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Veldmans Service Center
5222 W Western Ave, South Bend, IN 46619, United States
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Veldmans Service Center
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Br
Review №1

Was told at the counter that it would be 5 to 7 days to mount and balance ONE tire. Just ridiculous

Ch
Review №2

I always appreciate good service when I get it and I always like to give praise to those who give it and that being said Lauren and the team at Velmans did a really great job fast and friendly much appreciated prices .I will bring my car back in the future and tell family and friends thanks again.

Sh
Review №3

I asked for a diagnostic in order to know what was going on with my vehicle. I was flat out lied to. I took my vehicle to the Nissan Dealership where I got an honest diagnostic. They are not trustworthy. After heated conversation and me assuring the owner I would sue and report their business to the BBB. I received a refund of over 2,000 dollars!!! Dont waste your money or time in that place. As a woman I was definitely taken advantage of from the start.

Ma
Review №4

Veldman’s really helped me out today. My snowmobile trailer blew a wheel late Sunday. Monday they fixed the wheel and helped me secure it for the long drive home. Price was lower than I had expected. Service was better than expected!

Ca
Review №5

Great prices very reasonable.. costumer service is excellent they explain everything to you and make sure you understand what needs to be done right away and what can wait for a while. This was my first time using them to do work on my vehicle and Ill definitely be back again

Do
Review №6

Simply wonderful. Fast friendly service! Provided a ride back home and picked up up to get my car. Would recommend over and over! Great job guys!

Ma
Review №7

Took my mothers Toyota here to have the starter replaced, picked it up a few days later, go to start the car for the first time, and the key/key fob falls apart! They tried to piece and glue it back together. Then they said they would fix it or get a new one. Jerked me around for over two months and we ended up having to buy a replacement ourselves. Worst auto shop experience ever!

Ģı
Review №8

Management here is A+ 99% of the time. If they know you and your a decent customet, they may even pick you up to give you a ride from your house to their shop. Pretty cool.Once in a while there will be a small hiccup on the job they did, but most of the time, they are on point..Todds the man.

Ms
Review №9

Great customer service and my truck was fixed in two days

Gi
Review №10

Absolutely amazing people! Being a single mom I could not afford to leave my car down for a couple days, they made sure I am set up until my car is complete. If I could give 100 stars I would. Professional, nice, and understanding! Will continue bringing my car here for any other needs along with letting everyone know how awesome they are.

Ya
Review №11

Very very satisfied with the service,

Br
Review №12

Cheapest place in town with probably the best quality of work. That being said, theyre usually very busy and if you need something done the same day it will more than likely not happen. But if you can plan ahead I recommend Veldmans

St
Review №13

Friendly reasonable prices! Daughters car studs broke. Fit us in with their busy schedule.

To
Review №14

Not great on price for the deeds done but very on point in a pinch. Thought they get completely compensated, they make sure the little guy pays in the end.

An
Review №15

Very nice people to work with, excellent service

Jo
Review №16

Honest repair center with competitive prices.

Ju
Review №17

We brought our Prius here from out of state for work on the hybrid battery. While all things about their business was exceptional, we just found out the battery is shot. This is after 51,000 miles. We were expecting more life out of this and I would not recommend Veldmans rebuilding your hybrid battery. A real $etback.

Do
Review №18

Always a friendly Welcome when entering.Great and fast service.Answers all my questions and I wont go anywhere else!!!!

Do
Review №19

Top notch service every time as many times as Ive been there and theyve done some major work for me Ive never had the slightest complaint

Ca
Review №20

Good experience and received valuable information

Bi
Review №21

Everything you need to run a successful lot great job guys

Al
Review №22

Very explanatory. Let me look at my car to actually see what was going on. Let me know services that I needed and didnt need. Over priced on some things, but quality comes at a price

do
Review №23

Took a used car here for an inspection that I was considering buying. Glad I did because they found some issues. They waived the fee for me too. I recommend them.

ke
Review №24

They do good work just high price s

Cl
Review №25

I was driving through Indiana via I-80 on my way back home to Maryland on Saturday when I heard a terrible grinding/crunching noise coming from the back right of my truck. Veldmans was able to fix the problem and have my truck ready by 1 pm Monday for way too good of a price. They even picked me up from my hotel 20 minutes away. I cannot express how much I appreciated your help in strange times like these allowing me to get back home safely.Thanks,Billy

Da
Review №26

Driving from Chicago, the alternator in my truck died. At 4:00 on a Friday, they were able to work some magic and get my truck fixed and me back on the road. They really went above and beyond for a stranger. I cant recommend them enough - fast, ethical and they didnt gouge me on the price. I wish all mechanics were like this.

