I had a wonderful buying experience with Mike, highly recommend speaking with him if you are interested in purchasing a vehicle. Everyone in service is very friendly and accommodating. But I give three starts because my experience with Zach in finance was very poor.

Dan and the crew at Tri-City were great! After having an awful experience at another Jeep dealership, it was great to work with professionals who listened to what we needed in a vehicle and did their very best to meet us at our price point! I love my new Jeep and we will be back for a new truck for my husband as well!

BUYER BEWARE... Purchased a brand new 2021 Challenger GT from this dealership only to experience awful customer service and damage to my vehicle after signing. They wanted to take no ownership and proceeded to tell me that brand new cars come with scratches. The car returned with the whole entire body covered in scratches looking worse then when it was given to them. The service manager tried to make me feel wrong for pointing out damage they caused and hoped he would never hear from me again. Dealership does not care about the customer or their happiness whatsoever. Update: Because I posted this review telling the truth Tri City now canceled my appointment and refuses to provide accessories that were promised upon purchase. They dont want me near them and wont service my vehicle it is childish games honestly. They did address the first concern but upon damaging the car at the shop after purchase they refused to fix the damage that was caused and left me in a situation where I need to spend thousands to fix the damage.

Absolutely amazing service. Krystal was my service rep, she kept me updated, got me a loaner car, made sure I knew every step taken in my cars repair, she truly went above and beyond. I could not recommend a better dealership to work with and this super service department.

In under 20 minutes my lease process was complete. No games, no changes. Since I couldn’t make it to the dealership they delivered my new Jeep to my house - no charge! Amazing service. This is the best experience I have ever had leasing a vehicle!

Krystal in the service department has gone above and beyond on several occasions always friendly answering questions and explaining service and even finding a loaner on last minutes notice. It’s always an easy pleasant experience having my vehicle serviced with minimal down time. Clean comfortable waiting area and all staff are very helpful.

Dropped off my 2500 Ram Diesel for oil, oil filter, and fuel filter change. It was a great experience, they had appointments available within 3 days of my call. The work done was great! Thanks for servicing my truck.

Stopped in for an oil change and they had me in and out in no time. Would highly recommend their service department to all. Thanks TJ

I bought a used CR-V here last weekend. Brian was incredibly helpful and kind. I always find car buying stressful. Not only is it a big purchase, but also, based on past experiences I always expect to feel condescended to, pressured, or generally uncomfortable with the sales people but Brian was the exact opposite of all that. Zack was great, too. Overall it was a great experience and I’m really, really happy with the car.

Great Service Fast Legit and great quality awesome staff. My 2020 Jeep Renegade feels brand new again thanks!

Brock and Derek were awesome to work with. My wife and I came to see about trading in our vehicle for a new truck. They stayed late to work with us and found us exactly what we were looking for at a price point that worked for us. They took the time to teach us the ins and out of our new vehicle. Great service, helpful and attentive staff.

Brock was great! He worked with me to get the monthly payment to where I needed it. He spent quite a bit of time making sure I was getting what I wanted. When I realized that I left something vital to me in my trade in, he found my old Jeep and called to let me know hed found what I was hoping wasnt lost.Incredibly thankful. Thanks Brock! Youre the best!

The complete Detail inside and out is beautiful. I’ve had my vehicle detailed at other places in the past, and this is the best I have ever had. Thank you!

Tri City has been servicing my Ram vehicles about 15 years. The ability to stop by for an oil change without an appointment is one of the reasons. Another is that the 5th oil change is free. I am not aware of any other Ram dealer offering that amenity. Finally, David Smith is the personable service rep that treats me as a valued customer. He keeps notes of my preferences for tire rotation, tire pressure checks, etc. I trust that the recent change in dealer ownership will allow their fine service practices to continue unchanged.

Aaron was very helpful every step of the way in buying and delivering our new Jeep. He made it so easy to buy the Jeep and I’m sure we will get many years of pleasure driving it. I would definitely recommend everyone to use this dealership to buy their new car.

Always a pleasure doing business with them. They do an awesome detailing job, too. Thank you!

