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Key Buick GMC of Somersworth
155 NH-108, Somersworth, NH 03878, United States
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Key Buick GMC of Somersworth
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Sh
Review №1

The guys over at Key Buick GMC in Somersworth are great! There IS one female saleswoman but I didn’t have the pleasure of meeting her today. I first contacted Derek the General Manager and he was straight forward and very friendly. His response time was fast and communication was on point! He set me up with one of his salesman Nick. Nick has a great personality and was very knowledgeable with the vehicles and knew everything inside and out..and then some! He made sure he went over every little button and feature, and he even took the time to help me pair my phone to the car before I left to be sure I drove home safe. They made the whole process so easy and I truly appreciate that. I love my new GMC Acadia and I’m glad my vehicle search brought me to Key Buick GMC. I highly recommend them to anyone looking for an awesome experience!~Michelle W. from Conway NH

Da
Review №2

From the moment I walked in the door until I drove my new vehicle out the staff, from the general manager to the parts department, were all courteous and helpful.

Re
Review №3

Wonderful experience! The gentleman at the front desk was very helpful, accommodating and even chuckled with me when he explained that my vehicle wasnt broke but merely a dial had been turned off! He handled very tactfully which was great because I was so embarrassed. I will definitely be returning for all my service!

El
Review №4

Shout out to John page for the wonderful customer service he provided to me! Would recommend this gmc dealership to anyone looking for a vehicle. Thank you so much John for your genuine kindness.

Ke
Review №5

This is my 4th vehicle purchase from Key, Derek Hurley has always personally made sure each transaction was fair, easy and the best deal possible. Thank you as always!

Le
Review №6

I had a very pleasant buying experience at Key Buick GMC of Somersworth. I usually dread going into a dealership to purchase a vehicle but I must say, dealing with Brandon Braden, sales consultant and Derek Hurley, General Manager my experience was easy and enjoyable. Their “no pressure” way of selling really works for me. I could relax and make a really good choice for me. I will recommend this dealership and Brandon to everyone.

Tr
Review №7

This is by far the worst business I have been to. They were extremely unprofessional the whole time my truck was there which was about 11 weeks. I had dropped my truck off to have the transmission fixed. The first time I dropped it off it took about 6 weeks which I had to keep calling to get ahold of the service manager because he would not return my calls weather I left a message with someone or a voicemail. After I got my truck back it was about as bad as it was when I had originally dropped it off. The second time I dropped it off took a little over 4 weeks to get back and they were telling me that I still had to pay for parts even though I had paid the first time to have it fixed. When I finally did get my truck back it still has problems that werent pre existing and it was a complete mess and looked as though someone had rummaged through my entire truck. Come to find out they have an ongoing theft problem there and they left my truck unlocked and a few hundred dollars worth of stuff was stolen from my truck. I spoke to the manager and he told me he would try to fix the situation but now Im in the same boat where they wont return my calls or they just dont want to take responsibility for it. I would absolutely never go back there for anything!!

Be
Review №8

My Mom has been having a lot of problems with her car since she brought it home, shes brought it to like 6 different places and every place she brought it has given her the run around, over charged her just to put a bandaid on it, instead of actually fixing it. Then we brought it to the Buick dealer in Somersworth, they were honest, respectful, didnt over charge, they actually helped and I definitely recommend this place.UPDATE.. So we brought the car to the Buick dealer and one of the employees told us that they would fix the car completely and would NOT over charge us, When we went in to take the guy up on his offer, we find out that he was fired. Now their trying to charge us almost $2,000.00. I understand getting a car fixed can be expensive but dam.

em
Review №9

I have always purchased my cars through the Kyoto group and it wasn’t until I came to the specific dealership that I had troubles. The first week that I bought my vehicle they had messed up my paperwork not once but twice I had to drive an hour there and back to re-sign paperwork that they had made a mistake on. There was also another occurrence that wouldn’t be such a big deal if it wasn’t for the disrespect of the GM. This man even made fun of me for threatening to go above his head to the CEO. He is a cocky kind of man who clearly has something against younger women standing up for themselves. I will never purchase another vehicle through this dealership again. The only good part of my experience was from the auto center who I am so appreciative for.

