I dont understand how this place has such high rating.Initially, our insurance made an appointment for us to come drop off our car here. When we got there on the day of, while trying to explain that we would like to make sure the other partys insurance pay for the damage and not our insurance. We were turned away because apparently their scheduled was booked since we are switching the handling insurance. Front desk person told us to come back next week despite already having an appointment. She didnt even take the time to ask which car we have, and if it was already on the appointment schedule. It was confirmed later that both insurance have already contacted them for our original appointment.3 weeks later...Our car was promised to be done last week. I spoke with them Wednesday and they said we should be able to pick the car up Friday morning, tho the original estimate was Wednesday, we werent too unhappy about the two days delay. However, they miscalculated the date again, some materials could not come on time. I understand things do happen, but there were no communications prior to Friday. My parents drove an hour to their shop at 8AM Friday morning to find out that the car wasnt ready.They dont speak English well, so they couldnt express their frustration. Its already unfortunate that my mom got into a car accident, which isnt even her fault. So many unhelpful people out there. I might risk them damaging the car posting this review since we still do not have our car yet, but this whole situation is just annoying. 4 days later (2 days weekend and 2 business days) no words from them yet...Update: Repair guy and owner were good! We got our car back and they were much nicer to us than the front desk lady. I have updated from 1 star to 3 stars.
Always a great professional experience and with lifetime guarantee they cant be beat.
Great experience from start to finish. From the first phone call, to the taking of pictures and estimates, length of time to complete the job, and resolution of issue after I received my car back, customer service is excellent. Would highly recommend and will be my first choice if needed in the future!! Thanks!
Have used them several times, always professional, thorough, and do a fantastic job!
Great shop,excellent work
A lot of places do good work. They do good work here as well. Its the customer service and willingness to work with the customer as much as they can that separates them.
They went out if their way to fix the damage from being rear-ended. Cant even tell there was damage. To top it off, the went around my car and took care of all the skuff marks they could find. Cars looks fabulous. They demonstrated pride in their craftsmanship.
Nelson was amazing! This was such an amazing experience. I came in on a Monday with a car that had been in a collision with a hanging bumper. I was out by Friday with a car that literally looked like I just drove it off the lot. Nelson was super professional and genuinely wanted to help me. He corresponded directly with my insurance company so I didnt have to worry about anything. I will be back for any minor car repair. ALSO-- The best part is their services come with a year warranty, which meant a lot to me. So grateful for this place. 100% recommend.
Fast and timely repair. Job was done very neatly and professionally. They made process very easy with insurance.
I had a wonderful experience at sky collision. Everyone was very friendly. Nelson was cordial and Randy answered every question I had, and believe me there were plenty. My car looks amazing! You cant tell there was ever any damage!
Randy and Nelson at this location are great people to work with, they would do their best to get cars fixed and the process a breeze. They do quality work and they work fast and I know this for a fact, they care about customers cars being fixed right and properly. Randy is always willing to help customersSky Collision is doing business at this location and is not the same bad shop that used to in the same building as other reviewers are claiming.
Love this place. Brought 2 if my vehicles here and great job. Todd always too care of me sad to see him go but happy for his new promotion. Will be going to the sky in Athens. Lol
Did an amazing job after I was rear ended. Only shop who saw me in less than two weeks! Car looked like new and pricing was very fair. Don’t waste your time with other collision centers
I dropped my car off almost a month ago at sky collision in loganville for rear door repairs from a rear ended on my truck. I went to pick it up yesterday & my radio column was popped out as if my previous radio was removed & replaced. BECAUSE IT WAS. I’ve had this truck over two years & I know what it came with. I now have no working radio & no one at the shop taking accountability for this illegal crime. Highly unprofessional & unhappy
I received excellent service at Sky Collision. Shop Manager Randy and Estimator Nelson both were very professional and customer-friendly. I went into the shop with a lot of anxiety about my vehicle, but by the time I was ready to leave, I felt very relaxed and relieved. They are very knowledgeable about insurance matters, and about what is required to get your vehicle back in tip-top shape.Repairs to my car were done in a timely manner, and I was very pleased with the superior quality of the work that was done. Even though I interacted with Randy and Nelson in the office, I am sure that the workers in the back all contribute to the overall experience at Shy Collision. Keep up the great work guys!
