I was very fortunate to have broken down in South Bend. Didnt like the fact that I broke down, but if I were to break down again I would choose South Bend and Steves team at Midas to do my repairs. Steve, Sean and the others at Midas were great. They were professional, helpful, honest and quick. Steve helped me coordinate everything. He located a tow truck (Very reasonable price) to take my car from hotel to his shop and then they had my car ready the next day. I highly recommend them. Thank you guys.
Thanks to Steve Manager and John Assistant Manager for getting me in same day to fix My Car to be ready for Winter months! John Thanks for the Coffee ☕️ All employees for Excellent experience I Would recommend them to all! Keep up the Good work
Steve Wroblewsi was AWESOME! Would definitely do business with Steve again, very professional!
I was thrilled when I called and was told they could get me in that day. Everywhere I had called earlier that morning told me it would be days before they could even look at it. It was a 30 minute drive, but well worth it. The waiting area was clean and I would have been more than comfortable waiting but I had made arrangements to have a friend meet me and we went for lunch and a little bit of shopping. A couple hours later I received the call that the brakes were done. I am extremely grateful, they were reasonably priced and did the job right.They will be my first call from now on!
Been bringing my van here for about a year and unfortunately moving now, but Kelly, Pat and the guys in the shop have all been great, reasonable, take the time to explain whats going on and the alternatives. Never happy about prices - but can say that no matter where I go when it comes to car repairs so cant hold it against them - and they have been fair. Last stop they even missed a repair (there was a list getting ready for a cross-country trip) so I had to go back, but they fixed it for the price of the part.
The transmission flushing was quick and great!
Had a very wonderful morning of trying to find a new tire and rim after mine got stolen while I was at work, at the hospital. Took it to midas to get old tire off and balanced and they did it for free for me! Definitely turned the last part of my rim and tire adventures around, so thank you so much!
The first thing I notice when i got into this shop was how clean and welcoming atmosphere was. We were then greeted by the store owner whose communication and customer service was top notch.I would recommend this service.
Kelly and Patrick did great job making sure we got our part for our car. Quick and speedy. Few good laughs as well. Will return
Just went to this Midas for a passenger side headlamp repair. I brought own part. 76 dollars for one side . will never come here again. Over priced for a simple repair. Originally quoted 40 to 60 upon arrival.
Came in to get my brakes checked out. Kelly was excellent at walking me through the process, and explaining what goes into the work that was done. Will be back anytime I need my vehicle serviced.
Kelly was very helpful and had our car ready when promised.
Great install job! Customer service was amazing as well! Other muffler shops gave me the runaround and said they couldnt install my muffler and exhaust because my car was too low to go on a lift. I took it to midas and it was not an issue
Made a appointment on Wednesday for Saturday morning. And when I get there, I was told that I never made one. And that I would have to drop it off for the day to get it in line. I just left. No customer care
Yeah I asked them to put a set of rear shocks on my truck and they told me on the phone or cost two hundred dollars to get them done once I got there and they got the truck up on the rack he told me it would cost $200 aside and 400 bucks and Im going no way theres people man that would do it cheaper than you and theyre certified so Midas is a rip off anybody goes there they need to check with a doctor before they go because Midas is just one thing capital m stands for money thats in midass thing that they like to rip people off they dont care about the American people they dont care about the people in South Bend theyre just there to rip you off and hopefully you might come back the next time but Ill never go back ever
Ive been coming to my local Midas shop for many years and they have consistently looked out for my best interests; best service, best price, efficiently and professionally done. They even helped me get tires replaced under warranty when local roadwork damaged them.
If your in the area Steve in south bend is the one to go see
Want to thanks all involved yesterday helping me to get back on the road to Iowa. I made the trip without a hitch after the reboot. Many thanks again, especially Kyle and Kelly, I was very fortunate when my vehicle stopped in front of your establishment. Thanks again.Ivan HankinsState of IowaWeights and Measures
Ive been going to Midas for many years and particular the one on Michigan St. Ive seen plenty of managers and staff come and go. But the manager there now is awesome, I dont remember his name but he is great! Wonderful experience several hundred dollars later but thats life, I need my car so 😗😗😗
Guy in the office was making call after call. He looked behind him, saw me, and 2 other guys waiting to be helped and continued making calls for another 5-10 minutes. When he came out he said what do you need. We said just a quick oil change he said cant do it. To busy. Go to one of the other midas locations and went back in the office to place more calls leaving the 2 guys behind me having to wait even longer!!
It was nice they are very nice people. When I need work done they always get my business.
Great quick work. Extra charging if you dont get your own parts vs them paying for it.
