We had a small emergency just hours before my wife was suppose to drive back to Colorado. Went through a drive through car wash and it dang near ripped the bumper off her 2015 Camry that we bought nowhere near Lawley. We went in hoping for a quick fix just to get her back to CO. Louis (I think thats how you spell his name) was extremely friendly and helpful, and got us back on the road making sure that she didnt lose the rest of her bumper on the drive back. Thank you sir, I really appreciate the help!
I had to get some work done my Accent due to it being hit by another driver. I was really happy with the whole process from getting the estimate to getting the parts ordered and installed. I’m grateful that the overall experience was low stress on my end.
They were very busy but squeezed me for an estimate. Thank you so much!!!!
Took a lot longer than expected but did a good job
No issues, everything was handled in the described time and for the described price with no complications. Car came out cleaner than I brought it in.
I rate Lawley Collision a 20 out of 10. Great customer service and the employees are so personable. Fast and expedient service!! I highly recommend!!
Lawley Collison; is a very nice place. Everyone was super helpful. From Sara with paper work to Luis with estimate, very quick. No work done yet, so will post another when complete. So far five stars
Every one was so nice, and Young glass was so good. I give them a 10.
Great work and excellent customer service! Always kept me updated on what was going on with my car. Highly recommend and everyone is so friendly
Quick repair and it looks almost like new.
Jeremy and his crew are the best !! They made my f-350 look like it was never in a accident thanks again guys
Front window put in .Took an hour. Customer service excellent!
The service was great and my car is good as new! They were flexible with me on setting up time for the repair. The repair is great and they went out of their way to buff out some scratches that were not part of the original repair at no additional charge
I wont take my vehicles anywhere else!
Amazing staff! They took really good care of me and even when JiffyLube couldnt get my skid shield back on after my oil change, LCC git it back on in minutes.
They were very courteous and professional and no doubt the repair will be fine. Just wanted to say my tailgate looks like brand new and Chris was outstanding and very accommodating.
Lawley has the best customer service, they respond right away with your questions and needs to repair your vehicle
Best body shop in town Ive had them fix a couple things for me and they came out great thankyou very much jeremy and crew.
They fix my windshield today Im happy for the good job thanks
Chris Benacourt, was very friendly and knowledgeable,
Only place in town I take my vehicles for paint and body work on my vehicles. I’ve taken three of my vehicles here and I’ve always experienced high level service and quality work.
Took my truck here for repairs. for the most part it was done rite. a couple things I wanted fixed wer over looked. and the wash and detail left little to be desired. other then that they do ok expected a little more out of a certified GM shop
Love working with these folk . Always smiles when I’m at the Lawley Collision Center . Thank you
Was hit at a red light and Lawley had me back in my vehicle in a week. It looks great! Plus the staff was helpful and friendly despite being super busy. One of the techs even walked out to the side of the building to help show me where to park which was a little tricky. Great group of employees and awesome service. They also have a shuttle if needed.
Outstanding bodywork. The automobile was washed after the work was completed. Real class establishment. Too bad a mishap was the reason for my visit. Friendly team! 🙂
Promised to have my car done in time to get to Colorado for Christmas! Did as Promised
I brought in my Porsche Cayman S for repairs on the rear bumper that was a result of someone backing into me. Chancy Redmond took care of the body work and Daniel Luna did the prime and paint. They did an exceptional job, it looks brand new! Not to mention they did the work in 4 days and even had it freshly washed when I picked it up. I highly recommend Lawley Collision!
Very Good
Best body shop Ive had to deal with very easy to talk to and work with my truck came back to me like nothing had ever happened had over 8k in damage to front end from hitting a deer. and they only had my truck for 2 and a half weeks USAA told me it would take over 3weeks thank you for all your hard work to get me back on the road.
They did great
Great customer service my truck was ready early and they even covered my rental over the weekend Jeremy and his crew are top notch thank you Lawley collision center!!!
Lawleys Collision Center did an excellent repair on my car after I went over a median. Their attention to detail and repairs were of the highest quality. I would definitely recommend them to anyone in need of car repairs after a collision. Their professionalism and communication throughout the process was superb. Thank you for the excellent work Lawley Collision Center.
Ive been taking my vehicles here for over 10 years for custom work and plain old body repairs and paint they even did a spray in bed liner in my new tuck they have always done a great job and yesterday was no different my Mercedes looks great!!! i will tell anyone that will listen to me to go to Lawleys thank you Jeremy and crew for all you do.
All my years reviewing body shops and this shop is one of the best in sierra vista!!! This shop has state of the art equipment and top notch crew. I car gold status, I was pleased to see a shop of this professionalism in such a small town.
Great service and quality work!
Excellent service & friendly staff.