I highly recommend this auto body shop in Snellville. They are courteous, honest, and very skilled and knowledgeable about auto body repair & paint. The manager, Randy Vaughn & his staff are highly respected by the local car dealerships and they recommend them to their customers. If you are looking for a great place to take your car where they treat you awesome & restore your car to perfection, look no further! Thank you guys for doing such a great job and for your honesty, courtesy, and compassion during a trying time.
I came in for an estimate for some body work on my Chevy. I was very impressed with the professionalism and how personable Nelson was. He really took the time to walk me through the process, timelines, costs, and set my mind at ease with the process. Thank you so much!
I have a 2015 Mustang GT Premium PP Triple Coat Yellow. I tried to bring my car to Courtesy For which is 1 mile from work. They did the initial estimate and when wrnt to leave the vehicle the decided they would not repair the vehicle. I was told they don’t think they can make me happy. I left very disappointed and contacted Randy at Sky Collision. He sent a tow truck and took cars of everything. I was updated with the progress. I’m very pleased with the customer service. I like looking at my car again. I always look back. Thanks guys for a great job.
This is no longer Collision Consultants. This is Sky Collision who have been doing business out of this location for about 2 years. Sky Collision also has 5 other Atlanta area locations. I had my car repaired there and these guys are industry leading pros. Very friendly and very knowledgeable. My repair was done in a very timely manner and it was just like no accident ever occurred. All I had to do was drop my car off and these guys did it all from rental, to insurance to an excellent repair. from the owner Bill Gray, to the shop manager Randy to the Estimator Nelson all made doing business with Sky Collision a breeze at what could have been a high stress/ high pressure time. These guys are the best and wont be out done.
Top notch! Super service and awesome work. My car looks better than before the wreck. Highly recommend!
These guys are TOP RATE! Our company van looks FABULOUS!!! Nelson provided great customer service.
Nelson was amazing ! Not only did he communicate with me through the entire process of having my vehicle repaired, he got my car back to me before the estimated date and time. I would definitely recommend their business.
Highly Recommended! First class people, first class business.I recently bought a car off of Carvana. When the car arrived there was some slight discoloration in the back driver side door.I initially took the car to another body shop. However, the work the first shop did wasnt to the standard that I was looking for.When I brought the car to Randy at the Snellville location, he took care of me!Not only did he fix what the other shop couldnt but him and his boss, Bill Grey went to the highest level to make sure I had an incredible experience with Sky Collision.They fixed the discolored paint as well as removed a few dings that were in the car.Not only was I impressed but the work they did, but I was impressed by both Randy and Bill as people. Their character was directly reflected through their company!Without a doubt, if I ever have any other issues I will be bringing my car to Randy at the Snellville Sky Collision.
They did a great job on my sons car!
Great fast quality work!! Excellent customer service and did excellent repairs super fast tooo
Randy & Nelson at Sky Collision in Snellville did a great job on my BMW, they were friendly and did exactly what they said they were going to do, they did a quality job. I highly recommend them.
The staff here is beyond great. I dropped my car off and was about to call a Uber but the associate had already called enterprise to pick me up and I didnt know they even had that service. He saved me money.
Great customer service there was a little delay because of bad weather but they handled it very professionally. I was also very impressed the quality of the repair.
Lol. Collision consultants auto body... is that you? Drove by the location and was reminded of the horrible service that you guys performed on my vehicle several years back. Hopefully youve changed your character and business motto along with the name. Collision consultants auto body everyone! Lol.
All my right side was crashed into and smashed.they fixed it and looks like new.friendly staff.
Great service
Great pricing
Got estimate on my car