Best place to go if you need body work done. I got in an accident and they went above and beyond to make my car beautiful again! John was great to work with and always kept me informed on the progress of my vehicle.
They were professional, friendly and very transparent about everything that needed to be done. The work was completed due to an accident. The insurance provider of the other person worked with them to smoothly approve the work. My work is guaranteed for the life of my car. I definitely recommend Caliber Collision.
It was so easy to deal with and took care of everything. Great people there. Will always use them.
Dropped off my car that was rear-ended on the highway... nearly $5000 in damage! Caliber Collision was efficient and professional to deal with. They kept me informed each step of the way with a pleasantly worded text each day they had my car. If your car needs repair, Caliber Collision is the place to go. They will treat you right. They are also conveniently located next door to an Enterprise Rent-A-Car. Talk about a bonus. One stop shopping. :)
I took my vehicle here after an accident and when I got my car back it looked like it had never been hit. Everyday I received a text letting me know what stage my vehicle was in. Steve was awesome he would call me a check in and give me updates also. I has an awesome experience @ Caliber Collison.
From the first call with Kim to the initial inspection and follow through with Steve, it was by far the best experience with car repair that I’ve ever had.
They really back there nationwide, lifetime warranty. Great service and workmanship. Thanks Caliber and staff. My vehicle looks like new
Kim and Angelo are amazing and did a wonderful job notifying me through the entire process, my car turned out wonderful and I am extremely satisfied. Thank you Kim, Angelo, and Caliber Collision Team!
ExcellentNeeded a small favor on top of what was already doneGreat serviceGreat people
Brought my car in for body work after an accident and recently realized that they swapped out ALL 4 of my Pirelli tires with other tires WITHOUT MY KNOWLEDGE OR CONSENT. THEY ARE THIEFS!!
They were great to work with customer service repairs timely polite super refreshing would highly recommend!!!
Excellent workmanship and customer service. Great people to work with. Smooth repair process.
Excellent job has been done. Collision are very professional. I couldnt be more happy. Thank you for taking care of your customers. Highly recommend.
I couldnt be more happy with Caliber! Profesional, informative, quick, efficient, very detailed, and the work is great! My vehicle looks brand new and runs great!
Great service and communication. Went to the shorewood il location and dealt with John who was great. I need to go back for a couple adjustments and feel very confident all will go well.Keep up the great work Caliber !
I was very pleased with the repairs they did for me. Prompt and quality work. They kept me informed the whole time.
Excellent communication and quality of repair. Highly recommended.
Very honest people and they do great work.
Very friendly very professional. Great place to go when in need for repairs to your vehicle. They restore the rhythm of your life.
Caliber Collision did a awesome job on my car. Great customer service. Thanks Caliber Collision
We brought our Mercedes SLK to Caliber on two separate occasions. Both times the repair was done fast and perfect. Best customer service, friendly and knowledgeable.
Always do a great job. Used them for years. Repairs are always quick, professional, and highest quality.
Wonderful customer service from the time I scheduled my appointment to the time I picked up my vehicle! I would highly recommend Caliber Collision! A+++++
I recommend Caliber Collision highly! They are all very professional, and helpful. Many thanks to Mr. Angelo Tosado, and his team!!
Very kind employees who explain each detail that you can expect completed with your vehicle.
Had a couple scratch that needed to be addressed after having my truck in the shop. Came back in better than expected condition. Thanks
The staff is great and they do great work.
Great work done on my vehicle.
Very professional workmanship and courteous staff!! This is the place to go!!
Took my car to Caliber for insurance repairs neededon the front of my Charger. The entire experience was great. Very professional and thorough. They did an outstanding job repairing my vehicle.
Great service, I highly respect john because this man does a fantastic job, your car will look brand new and they will do additional services, customer satisfaction is priority
John and his team did an awesome job with my vehicle! They went above and beyond all my expectations! I was extremely satisfied with the work done to my vehicle! They even cleaned the interior and exterior of my vehicle and gave it to me cleaner then when I dropped it off! They also finished my car ahead of schedule! They kept me informed throughout fhe whole process and made sure all my needs were met! I highly recommend this auto body repair shop!
Really nice place had to come here for hail damage through my insurance and Kim helped me the whole way. She was so nice and kept me informed the whole time I got my car ahead of time as well. My experience with this place was so easy and nice.
Very professional love there work
Very nice and professional.
Quality work. Fast & Professional Service.I have had a great experience with a side repair and also a rear bumper repair at ABRA in Shorewood. ABRA can actually do the estimate and photos for State Farm, no need to go anywhere else. From when I first called in, Angelo, John, and Geri were always friendly and professionally. This time it was John who explained the process, took me outside to inspect the car with me, and took photos from all angles. They call with updates to let you know how everything is going. Perfect.
Very friendly staff, worked to get my vehicle back to the way it was
Very professional and courteous. They kept me updated with the status on my repair and completed in a timely manner. Also detail oriented. They even washed and cleaned my car both inside and out!
Great Customer Service. I stopped in to get a quote on repairing a very old car (1995 Jeep). As I suspected, it was cost prohibitive to repair there. However, John, took some time and identified a few other places that might be willing to sell me JUST the parts. He did not have to do that but her did. This is GREAT Customer Service.I have used Abra in the past for actual car repairs and they were great. Very orgnized and the work was done without any issues.I highly recommend Abra for your body repair needs.