Rant against Lawley Collision center. I was in a car accident on November 15th. They had my car for just over two weeks the first time. I picked it up and had a horrible experience with lack of paperwork and someone walking out to look over my car with me. I turned my car back in for 8 things a week later. Here we are with me having my car back and it still has issues with the paint, a new scratch and the alignment being off. They were supposed to call me Thursday to let me know if a part was in. No word yet again from Lawley Collision. Why is it as a customer I have to call to check to see the status of my car, the status of the parts and have NO phone calls from them when they have promised. They even promised to pay for the rental car the second time my car was in the shop yet my insurance company picked up the bill. It seems Lawley Collision center is in it for the money yet does not want to ensure the customer is happy. Once again I’ll spend Tuesday morning trying to get my car back into there, picking up another rental (now close to my 30 day limit...) and dealing with a body shop who lacks paint skills and customer service.
This place is great!!! Jeremy and his crew are top notch!!! they did over 12k worth of repairs on my truck for USAA and it looks better then before. I highly recommend this shop to any one in need of collision repairs.
Excellent service! An employee named Chris went above and beyond to help and saved me hundreds of dollars!! Best repair shop in Sierra Vista.
Excellent repairs my truck looks great!! They kept me updated through out the repair process and even extended my rental after finding more damage the insurance company missed. Great job from the team at collision center.
I had my corvette repaired at lawelys collision center because they are the only corvette certified repair facility around and they did a great job!!! everyone was very polite and repaired my vehicle in a timely manner looked better than new. they worked around my schedule very pleased thanks !!!
Great customer service!! I wish my whole car looked as good as the paint work they did, color match is perfect I used another body shop in town last time and the quality definitely wasn’t the same as Lawleys collision center thank you staff.
Ive been using this place for years for my paint repairs as well as my details they do amazing work. I highly recommend them, Jeremy and his crew have been there for years and will take great care of you.
Third time Ive used this shop and they are awesome !! they have the best guys in town I highly recommend this shop to anyone in need of paint and body repairs. Thank you!!!
Repairs are great I highly recommend Lawley collision center. they even went the extra mile and had it serviced for me while I was still in my rental thanks again.
Took my car in on April 2 because the front bumper got swipe by another car. Simply car accident the bumper replace and painted (right). The car was there for two days and when I seem my car on April 4th I couldnt believe what happened to it. I thought to myself it had to be an April Fools joke. They completely gave me back a multicolored car. I wanted them to be honest about what they had done, but the best answer I was given was sun damage .Sun damage in the beginning of April and in 2 days, come on man I wasnt born yesterday. My car isnt garage kept and your telling me on your side of town the sun is hotter with the temperature being high of 77° on both days. I just cant believe how unprofessional they were about this.The damage was only on the front not the whole car why would you touch the roof, hood, and remove part of my pinstripe. This isnt my profession, but I know cars and I would have owned up to what my team did and made it right. If they are claiming that it is sun damage its because they placed a chemical on my car and it ate the paint. They made it worst when they tried to wax or buff out the stain. Spoke with the manager (Jeremy) and after talking to him within a few minutes I realized they had a story together before we got there. Also they only wanted me to show up after 5:30 when the sun was going down because they didnt want us to see what was done, but little did they know you can see it perfect at that time.Let me be perfectly clear no one wants a free paint job, money is no issue on getting the car repainted now its more about the principal and the fact that they shook my hand as a man and lied to my face. If I was the manager I would have took the customers complaint question my employees of every person who touched the car and got back to the customer.
Polite, friendly and professional. Thanks
These guys are extremely professional in all manners of their work. From the estimate to the delivery, I was very please with the work quality and service that I receive. And an added bonus is that all of their work has a lifetime warranty so I know that I will never have to worry about anything. Thank you guys!!!!
Worst Experience EVER. I took my car into Lawley Collision Center for repairs after another car struck my car on the left side . The damage to my car was on that side only. Lawley seemed to be confident they could repair my car in a timely manner, approx. 2 weeks. After many issues, they claimed the car was repaired. I picked up my car and later found that there were parts missing, on the side that wasnt hit. I also found damages to the back of my car and was told that someone must have hit it while it was on the lot. Apparently, someone in the parts department removed a part and no one could locate it, so they had to order the part. The paint job did not match and the chrome was damaged around the windows when they were buffing out the paint. When working on the drivers door, they removed the connector to the switch that controls the fuel tank door. I picked up my car, and then found out that I couldnt put gas in it cause the door wouldnt open, and almost ran out of gas. They removed the rear hatch, and messed up the backup camera, and that still doesnt work properly. Paint overspray on the car and chrome. Lawley had my car for over 5 weeks, off and on, and I got tired of taking it back. I will NEVER refer anyone to Lawley again nor will I EVER buy another car from them. Chris Betancourt was our Service adviser, and he never got a time estime right. not even close.
These guys did an awesome job of fixing our car. Thank you Lawley Collision Center for keeping us on the road.
Great job my truck looks great repairs are perfect. I just wish you all had a bigger parking lot no room to park great job though Im glad USAA recommended them.
So far so good... Besides not returning phone calls... Cars not out of the shop yet... Thats when well know the true rating...
The missing star is for poor location and inconsistent social skills. Quality of work and job management is top notch. This is the local high-volume go-to place for accident repair covered by insurance.
Great customer service I highly recommend Lawley Collision Center to any one in need of collision or paint and body work.
Good service. Nice people.
