user
CPR Cell Phone Repair Skokie
7135 N Central Ave, Skokie, IL 60077, United States
Appearance
CPR Cell Phone Repair Skokie
Comments
Ju
Review №1

Absolutely stellar service. Would highly recommend this place to anyone with phone issues even before the Apple Store. Great customer service then. Very personable.

Ca
Review №2

Stopped in to see if they carried my Moto Z battery and if they could replace it. Edgar couldnt have been more helpful. Yes, they had one, it would take at least 4 hours to replace because of all the steps, explained the possibilities of problems, and covered all that was necessary for me to get the full picture. He is certainly knowledgeable. Not sure if I will simply buy a new phone or go back for repair, but would highly recommend this place.

Ka
Review №3

Staff here are always helpful and most importantly truthful. When a repair would have cost more than a replacement they let me know instead of taking the work. Highly recommend.

An
Review №4

I received such great customer service! I needed a battery replacement. The cost was great, service time quick and my phone is so much better. Would highly recommend going to CPR!

Br
Review №5

Quick service and explained everything clearly. Even saved me some cash by recommending I look for an after-market part rather than repair my Switch base. There are few places you can get these repairs done, so its great to find a place doing it right.

Jo
Review №6

Had iPhone battery replaced here a year ago, and a new keyboard installed for a Macbook Pro. Competent work, quick and reasonable.

S
Review №7

Greatest!! These guys promised 2 days repair and I got a call less than 24 hours! Fixed the problem and even saved us from a future repair. They threw my 13 year old granddaughter a real lifeline, after all how, could she survive without her iPad, her connection to her world!!!!

Ed
Review №8

Was very pleased with service and results of my phone repair and recommendations from the attendant

Ad
Review №9

I broke my screen. They fixed it by replacing the glass. They completed the process as promised and at the price they quoted.

Mi
Review №10

Very professional and outstanding customer service! I highly recommend for anyone that needs their electronics repaired. They even volunteered a $10 discount for being a returning customer!

Sh
Review №11

Great and fast service. Honest and helpful. I got all the information and details I needed and all the questions I asked were answered. I highly recommend. #Supportlocalbusinesses

Me
Review №12

My note 8 stopped fast charging and I started getting the annoying moisture warning sound when I plugged my phone to charge. I took it to cpr and they replaced the port. They fixed it the same day and now my phones works like new! Very friendly, transparent and professional. Highly recommended, veteran owned business.

JA
Review №13

First class service. Edgar explain the repair process and executed it flawlessly on my water damaged laptop.

al
Review №14

Best place for iphone repair. 2nd time Ive used them, and I really appreciate the expertise and responsiveness. Hes also the nicest and honest guy.

Je
Review №15

Heavy water damage to a Google pixel 3A was fully repaired and promptly finished.

Eu
Review №16

Highly recommend! They don’t scam you and give free diagnostics. They’re very skilled in what they do. I’ve gone in twice already to get my phone fixed and I’m very satisfied with their customer service and the quality in their work.

Je
Review №17

Excellent experience, efficient and now I have a new battery within an hour. Also received a great pro tip: stop wiping down my phone with a wet/very moist Clorox Wipe. It’s melting some of the seals inside my phone. Who knew? Will return.

Jo
Review №18

Great and affordable. Highly reccomended.

Ch
Review №19

Took my MacBook Pro 2015 for a battery replacement, it was done within a day and a half! Pricing is unbeatable!What really made me go here was the veteran owned business!!!

Br
Review №20

Great, Adam was able to fix my phone, explained simply what was done and encouraged to come back if any concerns return!

Da
Review №21

My daughter shattered her Iphone 11 screen, I thought it was unfixable. I looked up local repair shops and read the reviews and I have to say they were spot on. Great service same price as apple without the wait. Seriously great customer service!

Sm
Review №22

Fantastic veteran-owned business, gives vets the best name. I called in a time-constraint situation and they were as accommodating as it was possible to be and got me in and out in perfect time. Fixed my screen, and my phone is good as new. 10/10 recommend.