Highly recommend. My mother in law hit a gas pump and went in there for a quick estimate. They fix her car and buffed out the paint at no charge. They didnt have to do that and it was not expected. So grateful.Thank you Abra!
They are wonderful. The hood on my van flew open while I was driving and shattered my windshield. I was driving right next to their shop so pulled in there. I was a bit shaken because it just happened. John was so helpful and patient: he wrote up estimates while I was making calls to insurance. They kept me updated with calls/texts for the days they had my van so I knew when it would be finished. It looked great when I picked it up, everything was fixed. John and everyone that I had contact with there were wonderful. I will highly recommend them to anyone needing auto repair.
Ive got to be their worst customer, because my biggest hobby is restoring and customizing cars. When I pick up my vehicles from ABRA and inspect their work, I know all the little tell-tale details to look for that separates the amateurs from the professionals to the perfectionists. So far, theyve done insurance repairs on 3 of my vehicles, and each time was was perfection. On top of that, their customer service attitude and constant communication on the status of the progress was great. These guys are good!
I am overwhelmingly grateful to the point of tears. My 16yo daughter was driving on a back road with my other 5 kids in the car, but I was too nervous to let her continue driving because of the wind. So, I decided to have her pull over so I could drive. As we were switching, she opened the driver side door and the wind took the door. I was recasted because I hadn’t yet realized that the door was broken. After 15 min of us trying to fix the door, to no avail, I ended up calling Doc Motors for help. Within 10 min, the owner walks up to my vehicle. I was so thankful because he was calm, and was able to rig the door closed. We then followed him back to Doc Motors, where he, along with assistance from Caliber Collision, fixed our door for FREE. Y’all I couldn’t stop thanking God!
Do not recommend at all. I crashed my car in April 2017 went through my insurance to get it fixed and they sent it to this body shop. My car wasn’t completed until July 2017. Anyways the car was completely wrecked from the bottom. They needed to replace radiator thermostat and a lot more. Fast forward to December 2017 the engine starts over heating. Took it into the shop since they have a “lifetime guarantee” on all parts. They said that there was a service recall on my model of car and they got someone to reprogram some stuff and that that’s what was wrong because everything else was working properly. That same day while I was driving my car the engine over heated again. Called them and they basically just told me that my best bet was to take it into a mechanic. Took it into my personal mechanic turns out the radiator was leaking and the car needed a new thermostat. When the radiator was replaced by MY mechanic it turns out that it wasn’t even a new one that Abra installed it was a used one from a junk yard. The day I took it into the shop for the over heating problem they didn’t even check the car at all. I went as far as to going into a Chrysler dealership to ask about this “recall” that Abra told me about and it turns out there is no such service recall for my model of car. So not only did they lie and not check the car they didn’t even use good parts when repairing my car which the insurance fully paid them for. So now I’m out $600 because Abra didn’t do there job correctly the first time and refused to service it again when problems arose.
Wonderful service. Great experience...helpful and reasonably priced.
Recieved great customer service from Shawn and Angelo. Very good workmanship. I had a couple little issues when i got my car back and they went over and beyond to resolve it. I would recommend to anyone.
Well it took them three tries to get my car right after the accident but Im giving them four stars because they took care of me each time i had to return my car. They paid for a nice rental car each time and they even serviced two more subsequent incidents for a very large discount and the last one for free. One thing I can say with complete confidence is that their leadership commits 100% to customer satisfaction.
I got my Volkswagen CC repaired here when it was hit. The experience from time I arrived for an estimate to the time I picked up my car was amazing. They got my car done before the expected date and when I picked it up, the repair was perfect and they cleaned the complete outside of my car. Defiantly recommend this place.
Messy job got my truck back one of my locks dont work, tailgate had missing clip so panel hung, window stalls to go up and down, picked it up had a new dent not there initially and of course they denied anything but the missing clip. New truck never serviced except scheduled maintenance and now all these electric issues after doors and panels removed by them for a paint job after hail damage
Good communication during vehicle repair.
They are very nice and do a complete inspection
Dont waste your time coming here. Their website and front door both state that no appointment is necessary.So, I arrived at 9 am right when they opened. There were no customers whatever in the place, and it was totally quiet.I asked the man if he could give me an estimate on my scratched bumper. Giving an estimate only takes 10 minutes. I know this because Ive gotten other estimates in the past few days.He told me that he is way too busy and had no openings whatsoever until at least noon and you can come back next week maybe.It is clear that this man does not care about thus business at all.I walked out. I went to Maaco and they gave me an estimate in 5 minutes flat.
Great work everything was done correctly no return necessary....kept me informed the entire time great work!👍👍
They did a great job on my bumper. Staff was courteous and nice.
The service was quick and painless the staff was just wonderful
Disappointing customer service. They dont return phone calls or emails.
This is the second time Ive taken a vehicle to this location and Im very satisfied with their work and guarantee!
Good place, good people, nice attitude
Great people. Great work.
Definitely my most trusted body repair shop. Havent had issues yet.
Phenomenal work and Phenomenal folks to do business with! Whether its on your dime or your insurance company you have to have your repair done by Abra!!
They do a good job to my sons car...his car is red color and we were nervous about, but every thing looks like new. Thank you.
Angelo got my car looking like new!!
Nasty appraiser wanted to charge me 518 dollars for a radiator support panel, it was brand new out of box, just needed paint, this was my third incident with them, will never go back again, appraiser has a bad attitude and over charges,, go somewhere else, i got my part painted somewhere else for 150 dollars and looks fantastic
Very good service and customer service I recommend them