are the deli meat prices, at bit on the expensive side.

Du
Review №81

Things are laid out quite differently than other Giant stores that Ive visited as far as item groupings. Clean and a bit more updated though.

St
Review №82

Scan-it never works here, staff is helpful but slow generally. The middle aged ladies at the self checkout area are exceedingly rude.But the food is fresh and well stocked.

ch
Review №83

Mixed bag sometimes nice good feeling in store sometimes no one can be bothered feeling

Ri
Review №84

My go to place for quality products and service.

De
Review №85

This Giant has been my neighborhood grocery store my entire life so far and Ive always been more satisfied going to this location then any other grocery store Ive experienced.

Ky
Review №86

Nice grocery store

ma
Review №87

Love giant

Sc
Review №88

The recent redesign has created a check out corral that reminds me of a cattle feed lot. The isles are more crowded. Lighting is a bit off. I just want to do my shopping, I dont want an experience.

Do
Review №89

I have always enjoyed Gaint Stories. Been going to Giant for 50 yrs

an
Review №90

Love giant. Always fresh hard to find types of produce

0
Review №91

Well, considering I know someone who works there. I feel like people should know that the deli employees are smoking weed in the walk in where the hams are stored, the hams that they sell to the customers. And all the employees and managers do there is sell and buy weed from each other. Disgusting. What a professional place, right?

An
Review №92

I love this Giant! They always have what I need, theres some great deals, the staff is friendly and the store is always very clean.

Ph
Review №93

Another favorite place of mine to food shop. Ive seen how theyve broaden the selections on different food items, its really good. The meats and produce sections are two of my favorite places when I go to this location. Periodically use PeaPod when I make my monthly groceries.

Ke
Review №94

Great market. I realized it after I moved and went another Giant in my area.

W
Review №95

Enjoy this store. Prices OK. Employees are great. Excellent customer service.

Ja
Review №96

The late night employees are so kind.Just wish they sold more brands.....

Pa
Review №97

Love the bakery and salad bar, have to go to Food Lion for my favorite Goya EVO though.

An
Review №98

Love at giant they have great prices!

Li
Review №99

Found party platters...good price variety selections

Mo
Review №100

Good store with variety, also you can find ingredients for Mexican dishes

Information
61 Photos
100 Comments
4.3 Rating
  • Address:573 Gov, Ritchie Hwy, Severna Park, MD 21146, United States
  • Site:https://stores.giantfood.com/md/severna-park/573-gov-ritchie-hwy
  • Phone:+1 410-544-4619
Categories
  • Grocery store
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–11PM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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