Alexis Gallagher was awesome to work with right from the moment she took my initial cold call - when i was inquiring about a specific Tahoe I’d seen on the Chevrolet inbound vehicle website. We identified the VIN - and for two weeks discussed (via phone, email and text messages) how to make the transaction happen - from another state. She checked in on her days off and really made the extra effort that I really appreciate - and the Tahoe is awesome. Exactly the model we wanted.

Alexis G was very helpful. The dedication to find the truck I long been looking for was over 100%. I am very greatful for her and her team! The offered delivery to my house was perfect too!

Great customer service. Family owned. Trustworthy and helpful. I would highly recommend

My part was discontinued so the Parts Department referred me to a place in Napa who custom makes hoses for air-conditioning units.Helpful.

Easy to make an appointment with Patrick. There an hour for waiting service appointment, about what I expected. Comfortable waiting area with available wifi to complete some work tasks. I enjoy the low key atmosphere of Silveiras in Sonoma. Victory in Santa Rosa is closer, but I like Silveiras vibe better.

Alexis is the best! She was able to find the Suburban of my dreams. She was very friendly and professional. I asked for a bow and she was able to make it happen. Ramin in financing was amazing on working to get us the best rate. So much that we were Just going to purchase one truck and walked out with 2 trucks! Thank you Silveira Chevrolet for making this the best truck buying experience ever! You guys are Awesome! I highly recommend this dealer!

I prefer taking my Chevys in for service at Silveira Chevrolet.Patrick and Dennis are outstanding!I highly recommend taking your Chevy to Sonoma for excellent service!!!

The service and my experience at Silveira was top notch. This is my first experience with Silveira in Sonoma since moving to the area a month ago and I am very happy with the team. Thank you for welcoming me to the area and thank you for the awesome service. I will be coming back.

My experience at Silveira Chevrolet was a SUPERB one! It began with phone and email communication prior to my visit to the dealership, then continued upon my arrival with a sincere welcome by Alexis. She and Mike assisted me with the lease turn-in of my previous vehicle, and they were prepared to get me into my new vehicle of choice, which was waiting for me when I arrived. Alexis took the time to thoroughly show me the new vehicle, and she helped me feel confident and excited as I drove away. THANK YOU to Scott, Mike, Alexis, and the entire team at Silveira Chevrolet, who really do care about their customers! I strongly recommend Silveira Chevrolet to all my friends!

My husband and I had an amazing experience! They were wonderful, professional, and did everything to make us feel comfortable. They went out of their way to get us in and out quickly. We want to thank the Silviera family for everything!

This dealership is very accommodating and eager to help with servicing and repairs to get your vehicle back on the road ASAP.

Really fantastic! They found me so many discounts on a new Chevy Bolt and were really communicative. 10/10

Install of receiver with a bolt to a Bolt without a hitch.

This was my second purchase from this dealership (first under new owner) and my experience was as good as the first time. Will highly recommend Oscar and dealership to friends looking for new/used cars.

Great place to buy a car good honest sales team! Seriously good people here!

Alexis made an otherwise stressful experience, purchase of a new vehicle, let alone a new Electric Vehicle, into a stress free and pleasant experience.

I recently purchased a white 2019 Chevy Tahoe from this dealership! I love it! Preston was wonderful as well as the rest of the staff! I definitely recommend this dealership to anyone. Thanks again!!

Worked very hard to allow me to find the right vehicle for me without pressure. Small town dealer feel felt very attended too and guided but not pushed around. I appreciated the experience would recommend to a friend or family .

I bought my Traverse in 2019 from Sonoma because the salesman was a good guy and business has small a hometown vibe. Since than I have met Patrick in the service Dept and he is Great! The lady’s in the front office are super friendly. I have sent several friends from napa to Sonoma because of the high level of customer service. Good Job All!

Family atmosphere very relaxed Phillip at home as well as in being invited speedy service excellent customer service all-around great experience

Wonderful, fast service. finished before I expected.

By far the easiest and most enjoyable car buying experience we’ve ever had. Thank you for making it stress free and for being attentive to our needs. It truly meant a lot to us.

