Busy, busy, busy business. This little quaint place on the outskirts of town has it all. Check out their wide selection of coffees. Lots of home decor with bears. Unique gifts and apparel. Candy and snacks for your young ones. Great customer service. Fudge is always available for you. Think about it. Sitting on your porch sipping fresh brewed coffee and watching the sun rise or finishing your day with some great decaf coffee and a few pieces of fudge from Mountain Brothers General Store. Check out the market next door for your food items and check out the chainsaw carvings with the latest bears.
BUYER BEWARE!! Staff has extremely poor customer service skills and is beyond disrespectful. Fell in love with an item, but sadly it was damaged. Asked staff if they had anymore, but sadly they did not. Majority of stores are very respectful to customers when asking if they offer damage discounts… HOWEVER this is NOT that kind of store!! They told me “This is not a flea market and out of the many people asking for discounts on their DAMAGED items, if they gave them all discounts then they’d be broke” So apparently they have tons of issues of having items damaged or broken and still trying to sell for Full Retail Prices!! They also informed me that “If I won’t buy it, someone else will” Expect to be completely disrespected and belittled the entire time your there even after putting the damaged item back!! I was taunted by staff with multiple disrespectful comments the entire time I was there with my family simply trying to enjoy our time in Townsend! I highly recommend you visit one of the other local shops in the area where the staff is actually friendly and has a store that isn’t constantly plagued with broken and damaged items.
Cute store with interesting product, but rudest workers weve run into all over Tennessee over the past week! Dont show up with only 15 minutes left to shop, and certainly dont spend close to $50 quickly so you can get out the door before 7 pm. Meanwhile theyre still harassing you to get out!!! Just a suggestion, post your closing times!!!. Especially on the big red neon sign flashing in front on the highway. Sad part its not worth it to come back and spend the other two or three hundred dollars were looking at but didnt have time to make a decision on!!!
Great place to stop for food, all kinds of souvenirs, sauces, jams/jellies, cider. Probably find just about anything here. All of the staff were friendly, too. Easy to get in and out of with plenty of parking. Get some kettle corn, too!!
Great little store that sells just about everything I couldnt have ever thought of. The entire place smells amazing and theres a pretty large selection of interesting knickknacks and maybe the most beautiful wind chimes I have ever heard. Pretty much anything makes a great gift or souvenir. Definitely a wonderful place to stop at if youre in the area. Im not one to like little stores like this, or shopping at any store for that matter, but Id love to visit again.
Lots of souvenirs, t-shirts and other interesting things you might be looking for while on vacation. Great selection of flavored coffees.
Great place. Lots of gift ideas. Also loved the bears behind their store
This is a good souvenir / general store. We try to stop here every time we are in the mountains. Drinks, snacks, candy and souvenirs galore.
This is a cute general store that has all kinds of items for sale. Including plenty of souvenirs and other items like hand made pottery. The staff was very friendly Its definitely worth taking a look!
Always a great stop on the way to Cades Cove, theres such cute small decor and unique finds. Have stopped here two years in a row and find something every year. The bears outside are $150 but super cute and wish I had grabbed one. They dont have an indoor bathroom tho, just porta potties on the outside
I could spend a day in this place. So many unique items.
A lot of neat things but very busy.
Eclectic assortment of treasures. Great fudge. Smiling helpful staff. An oasis in your travels. Stop and check it out, youll be glad you did.
Definitely a must see. This General Store is definitely authentic. From the creaking wood floor to the penny candy. The displays are stunning and the variety of goods will make you want yo buy it all😍😍
Cute but overpriced stuff and no bathrooms! Porta potties on the side of the building with no hand washing station and out of Germ X.
My wife and I were in Pigeon Forge over Memorial Day weekend and stopped into this store a few times since it was right in between our cabin and all the attractions. We bought various souvenirs while in the store along with a jar of their Zesty Peach barbecue sauce. We just cooked up a few racks and that sauce was to die for. Is there a way to order online? We will definitely be needing a few more jars!
Nice place to stop had alot of stuff. Staff were friendly. We got some jam and some chips and salsa which were great. I would recommend stopping in had alot of different item.
Amazing stuff to purchase. Love shopping here. Cant wait to go back.
This place is very cool. I wish i found it a long time ago. Super kind staff. Could have spend more time here.
Nice clean store. Prices are to be expected but for farm house decor you will love it!
Butter pecan fudge and rockey road fudge are amazing.
Lots of great selection. I loved the bird watchers area. Very cheerful cashiers. Would highly recommend.
Cozy country store with unique and stick items. I found it entertaining to browse and found multiple items i bought but did not go in looking for.
Great prices and great farmhouse and cabin style decor. If you come in here you can find SOMETHING to take home. We founds tons to decorate our deck/porch! First time here (been going for over 10+ years) will make this a stop everyone for sure. They said they are always getting new stuff in!
They always have everything in this store. Just make sure you get here before the crowds get bigger.
Amazing stuff great prices making staff love the place Ill go back again
Nice country store..lots of hand made products with a sqeaky floor...nice...
Loved this place. We brought a cute wooden bear. The gentleman were very nice and do a wonderful job
Fun to look around, you could look for a week and still see something new.
