If zero stars could be given thats how Id rate them. The office manager Mari, Madi, or Mati, however its pronounced is very rude and condescending. She kept talking over me and raising her voice while I was trying to ask a question. The first time she tried to hang up, the call wasnt disconnected. I could hear her talking about me to whoever was in the office with her. Three calls after that all ended with her hanging up on meas I would ask to speak with Dr Daynes.Dr Daynes did take time out of his afternoon to call me back. Unfortunately the situation was not rectified. My family and I have now taken our eyecare dollars elsewhere. We are being much better cared for with another eyecare clinic and also more quickly cared for! We wont have to wait 4-6 months to see the doctor anymore. Even Walmart sees you sooner, even if youre a new customer.Goodbye and good riddance to Daynes eyecare.
I’m so impressed with this place. I’ve never been picky with picking an optometrist, I have an astigmatism but nothing major so I just needed to get my glasses updated. My daughter (3) came with me, and they did a courtesy exam on her, and to my surprise she actually ended up having a slight astigmatism also . Dr. Daynes asked how old she is and told me not to worry about it, we will just bring her in when she starts school (which I thought was pretty honest of him). Dr. Daynes was also very thorough with me, explained what they look at, look for, etc, he was such an honest guy. I really liked the experience. The exam room was HUGE. They let my husband and two kids back and there was more than enough roomAnd chairs. The whole staff was awesome too. They Included my youngest daughter, they broke down all the prices for my glasses, told me what I may deem necessary and what isn’t so necessary for my condition so it saved me some money. I will most definitely be returning and recommend this place to anybody .
My husband and I both had appts. with Dr. Daynes this morning. We were greeted by his very friendly staff when we arrived. We were seen on time and the care given was excellent. Dr. Daynes seems to have all the latest equipment to optimize our care. He took the time to explain things; neither of us felt rushed in anyway. I would highly recommend this office.
Dr Daynes is amazing he is a great Dr, however his staff is a bit rude they always seem to act like they are being bothered if you ask to many questions I think they are to comfortable. The only reason I stay is because of the Dr. The assistant is always nice its just the front desk girls Ive even had them on more than one occasion refer me to get my daughters contacts on line which is extremely strange we are patience there they should help no matter what. Its been the same for years and I have even spoke to a few other people thats say the Dr is great but this girls just have attitudes.
Daynes Optical Express is the best eye care center I have been to by far. I suffer from an eye injury that happened to me as a young kid. Dr. Daynes was very thorough in examining my eyes and getting me the help to correct my lazy eye. He made sure that I understood what he explained and gave a thorough explanation. The staff at Daynes Optical Express is very friendly and professional. I have already recommended them to family and friends. Very pleased with the care I received from Dr. Daynes and his staff. Thank you all!
This visit was AMAZING! Doc. Daynes was polite and very informative. My contact lady(can’t remember her name but she at one time worked at a movie theater) helped me with the learning process of sticking contacts in my small eyes. We had a ball finding the perfect color for my contacts. The billing lady was very helpful and informative as well. Overall I will recommend Daynes Optical Express to all my family and friends!WHAT ARE YOU WAITING FOR, GET THOSE CONTACTS 😁
Dr Lincoln Daynes is a very good eye doctor. I have been with him for at least 10 years and am always satisfied with my eye care. There is little or no waiting time, the staff are very nice, polite and knowledgeable. They have a great selection of frames and have state of the art diagnostic machines to test your eyes & vision.
The most thorough explanation of an exam Ive ever had. Dr Dane helped me understand what he was prescribing and why, then explained what was happening to my eyes that requires the prescriptions. Sara (hope spelling correct) was patient, helpful and friendly as my wife and I browsed the many frame options available... then she broke down the total price of the glasses selected, helping us understand where the insurance stopped and our out of pocket began... prices of their frame selection seem high although quality name brand, but since I dont have knowledge of competitive competition price and I cant deduct a half star left all 5 stars... Mostly because of the Great Service and Experience! Thank You, Danes!
Mr. Daynes is very experienced and take his time with everyone that comes in for an eye exam and explains everything and answers all the questions asked, and staff are very helpful. They all take there time to make sure they answer all they questions asked and make sure that you make good decisions on the type of glasses and lenses you get.Very satisfied with there office and workmanship.
Very good experienceEveryone was friendly and helpful. Eye exam very thorough and every thing explained to Me.Good selection of frames cant wait until Mine arrive. Thank you!😊
Dr. Daynes was wonderful, kind, and very thorough. He gave me an excellent treatment plan and a follow up plan if this one doesn’t work. The Staff is very kind and easy to work with. They got me in right away because I had an eye infection. It was just wonderful.
Dr Dayne is very thorough and checks out the entire anatomy of the eye including the retina. He has a machine that does what dilation use to do, no more nasty dilated eyes. His exam is painless and very informative.
A very thorough exam. Dr. Daynes good the time to explain various tests and the results to me. The staff, Sara, in particular, who helped me fit my glasses, was helpful and just fun to chat with. I highly recommend them.
