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KNOX DOUGH
1548 Parkway #306, Sevierville, TN 37862, United States
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KNOX DOUGH
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Ro
Review №1

Great experience! The staff was extremely helpful with my family during our first visit. The flavors are great and the ice cream is made where you can see it.We will definitely be visiting this shop again when we are visiting the Pigeon Forge area again.

Em
Review №2

Delicious ice cream and excellent service. $8 deal includes ice cream with your choice of egg free cookie dough and three toppings. Also, this is peanut and tree nut free facility! (My daughter is anaphylactic to both and we really appreciated that.❤️)

Jo
Review №3

We came in a few minutes after closing (on accident). Owner was super nice and still served us. Ice cream and cookie dough were AMAZING! Highly recommend ☺️ Will be back in the future for sure!

Da
Review №4

Absolutely and spectacularly divine! We wanted a different type of dessert and had never tried rolled ice cream before so we visited this shop after seeing the reviews. The owners were pleasant and patient since we took a minute deciding about the flavors because we were first timers. It was worth the time! Watching them in the process making the rolled ice cream was amazing 🤩. Everyone was extremely pleased with their selections .... no cup was left with any remnants. I have a new love for ice cream 🥰. You definitely have to stop in if you in the Sevierville/Pigeon Forge area 🤗.

Sa
Review №5

This is the best rolled ice cream business ever. The owner and employees are very friendly and the customer service is exceptional. They have the best and greatest variety of cookie dough to choose from. Also you definitely get your moneys worth since they always give out a generous amount of rolled ice cream, cookie dough, and toppings. The big selection of toppings make it even more delicious. I have already been there to get their rolled ice cream 3 times this week (I am a local) actually Ive been there the last 2 days in a row. I would actually go everyday if I could...that is how delicious it truly is. I HIGHLY recommend you come and try it out, after you do, no other ice cream will compare.

Aa
Review №6

Let me start off by saying that the staff working here are incredibly friendly and helpful. My wife and I had never been to a place like this before and had to kind of slowly find our way around.We were brought in by the idea of edible cookie dough although I’d probably opt for the regular ice cream next time.The cookie dough had a very peculiar consistency, very different than regular cookie dough. The single scoop was roughly a tablespoon or a bit more and was around $4 or so.

Iv
Review №7

Absolutely wonderful experience here! Staff was extremely patient and let us try out any flavor we wanted til we knew what to get. They also gave us a nice tip when we were on our way to the Smokies! Friendly people and tasty rolled ice cream to boot. 10/10

Da
Review №8

Friendly staff, very clean inside and out. Great experience. Highly recommend you visit. The ice cream was great.

Ja
Review №9

Gotta put this place on blast!! We have gluten free kiddos, and they completely scrubbed their machines down before making their desserts. Lots of care. Lots of fun! Great place!

Sa
Review №10

Awesome service with awesome desserts! Highly recommend! 😋 Will revisit.

Ly
Review №11

Loved it! Tennessee Trash Cookie dough might be my favorite (I got it rolled in the ice cream🥰) Staff is great and clean. Truly a family business, cookie dough is made by the owner and his wife. Definitely worth the money.

Al
Review №12

Every experience at Knox Dough we have had has been awesome! We LOVE the rolled ice cream and topping choices! The owner is super nice and has remembered us each time we have visited. This is a must-visit snack spot for anyone visiting the Smoky Mountains!! You can’t go wrong with grabbing some cookie dough and ice cream!!

NU
Review №13

This is really a great place for ice cream, milkshakes, sherbet, and cookie dough!! We have been making it a staple of our vacation every time we stop here in town. Not only is the dessert great, but the customer service is the best. They truly care that you enjoy your time there, and they love for your kids enjoy it also. Awesome people and awesome food! A must stop!

lu
Review №14

Edible cookie dough, and rolled ice cream, other than being a little pricey this was fantastic and worth the $8

Jo
Review №15

Walter Brimley would be proud of this diabities heaven. The color changing spoons were a def plesent suprize and a plus.

Sy
Review №16

Best experience EVER! So kind! Christian! Cute! It did it for me! So yummy!💗💗

Ka
Review №17

Absolutely delicious!! My new go to place for a seeet treat!

Al
Review №18

This place is just too good. Its different than just going to an ice cream shop and worth a try. We got the rolled ice cream with flavors like cookie cookie, southern sass, and chocolate chip. Even there strawberry smoothies has real strawberries. Came from Pensacola to visit the area and glad we stopped by😊 very friendly staff as well

As
Review №19

What a neat little shop! My husband and I stopped by here for dessert after dinner yesterday. The owner was extremely friendly and he took the time to explain the cookie dough, their business and to give us samples. I got the basic chocolate chip cookie dough which was delicious and my husband got the chocolate cookie dough with chocolate chips and m&ms in it, also delicious. The shop is very clean and is so cute with adorable decorations and tables/chairs. Would definitely recommend stopping by here!