I purchased a new JGCL and in the first day the L ended up with a problem. I called the service department and was very upset. The whole time they worked on keeping me calm and had their people run me out a car as I needed to pick my children up.They couldn’t really figure out the problem at first and worked none-stop with Jeep till they figured it out. It ended up being a software glitch and needed a flash. They got the fix in Saturday just in time for our driving vacation.The service manager and Crystal kept me calm. Greg the service manager went above and beyond and had many options if my vehicle was not fixed in time so we could still go on our vacation. Thank you all!

Great service provided by Krystal. My vehicle was completed earlier than expected. Krystal kept me informed via text.

Dave always takes good care of me, it’s always a pleaser to work with him!

I was at the dealership the other day to swap out the soft to for the hard top as well as having TriCity take care of a couple odds and ends.I had an appointment which made the intake process very efficient. Since they were taking care of my only available car, they dropped me off at my office in Portsmouth and agreed to pick me up when the car was done which makes it very convenient.I’ve been working with TriCity for the past four years. They swap out the tops seasonally as well as storing them when they’re not on the car.I’ve been happy with the service that I’ve received at TriCity

They fit me right in for an emergency and they were so kind to loan me a vehicle as well. They saved me money as I originally thought it was my alternator but was actually just the battery terminals and cables. Cant thank then enough!

As always we had a great sales experience with Brock. He listened to our needs got us into the vehicle we wanted. We were in and out with our new vehicle faster than we expected. Brock is very pleasant, knowledgeable, and puts in the extra effort to make sure you are taken care of. I highly recommend Tri-City! Ask for Brock you won’t be disappointed!!

This is more of a general thought for the management, and for those business owners thinking about purchasing a vehicle from this dealership As a business owner I’m generally always on the go and my 2020 jeep Already has 30,000 miles on it. Needing an oil change I dropped in early this morning and was told sure I can have an oil change but it would be around two hours before my car will make it to a lift. I then asked if I could make an appointment for around 3 o’clock and was told by counter staff that “we don’t take appointments for oil changes” and I would have to call in before to figure out how many people were waiting at that time. Not convenient at all. Guess I’ll pass, the Ford bronco sounds better every day.

I special ordered my Ram from the manufacturer through Tri-City Dodge/Jeep and Brock was the salesperson who helped me. The process was smooth and I would highly recommend this dealership for those of you who are looking to do the same. I’ve been using their service department for years now on my 2010 Ram and in fact I kept it instead of trading it in because they have helped me take good care of it over the years.

I love this dealership and the people that work there are so nice! I have leased two Jeeps now and each time the transaction went smoothly. Brock was so knowledgeable and kind, I would strongly recommend this place and Brock Kerr in particular.

Aaron at Tri-City Dodge in Somersworth was so helpful and attentive. Wanted to trade in my 2014 car to help get lease on new car and he was so nice and answered all my questions and really helped with making the decisions. I truly appreciate him for all his help. Very happy that I made the choice in my car and thanks again Aaron!

Good people, good service what more could you ask for? Great job!@

Dave and Dan made buying my new Ram 1500 easy and painless!!! They worked with me to get me setup with my own bank and numbers that I can afford every month!!! Great people to work with friendly environment and quality vehicles!!! In love with my truck and happy that I chose them for business!!! If you’re in the market for a Chrysler, Jeep, Dodge, or Ram I strongly recommend going to see them!!!! Thank you guys!!!!

Great friendly staff. Had excellent experience with sale as well as service. Both Ann in sales and David in service excellent with customers. Thank you.

Nice people. Knowledgeable tech staff. They keep my jeep running well. I trust them, love my jeep patriot.

Great experience all around. Brock was very helpful and great to work with. Overall experience with Tri-City was amazing. I would confidently recommend to anyone who is shopping for a vehicle!

The day I had independently put on my brand new soft top, a major bar had bent completely in half later at about 5:15pm. Not only was I in a panic because there was rain on the forecast for the next week and I didn’t have a garage, but also because I was working the following 3 days at the hospital which didn’t allow me to be without a car. After hearing my panic, Greg offered to stay behind after closing time for me to arrive with the car, found the replacement part the following morning in another town and had it fixed by the following afternoon. When I went in to pick up the car and was thanking him countlessly, his humble response was, “it takes a village”. 10/10 best experience I have EVER had and I will recommend Greg to all friends and family. Tri-City has a lifelong customer.Thank you Greg for going above and beyond.

