user
sweetFrog
1259 Middle Creek Rd, Sevierville, TN 37862, United States
Appearance
sweetFrog
Comments
Am
Review №1

I already loved sweet frogs, always the best frozen yogurt always have whatever I am craving. The coffee shop was best ever. I asked for a triple shot iced mocha. It was better than the dessert and to beat it all was exactly enough espresso to get through the day.

Mi
Review №2

The staff was very slow and never interacted with customers. Yes they were filling the toppings stations but at a business they should be smiling and greeting customers. The cashier was rude in my opinion. I have seen a better selection of toppings at different sweet frogs.

Gl
Review №3

Always love bringing my son and grands here ... cashiers are always so sweet and courteous

Re
Review №4

Love it here.. they are always so nice.. I get what I ask for everytime.. Excellent service...5 stars 🌟.. keep up the great work..

Ja
Review №5

Great Frozen Yougurt and a lot of variety for flavors and toppings,Christian owners and great environment and great employees

Al
Review №6

I Always have a great experience with sweetfrogs!! And they have gluten free options!! Fun healthy eating!!

Tr
Review №7

Really good but didnt have all the flavors do to shipping but kids loved what they had

Ja
Review №8

I’ve supported this business every week since they opened and what I ordered was around $4 it’s a frozen coconut drink with cinnamon powered only plus I’d take my grandchildren for yogurt then all the sudden every time I went buy my drink was a different higher price as if I got coffee and flavors in it when i didn’t then I mentioned several times that the price was always different for the same thing but the female got rude with me and the last time I went by and ordered the same thing plus a little flavor it was $6.76 and I ask for a small amount of sugar free flavor and it was a lot higher and way to sweet so after all this time supporting them I won’t be back.Starbucks only charges me $4:08 tax and all for the coconut milk blended with cinnamon every time with no problem.

Gg
Review №9

Nice ambiance and friendly staff but coffee was less than mediocre.

Da
Review №10

Kids loved the frozen yogurt and all the many candy options! Friendly staff and pleasant atmosphere.

Li
Review №11

We really like to come to take ice cream there! Nice place, super clean, friendly and lots of flavors to choose from.

Me
Review №12

Good place. Just remember that the majority of customers go to the coffee shop attached so you may have to let the employees know that youre wanting to order from sweetfrog.

Jo
Review №13

Stopped in for coffee today. I had a carmel macchiato and my mom had regular coffee. The caramel macchiato was well made and tasted very good. The espresso was not overpowering like some big name coffee shops. The coffee my mom had was also very good. The decor in this place is really cool. Im building a tiny house and got some great ideas for wood slab tables & counters. A great place to sit and have a cup of coffee.

Ke
Review №14

It was real good. They played Christian music which we loved.The kids got to pick out what they wanted and the girl that was working there was very kind.

Al
Review №15

Love there fresh brewed coffee! It is a medium roast and they put the perfect amount of creme and sugar. I tried for the first time yesterday and had to go back today and get two large ones. Way better than Starbucks

je
Review №16

Great place. Awsome frozen yogurt. If your a big coffe buff you will love this place !!

Br
Review №17

Staff was not very greeting they were refilling toppings. I have had better experience at other sweet frog locations.

Ju
Review №18

This place is so awesome!! Great service and the Chai freeze is so delicious!

Ma
Review №19

Yummy frozen yogurt. You take as much or as little as you want and you pick your flavors. Then pay by weight. Definitely be back here.

Ky
Review №20

Absolutely loved it! They had a good selection of flavors and even vanilla and chocolate ice cream. There were lots of different toppings to choose from and the owner was super nice. If youre around the area and looking for a sweet treat, Id definitely recommend coming here.

Kr
Review №21

As always, we love Sweet Frog! Such a healthy alternative to ice cream! And we love the selection of flavors and toppings!This location is great. Always super clean and well kept!

gr
Review №22

Awsome. Great people. Great coffee

St
Review №23

Always on our itinerary every trip to mountains. Got to have my frog.

Je
Review №24

Awesome locally owned coffee and froyo. Highly highly recommended. We go here at least 3 times a week.

Da
Review №25

I went to the sweet frog near the hospital and I bought a specialty coffee and it was so good! I save my money up to go there...and every single time I have been met with friendly service! I will be back!

co
Review №26

Nice little placeclean, well stocked condimentsgood varietyfolks were very friendly

Da
Review №27

It was great 3 flavor mix.

ka
Review №28

Love Sweet Frog! The flavors of the ones I have tried are awesome. You buy it buy the pound and the condiments are plenty to choose from. A little expensive but so worth it.