Friendly informative staff. No pressure sales, which made me stay and workout a car that was right for me. Best experience very proud to own a Chevy.For the record I went to Toyota first and it was awful and unhelpful. Im so glad for that because I ended up at Silveira Chevy and now I have a fantastic Trailblazer!

I sat down with Preston and asked him to find me a truck. 2 weeks later he called and said he had what I was looking for at my price point. He made the transaction effortless!

Nice and easy to work with. No BS, straight to the point.

I appreciate the service and respect I get when I visit from both Patrick and Gavin. I feel welcomed and I feel what they tell me about my car is honest, not telling me I need to get more done on my car just to make money. It still feels like a small-town service. I just wish Scott Silveria kept the sales team as a small-town dealership. My recent experience with the sales team was very disheartening.

Made buying a vehicle a very fun and easy process.

I bought my suv from them almost 3 years ago.. Everyone I’ve encountered here is amazing ESPECIALLY Patrick in service department. I get my oil changes from them almost as often as i should and ive never had a bad experience. Highly recommend them

Great place... friendly staff....

Horrible financial and managerial Service. Be careful when signing. All they car is to sale. Horrible customer appreciation! Will never go back to this dealership and buy car. Be careful every one. God bless.

This review is for Patrick in the service department. I had an unexpected issue with my window today and he got me in and out in about 30 mins. He explained the issue before the service dept. Even had a look at it and was on top of the whole thing. He is clearly great at multitasking while having top notch customer service. I even got to drive a courtesy car home (Ive never done this before, its peak luxury) I will absolutely be switching my services from the location closest to my home to Sonoma Chevy just for the experience I had today. Thank you Patrick!

Never bought a car here but as far as the service department goes its awesome. Started coming here after multiple bad experiences at the Petaluma dealer. Definitely wish I had tried this place sooner.

Oscar was no pressure, no stories about his life (like most dealership salesmen).The process was well organized through the Covid challenge.

Horrible experience today! Drove a hour and a half to purchase a truck from there. Couldnt even test drive it!!!!! Called me four times before hand to make sure I was coming, I mentioned it everytime that I wanted to test drive before purchasing. Not once did he say it wasnt possible til I got there!!!!! Sticking to Toyota way better service and vehicles! Thank you for helping me decide on getting a new Tundra!!!!!

I want to thank Patrick for being so professional and taking Necessary steps and getting my vehicle fixed he is an asset to your dealership

Everyone was very friendly.

Great staff. Friendly and nice.

All around excellent experience. If you need a helpful salesman and sales general manager then come see Greg and Mike. They went above and beyond for me to get me the Traverse i wanted. Can’t give them enough stars. I’d recommend them to anyone who’s interested in a Chevrolet.

Customer service is good and the people are friendly enough. The quality of service is average. They perform normal maintenance as expected but where sub-par on fixing a small tire leak for a family members truck. A tire shop found a screw in the tire at a later visit. Silveira did not find the screw when they had the vehicle. This makes them come off as not too detail oriented. However since they are not solely a tire shop, the mistake is partially forgiven. Buying cars from them is pleasant. They are not too pushy on getting you to make a sale. Above average dealer experience.

DO NOT BUY A CAR FORM Silveira Chevrolet! I had talked to a salesman and was very specific about what I wanted and needed and expected from my car dealer. NO HAGGLING! I want to see the best offer you can up front. If you cant do that tel me now and I will go else where. Did not happen! Very dissapointed as I wanted to buy a car from a local place so that my local businesses are supported. No more for Silveira Chevrolted. DO NOT BUY HERE!

Don and his team work together to ensure that your experience is a good one. They beat all expectations.I would highly recommend Sonoma Chevrolet with all of my vehicles needs. They truly are very fair and are here to either put you in the car that is right for you (honesty only) or to make sure that all of your vehicles needs are also met. 5 👍’s up!!!!

Amazingly friendly staff and a welcoming place to be that takes all the stress out of car buying. Im not a local and I heard how great they were I knew this is where I was getting my next car! Trustworthy, caring, and hard-working!

