Dustin did a great job, he was pretty knowledgeable. Easy to have a conversation with. They got me a 2.0T accord and that thing is fast.Alex did a good job too, he helped me out in finance to get me the best deal on my car.Carlos in parts is super knowledgeable too, he knew quite a bit about everything Honda. I’ll be back in the future for future purchases.
Dominick Rust and the finance deparment are an exceptional team! They went above and beyond to meet our vehicle and financial needs. I highly recommend Vern Eide Honda in Sioux City for your next vehicle purchase.
Sam took great care of me! Quick call to the Service Dept led to a super easy transaction! Sam was courteous and answered all of my questions, some of them were answered before I even asked. Thanks guys!
Sam in the service department is top notch. Great to have working for Vern Eide.
The staff at Vern Eide is unmatched!! The second you walk in the door you are greeted by all of the friendliest people. My husband and I worked with Kyle Rager and Nick Fowler to get our 2015 Hyundai Sonata engine replaced (that we bought privately). They made it the easiest and most seamless process and worked very hard to get it all 100% under warranty!! Sebastian was the mechanic who worked on it, he got us in quickly and was great to work with. Our car has been GREAT since getting it back! Thank you Vern Eide!
I have always appreciated the service I receive at Vern Eide!! They are the best!
Their service center is top notch! They even washed by car, how nice of them. Awesome job.
I have had nothing but exceptional experiences with Vern Eide Honda, from purchasing my vehicle to routine maintenance. They are professional and courteous. The service department did an excellent job with my routine maintenance and spotted a potential problem for me before it became an issue. I highly recommend them all the way around!
Im not sure if I have reviewed before but we have had nothing but wonderful experiences every time we are here . The purchasing of our van was one of the best!! Dom was so helpful and kind! Today the service department went above and beyond to help me get my vehicle here and fix a tire. I wont buy or service our vehicle anywhere else! 10 out of 10 would recommend!
These guys are amazing. Took my almost new van in for a pesky A/C issue, that another dealership (Billion) refused to help with.Nick and his guys at Vern Eide were extremely helpful, went above and beyond to diagnose and fix it. I cant say enough about the quality of service I received! I would give them 10 stars.When it is time to upgrade again, theyve definitely WON my business. OUTSTANDING!
Nick at Verne Eide Honda is always great about communicating about what service needs to be done with my vehicle, always keeping me in the loop and answering any questions when I take my Honda CRV in. I couldnt ask for a better experience. The overall team that works there is also professional, friendly, and just top-notch as far as their customer service (and that includes the shuttle driver too!) -Jon
Very impressed with the service before, during, and after our purchase. Dom was great to work with from our initial search to our final selection. He sent us videos, pictures, and reports of the vehicles we were interested in and answered all our questions even after work hours. When we met him, he wasn’t pushy and was upfront about the pros and cons of each vehicle. Especially impressed with the service after our purchase. Noticed a couple minor flaws with the vehicle on our way home and Dom got our service lined up and done at no cost to us.
Got in before appt. and done quickly, car washed and vacuumed. Good to go
Mike Hodgson and the staff sold us a new 2022 Hyundai Tucson SEL AWD SUV last night and all things went smooth. Mike is a very nice salesman and doesnt waste your time. Thank you folks!
Very impressive team and that includes sales, financing, service center and all other departments. I have never had an experience that was just satisfactory. Every team member has gone above and beyond every visit. WELL DONE Vern Eide team
Terrific experience having my 2020 Passport serviced with diff dluif replace. Appointment easy to set up, on time, even took less time than was booked. Very courteous and did exactly what was discussed. Highly recommend VE Honda Sioux City.
We purchased a used Honda Civic, worked with Will and Jay. No pressure experience, No trying to sell us something more than we came for!!! Very professional, yet easy going!Being a used car, I wanted some maintenance items taken care of. They made my request happen without any hesitation! The service department was great to work with as well! We will be bringing our other Honda (Odyssey) here for service in the near future!!!Thanks Guys!!! Look forward to working with you again!!!
Appreciate the professionalism and always picking up a clean car. Thanks for the loaner with my tough schedule sometimes!
True to their quote. The job took longer than expected, but they honored the quote that I was given, and didnt charge me the extra time it took to complete. Good communication throughout the process. Car looks great!
Dominic Rust was so friendly and helpful when purchasing a new vehicle. At first I thought I new what I wanted but I changed my mind and he went above and BEYOND to get me into the perfect vehicle. 100% will be going back to him when it comes time for a new vehicle again.
