Really enjoyed being able to sit in office chairs before buying one like i did last time off amazon, what a mistake that was! However it was really unfortunate to be told the chair i liked was out of stock and that they wanted to charge me for the assembly on a floor model chair, really? And for the manager to say Merry Christmas as if he was doing me a favor was completely insulting. Great Product terrible service whats new?

Just went to Staples to purchase a laptop for our home. We found the one we wanted. As the sales guy to pull it from stock. He said, I am not allowed to sell any laptops without my manager or lead tech present. I would like to get it for you, but I dont want to lose my job.Why would a manger have a stupid rule like that and not want to make a quick few hundred bucks?

Great service when I called

Stupidest website I have ever come across.

Was quickly found by a staff member who was helpful in showing me options, even those at lower cost. Did not feel pushed. After answering my questions he nicely drifted away to let me shop at my leisure.

Fantastic experience! Chuck who help me process my purchase was Nice, courteous and very informative. I would come back again and again as long as I can have Chuck help me

Ive been to many staples locations throughout the country, but this location missing some important details. Customer service has to improve and they have too many clearance/open box items on the shelf not properly priced or very little discounted. I hope they get their acts together and they wont go out of business.

I advise to take your commercial print jobs elsewhere. It seems like this store is unable to manage larger (500+) printing jobs. I used Staples for three printing jobs of 500+ pages each on three separate occasions. The first job was a mess because their online system cannot take more than 100 pages before it bogs down. I had to go in-store to hand the files in on a USB drive. The Staples store does not honor their online prices so I had to pay more than I was expecting. The first two jobs were incomplete and I had to return to the store to sort it out. The third printing job I gave them was 2,154 black and white pages. Since I could not go myself to pick up the product, my Project Manager (PM) picked up the order. They handed him one box with approximately 350 color prints and sent him on his way. We did not realize the order was incomplete until I came back from vacation. I returned the box so they could finish the job. The manager Toni called me later and refused to complete the job or offer a refund of the $212 paid. Toni insisted that they handed us the complete order and that I would have to return the 2,154 pages to get a refund. I insisted that she review security footage to see if my PM walked out with one box or four (approximately how many boxes it would take to carry 2,154 sheets of paper) but she refused to even do that. We have resorted to contesting the charges with Visa. My company has now prohibited any of its employees to use Staples services or stores for any reason because we got ripped of for $212. Personally, I will not use Staples again.

Worst customer service. 1st & last time going to a Staples. Kimi (person at the printing services) was really rude. I went in & greeted her, she barely talked back. I grabbed a business card to send a document to be printed and waited, and waited until she finally after 2 minutes got off the computer and said do you need something? I said yes, I need something to be printed than when I tried to pay I inserted my cc and told her it was credit what should I press? She said I dont know so I tried to figure it out but ended up cancelling the payment. She again made a rude comment saying I had cancel the payment & had to start all over again. So I inserted the card and I asked what should I press she said again she didnt know so I ask her to call a manager. While I was waiting other employee went to ask her something which she knew the answer to that meant she wasnt need, she just didnt want to tell me how to pay. I will be back

Toni was amazing a very helpful. She walked me step by step. Great customer service!

Posting under friend’s account. I am Kim Otto. I have been working with manager Lynn for a month with my printer issues. She has been absolutely delightful every time. She is always smiling and pleasant even though I’m kind of a pain with my lack of knowledge.

Martin García was very helpful and respectful. Hands down best employee there no 🧢. He deserves a raise.

VERY HELPFUL, as always! I wanted something printed from my phone... I finally found it, but didnt know how to forward it. They did!!!

One associate helped me find items In differed areas of the store. Very polite.

The 2 ladies working in copy & print were so helpful

Tad was very helpful selecting an office chair, purchasing and loading too .

Helpful staff, had almost everything I was looking for that I couldnt find at Walmart, Target, and the like.

It is a great place, first time I came there I was easily able to find a employee to find a specific chair they didnt have out, turns out I got the last chair of theirs, I rate 5 out of 5

Will never use Staples. Horrible attitudes couldnt even help me print out things.

Always has what my small office needs, at great prices

Half of the display shelves are empty in the store (i.e. keyboards, mice), terrible customer service. Clerk was disrespectful, and acting as if we werent customers. Overall, horrible service and poor management of store.

I needed an item and it was the last one in stock. I asked them to hold it for me, they said they could THEY SOLD THE ITEM I NEEDED TO SOMEONE ELSE WHILE I WAS STILL IN THE STORE. RIGHT IN FRONT OF ME. I complained to the manager, and said Im just having the worst luck and she proceeded to lecture me on how I should be lucky that I didnt have a family emergency. Worst service ever

Buyer beware! Worst experience if my life caused by employee. Wish I could say more...

Excellent help from the staff Everytime!

This is where I purchased my printer paper and ink and just about anything else that I need for office supplies

Elizabeth did a print job for me in a rush that turned out fantastic!!!

Good fast service

No problems

Your guys application page is complicated

Absolutely horrible service!!!

Good

Bad customer service.