Ke
Review №27

I purchased a used tire and they mounted it very quickly and did a very good job. All of the employees were very nice and very helpful. It was early morning and everyone was cheerful and smiling. Will definitely do more business with them again. I forgot to take pictures which is rare.

Mo
Review №28

They are very knowledgeable and experienced with auto repair!! I highly recommended Veldmans Service Center.

Te
Review №29

Too expensive, they act more for there kind then anyone else. If you know

Au
Review №30

I stopped in for a rim repair after hitting a pothole, and since the seal was broken I did not want to drive far to get it repaired. The staff was friendly, and I was in and out in about 30-40 minutes. My rim was bent back into shape and air pressure was checked on all tires! I highly recommend Veldman’s, and I am glad they are around the corner from my house! Thank you, again.

Ma
Review №31

Fast, efficient, and awesome staff. Very informative and helpful with determining other underlying issues with my car.

As
Review №32

My van, which I was told by 2 people was stuck in park and unable to go to neutral, needed towed from the street in front of my house to my driveway. I was turned down by 2 tow companies, and had 2 other ones say they were on their way and never showed. I called and spoke with Lauren. He was very nice and professional and assured someone would be out in an hour. They gave me a courtesy call when someone was on their way. She was very nice and personable and offered to pay over the phone, which was very convienant. Someone was there within 40 minutes. The kicker? He tried and was able to get it into neutral. He towed it to my driveway without damage and was kind enough to cover the fluids that had leaked in the driveway. I cannot thank you all enough for your kind and professional business.

Ri
Review №33

They didnt get my car back when they promised. However, they ran into some issues. They tried to make it right and stayed close to the original estimate. While I wasnt pleased initially, they made it right.

Be
Review №34

Excellent service! We drove in from out of town. Our AC went out in Des Moines. We were driving back home in a couple days, Veldmans fit us in, worked with our tight timeline and got us back in the road. Excellent service! Mike was very friendly.

La
Review №35

We have taken several vehicles there for many years and have always gotten the best service. These guys arent part swappers they tend to know what theyre going. Mike is a great guy and they go the extra mile.I highly recommend them to anyone looking to have work done on their car.

Ry
Review №36

My clutch recently gave out on my G37s during my drive. It was a terrible nightmare and I ended up towing my car to the nearest shop (Veldmans Service Center) at night and had to come back in the morning. As they opened their doors the next day, I was greeted by a cool guy and his team to help push my car into the shop and diagnose the issue. He was very attentive and communicated with me through the phone with what my problems were and the time it would take to complete the job. I left my car at the shop overnight as they ordered the parts, repairs, etc. There is an email notification with updates on your vehicle. The car was finished the next day but I was still out of town so I picked it up after the weekend.Veldmans Service Center has been very professional and helpful. Their service is fast and reliable, and they have excellent communication. I HIGHLY recommend them and would definitely come back for any car maintenance/issues. Thank you!

Se
Review №37

The best service, hands down.Recently I took in my truck and they did the most thorough check I’ve ever had. Left with a $65.00 oil change with all the extras. Never once did they try to upsell me or scare me into unneeded repairs.That’s a sign of an honest business, which is increasingly rare!These guys are so super they deserve a cape!But no tights...that would be awkward :-D

Co
Review №38

VELDMANS is the best in south bend!!! These are my guys. Always respectful and always a smile!! Lauren and Mike explain every detail concerning your vehicle. Prices are reasonable. My Dad always said You get what you pay for. With Veldmans you absolutely do! Thanks Gentlemen!!

Le
Review №39

Very friendly staff. Competant employees have worked with them for years. They are willing to take the time to talk to you and explain what they want to do to make the necessary repairs to get your car back to normal conditions. Fair rates with great tire and rim prices. They will beat anyone elses price. I highly recommend this company to be your auto repair facility.

Da
Review №40

Very friendly staff. They do good work and dont try to oversell you on things that dont really need done. My moms been using them for years. And now I do.

Da
Review №41

I was passing through St. Joe county for work when I drove over a screw giving my rear tire a slow leak. Veldmans was able to patch the tire up quickly and without much cost. Even though I wasnt a local, I felt I was treated like I had been a long time customer. Great service.