Came in here to have my mothers car serviced for her. Patrick was my advisor and took great care of her Tahoe. I’m confident Patrick and his team were thorough and made sure the car was in peak condition for my mom. Patrick even had it washed and detailed!

First of all thank you for coming to town. I have been a suburban owner since 91 and I believe I got my first one from Bob Nobles. Since I have been in a Suburban over 30 years Ive grown accustomed to to this great vehicle. I was pleased to find the Z71 Midnight edition on Scotts lot. Since you all came to town it has been a new standard of professionalism and Im pleased to be a customer form here on going forward. My son Joshua Little picked up a truck up in Healdsburg from you all and he has had nothing but good things to say about the staff and level of service he has gotten and now I can say the same.Thank youRich Little

Always treated well when I go in for service.

We had some issues and found this dealership and were glad we did!! They were extremely friendly and helpful. We were flying out of town in two days and they got our vehicle done with time to spare! They even dropped us off at our hotel and picked us up when it was done. I highly recommend this dealership!!

Great People!! Awesome service!

Great people, engaging and a nice selection

Great service. Patient. No pressure. Great value.

I found a 2017 Camaro 1SS optioned exactly how I wanted it. I was contacted by Alberto and we worked out pricing and financing before I even drove 2 hours to see the car. He was very honest and cordial through the whole process. Between test drive and walking away, it took only one hour! He was outstanding! I would highly recommend Alberto to anyone shopping for a Chevy car or truck.

Couple of years ago bought a truck from here. Great experience and really was treated well. Just had truck serviced and am pleased to say I was very satisfied SH

I have purchased and had serviced at least 15 vehicles from this dealership Through different owners, I have always had a great experience. Great folks who give great service. The highest recommendation that I can give is that I send my children, friends and other family members to this dealership to purchase and service their vehicles.

Courtesy and respect should sum it up. Silveira Chevrolet staff were more than accommodating. From start to finish you are treated with dignaty and respect. Super place to buy a car I cant say enough about the staff, Dan, Darron And Rick were superb in handling everything.

Love the dealership and the guys especially Preston

Always awesome!!

Patrick is the best in the Service department!!

I recently purchased a used Chevrolet Volt from Silveira Cheveolet. MJ was my sales person. He was exceptional, and took the time to answer all of my questions and research those he needed to. Although purchasing a car can be a stressful event, this was very enjoyable. The car is perfect for what we need, the price was right about at blue book, so it was fair. Thanks again to MJ and my great experience at Silveria Chevrolet in Sonoma.

Short and sweet!!

Far from the positive experience that I normally expected from Dan & Ken. The new management is a let down. I have purchased numerous vehicles from Bob Nobles & Sonoma Cheverolet. Hoped that Silveira would be more of the same friendly local folks, unfortunately that was not the case.

Staff was great! Professional also on time friendly, price as Quoted reasonable.I will be back.

Drove in cuz car was telling me it didnt feel well. No appointment. Left an hour later with engine happy and calamity averted. Patrick in the Service Department is fantastic.

They will help you they will give you the time of day they are a great team. By the way thank you Greg