I managed to get to Midas 30 minutes before they closed and they were kind enough to change my oil even though they were ready to starting closing up. The tech, Rolly, was very nice and explained the issues with my car in a way that was easy to understand without being condescending. Both the tech and the employee at the counter were incredibly helpful and knowledgeable - I will absolutely continue to return to Midas for a long time to come!
Professional, great quality and service! Ask for Kelly, hell take care of you!
Kelly (Im assuming who is the manager) is very informative, polite and definitely helpful. Hes honest and upfront, without all off the shenanigans. Go here, if you want to know the FACTS.
The manager Kelly and his team took great care of repairing my sons car. They did a fantastic job and Ill be taking more of my familys cars there.
Was a last minute thing but I needed my headlight fixed among other things an I have taken my car to this location many times they have kept my car up and running I would recommend people to go to this place yea they are busy at time but thats what you get when you know your car is being taken care of. The mechanic named rolly an the Mexican guy behind the counter helped me alot thank you again
Caesar at midas down town south bend is amazing knowledgeable and professional did a great job on my car and went above and beyond thanks
The manager there was very professional. His name is Kelly & the other front desk guy also! He went above and beyond to get service on my vehicle. They were both great people!
The most honest, knowledgeable, and affordable automotive repair shop me and my husband have went to. Hands down.
Way over priced for parts and labor ..they tried to sell me parts for my car that I didnt need.. over 1700 to replace a lower control arm and front wheel cv boot..ridiculous! Go to daves garage on main up towards Wal Mart he was WAY LOWER!
Great place to go very helpful
Rolly and Ceser was able to fix truck after not starting.
Great people! I had my under-car shield hanging. They assessed it, saw it broken (irreparable), so pulled it out for me and didnt take any charges for it!
Fast and professional.
Ok place but everytime I go they never have time
My experience at Midas was awesome I didnt have enough to pay for my repair and I was approved for financing if you want peace of mind in quality work come to Midas
They are the nicest people. And their service was absolutely amazing. Thank you guys again
Thank you so much for helping me get my car back in shape. Im an older guy with limited access to friends and family now I can get to work. Thank you to Robert Shinabarger for your time. Midas is lucky to have you on their team good luck job and very well done. Thank you Midas and Robert Jeffrey Adams
My buddy needed some brake work done on his Ford. He showed me his bill, and it was outrageous how much they charged. For front pads and rotors, it was over $600. $133 just for pads. This should have been a $350 job.
Fast service and felt like I was given honest advice. Masks are nowhere to be found though. No sign about requiring masks & none of the employees/ customers had on masks. Was very uncomfortable given the small waiting area and poor ventilation.
Good place to take your car
Hi - they did a nice job replacing my muffler on my jeep. Quick, quality, good price. Thanks guys.Lee
Wonderful new staffing and new management, they will walk you through ways going on and get an understanding of the problem. Gonna come back for sure.
Overall great experience easy finance options. Super friendly staff not a single complaint. Would absolutely recommend
The mechanic took the time to show me the under side of my vehicle and explain everything about my vehicle. The work he did was great. The parking lot was clean, the waiting area was very nice, and the garage was as clean as a garage can be. I saw them sweeping and cleaning often. Im not sure if another mechanic would be the same since my mechanic has moved on to another place.
Rob the mechanic was very helpful. Seemed to have a great knowledge about cars and wanted to help me in anyway he could.
The people here are kind, understanding and genuinely just want to help. After taking my car to several places and having them lie to me and over price me, i brought it here and they walked me through exactly what was going on, gave me a very reasonable price for the problem and helped me be able to get to the work done asap, they handled my kids amazingly and offered to help in every way they could to make sure we taken care of, i will not take my car to anyone else again! I wish i could give more than 5 stars!
Never went
Because they dont do their jobs. Its almost as if they knew Im not a car guy so they explained what was wrong with my car in a long, overly complicated manner so I couldnt understand and then gave me an inflated price. They fixed my car twice and both times, they actually made it worse with their carelessness and inexperience. After the last time they tried telling me they are going to have to take apart the engine block because Nissan cars are special, I took it to gates and they straight up told me yeah, Midas was lying to you. Go anywhere else, itll be worth it and cost less in the long run.
Great fast service. I highly recommend.
I have been to this Midas several times in the last 5 years and always got good service. Apparently, it is under new management that is both fraudulent and deceitful. I had my leaking oil pan supposedly fixed on Saturday to the tune of several hundred dollars. I was also told that I needed my front brakes done. I have my brakes serviced at another business so I went to that business on Monday. That business told me that not only do I not need my brakes done, but my oil pan is still leaking. Midas did themselves a great disservice in changing the people who work at their Michigan Street location.