Co
Review №10

Very easy to work with and found ways to meet my demands. Also the guys are very friendly and a pleasure to work with

Ke
Review №11

Derek Hurley and his team did an excellent job with the delivery of my new GMC truck. I couldnt be happier!! I highly recommend doing business with Key Auto Buick GMC of Somersworth, NH!!!

Ch
Review №12

Great pricing on exactly the truck I was looking for. I enjoyed the no-pressure sales approach and friendly treatment from Manager Derek and Sales Consultant Jimmy. The financing was a breeze, since Key works directly with my credit union. Id highly recommend this dealership to anyone looking for a solid deal on a good vehicle.

Wi
Review №13

Everytime I go to Key Buick Im treated great with fast, accurate service for a good price. I dont think you could ask for anything more and I will continue to be a loyal customer of theres for all my service and vehicle buying needs.

Ke
Review №14

Somthing went wrong with my vehicle that I just got through them and without hesitation they took it in and fixed it free of charge, also giving us a 2021 loaner vehicle while ours was being serviced awsome buisness and people there, highly recommend this place for anyone who needs a vehicle

Ni
Review №15

From start to finish, the team at Key Buick GMC of Somersworth was able to help me find the vehicle that met my demands and gave me the best price they could. Stephen Cataldo was a extremely easy to work with, up front and honest with me the whole time. He did not play any of the sales games that some people anticipate when car shopping. I highly recommend looking here for your next vehicle purchase new or used!!

Je
Review №16

I originally gave this dealership a 1 star review, after a few mishaps. However, shortly after they reached out to me. The GM Derek went above and beyond to reconcile our issues. I can’t say enough to show my appreciation and highly recommend key GMC of Somersworth!

Al
Review №17

My husband and I bought a vehicle last weekend and we were very pleased with the experience at Key Buick GMC. I inquired about the vehicle online and received a very prompt response from the staff. I was pre-approved within an hour. When we arrived at the dealer the next day, the car was out front, warming up and ready for us. The team worked together to get us in and out of the dealership in a timely fashion and theyve since followed up with a phone call to be sure we are happy. Highly recommend checking them out for your next vehicle purchase.

Da
Review №18

Always so nice when I go there. They make sure you are fully taken care of, everything is looked at and I am happy before I leave.. Only place Ive taken my cars that I know Im not going to be taken advantage of

Da
Review №19

I thought the staff and the mechanic work was satisfactory. The condition of the parking lot and the building was not good. Deep holes in the asphalt and part of the roof was torn where the vehicles are staged for service. Did not feel comfortable parking my vehicle there.

Br
Review №20

Very happy with how this dealership took care of me from front to back on this purchase. The price was right and I got treated like a VIP. This is my third GMC and my first with this dealership. I will recommend them to anyone who is looking.

Ga
Review №21

Very friendly, informative, helpful. Couldnt ask for better people. Highly recommend them to anyone looking for a vehicle.

Ti
Review №22

Stephen made our buying process easy quick and fun! Great dealership highly recommend

Va
Review №23

Such a great experience! This place made me feel valued and important! They were relaxed and made the experience worth the while! So happy to have a new truck! 👍

Mi
Review №24

Fantastic customer communications! They diagnosed my problem very quickly, gave me a fair price and ordered the part needed overnight. I could not be happier!

Di
Review №25

Stephen was great, no pressure, easy going, friendly salesman. We really had not planned on buying a car at the time, we were just going to look at a few, but we loved the Envision and decided to buy it.

ki
Review №26

Had no issues at all, it was great.Thank you

Ja
Review №27

So happy with my experience here. After having really bad luck and being taken advantage of by other dealerships in the past, I decided to buy a newer vehicle and Mike Ducharme from Key Buick Gmc hooked me up with a great deal. He was able to get me into a beautiful, reliable vehicle at a good price and also included a warranty and gap protection at an affordable monthly payment. He even went above and beyond and got the interest rate lowered than what is should have been and also set me up with affordable auto insurance. He helped me along with every step of the way and was always quick with a response whenever I had any questions. If you want to buy a car from a trustworthy place and a trustworthy guy, go see Mike at Key Buick GMC......he is by far the most honest, helpful car salesman I have ever dealt with. He also did an excellent job explaining all of the documents I was signing and then he even helped me find really nice all season floor mats on Amazon at a really low price. He was personable and professional and I give him an A++. I love my car!! Thank you!