Daynes Optical is top of line! The staff was warm and welcoming. The lady that does all the pre-tests was patient and explained everything. They have an amazing machine that takes a high-resolution scan of your entire retina making dilation and cardboard sunglasses obsolete. And Dr. Daynes, what can I say... he was thoroughly the best and treated me as if I was the most important patient he had. I highly recommend Daynes Optical!
Dr. Daynes was very friendly and informative. He gave me new insight into my glaucoma and what I could expect following cataract surgery. The staff were all also friendly and helpful in my selection of frames and lenses for new glasses.
My husband had an appointment with Dr. Daynes and raved about the care that was provided. Dr. Daynes is very patient and knowledgeable about eye care. I am happy to find someone who I am confident that he can provide excellent eye care!!
I was served on time. Dr. Daynes is always very patient and detailed when he does the examinations. He listens well and always addresses my concerns with a conservative approach. I like that he’s not quick to strengthen my prescription which is what other eye doctors like do. He will work with you to fit your needs. The staff is super nice and knowledgeable. They have a large supply of frames. The service and products here are quality. I will never go back to Walmart.
Friendly, clean and very thorough. Great selection of frames. Staff extremely helpful and professional. Dr. Daynes was easy to communicate with, and answered all my questions. I would highly recommend them!
Great, Great Optometry practice. Wonderful people from Dr. Daynes all the way through his entire hand-picked support team. I am a long time client and cannot recommend these VERY nice folks highly enough!
Everyone was very nice. Better eye care than Ive had my whole life. Very up to date technology for the exams.
All staff is professional and efficient. Dr. Daynes explained all pertinent information in understandable language. Always leave knowing I had the best care possible.
Dr. Daynes is very knowledgeable and professional. I highly recommend him! He also has a wonderful selection of glasses and sunglasses.
Today was the best eye experience I have had in a while. The staff was very friendly and professional. Dr Daynes was patient and efficient with my exam. I highly recommend him and his staff for great eye care
Always provide the best service, friendly, help find good looking frames. Wide selection of frames starting at $49.00. Dr Daynes explains everything very well
Service was efficient, Dr. Daynes is totally thorough with use of most current technology. Optician was very knowledgeable and most helpful. Best eye exam I’ve had since moving to Arizona in 2007.
I can and always do count on great service and a thorough eye exam. The opticians are very knowledgeable, desk personnel professional, and Dr.Daynes great at thoroughly checking my eyes and explaining things.
Best staff and Doctor! They all really take care of your needs! From the fabulous receptionists to the thorough opticians the whole experience was incredible. Thank you Daynes Eyecare!
The staff is very pleasant. Wait time was goodDr. Daynes is always awesome! He listens, offers advice and more. I have been a patient for 11 years and wouldnt want to go anywhere else.
I’ve been going here for 20 years. Dr Dwayne’s is the best and he surrounds himself with great technology and staff. I was in and out in less than an hour for my eye exam and fitting
We have been seeing Dr. Daynes for several years; it is always a pleasure! Kind and friendly atmosphere and very caring staff. Dr. Daynes is is a warm and caring gentleman.
Daynes Optical is simply the best vision store in Southern Arizona. Service is prompt efficient and dependable. Dr. Daynes is competent and his staff works very hard to make sure every little thing is right and that yo are happy with aspect of your eyecare.
This was a great place to have a thorough eye exam. The staff was very professional from the beginning to the end. Thanks everyone for all your hard work. I will be returning.
Very friendly. Personnel takes their time with helping pick out glasses. Then they make sure adjustment is proper. Very nice experience. Dr also takes his time n very friendly. Vicki n Jeff Neisinger.
Professional, thorough and thoughtful exam and glass frame selection. I especially appreciated the ability to be contacted to fill in for an appointment cancellation, as my wife had lost her glasses.
Staff and doctor were all so kind and helpful. Sad we are moving soon! Best eye care weve recieved.
Had a NIGHTMARE experience at Walmart. Called, slipped me in for an appointment to check my prescription, received personalized, caring and comprehensive service.They found problems with my other prescription, made adjustments, and I had new glasses on the same day. All of this in TWO, 2! HOURS 👍🏻I can’t speak for anyone else’s experience, but mine was EXCEPTIONAL!🎇 100%I am a business owner and deal in customer service. This place ROCKS 👍🏻😎
Always the utmost professionalism, experience and options. Im am very comfortable with the carding and helpful staff. Daynes is clearly a leader in this industry and will continue to be my go to as long as Im here in Sierra Vista.
Everyone was helpful and kind. They were very patient with me, as it was my first time trying contacts. I recommend them for any first time contact users!
Great customer service. Excellent ..and very updated eye equipment. Doctor explained every detail on my eyes.
There was 3 of us to attend. The staff was fantastic! We were having too much fun. Got everything we needed.
The staff are very nice and professional. The Optometrist was very knowledgeable and cordial. I would love to return again.
The entire staff is so professional and courteous. They took very good care of both of my elderly parents. Thank you!
Ive always had a great experience at Daynes. The staff is top notch and Dr. Daynes always takes extra time with his patients. Great place.