Everything I needed was given...with constant and clear communication from the Service.Advisors!
The time it takes to get the car serviced is long. Practically half a day for service work. The work was fine, however.
Leasing my Honda CRV was so quick and easy. My salesman Dom was awesome. He was very knowledgeable of the vehicle and very friendly. Even though I did my research prior to the test drive, Dominick demonstrated the safety features and knew everything about the vehicle. He completely setup my vehicle with all my preferences before I left the lot. I will definitely be returning to Vern Eide for their professional and caring sales people. Not only did I get a great deal but Dom made sure it was the vehicle I wanted. I told him exactly what I wanted and my price range and they did not go over that dollar amount. He spoke to me like a regular person. There is nothing more frustrating than when a salesman asks if I need to call my husband first. Yes, that has happened to me in the past. He treated me like an individual and I appreciate that so much.
Great Experience from start to finish! Dom worked his magic to pull together the perfect deal and get us our dream car. From the moment we called, Dom went out of his way to send us a video of the vehicle, spec sheets, and managed to finagle a great price on a very gently used vehicle that had just been traded in the day before. He made sure that it was detailed and went through a rigorous inspection so we knew that it wasnt only beautiful, but also safe. He answered all of our questions and didnt stop until everything came together perfectly. Dom and the entire Vern Eide Team in Sioux City did a great job of making us feel like family. I would definitely recommend them for your next vehicle purchasing needs!
Top notch. The facility to drop off and pick up is amazing. The staff and everyone we talked to were very pleasant. The waiting area was awesome. Not sure if it was normal or not, took 60 min. to do oil change and rotate the tires and they washed the car. Washing the car was a really nice perk.
Great people. Eager to help and very kind
Staci is the service rep that usually services my moms Honda I remember her from last year I believe when I helped my mom bring her Honda by for new tires and oil change. Staci followed up today with my moms most recent service we really appreciate that she called and we appreciate how kind and friendly she is when we stop by as my parents speak very little English. Thanks Staci hoping more people can be as nice as you in the service industry!
Beautiful place to sit while they work on your car...people in the deaership are very friendly.
Dom Rust is the best salesperson I have ever encountered. He worked endlessly to get me into the perfect vehicle. He was recommended to me by a family member who has been going to him for years. I will definitely go back in a few year. Amazing service all around at Vern Eide. Highly recommend.
The staff at the service department are phenomenal. They are always updating you about the progress of your vehicle and they provided me with another driver since the shuttle driver was occupied. This person picked me up from my home and brought me back to the dealership so that I could get my car and make it to work in Omaha on time!
Great experience, great prices, and very friendly staff! Highly recommend Dom! A+++ job guys! Definitely will return for further vehicle shopping because they made it so easy for our family!
Worst service I have ever received from a Honda Dealer ever! I will never return to this Honda Dealer for service ever again. I am very dissatisfied!
Service manager Sam was great and very helpful. Pry needs a raise for how helpful he was
I highly recommend asking for Dominick!! He took all the stress out of buying a car, gave me all the information I needed to make an informed decision, and he was super respectful, patient, & enjoyable to work with! After having some bad experiences at other dealerships I was nervous walking in, but the team at Vern Eide Honda welcomed me right away and made me feel comfortable. At the desk, Dominick was willing to answer every question I had and explain every number to me so I could make a confident & informed purchase! Darren in the finance office was great too! I love my new Civic and all of my friends and family are super jealous of my car and the great deal I got. Thank you Dominick for all your help getting me into a great car and I’m definitely going to be coming back for years to come when it’s time to upgrade!
I have never had a better experience! Dom was very friendly and treated us with the utmost respect. He went above and beyond to help make this a smooth buy. Love the Pilot! He made sure the car and paperwork were ready when we arrived. The test drive he answered any questions we had. Thank you!
Best car buying experience ever! Made the deal over the phone. Was in and out of the dealership within an hour. That included at least 30 minutes going over the technology in the car. Vern Eide Ford in Mitchell, SD could learn a lesson from their Sioux City Honda Dealership!
Want to give a huge thanks to Michael. He was great to work with. Answered all my questions and very easy to work with. Bought the vehicle and will gladly come back again when needed.