Jo
Review №28

Our buying experience here was great. Both Derek and Sean are top notch guys. During one of our first few service visits, a mistake was made on our vehicle (minor cosmetic, nothing major), and when I brought to the attention of Logan the service manager, he addressed it immediately and made every effort to make things right with us. My belief is a good business shows its true colors in a not so good situation, and these guys came through. Since then, my truck has been back for service - and everything went very smoothly. We’ll keep coming to the guys at Key!

La
Review №29

Had my Yukon towed in this Thursday as it was stuck in 4wd didnt get an update till Friday asked about other concerns presented such as my wireless charger not working all the time and my parking sensors not working properly. they said they would look at it Monday and Monday rolled around no call or update I called Tuesday to hear them say they wont work on my car with no explanation. Ive asked to speak to several different managers but there are none. if they want to resolve the 80,000 vehicles issues ill edit my review.

Sc
Review №30

You have the best service of any dealer I have ever dealt with, and will be an ongoing customer just for that reason.

St
Review №31

I was pleasantly surprised when coming here, this is not your typical dealership. We had been seriously shopping for a month looking for that perfect used vehicle. We found it here. But not only that, we found a great staff. Very friendly, they have no pressure approach, I was able to test drive the vehicle alone, and they were there to answer all my questions. I would highly recommend Key Buick GMC of Somersworth!!

Ch
Review №32

This was by far the best car buying experienced Ive ever had! Stephen was a professional throughout the whole process. Never pushy and always courteous. Ive always hated the car buying process but working with Key in Somersworth has given me a different perspective. Thanks!

Sa
Review №33

Iam so put out with the daily calls or text to try and get me to purchase from this dealer even though I have not asked for assistance or looking for a car,They are just using the previous owners records of sales. I have even had to threaten action against them unless the calls stop. This is Poor business practice. And this is being done by multiple employees!

Ky
Review №34

Great transaction a few weeks ago. Easy negotiations on buying and trade. Highly recommended.

Sh
Review №35

Friendly, on time, and excellent service!

Ma
Review №36

This was the easiest most stress-free buying experience we have ever had. Derek and Mike were both phenomenal in customer service and made this experience so pleasant for us. We were unsure what to expect trying to buy a vehicle right now and Derek, with no hesitation took the reins and got us in our dream vehicle within no time! I will definitely be looking to these guys when it is time for another vehicle!

Ja
Review №37

Derek Hurley was professional and knowledgeable throughout the buying experience I will definitely seek out Derek for my next vehicle

Da
Review №38

Since We had Such a great experience with Derek last time I reached out to him again. Derrek was very responsive and up front with all the information I asked for. No Games no hassle just honest. Went in to dealership and Derek and Stephen showed me all the options they had available and wanted to make sure we got what we where looking for in the vehicles. Such great service and honest we purchased 2 vehicles from them. 2021 Yukon Denali and 2021 Acadia Denali. I will continue to work and buy vehicles from Derek & Stephen as they are upfront with everything.Worked directly with Derek Hurley the GSM on the purchase of my New 2020 GMC Sierra Denali 1500 diesel. This was a great car buying experience. They handled the car buying experience during these challenging times perfectly. Derek listen to what I was looking for and worked hard and went above and beyond. The personalized service was top notch. Key auto group is lucky to have Derek. If you are looking for a vehicle. I would defiantly reach out to Derek and his staff.

Ge
Review №39

Stephen and Derek were absolutely great to work with. No BS and they made a great deal happen. I am very happy with the customer service and my new to me 2016 Sierra.

Ch
Review №40

Called them and spoke with the GSM Derek and he was super polite and courteous to everything I had asked for...i received the fair deal I was looking for as my girlfriend is a first responder...Steve in sales was phenomenal and easily approachable while maintaining his professionalism. Mike in business office was as accommodating as I’ve ever seen. Had everything printed and prepped for us to be in and out as quickly as possible. Big thanks to everyone at Key GMC, my girlfriend Lauren and I will certainly be back for another!