Al
Review №23

Very friendly staff. Went out of their way to help.

Sa
Review №24

Very knowledgeable service staff. They were accurate on timing to repair a cell phone screen (Samsung). I suggest calling in advance to confirm that they can repair your device.

Sh
Review №25

Absolutely outstanding! He fixed the root cause of my phone issues, not just the symptoms. It saved me a lot of money. Ill definitely be back for any other phone issues.

Me
Review №26

Fast service, super helpful staff, highly recommend!! Fixed my iPhone X screen in an hour. So happy!

Oa
Review №27

Great place to get your phone fixed!

Ru
Review №28

Very efficient and professional. Great service!

Ki
Review №29

My Motorola Droid Turbo had been giving me battery problems for many months, so I decided to take it to CPR Skokie based on the reviews online. I stopped in with my phone, described the problem, they ordered the battery (had to wait a couple days for it to arrive from Motorola), replaced it for about $80, and my phone has been working great ever since. Great service, not presumptuous, well go back for sure!

An
Review №30

This guy is good he repaired my phone iPhone 6 Plus microphone wasn’t working the screen wasn’t working he fixes the problem phone is working good to go

Li
Review №31

He is the best! He can absolutely fix anything, and he fixes it right. He is fairly priced, and can diagnose the problem immediately. He has fixed three phones and an iPad for me to perfection. Don’t look around for a better price or better service. This is the only stop you have to make.

vi
Review №32

Fixed my old Pixel XL and now I can still use it!!! So happy I dont have to buy a new $1,000 phone, yet!!!! Great place and very easy to deal with, highly recommend.

Ch
Review №33

They were really great the people were very friendly the service was excellent and really affordable my phone I thought was unfixable but they fix it and it is like brand new I highly recommend them

Er
Review №34

If your phones ****ed, this is the place to go!Quick, accurate repairs and friendly folk. If they dont have your part, on-hand, theyll get it, mighty fast. Between that and the reasonable pricing (note: I did NOT say, cheap. Its repairing tiny computers, not buying a t-shirt.), this is a fine place to go instead of paying through the nose at a Big Box so some kid can muck up your phone.

Lu
Review №35

I was unable to unlock my phone. I looked for help on line, and I sought assistance from my wireless provider. No real answers from them, except to get a new phone without my data being preserved. They did suggest CPR, and I an grateful for that. CPR had my phone unlocked and working in about 1 hour. I really appreciated Edgar’s help! He spoke to me in tech terms I understood. He was able to keep most of my data. At half the price of a new phone, this was worth it. Thank you Edgar.

St
Review №36

It was great experience

Lo
Review №37

This place is great. German and his crew have saved my bacon at least five times, twice in emergencies when my elderly parent was being moved from a hospital to a medical rehab facility and I HAD to be reachable by phone ... the phone that I dropped in the sink (first time) and the one I cracked by dropping it in the hospital parking lot (second time). German has helped in non-emergencies, too, and the work has always been delivered on budget and on time. If you take your time to explain what you need and find out what options are available, this place delivers quality work and repairs that hold up for as long as youll own the phone.

Du
Review №38

Edgar is a bad person. Take our money and new finish repair on my childs phone

Ri
Review №39

Very knowledgeable, a surprisingly wide variety of services at a fair cost, and refreshingly professional and customer centric. Pleasantly surprised!

Mi
Review №40

Great service! Veteran friendly customer service. I recommend CPR to everyone!

Ti
Review №41

Excellent customer service. The worker was kind and efficient. My phone was fixed fast.

An
Review №42

Edgar the manager is fantastic to work with. Professional and friendly and gets the job done. Im a frequent customer due to a clumsy family member and I trust Edgar to fix our phones and tablets. He is fair and tells us when ge feels it doesnt pay to fix an item rather than take our money. I highly recommend this specific Cell PhoneRepair location.

Er
Review №43

Best place to get your non working electronic items fixed affordably

Ma
Review №44

This is the greatest place for cell phone repair. I had problems with my $700 phone after paying my way out of Verizons nightmare service. The new cell provider could not diagnose reason my phone would not port over to new provider but, CPR did. The customer service was kind, quick and courteous. I recommend them.