My Jeep was in for an oil change, it was fast, the staff was helpful and very pleasant to talk to and my bill was very affordable.

Prompt service, every aspect of the service visit was well communicated. Done on time

Always an easy pleasant experience having my vehicle serviced with minimal down time. Clean comfortable waiting area and all staff are helpful and friendly answering questions and explaining service.

These guys are always awesome! Everyone in this shop knows what they are doing and they are all very gracious.

BUYER BEWARE... girlfriend purchased a brand new 2021 Challenger GT from Tri City. The challenger had damage that was fixed. While in the process of being fixed they buffed the car and completely scratched the clear coat with spirals swilling scratches. They wanted to take no ownership and proceeded to tell us that brand new cars come with these clear coat scratches. The service manager tried to make me feel wrong for pointing out damage they caused at the same time as saying it normal. If you look on the top middle of the roof where they can’t reach there isn’t scratches. Dealership does not care about the customer or their happiness whatsoever. Told us what they did do was all they are going to do. They refused to fix the scratches that were caused by them in the process of getting other stuff fixed. Highly recommended a different dealership for new cars. if you don’t want them scratched and told that’s how it came.

Aaron did a great job!! He was patient and not pushy. He was able to get us into the right program so that we could leave with this beauty! The team at Jeep are top notch.

Great customer service and did the work in time expected!

Always a positive experience!! Super friendly staff and great service!!

Great friendly service. Always my preferred place to have service done on our Jeep and RAM vehicles.

Always responsive and acommodating. Quality work!

I took my Jeep in because it was hesitating when going uphill. They had it for a total of 4 days from beginning to end for a $900 fix. When I got it back it is worse than when I took it in. Now it is chugging & hesitating almost all the time and even stalling when trying to start moving.On a plus not TJ is very nice and helpful. Also they gave me a loaner car while they had mine.

Outstanding dealership and an even better service center. Honest and high quality service at a fair price. I am reluctant to ever go anywhere else.

My Jeep Grand Cherokee was damaged by mice chewing through the wiring harness and had to be towed to Tri-City Dodge. I was told it would take over a week because they were booked up. I was in a panic because I need my car and rental cars were unavailable. TJ Bill had my car looked at that day to tell was the damage was and went the extra mile and had my car fixed the next day. The folks at the service department have always been professional and caring when I’ve been there. I highly recommend doing business with Tri-City Dodge.

I went in for a LOF at 90,000 miles and came out without pressure to buy something else. The work was done within an hour and my 2014 Grand Caravan passed on all points. They check everything from tires, battery, brakes, belts and hoses, wipers, lights, etc.

Went in for a greese and oil change Krystal was great ... service was great no problems thanks again

Tri City Dodge has always taken great care of me and my cars!! They do great work and I never have to worry !! I recommend them to all my friends when they are looking for a new car or service!!

Brock Kerr did a great job as a sales associate. Answered all questions, no high pressure tactics, and the car itself is great. Thanks Brock!

BUYER BEWARE... My sister purchased a brand new 2021 Challenger GT from Tri City. The vehicle had damage that was fixed and in the process they buffed the car and completely scratched the clear coat with spirals. They wanted to take no ownership and proceeded to tell her that brand new cars come with these scratches. The service managers solution to this situation was placing blame and trying to get the customer to disappear. Highly recommend a different dealership for new cars if you dont want them scratched and the blame placed elsewhere.

Excellent customer service. Made our whole experience easy.

The best car buying experience I have ever had and most likely ever will. No pressure sale. Aaron McGuire was extremely helpful and went above and beyond to help me with my car buying experience. Highly recommend him. He as well as the dealership is a class act!

Well I can say that my overall experience at Tri-City was great. COVID makes things hard but I got to say buying a vehicle mostly online and over the phone might be easier. Dan, my sales man was quick to answer my questions and make things go smoothly. Even after my purchase having a small issue with one of my taillights being the wrong color, was quick to fix my issue and send me a new one (led taillights are not cheep).

They were able to go the extra step to help me with financing my first car. Definitely a great place to buy cars from and will definitely consider them in the future.