Experienced a great vehicle buying experience with Verne Edie Honda Sioux City. Dominick Rust was our salesperson and he was exceptional in communicating with us every detail of the vehicle we were interested in, including prompt replies to my emails, texts, phone calls regarding vehicle purchase. He included video of the vehicle as well. I reside out of state and due to the coronavirus pandemic, I did not want to travel to look at this vehicle. Dominick answered every question to facilitate a totally transparent and honest transaction. He arranged transport of the vehicle to my state some 1300 miles away. I couldn’t be happier with this vehicle and the superb professionalism and attention we received. Thank you Dominick Rust! I would recommend with 5 stars this dealership. Love the car and love this buying experience! Well done Vern Eide!
Took my 08 ridgeline in for new keys because mine were in poor condition. Dropped it off on Thursday and got a call late Saturday that it was ready to be picked up. Along with the invoice was a 13 page list, with pics, of several things that needed to be fixed. I never gave anyone permission to do anything other than program 2 new keys. I declined the work suggested. I went to pick up my truck Monday because it was too late Saturday to get it. When I showed up I paid and took my brand new keys with me. I pressed the unlock button to enter the vehicle and nothing happened. Evidently, they screwed something up because they took the truck in the garage and left me standing on the HOT asphalt car lot. I stood there for 40 mins. Nobody said anything to me. Eventually I had to get to work. I had my wife drop me off so she had to return to the dealership so she could take me.I completely understand that things dont always go smoothly but my issue is that they spent alot if time trying to find problems with the truck and they didnt even complete the job I took it in for. Also, they didnt at all apologize or even explain what they were doing. I eventually left because I had to get to work.
Dominick Rust was very professional!. He was patient with us. He made sure that we were satisfied. Thank you very much..Well pleased..
Staci is nice it seems like shes just doing what they tell her to. I got my car serviced there about two weeks ago. I wasnt gunna write a review cuz I didnt like them theyve been very annoying calling and emailing telling me to do a review. So here I am hopefully they stop emailing and calling me after this. They had to order a part that took a week to get here once it was here it was the wrong part
Alex was awesome helping me get into a car! Very professional and goes above and beyond to make sure you’re satisfied with your purchase!
Recently purchased my Pilot from this location. I highly recommend requesting Dominick - his knowledge of the vehicle and all its features during my test drive really made me confident in making this purchase. There was no pressure to buy and no bad talking other brands; he simply explained all Honda had to offer me and made sure to follow up on where the vehicle met or exceeded my expectations. I worked over my lunch hour and after work; his demeanor impressed me because he always had everything ready to go...gas in the vehicle, keys ready, tank full so none of my time was wasted. When I purchased the vehicle it was freshly cleaned, tank full, he explained electronics again so I was comfortable - I just had an overall good experience! Thanks Dom!
This was my first car buying experience and I did it out of state and over email / phone calls. Dom there was so nice to work with! He did such a great job with getting me all the information I needed and working with me from another state! I also want to acknowledge that he was not intimidating at all and put what was best for me first. I would recommend him and his team to anyone looking for a car!
Dominick went above and beyond to make this the BEST car buying experience we’ve ever had!! He guided us thru the entire process. I am beyond happy with the car we choose! Vern Eide will be the only dealership that we work with in the future! I highly recommend them and will be letting all of my family and friends know how happy I am with the excellent service they gave us!! Thank you Dominick and Vern Eide!!
Not an unpleasant experience. However the wait was to long. About an hour and 45 minutes.
Excellent and i am only writing this review because i was promised a steak dinner
I was promptly greeted by Stacy, a pleasant, professional representative of the Honda service department. Stacy explained what would be done, showed me to a very clean and comfortable waiting area, and told me I could expect my service to be completed within an hour. She later came with an update and my care was serviced, washed and completed in less than an hour. After a very quick review of what had been done to the car, payment was made and I was on my way . I am grateful that I feel I can trust Vern Eide Honda.
See and ask for Harry. He is a great saleman
Verne Eide in Sioux City provides excellent service support for their customers. I took my wifes vehicle in for an oil change and they also pointed out to me a couple filters that were filthy and asked if I wanted to change those out too. I appreciate that they asked me before doing it. And this was not upselling by any means (the filters were disgusting), they were just being thorough which I appreciate. And they wash your car for free to boot, no surprises on your bill. I would recommend them to anyone.
Sam was extremely considerate, understanding and empathetic. I was a basket case worried about my car and he was so reassuring. All turned out well.Thanks Sam and Vern Eide!