Do
Review №42

Great customer service 👍 They treat their customers like family!

Ch
Review №43

Wow, this company doesnt operate with integrity. They charged my cousin $300(of my money) to diagnose her car and recommended a new engine. We went to get a second opinion and it turned out she only needed to change O2 sensors and tune up.

El
Review №44

They have a good reputation in the local community. Tire Rack doesnt do tire repairs and referred me here. Very reasonable price all considered.

Vi
Review №45

Great serive

Da
Review №46

I love this shop. I know if they say it needs done then it does. I trust them and our community is blessed to have this family owned business.

An
Review №47

Checked my tire pressure which I greatly appreciated.

Su
Review №48

They installed tires on my nieces car and did a fabulous job. Excellent customer service. I will use them again!

Le
Review №49

Family owned and operated by a great staff and certified mechanics. Always quality work at a reasonable price.

Ji
Review №50

Wish I could put a zero

Ar
Review №51

They are very trustworthy. I would trust them completely. They always tell me what I needs to be done right away and what can wait.

Ya
Review №52

They said they wouldnt charge 2 check da car 4 a wheel alignment n da car was not able 2 get it done n they still charged 20 something

Ri
Review №53

They fixed my car on time.

Sh
Review №54

The technician made a mistake, but they made everything right. They made me feel very comfortable, and confident that it was going to be fixed correctly.

Ma
Review №55

Quality trusted Family Owned Service. Experienced friendly staff

Cr
Review №56

Great service

Ju
Review №57

Friendly service, so glad they are in the neighborhood!

Jo
Review №58

Good prices, great service!

gb
Review №59

They take care of you. Service is great. Prices are competitive.

Do
Review №60

Very professional and curious

Li
Review №61

I went in knowing my blower motor needed to be replaced, they confirmed it then tried to charge me $57.11 for telling me what I already knew. They also wanted to charge me $375 to replace it and it is only a 15 minute job to switch it out. Overly proved and just wanting to make money off of people.

Ra
Review №62

Great parts

Ju
Review №63

Friendly staff and they do great work

Su
Review №64

Been customer for over 20 years!!

Re
Review №65

They greet you with a smile, very concern about the issues that are going on with your vehicle.

Jo
Review №66

Best service in town. Fair and honest.

Sh
Review №67

I have been a customer at Veldmans Service Center for more than 30 years. Willy, Todd, Loren, and Mike have gone out of their way to provide excellent work on all of the vehicles I have brought in to them. This includes newer & older cars and trucks, old beaters, and a few unexpected repairs for out of town relatives. I have also been an AAA auto club member for over 30 years, anytime my vehicle was towed it went to Veldmans - no question! These are people with high integrity that believe in hard work, honesty and treating everyone fairly. They dont have bargain basement prices because they dont do bargain basement work. They give you the best value for the money with their vast and always growing knowledge of todays latest mechanical repairs and technics, while also showing genuine concern for each persons plight.To everyone at Veldmans Service Center thanks so much for being here and may God bless you all!

A
Review №68

The attendant said the carwash was down but took 3 cars not even 5 minutes later. My boyfriend uses this wash everytime he comes back home. Kind of disappointing cuz hes a family friend of the boss.

Th
Review №69

This place takes car of our car service needs in an honest, professional way. Always !

Ch
Review №70

They towed my car and replaced my tire all within 1 1/2 hours of my phone call.

Ro
Review №71

They go put of their way to help. And they do.it correctly.

Cy
Review №72

Ok, longer than normal wait time.

A
Review №73

Great customer service, period!

Ke
Review №74

Friendly people. Professional.

Se
Review №75

Very helpful, patience..

Da
Review №76

I had the break service it was a little undercooked

Ea
Review №77

Courteous and professional service

Na
Review №78

Very friendly! Filled our vehicle propane tank.

Sc
Review №79

Very professional!

Ra
Review №80

Good mechanics

Ma
Review №81

They fix what is actually wrong

De
Review №82

Friendly and efficient

Te
Review №83

Good service.

Ch
Review №84

Great service

CD
Review №85

Excellent service

Da
Review №86

They are my landlords

sc
Review №87

Quality workmanship

Information
16 Photos
87 Comments
4.3 Rating
  • Address:5222 W Western Ave, South Bend, IN 46619, United States
  • Site:http://veldmansservice.com/
  • Phone:+1 574-287-7236
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Brake shop
  • Tire shop
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7:30AM–12PM
  • Sunday:Closed
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