Bo
Review №41

Jordan was great to work with. Transaction was fast and efficient. The whole staff I worked with was courteous and knowledgeable. I have two service appointments and both were fast. The service staff was very friendly. I would recommend Key to anyone looking for a new or used vehicle.Love my new GMC. The ride is unbelievable and the truck far exceeds my expectations. Needed a truck that was great in snow and this truck is a beast.Bob Kalinowski

ni
Review №42

Great team! Thank you so much.

Je
Review №43

They always take care of what I need done to my vehicle in a timely manner.

Be
Review №44

A very pleasant experience.

Gi
Review №45

I had the best experience purchasing my BUICK. Stephen Cataldo was my salesman but the entire team was extremely helpful. I had to purchase a new vehicle because I was in an accident. They made sure the process was stress free. They went above and beyond by taking care of my rental that was not through them. I highly recommend the Key Auto GMC Buick from Somersworth.

Er
Review №46

This was the most pleasant experience I have had in a long time buying a new car. Steven went above and beyond to help accommodate my work schedule to drop off my car!!!

Da
Review №47

Great place to go treated me great got me in a 2020 gmc 1500 elevation an i love the truck Derek is a great guy i also appreciate Quinn an mike for working really hard to get me in this truck after hilltop Chevy screwed me over (dont go to that place btw) go to these guys all the guys there are cool an treated me like family an that goes a long way for me i will be 100% going back to them in the future.

Li
Review №48

I was looking for a truck for two years and ended up stopping here and found one I liked. John Donovan pulled out the two trucks I was looking at no pressure at all. I fell in love with one went back the next day to bring it for a test drive and once again no pressure. I bought my truck in September and still love it!! They are amazing there and I love the no pressure and they help in any way they can!! Thanks guys and when my kids or myself are in the market again we will be back!!

Ki
Review №49

Great experience buying my new Buick 2019 Encore. Jordan was extremely helpful and the finance, sales and service teams were as well. They made the whole process streamlined and easy. Looking forward to driving my new car for quite a while!

Wa
Review №50

Pleasant to work with and not overpowering.

Ja
Review №51

Jordan Locke did a great job for me with the purchase of my new GMC 1500 Denali. He was knowledgeable of the vehicle, got me a great price and was a great communicator throughout the process. I would definitely recommend him in the future.

De
Review №52

I had an all wheel drive used Subaru, and traded it in for a brand new 2020 GMC terrain lease and I couldnt be happier! Everyone was so nice and helpful and made sure I was valued during my experience. I highly recommend this place!

Ke
Review №53

The salesman Stephen Cataldo and the sales manger Derek Hurley are both the best. Absolutely amazing to deal with they will get you any answers your looking for. They listened to what I was looking for we found my options. They made buying a new car easy. They did everything they could so I could take my new truck home the same day. I would recommend anyone who is looking for a new gmc to go and talk with either of them to buy a new car.

Bi
Review №54

I worked with John Donovan who helped me find a vehicle with the features I was looking for and worked with me to fit the vehicle into my budget. There was no pressure to buy and everyone including the sales staff and finance group were very pleasant. I got a great price on last years model that they were trying to clear from the lot to make room for the new models.

Gu
Review №55

Extremely nice and helpful service intake person at desk.

Ma
Review №56

I had a great experience at Somersworth GMC. I inquired about a truck I was interested in and Derek gave me a call to come to the dealership to check it out. I was satisfied with the way Derek treated me while negotiating and came to agreement with no stress. Stephan was also very helpful. I had the opposite experience with Quirk GMC. I tried making a deal twice with them (where I purchased my previous truck), both times telling me what I wanted wasnt possible. Then I go to Somersworth GMC and I am in and out with a new truck. I recommend this dealership and the service department for easing my anxiety level when the door trim had to be replaced for a factory oversight.