I recently relocated to the area, and had to bring my company vehicle in for scheduled maintenance right after moving. I have limited availability during the week due to a great deal of travelling for work, and needed to get in on short notice to get service.I called and spoke with Mike C., the Store Manager here, and explained my situation. He was able to take care of me on short notice, and he and his staff were awesome. They took great care of my vehicle, and even helped me get a new set of tires put on recently.I would describe both my experiences here as service excellence. I have been back there twice, and would highly recommend this location to anyone.
We love Midas for oil/filter changes and tire rotation. They always do a good job and service is quick. This past visit, the job was taking longer than its advertised (still under an hour) so we werent charged anything. That made my husbands day!
My Husband and I have been extremely impressed with the quality of service we have received at this Midas location. Rick kept us thoroughly updated and explained everything that needed to be done to get my vehicle back to being safe to drive. Two weeks ago we needed a new battery, and today we needed front brakes, rotors, tie rods, front tires, and some lights in the front of the car. Rick and Mike are friendly, honest, and professional. Thank you! :-) Jennifer & Jonathan - South Bend, IN.
I am a professor and telling my students “Don’t go to this place.” I have never seen dishonest place like this shop before. Here is what happened. My car had a spongy brake. The manager said brake master cylinder is bad and should be replaced. Since he gave estimation of $990, I asked him whether all problems would be fixed after replacing the master cylinder. He said there might be another problem and couldn’t tell until it is replaced. I told him not to replace it if he couldn’t guarantee. Then he called me 7 hours later and suggested me a deal. He replaced master cylinder and all the problems were gone. Only thing left was “Scanner bleeding.” He told me to go to BMW dealership and scanner bleeding would be $90. He suggested $90 deduction. So, I paid $900 and went to BMW dealership. However, scanner bleeding was not $90 but $215. The manager gave me a wrong price quote. The worst thing is that brake is not fixed at all. Dealership told me master cylinder usually won’t go bad. I went back to Midas again and asked manager to fix it. He blamed BMW dealership and said he would not be responsible. I spent $1100 but brake is not fixed at all. I have to go to BMW dealership again and spend another thousand. I am so angry with this shop. I will update what really happened to my car, and how Midas ripped me off.
I am very pleased with the service I received from Midas, from both customer service and from the techs. They were very professional, courteous, respectful and trustworthy. They helped me with all of my needs and fixed my vehicle in a timely manner. I will definitely be going back.
I just want to post this letting you all know there may be some management issues with this company but Austin Davey is the man. He came from Benton harbor to fill in for a no call no show, took care of my problems with nothing but kindness. Can truthfully say he is the most kind and caring manager I have dealt with here at Midas. Thank you Austin!
We take our 2009 Pontiac Torrent to this Midas location on a regular basis and we have had nothing but the best service. The staff is very knowledgeable and friendly and I never feel like they are pushing me to make a sale for their own gain. I would high recommend this location to others.
I was in the area and desperately needed an oil change. As soon as I walked in the door I was greeted with great customer service. Chris was able to fit me in right away and was very accommodating. I will definitely recommend Midas in South Bend, IN to family and friends.
These guys did a great job and the lady at the front desk was super friendly and very helpful. I would highly recommend bringing your vehicle to them if you need some work done fast.
I have gone to this location for awhile now and every time I go there are always fast and knowledgeable people working. They take the time to address any/all of my concerns. Always a great experience each time!
They supposedly supposed to fixed my oil leak. When I got my car back and started to drive it started knocking. Checked the oil and had none, really thinking about callling corporate if my car continue to knock.
This is the only place I will go. Never had a bad experience here. Everyone is very friendly and helpful. Steve is the absolute best. He does a great job and I have NEVER been disappointed with his service.
Made an appt. For 9am to have oil change and new tire put on. They said they didnt have the tire on hand, but would have the tire rack send one over for the appt. Well noone ever got the tire. 3 hours waiting on a tire.
After always doing business here I will never be back.. Quoted a price over the phone for work being done of$526 and change.. walked into a bill over $675.. no where near the price quoted for the work.. sure they did a little keyboard tapping but still did not meet the price qouted over the phone.. WILL NEVER BE BACK HERE AGAIN.. NEVER
Always experience honest assessment of my vehicle for a fair price. Do a thorough job and notify me of issues with my vehicle that were missed by other garages. Good customer service.
I go in for a simple oil change on a few different occasions and every single time, without fail they always find something wrong with my vehicle that needs to be fixed by them for an outrageous price of course (imagine that).. the last time they said my truck had an oil leak, and this recent time they told me shocks were shot, now keep in mind I ignored their oil leak warning and they didn’t even mention that I had an oil leak... it’s like my truck just miraculously fixed it’s self lol... these guys are nothing more than two bit con men.