A vertical plethora of everything. Spiced, coffee, t shirts, jellys and jams, canned fruits! Pricey but quality?
Such a cute place! We bought one of the large wood sunflowers for our house. Pretty reasonable prices and cute stuff to browse through. I think everyone in our party left with something!
Love this place! Stop every time Im in the area and never leave empty handed.
Just look around and see if you find something you like.
Very nice store and staff. Great decor and food selection
What a great little country store. Great customer service. Friendly staff and eager to help. Love coming here when we visit Gatlinburg, TN.
A must stop for all things country store at crossroads Hi 321, Smoky Mountains and Cades Cove. Always a little souvenir or plethora fresh ground coffee selections to remind you of your visit or keep you coming back!
Nice little store we came last year had to come back
They have the best flavored coffee beans! You can take them home whole or grind them there. Lots of unique gifts, toys and foods. Friendly staff and very helpful. I have ordered from them online and very pleased with their service. We always have to go here when we come to Gatlinburg or Pigeon Forge.
Awesome place to fine alot of different things.
Huge country store. Loved it. Very clean and nice staff.
It was very cute, loved all the little gifts they had there! It is worth the stop in the store, and the gift shop next door!
Great store. Coffee, jellies, shirts, hats, jewelry etc.
Really niceJams and jellies. All kinds of merchandise
Great store. Friendly staff and an awesome selection.
Good stop on your way in or out of the park for food, refreshments, and souvenirs.
The price is high and the service is not that good. Its just a tourist trap
Always love shopping here, the aroma of their coffee is amazing when you walk in the doors 🙂 Definitely a must if you are in the area
Nice store with a wide variety of craft made items.
Lots of cool stuff. Prices were reasonable
Enjoyed the old wood floors lots to see.
Nice place. Almost the same items as everywhere else.
Several workers told me that my dog could come in and they were pet friendly, while the other half of the staff were complaining. This Store needs to get policies in order and place signs.....absolutely no signs posted anywhere saying no pets. Nor anything about service animals. Will not ever recommend or be back. There are a lot of pets parent that will agree. Ignorance is every where!! Also very RUDE unfriendly staff and owner!! I hope truly that ur momma didnt raise u that way. She would be ashamed!! Also they advertise Mayfield icecream but serve hershey
A huge selection of stuff from bbq sauces to candy to clothing and household items.
This place is so unique and has so many interesting finds. Their coffee selection is quite large and smells delicious. The one negative for right now is that their bathrooms are out of order and have to use the port-o-potties outside. Otherwise, definitely worth checking out!
Great little general store with a wide variety of items. The coffee is fantastic!!! Stop in if you are in the area.
Loved the fudge for sure, ohh my god, try the coffee...lol
A lot of unique stuff. Not the normal downtown PF or Gatlinburg fare.
Very charming old style general store tons of merchandise to choose from, also candies and fudge, kettle corn
Friendly people just a little pricy
Great products and very friendly staff.
Awesome fried apple pie with ice cream... super yummy 😋
We went to the Mountain Brothers General Store back in November 2019 and John helped us in picking out our carved wooden bear. Im writing this now (in November 2020) because a friend of mine is traveling to Gatlinburg this year and I told them to stop by Mountain Brothers! John had a lot of helpful tips on keeping the bear looking fresh and new especially in our Florida weather, and he went above and beyond in making sure the bear (and the Welcome sign it came with) was absolutely perfect for us. I wanted to come back to the Google reviews just to say THANK YOU to John and I hope you are doing well!
Nice ppl. They dont have essentials there. More like a gift shop.
Excellent chicken, well supplied with products you cant find elsewhere
Loved it!! They had a large selection of old fashion items and foods to purchase!
Great find,Lots of great products and we would return
Lot and lots of stuff. candy from the old days
What a great store! There was a little of everything. We also ate some burgers that were tasty and satisfying.
This was the first time we have been to this store and I love it. I loved the variety and the homemade fudge that I got was the best Ive had in a long time. We will be back
Crazzy good store, worth the stop !!!
Best little gem discovery of the smokies!
Cutest place Ive ever seen. So many things to see and buy!!
Everything was over priced dont waste your time
Typical items for sale that you would find in local gift shops.
We enjoyed our shopping experience
What a great store to visit. Great prices too. Very friendly staff. A must visit.
Nice little store had lots and lots of different types of canned goods and jellies and honey all types of pickled items which I just love and any other type souvenir you might want. the only reason I didnt do five stars is because the prices are reflective of resort area prices. Had the quarts of things like pickled okra pickled and blue cheese olives and pickled green beans been a little less I would have probably bought four or five quarts for gifts for Christmas but i just could not shell out eight to ten dollars a quart for things like this sorry. T-shirts were in the $20 range which is pretty normal for around here unless you go to the flea markets or some of the t shirt shops on the parkway.
This is a good interesting store
Lots of cool things in here! Definitely a must see!
Love this place, we will be back.
Ill just love this store we go by there every time were in pigeon forge I love the sunflowers they sell.
Super place to get gifts, and the have a coffee shop that smells devine
Hard not to grab a bag of coffee as you walk in and are met with the amazing aroma of freshly ground beans.Cute place.
Very nice country store