Er
Review №57

It was an amazing experience. Stephen was extremely helpful. I left there knowing I got a amazing deal . They were very transparent and honest . No games were played I felt very comfortable from the moment the experience began which is important to me since I was looking for dealership I can build a relationship with moving forward. I will tell everyone I know about my experience and will be sending them Stephens way. Thank you Key Buick GMC for the amazing experience!!

Bo
Review №58

The quality of the services performed are worthy of 5 stars, the cleanliness of my vehicle upon receipt of repairs is where it tanks. The staff in the service dept are wonderful. You would want your vehicle to be returned to you in the same cleanliness condition as when you dropped it off. Not having to clean grease and oil off of the dash, steering wheel, floor mats (arent they supposed to put paper ones down on the interior?)Again, it would have been a 5 star rating if not for the way the technician left my interior.

Ju
Review №59

The salesperson I talked to about a vehicle was responsive to my emails, which is why they do get the 2nd star, but used the term with all due respect sir... after I told him what price I was looking to pay. We all know there is an underlying meaning to this phrase and I did not appreciate it when all he had to say was that they couldnt hit that price on that particular vehicle. Pretty rude in my opinion. Wouldnt recommend this dealership after that experience.

Ch
Review №60

Had a great buying experience at Somersworth Buick in dealing with straight shooter John Donovan. He is only concerned with the customer not the deal itself which is refreshing. The entire dealership works as a team not as individuals. Great place to buy a used or new vehicle!!

Ro
Review №61

Went to this dealership today with the intention to purchase a brand new truck after Steven talked to me on the phone and convinced me to come there first while I was on my way to another dealership stating that he could beat their price. So I get there and I was feeling pretty good about it until I got the actual numbers being completely different from what we talked about over the phone. The trade in value was almost 5k less than several other dealers had already offered me! Luckily I had the paperwork on me from a previous dealership so I could show proof of what I was being offered elsewhere. Well that’s when his sales manager starts shooting his mouth off to me about how he knows what it’s going to cost to get it to selling condition even though it’s 4 years old with a factory warranty on it. This place is what gives car dealers a bad name and I will never be back ! They tell you what you want to hear to get you in the door and if they can’t rake you over the coals for an extra 5k they get angry.

Da
Review №62

Derek was awesome!Great truck, great deal.

Ha
Review №63

Inquired about some lease pricing and employee dropped all communications with me.Purchase my vehicle at quirk yesterday with the best experience ever!!! They were up front honest and responsive.

Ri
Review №64

From the moment Derek met us at the door at 9:30 in the morning to the moment we left with our new GMC Canyon at 3:30, it was all-hands-on-deck to see that our experience there was second to none. Arriving at a fair price for the vehicle was smooth. Derek cut right to the chase which made for no-nonsense negotiations.

Ma
Review №65

Couldnt be more pleased with the people and customer service this dealership has given us. Laid back and professional, no pressure! Our new go to car dealership.

Da
Review №66

Keeping me up to date with progress was excellent

Li
Review №67

By far the best dealership I’ve bought from, extremely helpful and now only buying from here. I worked with Derek, the sales manager that had no issue helping us! There was minor rust on one of the fenders of the truck I bought and he not only fixed it, but he fixed the rust bubbles on the opposite side free of charge. Looks brand new. Best dealership ever, thanks again!!!

as
Review №68

Dealership seemed extremely reasonable on the phone. In person they became your typical car dealer. They knew I was coming in to buy the vehicle. They did not detail the car the day before. I picked up on a Sunday so detail was never done. I bought a new terrain and it has 30% oil life.... explain that to me ? Dealer refused to pay for an oil change (I understand that I get two free all changes for the first two years I own the car; however, a new vehicle shouldnt have 30% oil life). They offered me a free detail and oil change, but I live almost 2 hours away and they know that. That’s why they made that offer. If they truly wanted to do what was right I would get it detailed and oil change near my house and send them the bill and they would reimburse me.

Bo
Review №69

Quick, convenient and friendly. This was my first experience with the service department at Key Buick GMC in Somersworth but, it was a very positive one. Liz was very helpful and got all my issues taken care of.