I recently purchased a used 2018 Grand Cherokee Trailhawk and I am very pleased. Salesman Brock Kerr was great through the whole process. An issue with the quadra-lift air suspension was identified during the test drive. Brock and the Service Team worked to replace the required parts and ensure it was operating correctly before I completed the purchase. It took several days, but I was very happy to have it fixed properly before taking it home. Brock kept me updated on the repair status. Although offered, I did not feel pressured to purchase every extra. I would recommend Tri-City and Brock.

Excellent experience. Highly recommend going to Tri City for your new vehicles!

Just relocated to the area and very happy with my decision to trust my Jeep to their Service Center. All around great experience, despite some unexpected needed repairs. They communicated clearly on items needed and costs, no surprises.

I’ve been dealing (pun intended) with Tri-City for many years and will definitely continue to do so after another recent purchase working with Brock. From the sales department to the service department, processes with Tri-City are always friendly, quick, and easy.

We went in for express service on a Saturday with no appointment and was 💯 percent satisfied with the customer service and the work on my jeep.

They are nice diligent people to service my vehicle.

I bought a new Ram 2019, 2500 in August 2019. After a little while the clock spring had to be replaced. Last New-years eve truck wouldn’t start had it tow in for repair, I was told loose cable on the starter must be to much vibration I guess. Now it turns over will not fire. They can get to me or my truck until the 18th that would have been over a week away. No loaner available so I guess they don’t care after the sale. I also bought an extended warranty through them doesn’t seem to matter. So it less than to years three time in the shop. Sounds like a Ford to me. I have already loss Five Hundred dollars last winter because I couldn’t plow. Now that I am on vacation I can take my boat out because I have no truck. Should have bought a Chevy that was my last truck had it 12 years never seen the shop. Hope I get transportation soon.

Excellent service, great prices!

Brian Leahy was terrific to work with!

Another great service experience from Tri-City!

Probably the biggest joke of a dealership. I’ve worked in the industry for a bit and have been in sales for years. The atmosphere and attitude the second you stop on the lot is poor, buy a car from herb chambers.

Used them for the first time to correct an issue no one else could solve. Was treated as though I had been a customer for years. Will definitely be trusting them with my Jeep in the future!

Ive worked with Brock on several vehicles now. Good to deal with.

I called in search of a Dodge Ram 2500 diesel pickup truck. I spoke to a woman named Diane who told me they had 3 2020 Ram 2500 diesels in stock for $44,000. Wow! What a deal right? I put a deposit down over the phone by credit card to secure a dark grey model. I made an appointment for noon. Come to find out, this price was for a gasoline 6.4 engine, not a diesel. Classic bait and switch scheme! To add insult to injury, they tried to sell me a $62,000 truck and only offered a $1000 trade in on my current vehicle. My advice to anybody would be not to do business with this shady, bait and switch business. Go to a reputable dealership who is honest and up front about pricing.

My wife and I worked with Moe as he helped us with the purchase of our new Jeep. To say that he was pleasant and helpful would be a severe understatement.There was zero pressure, not salesmanship tricks, and no attitude. We gave him a challenging task to find the car that we wanted, in the color we wanted, with all the features we needed. Called the next day to let us know hed found what was likely the only one within a 300 mile radius!Ive purchased many vehicles over the last decade, this was by far the best experience. Excellent dealership - Thanks again Moe!

The whole team Tim TJ krystal are A plus

Love my new Ram truck! Process was smooth and easy - great buying experience!

Excellent detailing job performed and quick turnaround!

Brock Kerr was a pleasure to work with and helped us buy my wifes dream Jeep. The whole process was easy and Brock was one of the most professional and knowledgeable sales persons weve worked with. We also had some extras added by the service department. Mike and Jim did us right and we appreciated there expertise as well. Thank you Brock and Tri-City. It was a great experience.

Great place to buy a car. Professional and no pressure tactics. Nice follow up from salesperson and easy to schedule maintenance.

Quick service, very professional, and good recommendations.

From beginning to end, purchasing our new Jeep Wrangler at Tri-City was an excellent experience. Brock Kerr was great in helping us get the vehicle we wanted and with no pressure to purchase. We couldnt have been more pleased the entire dealership and the service we received. Well definitely look to work with Brock again when were in the market for a new car.