Ro
Review №20

Wow, just wow!!! We were staying in Sevierville for our 20th Wedding Anniversary and wanted to do dessert for dinner ... Came across Knox Dough under top 10 best dessert places and thought it looked like something different and worth a try ... ABSOLUTELY worth it!!!! Deliciousness! Go try it! Janets Cookie Dough is amazing and Steves customer service is top notch!

Ca
Review №21

The staff were so friendly and accommodating to my gluten free needs! Let me try a sample and it was delicious! Would 100% recommend this place to anyone visiting the area!

Ra
Review №22

This sweet treat was delicious. I got the rolled vanilla ice cream with Oreos, whipped cream, and chocolate syrup. It was soo good. The cookie dough is also amazing. The real treat was talking to the staff. They were so welcoming and appreciative of our business. We will be back!

Ai
Review №23

There was only one worker & four in my party, she was quick. Plus, the dough & ice cream had a pretty cool process. The portions are big too; you definitely get your moneys worth

Da
Review №24

Hands down my favorite cookie dough/rolled ice cream shop! Reasonably priced, excellent service, and an even more impressive offering of desserts. I would recommend this to anyone!

Ab
Review №25

The only reason I am giving one star is because the staff was informative, efficient and kind and the atmosphere was nice and clean. I honestly dont know why this place is so hyped up. The experience begins with walking into a clean, beautiful shop, leading up to a counter to look over flavors and try samples of the different doughs they have to offer. Expectant, our party tried multiple kinds, myself personally landing on Oatmeal Cream Pie as the one tasting most palatable. We would have walked out then and there, however, we had kids in our group, and anyone with kids knows, once you begin an ice cream experience, getting yourself out of that would prove to be a challenge. You then have the option to mix the cookie dough into an ice cream base and get rolled ice cream, which I did. But as for this being the deliciously rich cookie dough texture that would be expected, it is absolutely not. It tastes like Crisco with some flavor. Even after being mixed into the ice cream base, I had film the roof of my mouth. They obviously do not use real butter and the texture of the product is like greasy glorified play-doh. Underwhelming is a kind way to put it. Save yourself $8 per person and just go somewhere else to give in to your sweet tooth. Not worth it.

De
Review №26

This place was wonderful !! The three young ladies that were working were super sweet and very good at working together ! We will be back !

Ti
Review №27

Nicest staff ever. The owner was full of suggestions, which made it really nice. We loved the vibe and the whole experience! The rolled ice cream was amazing! Support a small business and try it out!

Re
Review №28

AMAZING!!! The ice cream was amazing, the service was amazing.. loved it!

Ma
Review №29

Great cookie dough and rolled ice cream! Locally owned, and they’ll make you feel like family!! 5 Stars!!!

Ro
Review №30

The place is amazing. The people who work there are outstanding. The sweets are great. Will absolutely be back.

Je
Review №31

The cookie dough rolled ice cream is very delicious. Also the owner is very nice and made me and my family feel like family. Great clean atmosphere. It was our first visit and it wont be our last. I highly recommend trying this place out. Thank you for a great experience.

Je
Review №32

Absolutely delicious! I got 2 scoops of the cookie dough, 1 chocolate chip and 1 oreo. They were both so smooth and creamy. I wish they had a store up north!

Ro
Review №33

Tried Knox Dough for the first time tonight. Excellent selection, great taste, and final product is awesome. Staff is very friendly and makes the experience great. Owner even came by to make sure we were pleased! Highly recommend this place, will definitely be a repeat customer.

Sa
Review №34

Extremely friendly and awesome cookie doughice cream. The milkshakes are the best!

As
Review №35

Visited Knox dough for the first time while in Pigeon Forge for a ball tournament. Everything we ordered was customized to our liking and was very delicious! The service and the people working were great! Overall experience was exceptional! We will visit Knox dough everytime we visit from now on. :)

Re
Review №36

Weve been twice this week and both times have been excellent! The rolled ice cream and cookie dough are delicious and the service is outstanding!!

MR
Review №37

Great place and staff they are short handed but they make up for it they were awesome and ice cream was great

Sh
Review №38

First time experience with knox dough and it was a great one the owner and staff were helpful with suggestions on a dairy free options of rolled ice cream and dough. I went with Yukon lemonaid ice cream with just a little bit of vanilla make it have a smooth creamy taste. Then I added blackberry lime dough and cheesecake bites with cherries on top . All suggested by the staff and owner . It was amazing and we will definitely come back again!