My little CRV air conditioning quit. Working like new again😊
Recently bought a used Accord sport from Verne Eide Honda. Been looking for sometime and found one here. It was recently traded in and hadn’t been detailed but he was happy to send me photos before it was even out of the shop for inspection. Dom was quick to respond and get in touch with me. He sent me photos and even a 5 min walk around video showing anything he thought would be an issue and showing features. He was as transparent as we lived 3 hours away and would gladly recommend him to anyone. The rest of the staff were great too. Alex in the financial dept was friendly and professional. Would recommend Verne Eide Honda to anyone looking for a Honda.
First time in the door; favorable impression
Fantastic customer service! I called them up 1-hr to closing inquiring about a civic saw online. Dom was nice and handled most of the paper work that evening, while I made the 4.5-hr trip up from KC. They had me in and out of the dealership, and on my way back home within 2-hrs the next morning (trade in and everything). I was even able to make it back to work on time. Would definitely make the drive up again for a future purchase!
Nice clean dealership that will work with you to get you into the vehicle your looking for.
My experience buying at Vern was excellent. Dominick did a awesome job finding me a car that fit me perfect. Very professional from the beginning and kept me up to date through the whole experience. I highly recommend going to see Dom at Vern Eide. Thank you guys👍👍
At 5:05 PM on a Friday, we returned to our Honda Odyssey, to find a dead battery. I called the dealership on the slim chance they would have someone available and willing to help me. About 15 minutes later a VE employee arrived and got my vehicle started. Thanks Tyler! I have been working with VE for about five years now and they have always provided great service. This time, in my opinion, they exceeded my expectations. Thank you!!
The Vern Eide service department is so professional and organized. They are very careful adhering to Covid concerns. They follow up with texts and emails to make sure your visit is a positive and timely one. I’ve been a Vern Eide customer for several years and highly recommend them.
Very pleased. No surprises.
Was charged twice as much as what was quoted for engine repairs. That left a very bad impression of the Sioux City facility in my mind and I havent been back since.
Easy drop off, was kept informed of progress on vehicle, easy pickup and took the time to explain what they fixed on the vehicle.
Very friendly staff greeted with a smile also Very informative
Great experience buying a car for my son. Dom was great to work with and transparent. He created a video of the car prior to being able to get to the lot and see it in person. That is what differentiated him and the level of service from all the other folks I was pricing vehicles with. Go see Dom and the team at Vern Eide in Sioux City!
I had excellent service at Vern Eide in Singing Hills!
They are very professional and do great work on fixing my vehicle.
Stacey was very professional. I had my car back in a timely manner. The paperwork was ready and they even washed my car!! Excellent service experience! Happy customer!
Service was great. Had excellent communication with service personnel throughout the process.
They have always been professional, friendly, understanding, and shockingly efficient on every occasion Ive done business with them.
We worked with Dom to purchase a vehicle today. Dom was friendly, accommodating, and eager to answer our questions. He took the time to make sure that we were happy with our decision and the price we paid. Dom spent time with us, even after the sale, to explain the vehicles options so that we were able to enjoy our cars features right away. We highly recommend Dom to anyone looking to buy.
Great service and friendly staff..
Great people - great service!
Had a saturday appointment. Was disappointed there was no shuttle service or a loaner car available during our 2 hour wait time. Would have liked to drive to nearby stores. Instead got in 4 mile walk to/from Target.
I visited last week to buy a used car even the salesman not friendly just he ignored me. The first impression just worst
Everyone I had contact did a great job. Especially the technician who inspected my cabin air filter and found some rodent had stored a winters supply of seeds in it.The dealership where I purchased the vehicle, Woodhouse of Sioux City, had not found the problem. I found seeds atop the engine 2 years ago, they had not seen those either.
I brought my older Pilot in for an oil change and was offered an opportunity to include an additive, and in return for the extra expense, they would cover if anything happened to my engine. Before I was even due for another oil change, part of my engine went bad. So we took it in, they repaired everything, but the warranty was initially denied on a technicality. The dealership worked with the warranty company and when not initially able to get anywhere, they took off some of the cost to alleviate the pain of such a big expense. Even after we paid and picked up the car, they continued to fight the warranty company on our behalf, and in the end they were able to get it honored. Great people and great customer service!
Dom & the crew are SO professional and easy to work with. They truly love what they do and it shows in the way they treat their customers! From the test drive with Gurji, paperwork with Dom and financing with Alex(who happens to be a former student of mine!). They made the whole process enjoyable and my husband and I drove off in the car we wanted. Thank you guys!
Since I bought my car a year ago, Vern Eide and their employees have treated me with the upmost respect and care. I always feel welcomed by them. Definitely recommend them to friends and family who are interested in purchasing a Honda vehicle. They’re the best!