Ji
Review №45

Awesome service. Great products. I’m going back if I need anything

Al
Review №46

Awesome guy and great service!

Sa
Review №47

I brought my iPhone 5 in to replace the battery and the lightning port. It was fixed in under an hour and the price was very reasonable. The person that I spoke with was Edgar. He was very kind and knowledgable. I’ll definitely take my phone there again if it needs servicing.

Ni
Review №48

Breaking your phone and potentially losing your data is nightmare but with someone as skilled as edgar at cell phone repair its nothing. id like to start off by saying how professional he was when dealing with me and how he explained the process needed to get my data off. after i understood that my phone was in great hands he simply went to work and i got my phone the next day. he has super reasonable prices and he accepts payment after the work is done. i am satisfied with his work and i wouod recomend his work to any one else with computer and cellphone issues!

Jo
Review №49

Excellent service and the manager is very knowledgeable in the field of electronics, would definitely be back for any future repairs!!!

Do
Review №50

First of all, yes I know that it’s my fault for breaking my phone, but let me tell you this do not go here, walked in on a Saturday morning, asked the guy small chubby guy how much to fix my phone he’s said 185$ I asked are you joking and he of course said no, so than I when to another place got it fixed for 100$ solid deal, came back here the next day asked the guy if he could look at my phone and he said that’s going to be a 35 dollar charge.Please do not go here the people are rude.

Li
Review №51

Excellent service and excellent employees. They fixed my tablet. Very reasonable prices.

Ma
Review №52

Great service, solid prices and legitimate advice

Sa
Review №53

Saved the day! I spilled water on my laptop, thought I was going to need a new one and lose a bunch of data/work, but CPR saved the day and my laptop. If I could leave more than 5 stars, I would!

Da
Review №54

My speaker/ringer failed on my iPhone 4S. Took it to Apple & all they would do is sell me a new phone. CPR took a look at it and for $41.80 did a great job and it has a 6 month guarantee that the speaker/ringer will keep working. Thanks! Very professional and an excellent job!

De
Review №55

Edgar was great and reasonable price and honest, he fixed my iPhone 6 . Don’t ever go to Lincolnwood mall they charge to much and not honest, my tnt referred cpr and I wish I knew about this place Monday when I got back from California I would of had my cell fixed sooner, I recommend this place to everyone, thank you Edgar.

Jo
Review №56

My iPhone audio port wasnt working (plug kept popping out) and they had it fixed for me within a few minutes -- at no charge! Just needed to be cleaned out. Id go back to them in a heartbeat with something more serious. They also cell iPhone ear buds for $10.00! Cant beat that!

M
Review №57

Great service. Veteran owned.

Be
Review №58

I really appreciate the help they gave me

Ju
Review №59

Clutch bro! Fast, friendly knowledgeable and amazing service. I’ve been a costumer since they were located on Oakton. I’ve gotten phones repaired and my MacBook screen repaired twice. They also give great advice on repairs even if it doesn’t benefit them monetarily.

Au
Review №60

My Galaxy S3 phone screen cracked a year ago and I got it fixed at the HIP for $150.00. My phone had not worked right since then. I cracked my screen again and CPR in Village Crossing was recommended. I am sooooo happy with the results!! Its the first time my phone has worked since I bought it! They were prompt and professional. Cant describe how happy I am with my phone!