Ja
Review №70

When I, Jake Straccamoro, first arrived at the dealership I was nervous and unsure about leasing a vehicle. But then I was reassured when I saw a tall, godlike figure. He spoke to me his name, John Donovan. With grace and majesty he showed me his stock of fabulous GM cars. As we test drove them, I realized how meaningless my life was up until this point. So I leased one and never looked back. My hope is that this review will inspire those without purpose, like I was, to go to Key Buick GMC of Somersworth to reach enlightenment.

Ry
Review №71

Just bought our third vehicle from the Key Auto Group. The Staff at Key Buick GMC did a great job finding me a truck that fit my budget and found reasonable financing for me. I am very happy with the service I received and the vehicle I purchased.

He
Review №72

We bought a used car from Key Buick GMC of Somersworth. An issue arose, and we thought, “Here we go again!” — because, our opinion of car dealerships is extremely low due to many past experiences. After dealing with the sales staff and the General Sales Manager, Derek Hurley, our opinion has changed! Derek, without hesitation, made it right, and he made the process easy. Key Buick GMC of Somersworth is where you should purchase your next vehicle!

El
Review №73

Very polite people, knowledgeable of the product and very professional.

Me
Review №74

Good experience went in and test drove an encore. Quinn the salesperson was nice.

Sc
Review №75

Went there to get a replacement car key. The gentleman behind the parts counter was excellent, full stop. The key we were replacing was a transponder type (the key talks to the car before it will start to help thwart car thieves) which was overly expensive. Non-dealer sources were 60% cheaper but the customer service and advice mostly made up for the cost difference. The cost is General Motors suggested/mandated and really not the dealers responsibility but it was still too high. Thus the 4-star review.

La
Review №76

Just bought our 2017 Chevy Traverse today and it was a smooth and wonderful experience! Travis was absolutely awesome. Wed recommend him any day! He went above and beyond to help us with our car buying experience. We didnt feel bullied or scared into anything. Everyone actually was really friendly and helpful. If you are in need of a car go here and you will leave extremely happy and satisfied!

ja
Review №77

Thank you John you made my car buying experience very pleasant. I love my Subaru!

Pa
Review №78

The purchase was quick and easy

St
Review №79

Purchasing my Sierra 1500 from Key Buick GMC was a great experience. The price I negotiated was very fair and Stephen and Derik went the extra mile to make sure the transaction smooth. Overall, I’m happy with the purchase and staff. Would use Key again.

Br
Review №80

I could not thank these guys enough. Not only did they stay 2 hours past closing but they took my car (which I considered junk) for more than what any other dealer offered. Derek was more than helpful when it came to my financial stand point. He made sure I got what I asked for no questions asked and he seemed to genuinely care about putting me in this car. Jared was super patient with us and extremely entertaining which is always comforting. Even when it was 10oclock at night Derek and Jared both had smiles on their face. I didn’t feel pressured at all. Everyone was friendly and down to earth unlike some car dealerships. I definitely Would recommend this dealer. I cannot thank them enough. I’m so happy with my purchase!

Lu
Review №81

From the moment we walked in the door we had a great experience at this dealership! Josh was extremely polite and professional and put a lot of effort into finding the truck that was right for us! I couldnt be happier with the knowledge and professionalism of all of the staff here! Thanks for all of your help!!

Me
Review №82

I had a great experience in the service department yesterday! Thanks to Paul for your care and excellent customer service. You simplified my day and I really appreciate it!

A
Review №83

You have an ad that states oil change and tire rotation for $79.00, I was charged $89.00for an oil change only no tire rotation, this just do not seem like a fair deal and I dont thinkIll be back.Just got a call from Mr Hurley at KEY GMC and he has resolved theproblem much more than I had expected my thanks to MR Hurley

Cu
Review №84

Run!!! This place is lacking management that can properly run a dealership. Sales manager is very rude and aggressive. Openly makes fun of you the customer and is your typical no class car guy. After seeing this dealership had a variety of vehicles that were not in working condition we decided to go to Banks and purchase a certified pre owned which this dealership does not have. With all of the pre owned trucks none certified? That leaves you to wonder what is wrong besides the low class establishment and managers.