Great service at a great price!

The whole experience was amazing!

Friendly very good service

I brought my Ram 1500 in for a squeak. The next day I picked it up with a new shock installed. The staff is friendly and very professional.

One of the best buying experience i have had in a long time, our sales person Brock Kerr went leaps and bounds to make sure I got what I wanted and made sure i was happy with my New Ram 1500 BigHorn.

We walked in on Thursday to test drive a Wrangler. Brock was immediately available to help us. We subtly let it be known that we didn’t really want any help aside from getting us keys and plates. He was awesome at reading us and basically left us alone. He became probably our favorite sales rep ever. He answered questions for us but really just left us alone to decide for ourselves if we liked the car. We liked the Jeep and we bought it. Never any pressure from Brock to buy it.

Fast service ty

Incredible!! A free loaner vehicle for 3 hr walk in service. No appointment, no see you next week. The job was done.

Working with these guys has been flawless. Specifically Brock K. our sales rep goes above and beyond when weve been looking for units for our growing business. If youre in New England and you need a Ram or Chrysler product, Brock is your guy!

Friendly, fast, professional and easy to deal with.Their even honest! Go figure 😉

We were in this weekend to shop around for vehicles for the second time in about six months. We worked with Ann and she was great from beginning of the sale to the end. She was laid back and not too pushy when we were browsing. It was the most relaxing car shopping experience I have had in a long time. I left there with a good feeling and will be back, so long as the service continues to be great! We ended up leasing a 2020 Grand Cherokee. Thanks for the great service, Ann!

Best dealership around, hands down! Bought a new Jeep Wrangler this past weekend and these guys where so kind and efficient. They took the time to understand why I needed the specs I did then made sure they got me to the payment I needed. David Fifield was my sales consultant and went above and beyond for me and worked with Curt Sylvia as well and he was amazing. Really everyone was so nice! My 7th new car and will buy my 8th thru them no doubt about it.

They Sent out over 8 Credit inquires that seriously damaged my husbands score.They were all denied because address could not be verifiedhe had an 800 score and as a business owner has obtained several loans in the past year without any address change or issues.Unacceptable that they would keep sending out inquiries without checking to see why they were denied, ( probably due to a typo on there part).I wont be back, i dont recommend.

Always had pleasant experiences here. No crazy hard upselling. Timely, and the guy who runs the quick station, David, is always super friendly and helpful.

Best service department around...

I would highly recommend this dealership and especially salesperson Brock Kerr. I was able to do almost the entire process via email and telephone and Brock patiently and kindly addressed my many questions. I spent less than an hour at the dealership before driving off in my beautiful new Ram! Thanks for making the process so customer friendly! I’ll be a repeat customer for sure.

They took care of me very well,and was able to answer all my questions. Brock made everything very easy and things went very smoothly. I love my new charger! They were able to get me financing with prices that worked for me. I will definitely recommend them!

Very friendly and help with all my needs would talk all family and friends 🤑🚘

Fast and friendly service!

Tri-City did an oil change and some minor repairs on my Dodge truck. I always get prompt, courteous service at a reasonable price. I highly recommend Tri-City Chrysler, Dodge...

Everything went great. Found what I was looking for and sales rep was very good to work with. Brock Kerr explained every thing so it was easy to understand. NO high pressure like other dealers use. Follow up after the sale has been good. I have had a couple of small problems and Brock has taken care of them with no problem. I would recommend him to any and all of my friends that might be in the market for a new or used car or truck.

Always Great service.

They did a great job helping my sister and her husband get the car (Wrangler Sport S) they wanted, even after the irresponsible mortgage company had messed-up their credit score.I’m sure once their credit score is back to normal, in a year or so, they’ll make them another offer. John McSharry was attentive and on top of the deal from start to finish. They closed in less than a week. Very honest and generous with the trade-in. No hassle. Great job. Everyone is happy. 👍🏽

Ive been purchasing vehicles for over 30 years and this purchase was the most pain free of my entire life. Tri-City made it easy and fast - no pressure and on my schedule. Big shout out to Brock - great guy to deal with. Absolutely would recommend and Ill be using them again in the future.