Cj
Review №39

This is an amazing place to take your family! They went above and beyond to make it a fun and enjoyable experience. We will visit again!

SB
Review №40

If you are looking for great ice cream this IS THE PLACE. Its rolled cookie dough that is a.azing. you get mixed in ice cream and fixings. Just go you will not be disappointed. Christian vibe and wonderful staff.

Al
Review №41

We stopped in at Knox Dough today and it was hands down the best rolled ice cream ever! Best customer service experience of our week in Tennessee! The owner was so fun and inviting! Absolutely recommend a stop while your in town!-The Mocks, from Ohio!

Sa
Review №42

Wonderful ice cream, enhanced with yummy edible cookie dough. The service was great and we had a great conversation with the owner. This is one of our favorite stops everytime we are in town. Cookie cookie is one of our favorites! Thank you for always being our sweet stop.

Ol
Review №43

Ice cream and cookie dough were amazing! Owner served us and made the experience great.

Ha
Review №44

Such a good find! You can try out the cookie dough or be simple ice cream if youre not feeling adventurous! The workers were patient with us and very polite, we will be back!

As
Review №45

Loved the place, staff friendly, ice cream was great. Definitely recommend

Je
Review №46

Excellent service! We loved our visit to Knox dough! The rolled cookie dough with toppings is AMAZING! I highly recommend a visit! Family friendly atmosphere and wonderful staff! You won’t be disappointed!!

Aa
Review №47

The cookie dough was great. The ice cream was great. Most of all the people were great. We will be coming back!

Wa
Review №48

Love the cookie dough. They definitely give you plenty of it too😃 Will definitely visit again

Ti
Review №49

So yummy and creamy! Don’t miss out on this sweet goodness 😋

El
Review №50

Rolled ice cream is a treat! Flavored cream (real cream) poured on a scoop of your choice of cookie dough then chopped and pressed together on an icy stone...spread thin then rolled up..topped with your choice of.toppings. Fun to watch and taste!

Ch
Review №51

Loved it! Great ice cream and friendly staff !

Cr
Review №52

Holy yummThis hit the spot. Ill have to come back monday before heading out and try something different. This time chocolate with brownies and oreos (favorite)

Ti
Review №53

First time visitors. Staff was very friendly and patient as we asked questions. Especially since we stopped in 20 minutes before closing. They didn’t rush us as we sampled flavors. I had the TN trash cookie dough. Amazing!!! My husband got the rolled ice cream. Also amazing!! Highly recommend

Mi
Review №54

Such a great place to stop in a see!Really friendly employees and pretty decor.The cookie dough was so yummy! 😋I will definitely be going back soon.

Br
Review №55

Not your typical sweets shop, but all the better. Great people, the owner was awesome, atmosphere was excellent and the treats were delicious. We will definitely be back the next time we are in town!

mi
Review №56

Staff went above and beyond during with every customer during our visit. Great service and great taste. Will return.

_R
Review №57

Awesome place awesome people! Well be back for sure

Ju
Review №58

If I could leave no stars, I would. The so called “cookie dough” doesn’t have the texture of cookie dough, it almost taste like a yogurt mixture. I would suggest going to Cookie Dough Monster Cafe and Grille located at 2660 Teaster Lane Pigeon Forge, TN.

af
Review №59

Super friendly staff and the ice cream was great. Very nice stop for the family during our vacation.

Sa
Review №60

Knox Dough is the best of the best!! Amazing flavors absolutely amazing service very kind and friendly it felt like walking into a friends home the way we were welcomed and treated!! Highly highly recommend!!

Ly
Review №61

I highly recommend the rolled ice cream! Great people, great dessert, and a great atmosphere for you and your family!

Co
Review №62

Excellent rolled ice cream business. Staff is very friendly and fast. Ice cream was amazing.

ca
Review №63

First time visitors, amazing staff, gave great suggections... I got mint chocolate shake.... it was amazing and so filling.. environment very cozy. We hung out for awhile while Toby Mac was playing in the background

Ka
Review №64

Amazing cookie dough and ice cream. Great and friendly staff!!!

Kh
Review №65

Great staff and nice locally owned business. You can’t miss this place! Real cream used too, unlike any other ice cream I’ve had. Very nice people as well.

Ad
Review №66

Pretty dang good ice cream. They mix cookie dough with ice cream. They make it in front of you. Great staff.

Pa
Review №67

Absolutely love this place! A great treat for when the kiddos have been good! Big brother loves coming here after a great week in school. He especially loves the blue cookie dough(cookie cookie). He wants it to be available all the time. Today he settled for the confetti flavor. The owners are very friendly! Highly recommend this amazing place!

Jo
Review №68

Awesome place great people and even better desserts.