I have been going to Dr. Daynes for my eye care for years. He and his staff always provide first-rate care. They are the best.
Doctor was great! He seemed to be very professional and knowledgeable and helpful to me in understanding my stigmatizum with my eyes. The help with finding the right glasses wasnt as pleasant and curtious as I would have hoped for. I didnt feel like I could express what I wanted or needed and was told to just accept the fact that what I get is what I get so get used to it and they couldnt change that except by adjusting my frames.
Exceptional service from Dr. Daynes and his staff who are very friendly, knowledgeable, and their service was very good, especially Sara, the optician coordinator who cares for patients and helped me with my progressive lenses and assisted me with my sunglasses choice.
Been shopping for my eye Care needs here for years, about the only the problem I really have is some of the pricing. I do have inauinsur with limited options, but the staff is very nice, and Ive never really had an issue with our appointments. Today we actually got taken in and seen early.
The staff at Daynes is absolutely great! They are so proffesional, friendly and kind. I definitely reccomend them to everyone. The Doctor as well is very informative and just over all great experience!
Mr daynes is very professional, explanes Evey process and condition of your eyes, no hard sell, friendly staff . Quality glasses. Quick turnaround
Daynes is awesome! Great staff and great Dr Dayne! Always smiles on everyones faces and very polite. Would recommend highly!
Very friendlyTook the time to listen youTook the time to explain things to youUp to date equipmentInformativeGreat Overall
I HAD BEEN TO DANES EYE CARE PREVUOUSLY, BUT A FEW YEARS AGO I HAD CATARACT SURGERY WITH ANOTHER LOCAL COMPANY. I WOULD RATE THE OTHER COMPANY 2 STARS.BUT DANES, I RATE THEM 5 STARS, THEY HAVE THE LATEST DIAGNOSTIC EQUIPMENT, THAT ALLOWS THEM TO VISUALLY SHOW YOU ALL THATS WRONG WITH YOUR EYES.THEIR STAFF IS WONDERFUL, EFFICIENT, VERY PROFESSIONAL, AND MOST IMPORTANTLY MADE ME FEEL WELCOMED AND TREATED AS A GOOD CUSTOMER.PLUS, THEY HAVE A SRNSE OF HUMOR THAT MAKES ALL OTHER EYE CARE LOCALLY PALE IN COMPARISION.PLUS, THE DOCTOR WAS FABULOUS, PROFESSIONAL. HE EXPLAINED EVERYTHING AND OPTIONS. AND HE HAS A WONDERFUL SENSE OF HUMOR THAT PREVADES DANES ENTIRE OFFICE.CUDOS TO ALL THAT WORK THERE.RESPECTFULLY,RONALD ULLOM
Excellent care by all staff and doctor, top of the line equipment, highest quality materials have provided me and my family with the best eye glasses. Thank you, I will keep coming back!
Very professional and friendly. Fast and efficient and thorough. God bless
Haynes Optical are the best. My appt went really well, and the doctor spend plenty of time for my appt and explained things to me in plain words so I could understand.
We love using Daynes Optical Express for all of our eye care needs. The staff is friendly and efficient and Dr. Daynes is thorough in his exams. He explains the what and why to our full understanding and shows overall concern for our well-being beyond our optometric needs.Every expense is double-checked to see if we can apply deductions based on our healthcare and VSP plans.
Doctor Daynes is top notch. HeIs super professional and has the latest, best equipment.
Very acomadative to me, very friendly staff. Dr. Daynes took time to explain everything to me. I would highly recommend them!
MY visit was wonderful they got me in quick also made sure they got me the best prices for my glasses definitely recommend them
Dr Daynes and his staff are true professionals. And the equipment is state of the art!
Efficient and friendly staff. Very satisfied with the appointment.
They treat you like family, the whole staff is personable and our prescription glasses were ready the next day. Why would anyone go anywhere else?
Great service thank you for taking care of my family.
I highly recommend this place the doctor was awesome and so was the staff.
I highly recommend Daynes Opticle! Great service!
Always the best of everything by everyone in the office! They dont quit until they get it right.
Very nice and caring love all the people that helped me!
Always great! Wouldnt go anywhere else!
Excellent doctor and staff. Customer for life!!!!
Thank you to Dr Daynes and his staff for seeing me yesterday! I really felt that I was in capable hands!
Very informative, helpful, friendly staff. Showed concern for what would be best for me and my eye health.
Great place friendly staff, good eye exam I would recommend Daynes to all.👍👍👍👍👍
I love everyone that works there...they are kind of AMAZING!!!
Everyone was professional and friendly. But they are expensive. The only place I could find that carries WileyX glasses in Cochise County.
Excellent and thorough service!!! Best machine technology I’ve experienced and excellent customer service!!!!
Staff is super friendly and Dr. Daynes is very knowledgeable!
Great people! Great professionals!
Beware of the scan. Part of the eye exam, extra $30 dollars.
Great job, nice people.
Wonderful! Great place for the whole family!
Great service and great personnel.
All personnel excel in Customer Service 😉
Great Customer Service!
Very helpful, quite pleasant.
Excellent care.
Outstanding service!