I took my vehicle to Lawley Collision and I am extremely satisfied with both the service and the effort that was put in. The staff was friendly, knowledgeable, and went above and beyond to ensure my car was professionally repaired as quickly as possible. My car looks better than before the accident :) Definitely recommend this collision center!
My new Kia got keyed on the hood today while I was at the dentist. I was so upset and stopped by Lawley collision center. They buffed it out while I waited and I couldnt believe what a nice job they did. You cant even tell it was ever keyed. Very pleased!
Lawleys collision center did a great job!!! I had them fix the other body shops poor repairs. I should have come here first. thank you Lawleys staff for taking care of me.
USAA took my truck there after my accident, poor quality of work I am still finding pieces of broken glass in my engine bay and not in hard to reach places like just sitting on top of my air filter and in the bed of my truck. when I confronted them about it they said it wasnt their job to clean out the broken glass from the accident. They also try to bully customers to give them 5 star reviews. If you need body work done just take your car to Tucson and never deal with Lawley if you can help it.
Great customer service Jeremy and his crew are top notch repairs were perfect thank you!
GEICO recommended we use this Lawley collision center I was very happy with my repairs and service I received from this shop thank you
Highly recommended by USAA thank you for the great work me and my family appreciate you all.
Picked my truck Up today and was very pleased with the out come, jeremy and his crew did a great job thank you.
Very helpful. Prices are kind of steep but friendly can do attitudes
I have taken my truck there twice in the 3 years I have owned it and Jeremy has had great customer service! The whole team when above and beyond what I expected. I would not take my truck anywhere else!
Always professional and courteous
Great work very happy with my repairs I recommend them highly!!! Jeremy and his team are great.
Great job my new car looks new again thanks to Jeremy and his crew best in town!!!
Jeremy and his staff always do a great job! Thanks!
This place has great customer service and great quality work thank you all
Love this place my repairs are perfect my car looks like new thank you Jeremy and team Lawley
Fantastic customer service! They kept me updated on ststus via text anf answered all my questions with patience and friendliness. They also followed up after I had picked up my car to ensure everything was alright which I though was very nice. I had a tight deadline and they did everything possible to ensure my car was ready to be picked when I needed it before my PCS to Korea. I would recommend them to anylne needing car repairs.
Great work thank you very much I loved Jeremy he made it very easy to get my car fixed thanks lawley
Love love love them they made my car look better than new!!!! Very helpful and friendly staff this is my first accident Jeremy was great and made it easy for me thanks lawley collision center.
Best body shop in town thank you for everything car looks great and clean
THANK YOU!!!!! I tried getting my car repaired at another body shop and they messed up more than they fixed so I took it to Lawley collision center and they fixed everything and even gave me a touch up bottle and did a wash and vac looks great I highly recommend them thank you.
They get it right, wont give the car back until its perfect.
My corvette looks new again paint match is perfect thank you!!!
They did almost as much damage as they were supposed to fix and the manager is an idiot.
Excellent timely work. Very helpful employees.
Great repair love them Jeremy did a great job and team thank you
Awesome customer service . Christian is the best.
I have taken my truck here three times. They did a great job the first two times. However, this last time was just a bad experience! I took my truck in on 4 May to get my truck repainted. When I got my truck back on 15 May (at 5:50 pm after waiting to be helped and they close at 6:00pm), I found problems on my truck. There was over spray on my windshield and two driver side windows and they forgot to put my tonneau cover back on my truck bed. By the time I got home, I locked my vehicle and I found out that my left tail-light and three left LED lights on my third brake light werent working anymore. I took the vehicle back on Monday morning, I talked to Louis, to let them know about the issues. They corrected the over spray but he said that I needed to take my truck to my mechanic for them to figure out the issues. I took my truck to Lawley Nissan today (20 May) and they discovered that a wire was pulled clean off the harness in my left tail light and that it may have shorted out my left LED lights on my third brake light, or that they may have pulled out the wires but couldnt tell since it was a closed housing. The Service Tech at Lawley Nissan finally got in contact with Jeremy and Jeremy said that he refuses to pay for the damages because they didnt cause it. I brought my truck to this Collision Center with all lights in working order and got it back damaged. I am disappointed with this center and will no longer work with them for any future issues. If your insurance is with USAA and you need to get your vehicle repaired, STAY AWAY FROM THIS SHOP!This company is conveniently not on the Better Business Bureau page, but I have placed a complaint through USAA.
Terrible, they lie and deny and accuse you of issues that never existed before this.
Great service, above and beyond.
Took just shy of 1 month for them to replace the plastic bumper on a 2017 Toyota Corola.
My car looks great thank you.
Thank you very much my truck looks better then before i got in an accident you guys rock
Best body shop in town highly recommend
You guys are Awesome!! Best Body Shop in town!
Great job lawley collision center
Very professional !! repairs look great.
Great work Lawley collision center my vehicle was clean when I got it back and it was two days early they .that handled everything with my insurance company and made it a breeze thanks again Jeremy and luie for taking care of me!!!!
Great job guys vehicle looks new
Great work, great people.
Great job my car looks new
They cleaned one headlight and left I other one dirty???