Mi
Review №69

This was a total surpise. This cookie dough will knock your socks off.The owner is a great guy and deserves your business.

Jo
Review №70

Wonderful friendly staff, nicely decorated store and very tasty cookie dough as well as delicious rolled ice cream. Highly recommended and will recommend to my guests staying at our condos in Pigeon Forge TN!

St
Review №71

The best of all worlds! If you love gooey cookie dough, ice cream, and toppings to your hearts content this is your died and gone to heaven.

Sa
Review №72

If you love cookie dough, you can’t miss this place! Steve the owner was phenomenal and so helpful. Can’t recommend enough!

Au
Review №73

Very friendly atmosphere & yummy ice cream :) i would most definitely recommend trying with your family !

Ma
Review №74

GREAT service eventhough theyre very very short staffed and having to work extra hard. Delicious milkshakes and cookie dough!

Al
Review №75

This place was amazing! Super tasty! And AMAZING STAFF! Highly recommend!!

Ma
Review №76

Loved this place!! From the atmosphere to the rolled ice cream, its the best! You guys were wonderful people and I hope you are blessed!! 😊❤️

Ke
Review №77

Amazing rolled ice cream, delicious cookie dough ice cream shake, super friendly owners!

Aw
Review №78

The rolled icecream was awesome!! They roll the cookie dough in the icecream, really cool place

Br
Review №79

This place is a must if you love cookie dough!

Ro
Review №80

Extremely polite, helpful, & sweet employees! It was an amazing experience to watch the rolled icecream be made...and delicious to eat! Will be bragging about how great this place is! And will be back.

Ra
Review №81

The people were extremely nice and the rolled ice cream was amazing. The place was gorgeous and clean. We will definitely be returning next trip to gatlinburg.

Li
Review №82

Really great experience. Ice cream is unique and delicious. The owner was a joy to talk with. Highly recommend!!

Ca
Review №83

Awesome place! Fun, friendly service. A must try place. A cut above the rest.

Mo
Review №84

Fantastic service and a tasty treat.

St
Review №85

Yeah man its tasty but dont try to pay with a $100 bill. It will be awkward.

St
Review №86

Pros:+ we’ll, it’s ice cream.....so.... Yeah!+ great music+ good service+ plenty of seating+ public restroomsCons:- price a little high for my liking

Am
Review №87

Visited for the first time and it was amazing!! The employees are super friendly as well!

An
Review №88

Great ice cream place with yummy ice cream rolls. Good job for working under pressure for.

Mi
Review №89

Overall a pretty good experience. Next time I would go for the rolled ice cream as opposed to just the cookie dough. Most of the flavors were pretty good, but I would not recommend the fruity pebbles. The cereal aspect is a bit soggy and not a great texture. TN trash is by far the best flavor

Me
Review №90

Everything was delicious, and they were so friendly! I have a son with celiac, and they made sure that his ice cream did not come in contact with any products containing gluten.

Ta
Review №91

The cookie dough was excellent - light and fluffy! Super friendly & helpful owner.

Me
Review №92

Billy and Bailey served us and they were great!!! This shop is SO clean and cute with the best ice cream! We had never had rolled ice cream before and it was AMAZING! Definitely a must to visit while in the area!

Ro
Review №93

Great rolled ice cream. Milk shake was amazing.

Mo
Review №94

Whole staff walked out on the owner he didn’t crack under pressure got out and hopped right on it best part four customers left the line and started working with him highly recommended

La
Review №95

Great service, clean dining area and all around great experience. They let you try the flavors before making a decision so I was surprised I loved a flavor I normally wouldn’t choose. We will definitely be back❤️❤️❤️

Ju
Review №96

Great flavors, generous helpings, and friendly staff! Highly recommend

Jo
Review №97

Rolled Ice cream and cookie dough??? Say what????Not only was the ice cream and cookie dough amazing.... The owners are totally AWESOME hard working people that truly care about their customer experience, their people/team, and their delicious product!!I only wish they had a store in Indiana! We will definitely be back when we visit ❤️

Ab
Review №98

Amazing sweets at a great price served by people passionate about what they do!

Am
Review №99

Very nice employees and great rolled ice cream!!

Is
Review №100

Always good, with super friendly staff!

Information
75 Photos
100 Comments
4.8 Rating
  • Address:1548 Parkway #306, Sevierville, TN 37862, United States
  • Site:http://knoxdough.com/
  • Phone:+1 865-556-9677
Categories
  • Ice cream shop
  • Dessert shop
Working hours
  • Monday:2–9PM
  • Tuesday:2–9PM
  • Wednesday:2–9PM
  • Thursday:2–9PM
  • Friday:1–9PM
  • Saturday:1–9PM
  • Sunday:1–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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