Had a great experience! Such helpful and friendly staff! Whitney and Kevin really helped me out. I will definitely be going back for any of my future vehicle needs.
They charged me for things and didnt do the work or did it poorly.
Very average service. Girl at the counter was helpful and courteous. Mechanic was moving extremely slow though and they were busy, so I had to wait a while.
The customer service was very poor at the Michigan st. location in South Bend, IN today. The person in charge at the service desk totally didnt acknowledge me standing at the desk and seen me standing there. I needed service for my 2011 Buick Regal. After standing at the service desk for more than 15mins, i left Midas and went to Gurley Leep Ford for my vehicle service.
Where should I begin....I went to get brakes and was told I needed rotors and pad. Fine I paid for them but had to return because my brakes were not fixed as they should be (and still not). After bleeding them 3 times (and keeping it over the weekend so they could get it right. But thats not the issue....thenreal problem is that they almost cost me some major repairs because sooner didnt put the caliper bolt in and my wheel was rattling and locked up when I tried to reverse.....still waiting for them to address this issues. I called and notified Jessie but he hasnt called me back!
GREAT PEOPLE WORK HERE. VERY FRIENDLY. N HELPFUL.
It was great. Kevin and Whitney were AMAZING. Got me in and out super quick & prices were very reasonable.
Great customer service
I could not have been happier with the staff at the Midas in Downtown South Bend. Friendly and courteous when I dropped off my car for an oil change was only the beginning. They called before noon, but I could not get away from work at lunch. I was still stuck at work at 6pm when the shop closed and I had lost all track of time. Some places would have just put the car in the garage and left me stranded to pick it up the next day. But they called me again, still cheerful, and then stayed overtime so that I could come get my car. I have brought all my cars to this shop for more than a decade. The work has always been great and I have never been disappointed. Great service in the past and Outstanding service today. Thank you to their entire staff.
Kelly Bd Mel were awasome
Went to get my rear differential done on my truck and paid 1200$ for all new Gears They told me the back was gonna be like brand new and when I picked it up it was doing the same thing and they said it was only my driveshaft and my u joints but took it to another shop and they said I have no problems with my driveshaft or u joints all good it’s my rear differential making noise this was a three week process and it’s still at Midas I’ll try to update this with the outcome if it’s good or bad 🤨
Wow is all I can say ! Chris....Wow ! The Big Man....Wow ! The Ladies at the front counter...Wow ! The mechanics that performed the work and came to speak with us...Wow !Satisfied...Yes ! Coming Back...Yes !!
Had a wonderful experience. Michael gave me one of the most wonderful experiences Ive had when visiting the 525 South Michigan St. location. Definitely recommend this location for auto care services.
Its okay
Great service Jess was extremely helpful will recommend
Expensive but they do the job
The crew was courteous and showed flexibility. Great job!!!
Busy yet fast service
These guys have the Midas touch. I actually enjoyed being there, and talking to the awesome manager Mike. The service is very quick and the wonderful mechanics do an outstanding job. I even got front door service! I 100% recommend at least this Midas to any and everyone.Soooo sorry previous mechanic, Im seeing someone else now.
Great service. Slow to call with update though.
Good service and friendly workers recommend to anyone
Excellent service, nice staff. Would highly recommend!
Great customer service & reasonable prices
Ask for Lucas. He was professional and has the customers best interest in mind. Very refreshing!
Quoted me $1500.00 to repair a broken exhaust pipe saying they have to replace the entire system. I got it repaired somewhere else for only $30.00
I thought I needed a new alternator. They were honest enough to tell me I didnt need a new one that the problem was bad tests on an old battery. Saved me hundreds. Thanks guys!
Thank you to the whole staff at midas in south bend. I went in to get a rubbing noise checked in my brake system and all it needed was a brake cleaning. The service and repair were great and would return again.
Very friendly and tells whats really wrong with my vehicle before fixing it
Fantastic and helpful mechanics. I was stuck 4 hours from home due to a faulty part. (Not one supplied by Midas so they were solving someone elses problem.) They got me in with no wait, diagnosed the problem, tightened a nut that had not been installed correctly on a factory strut, and sent me on my way with no charge! Thats a real contrast to the places that look for opportunities to upsell at every turn.
GREAT PLACE TO GO! ABSOLUTELY LOVE THE STAFF!
It was great I got my truck fixed and oil changed at a good price
I am always pleased with my oil changes here, usually get a coupon from their website.