Ca
Review №61

Edgar is unbelievably talented technically knowledgeable guy. The B E S T

jo
Review №62

Terrible. My brother dropped his Samsung Galaxy S2 right before he went on vacation and shattered the inner glass. My mom and I took it into CPR for him because to get a quote. The guy told us it would be $145 and hed give us a six month warranty. We went back home and waited for my brother to get back to talk it over and he decided he would do it. So my brother went in one week later to get it fixed and then they said it would be $185 and no mention of a warranty. When my brother told my mom about the $40 increase in one week she called them and told them what she was told the prior week and they literally had nothing to say about it. My mom told them not to touch the phone and the guy claimed that it was already fixed. Then my mom asked to speak to the owner and the employee didnt even know who the owner was. She then asked to speak to a manager and he said the manager wasnt there. After more yelling suddenly the employee panics and says, Oh actually my manager is here and puts him on the phone. After hearing my moms story the manager asks what employee told her it was $145 and she didnt know because why would you get the name of the employee when you go in for a quote and have no problem with the guy whatsoever? So then the manager blames my mom for not getting the name (total bullshit) and then my mom says fine, show me your employees and Ill point out which one gave me that price. The manager says no and then says we dont want to do business with you and we didnt touch your phone yet so come pick it up. Even though five minutes earlier they claimed the phone was already fixed. Very sketchy business. Would not recommend this place. They might fix your phone but they will rip you off. It might seem like youre getting a good deal but youre really not.

Do
Review №63

Fixed our iphone se glass quickly.

Ad
Review №64

Awesome. Helped me out and was honest. Didnt try to rip me off like other places try to.

Ri
Review №65

Took my motorola phone to CPR Skokie to replace cracked screen after dropping phone on concrete. They told me it would cost $235 because they had to replace the whole module. Fine. They gave me really fast service which is the only plus, but within 45 minutes the screen was coming unglued from the phone body and something was wrong with the sensor so I could not hang up the phone or use the touch pad when in a call. Also front camera did not work. I took it back and it turns out they put the wrong module in. They swapped it with the correct one within a couple of hours. Then, within a couple months, micro cracks started developing. I had not dropped the phone or handled in any way differently than before. I attribute the cracks to stresses on the glass due to the new installation, or a sub par part, or both. I also noticed the glass was wavy in spots, not as smooth as the original, making me think the replacement is of low quality. Now the cracks have propagated to the point where the phone is unusable. I called CPR and they said the warranty does not cover micro cracking. They insisted that the screen was original from Motorola. They did offer to take a look at it and see what they can do. No thanks. Im buying a replacement newer model refurbished phone on eBay, for half the price of the repair.

Am
Review №66

Very helpful and knowledgeable!

Sa
Review №67

Great service. Fast and friendly.

Ti
Review №68

Company and this service is the worst Ive ever seen they tell you they order parts that never come and keep your phone for weeks and then they never repair it. They have many excuses for the delays but neve deliver. Dont go there if you need a quick repair.

Er
Review №69

You name it Edgar can fix it.Problem solved

As
Review №70

Small-time shop. Quoted me a ridiculous price on a screen repair and told me it was impossible to do on my own which I dont think is true. Seemed to have good enough intentions.

Am
Review №71

Great customer service and prompt work!!

Ga
Review №72

After watching cartoons with the kids on the Ipad I left it to charge overnight. In the morning nothing was turning on. I panicked. I went into the CPR location in Skokie and within 10 minutes had my Ipad back. The associate had great customer service skills, and as it was just a software update, he said, there was no charge. In the past I have had broken screens on my phone repaired at reasonable prices and also bought a used phone as a spare. This is a great place to have electronics repaired quickly and professionally.

Ol
Review №73

Avoid this place at all way possible. I Took my iphone 5 for a repair since it would not charge and after they replaced charging dock 2 days after my home button would not work. They forgot to screw it in and now after i took it back it still would not work.

Ia
Review №74

Amazing customer service and reliable..

su
Review №75

Good service

Ni
Review №76

Had a screen protector replaced was in and out in 15 min.

An
Review №77

Great customer service.

Ma
Review №78

Repaired my Nintendo Switch in a day, cheaper than Nintendo official

ja
Review №79

This place is the Best.

Cr
Review №80

Overpriced

Mi
Review №81

Great work!

Sy
Review №82

Very good

Information
26 Photos
82 Comments
4.6 Rating
  • Address:7135 N Central Ave, Skokie, IL 60077, United States
  • Site:https://cellphonerepair.com/skokie-il/
  • Phone:+1 847-679-2772
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Similar organizations