I love it, I really like the clothes. It is a bit pricy though but itโs sorta worth it! 10/10
Travelled 30 minutes out of my way to be treated with โsorry we missed ya be back in an hourโ sign on the door. Very disappointed. A big chain store canโt hire enough staff to cover breaks/lunches?
The associates in the store are extremely unprofessional and clearly not well trained. When I came in to pick up an item that I paid for in advance, the item was not ready and I was told that I could not return it while I was at the store. I had to wait 24 hours and drive back to Old Orchard in order to get my money back. In addition, I was moved out of the line while the associate helped the customers behind me and only then looked at my case. I received an automated e-mail that clearly states that if I do not pick up within a week, it will be automatically cancelled. Why was I not told this at the location, I am not sure. I call it the most unprofessional customer service ever! Shame on the manager.
10/10 love that asian guy I see every weekend.
Itโs the holiday season and there are a lot of customers. There was a line for check out but it took forever. It was a little upsetting to see three to five extra workers just talking and chit chatting over shoes right in front of a cash register, not even bothering to help out the one girl. What kind of customer service is that?
The people at this Pacsun were super helpful and informative. I had a very pleasant experience there.
Poor customer service
Love this store! Super cute clothing and really nice people, theyre always greeting me with a nice smile whenever I walk in.
Really poor customer service. Walked in and there were three employees working. No one said hello or asked if I needed help with anything either. There was only one other customer in the store. This lack of enthusiasm and friendliness made me bring my business elsewhere.
Nice and friendly staff. Good place to shop at for denim and hoodies
Bad vibes man
Great Location.
Great clothes
Loved it