Ke
Review №29

Great, we always stop there when we go through. Sometimes to will drive the 1.5hrs just to go there

ta
Review №30

Friendly and coffee is delicious

Br
Review №31

My daughter and I are huge hot chocolate fans! Always hot and consistent flavor!

Sa
Review №32

Lousy customer service! I have a long time to visit this place, my daughter loves her frozen yogurt. The lady was kind to me but the manager of the place was completely rude and lousy for customer treatment. my bill was $ 16.00 and she didnt want to give me change for a $ 20.00 bill. What kind of joke is this? In these types of places, people are friendly and charismatic. Maybe because of her treatment, people do not get to this place. terrible service!

Ja
Review №33

Watermelon sherbert flavor....perfection

Ma
Review №34

First time. Very good and fun

Di
Review №35

Love the Chai tea

Sm
Review №36

Every time I stop here, I regret it. Waisted time. My child darts crying while waiting on the ice cream.

Me
Review №37

Always great!

Ca
Review №38

Very good cup of coffee

Ro
Review №39

There is an excellent selection of frozen yogurts with both indoor and outdoor seating

Li
Review №40

I LOVE this place. Great fro yo and I love that arent scared to love God and play christian music too. Thanks sweet frog! 5 STARS. to you guys!

Jo
Review №41

Great little frozen yogurt place off the road. Family-operated and locally-owned.

Ar
Review №42

$20 for two sundaes was a little expensive

Ra
Review №43

Great service. Excellent frozen yogurt.

Br
Review №44

Love me some frog, tgis

Ca
Review №45

Love the green apple frozen yogurt

Mr
Review №46

Yogurt heaven! So many flavors solo or mixed to tempt me! My taste buds were overwhelmed, and I decided on the vanilla. I was overwhelmed by all the toppings, too, and wound up with Oreo and M&Ms. My taste buds & tummy appreciated the mix.The young man who rang me up was a delight. As I sat there eating my yogurt, I watched him help other customers with their selections and he fixed a finicky flavor that was not properly dispensing.The place is clean. The service is great. The yogurt choices and toppings are out of this world. When you come, enjoy!

Is
Review №47

Great quality

Ki
Review №48

So good! Thank you Donna!

Ke
Review №49

Quick friendly and food was exceptional

La
Review №50

Terrible customer service. Pulled into the drive thru to order (because we thought the dining room was closed due to COVID). They had 4 flavors of yogurt, which was disappointing, so I ordered vanilla. Pull up to the window to pay $17 for 2 small cups of froyo, and after I pull away, I notice that the vanilla tastes like orange. I pull back around and wait in line to ask them to please give me vanilla. When I pull up they say that I have to come inside and they can’t serve me at the window (even though that’s how I ordered and thought the dining room was closed). I come inside and the rude server says that the vanilla tastes like orange because it comes from the same machine. No offer to change my order or refund. Just a ridiculous explanation as to why it tasted orange, a flavor I hate and would’ve never ordered. I’ll never visit this sweet frog again. The manager should speak to their staff about customer service and being able to provide workable solutions when a customer isn’t satisfied. I wasn’t asking for much. Just that my vanilla froyo not taste like orange. If they couldn’t accommodate that request, they should’ve offered a refund.

To
Review №51

This place is awesome !! We stop in every time we’re near it. The building is half Sweet Frog and half Smoky Mountain Expresso !! The frozen yogurt is so good and especially the milkshakes !! I love coming in here and will be back !!

Le
Review №52

Not sure if maybe we came on a bad day but the coffee just want as good as other reviews would lead you to believe. It tasted as if it was watered down. Like I said, not sure if it was just the day we came but we may skip out on this planet next time we are in town. The shop it self is really nice and they have a nice seating area in front of a fireplace as well.

Zi
Review №53

Nice place, be careful since you pay by the ounce. Probably wont be returning any time soon because of very few no sugar added options (which is an absolute necessity for me ☹).

Ja
Review №54

Great coffee drive threw..

Ho
Review №55

The low fat coconut cream is fantastic!!

Am
Review №56

My kids love this place! We stopped in wanting to sit outside but it had just rained. Aside from being very busy, it was very clean and still a happy experience. Highly recommend!!