Excellent people

Beware! Don’t let the good reviews fool you. They’re left over from the previous owners who took decades to earn them. The previous owners were “Sonoma Chevrolet.” Current owners are “Silveira Chevrolet.”The current owners are living off a legacy that is gone, gone, gone. Even the photos on this review site are of the old buildingFor the 25 years that we bought vehicles here (Suburban, two Tahoes, two 3/4-ton, 4x4 Silverados, two Equinoxes) this was a wonderful 5-star place for sales and service.We also recommended them to friends and family who also bought vehicles here.We can no longer recommend them and advise you to look elsewhere .While Patrick, the service manager has always done a stellar job, he is now hobbled by people who offer excuses and apologies, not results.A couple of months ago, we took my daughter’s Tahoe in for service. And had to being it back TWICE because they never did all the work on the service order ... that we had paid for.Ditto on my Silverado, plus the new service guy tried to up-sell me on work my truck did not need. There are consumer laws against that.And my wife’s new Equinox had a defective battery. Jump started it yesterday. They kept it all day and agreed that the 5-month-old battery was defective. They did not replace it but supposedly charged it and asked her to come back today (2/22/19) .We had to jumpstart it this morning because Silveira could not conduct the same sort of diagnostics that AAA uses ... which would have told them that the charge would not hold.Of course, if we had called AAA instead, they would have brought a new battery, installed it and not wasted more time.The Equinox was in there by 8am ... and it’s still not fixed.If they didn’t have a battery, they could have picked one up at the O’Reilly auto parts 3 blocks away. But they get a bigger profit margin by shipping in their own battery. All the general manager can say is “we’re aware of the problem and working in it.” Over and over.That’s a BS Comcast-type excuse.Quality businesses produce results. This dealership used to be quality. Now it’s all excuses for not doing the job.Companies that offer excuses rather than results get no respect and deserve Tom lose customers.There are many other places to buy your vehicles from and have them serviced. Avoid this one. It’s sad to say goodbye to a 25-year business relationship, but Silviera has made that easier by their ineptitude and excuses.Sayonara Silveira!

Alberto was the most knowledgable salesman Ive dealt with in a long time he worked with me and found me the best deal. Thank love my new traverse.

Helpful and courteous staff!

Love chevys

Great staff sold us a great Chevy Bolt!

It is not often that I would take the time to write a review or a “kudos” letter. Nevertheless, when there is a business and/or employees that truly stand out, it deserves and earns the extra time it would take me to acknowledge that wonderful behavior and performance. This is absolutely one of those times. I was lucky to have been introduced to Dan Roseland (owner of Sonoma Chevrolet) through my best friend who just finished buying a beautiful truck from him. When I first contacted him via phone I instantly understood why my best friend praised him so much. To me, the car sales industry has that “shmarmy” stereotype which in many cases is duly earned. **Definitely not at Sonoma Chevrolet.** The phone conversation we initially had reminded me of a wonderful conversation I would have with those family members I liked and respected. Dan was all ears and interjected at all the right times to help me through the process of qualifying me with the right type of vehicle for my needs. After several follow-up phone calls I had updating me on his progress, Dan landed 2 vehicles that fit my family like luxurious gloves. I then had the pleasure of heading up to Sonoma from Pleasanton to finally meet him face to face along with his family-like team members. Alberto was the finance king for Sonoma Chevy and he too treated us like royalty! It was to the point that I felt like I needed to continuously thank them for treating us so well.I cannot find all the words to articulate how wonderful an experience it was buying cars at Sonoma Chevrolet. It was like anticipating one of those scary dental appointments that turned out to be a soothing and enjoyable spa like experience.Please allow Dan and his team to serve you for any vehicle needs, used or new (I did the used). You will not be disappointed.

Nice to see that the new owner didnt get rid of the good people that worked for Sonoma Chevrolet. was able to get the part i wanted and fix my car.

Punctual, efficient and professional

Great people who are homest

Love my Lincoln, still... in the market for a mobile-ish model.

Has the best costumer service in all departments.

Very helpful happy Pleasant place

Best small town dealership ever.

I went in to the service department to reflash a GMC sierra 3500 HD Transmission Control Module o. The staff is courteous and fast. I would go in again if I ever have to have my truck repaired.

I went to get something after I got a used car that originally came from them,but they were rude & put me down as a woman. The guy I bought my car from is a regular there ...lived around the corner from them & gets all his cars from them.

Small dealer, great service department, wonderful salesman.

Very nice people, honest and straightforward to deal with

Great place to buy a vehicle.

Buyer beware!!! If I could give a zero I would!!

Friendly and efficient service.

Always best service best work

Good people, good service!

Very friendly and got me taken care of with a loaner vehicle.

Professional and friendly staff.

Great service.

Polite, on time, helpful.

Good people

🚘

Too pushy

Tardan demasiado es entregar tu auto, tarde alrededor de 2 horas para un cambio de aceite.