I bought my car from Vern Eide back in 2015. Its been a great car! But like everything that gets used daily, stuff happens. Buy drinks, theyre in a drink carrier, & naturally, they leak - leaving the seats looking awful & dirty. 5 years of that & I dont clean as well as I could/should. I brought car in to be detailed & I am extremely happy with the work that they did! Seats look great! Carpeting awesome! Windows fantastic! Thanks for doing the hard work - the quality shows!
They are always polite and respectful. They make sure we are satisfied and happy.
Just bought a car from Dominick Rust and it was a very pleasant experience. He wasn’t high pressure and felt like he did his best for us as a customer. Highly recommend him and if we get back in the marketing the future I would reach out to him to see if he was able to help us out.
Vern Eide service was what I expected. Nick was courteous and made sure that I was satisfied with the care on my Odyssey. Thank You!
_____________________May 26th Monday,I brought my car to the service department at Vern Edie in Sioux City. Theres a young man there by the name SAM.I must say he was the most engaging, professional and courteous serviceman Ive done business with. Sam saved me over $275.00 after my check engine light came on in my new car...which came out to my familys fault not Hondas. Thanks so much SAM. You saved us from stressing!. Honda is blessed to have you! Sandra Pearson_______________________________________________December 2020Thank you Dominick at the Sioux City Vern Eide location for an outstanding job of helping us with purchasing not 1, but 2 brand new Hondas ! Your patience, professionalism and follow through is totally out of the ordinary! It was a divine order that we met you through another happy customer. God used your persistent helpful attitude and great soothing spirit to help us conquer our needs and goal of buying much needed cars!God Bless you Dom!The Pearsons_____________________May 26thMonday, I brought my car to the service department at Vern Edie in Sioux City. Theres a young man there by the name SAM.I must say he was the most engaging, professional and courteous serviceman Ive done business with. Sam saved me over $275.00 after my check engine light came on in my new car...which came out to my familys fault not Hondas.Thanks so much SAM. You saved us from stressing!. Honda is blessed to have you!Sandra Pearson
Kyle the service manager and his staff are the BEST! I bought at Vern Eide because of the service staff. I have had problems with my 2020 Pilot right away after my purchase. The electrical panel sounded like ricks hitting my windshield while in the vehicle. Kyle has bent over backwards to make sure it gets fixed right. Now with the recall, I pray it is fixed. They are an amazing group, I have not been the easiest person to deal with, they have all been troopers.
We just purchased a vehicle from Dominic. He was truly an amazing sales person. His customer service was well above any service I’ve ever received from any vehicle purchases before. Dominic took time to understand our needs. He was transparent is all steps along the way. Thank you Dominic for the excellent experience. You’ve gained our business for Verne Eide and we will continue to refer friends and family your way.
First contact with Dom he was honest, knowledgeable, friendly and professional.I had no pressure whatsoever, only helpful comments and answers to all my questions.Very well done young man this dealership can be proud of. The dealership itself had small town friendly feel that left me with an exceptional experience and great car as well.
Service was slow, and it was expensive. I sat 3 hours for a oil change and a tire rotation
Every one we talked to was friendly and helpful it was a good visit
Service was done as requested and on time. Great dealership.
If youre ever looking for a great car buying experience, get with Mike! of all my years in car buying this was one of my better experiences dealing with auto dealers. Mike took care of me from the beginning to end. definitely recommend if you want to drive your new car home without that feeling of being ripped off.
Friendly, efficient staff
Our salesman was Dominick and he did a great job! He made our buying experience hassle free. I would definitely recommend Vern Eide for your next car purchase.
Great customer service.
Great service. Stacy was awesome.too.
Dom truly went above and beyond at making this the most painless car buying experience of my life. We did not even step foot in the dealership. His communication, follow-up, and professionalism is second to none. We cannot thank him enough for the job well done at delivering our 2020 Odyssey Elite. We will certainly be doing business with him and his dealership in the future.
Everything was completed professionally and precisely. Seth explained things clearly. Im very happy with the results. Thank you.
Dom sold me the first Hyundai at Vern Eide!! He was awesome and did an amazing job!! I so appreciate his help in getting me into the car of my dreams!! Thanks so much!!
Thank you Dom. for all your help!If anyone needs help finding the right car I highly suggest Dominic. He’s the one to go to. He will explain in detail exactly what he means that he’s talking about. He will take his time to show you the best fit for you and answer any question you have. Thanks again! I really recommend this dealership.