Ti
Review №85

We drove hours to visit your location to see if you could help us trade to a GMC. You told us that you (Derick) would have to have your financial person see if leasing would be an option for us, and that you would call us the next day which was Sunday. When you didn’t call, I called. I was told you were busy and would call us right back. When you didn’t I called you AGAIN Monday morning. You said that you were waiting because the loan companies were open. That you would call me back. Then you didn’t call again. I called AGAIN on Thursday and spoke to Jordan Who said you weren’t there, and that the other manager would call me back because he was with a different client. Guess what? No one called. If it couldn’t be done that’s all you had to call and say. But as your company is obviously not professional enough, I don’t think we will be doing business ever with you and I will be leaving reviews on all social networks indicating the very same. A very unprofessional company I definitely don’t recommend them.

Ny
Review №86

Amazing customer service. Really nice guys always happy to help everyone! We got a new car when no one else approved us with zero credit. If they can help us, they can help you.

Sc
Review №87

I was blown away at how quickly I was in and out after purchasing my vehicle! Very pleased!

AN
Review №88

I got a little lost at first. When I arrived Mr. Hurley was there to great me. We went to a garage where the car was being detailed. When I saw my new ride I was overwhelmed. There was no pressures Mr. Hurley left me alone with the car to try and figure out all the bells and whistles. The inside of this vehicle is like being in Carnegie Hall. Derek / Steve (my navigation guy) and Trevor were all a great help. This was a deal done over the phone before I even saw the car. In my lifetime Integrity builds trust and honesty and sometimes even friendships. Key Buick is The Key !!! Thanks.

Bo
Review №89

Very friendly counter person. Knew how to process my extended warranty. Overall a pleasant experience.

La
Review №90

They hold you hostage! I will never do business with they dealership. They took our keys to look at the vehicle we were looking to trade in they kept the keys and wouldnt give them back to us. I had to ask at least 4 times. They would only give them back after we talked to the sales manager. He was not nice to us never smiled and you could tell he was so upset that we were leaving and not purchasing a vehicle. We went to GM Holloway in Portsmouth. They are the complete opposite so friendly and helpful. We found exactly what we wanted at the price we wanted. We are so glad we went to Holloway to buy our car.

Jo
Review №91

Great group of people to work with. 5 starts all around. Got me the truck I was looking for and got me the pricing I was happy with. Thank you Key GMC for my new 2018 GMC crew cab Denali.

Da
Review №92

Both the sales and the service are fantastic. Got a great deal on my Rocket Regal and the service has been outstanding. Could not be happier.

St
Review №93

Great service department manager and employees.

da
Review №94

Purchased a new truck from them on Thursday. A pleasure to work with and have great prices. Will do business with again in the future. Thank You!

Ke
Review №95

Bought my first GMC at Midway 8 years ago. Working with Chris thru the sale was great. He listened to needs and found the truck I wanted. Been servicing my vehicle there ever since. Phil has been great. 232k miles on my truck and still going strong.

Ch
Review №96

The sales manager was great to deal with. Even though they had sold the truck I was looking for before I got there hopefully they will look and find me one. I will make the two hour drive back to buy from them.

Do
Review №97

If you are looking for a new car or truck, or if you need service done. Thats the place to go. Family owned and will work there hardest to help you get the best price on a vehicle and with service very customer oriented and will go that extra mile to get you in a vehicle you want and all so offer the tires for life program

Do
Review №98

Great service with Steve & Derek

Va
Review №99

The service was great. Everyone was pleasant, courteous and informative. We will be picking up our new Canyon, Denali tomorrow.

Ke
Review №100

The salesperson did okay but he was new to the dealership they told me it was only an hour to two hours to get it ready and get the paperwork done I didnt end up getting the vehicle until almost 4:30 and I could have done a better job cleaning it with my eyes closed csay that you did give it to me for the price that I wanted to but customer service socks

Information
15 Photos
100 Comments
4.4 Rating
  • Address:155 NH-108, Somersworth, NH 03878, United States
  • Site:https://somersworthbuickgmc.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness&utm_content=website_button
  • Phone:+1 603-609-0992
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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