Su
Review №57

This is the most amazing coffee shop ever

Pa
Review №58

The BEST Sweet Frog around!! Would recommend to anyone! We always are going here at least once a week, and the employees are always super nice!

Gi
Review №59

Excellent service during Covid

Ti
Review №60

Way better then starbucks

D
Review №61

They have great coffee...

Mo
Review №62

Very delicious coffee!

Ka
Review №63

Yummy! A must stop

Re
Review №64

Service was terrible and drive thru was the only thing open

Ro
Review №65

Perfect place for all kinds of drinks

Ce
Review №66

Not a lot of options. The guy who served me gave my change to my friend instead of me. Pretty rude if you ask me.

Jo
Review №67

Wonderful experience coffee. yogurt for the kids in the same building cant go wrong there

Ty
Review №68

I love this place! Rachel the barista, the GM, and all their staff are very nice! I would highly reccommend stopping in for a cup of ☕! And the cinnabun was out of this 🌎!🌟 🌟 🌟 🌟 🌟

So
Review №69

It could be better maybe more toppings

An
Review №70

Best coffee around! Grandson loves their Frozen treats selections!

Ke
Review №71

Great soft serve selection as well as toppings. Outdoor seating are was beautiful

Br
Review №72

Always good,super friendly

gr
Review №73

Don’t stop here!!!!!! We stopped a got 4 small frozen yogurts 26 bucks!! Are you kidding me!!!! I know this is a tourist town but come on!!!!

Br
Review №74

The available product was very tasty, however over half of the frozen yogurt machines were out of order at the time of my visit.

Ka
Review №75

Excellent coffee! Great atmosphere.

Ri
Review №76

They always have at least two no-sugar-added flavors, which as a diabetic is important to me.

Br
Review №77

Awesome service and friendly faces

St
Review №78

Great selection of flavors. A gorgeous view adds to the enjoyment of your froyo. Nice atmosphere and decor.

Ju
Review №79

Nice coffee shop and pay by the ounce froyo. The nitro cold brew was delicious!

Ka
Review №80

The name is what got us in the door because it’s too cute. The atmosphere was very welcoming and the staff and our drinks were excellent!

Ma
Review №81

Clean, great variety, and a wonderful lady who paid for our frozen yogurt! Loved it!

Ju
Review №82

Horrible place the girl couldnt even answer one question I dont know if she couldnt speak English or what. Didnt even greet us. We had never been there before so my father and I had questions. Worst place ever. It cost 6 bucks for the smallest cup and it barely had any in it. Wouldnt recommend to my worst enemy

St
Review №83

They make the best mocha coffee freeze!!!!!!!

Ro
Review №84

My kids love Sweet Frog. I like this location because I can get great coffee at the same location.

Ch
Review №85

The associates were great. Nice place to take a little break.

Ma
Review №86

Unique and scrumptious...try it.

Ch
Review №87

Great yogurt

Vi
Review №88

Very friendly guy who was here today, not sure if he was the owner but he was very nice to everyone

St
Review №89

More convenient to us than the one in pigeon forge. We love sweet frogs!

br
Review №90

My kids love this place!

Br
Review №91

Very busy location every thing was great except the dirty tables but the 2 employees were doing amazing at trying to keep up.

Ti
Review №92

Great aphosmere, very clean and nice staff.

Fr
Review №93

The all family enjoys this placed I wish we can go more often.

Be
Review №94

Loved the coffee and the FroYo frozen yogurt!! So many flavors and great friendly service!

Je
Review №95

Price per oz is higher than others Ive been too...lots of great flavors tho.

Ge
Review №96

Great place to treat yourself to so many kinds of yogurt & ice cream...sooooooo...gooooood...

Ko
Review №97

Very good flavors. I would recommend the pomegranate raspberry for the people who like tartness

Az
Review №98

The frozen yogurt is amazing tasting and its healthier than ice cream. If you arent looking for a cold desert you can get any tea or coffee next door.

Ab
Review №99

By far my favorite froyo place. Great flavors, friendly staff, decent prices & the building looks awesome (wooden/rustic)

RT
Review №100

Very good. Love when it is in season, the Mountain BlackBerry!

Information
36 Photos
100 Comments
4.5 Rating
  • Address:1259 Middle Creek Rd, Sevierville, TN 37862, United States
  • Site:http://sweetfrog.com/stores/35541
  • Phone:+1 865-366-1685
Categories
  • Frozen yogurt shop
  • Dessert shop
  • Ice cream shop
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:2–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations