Re-edited to 5 stars after the manager of the store reached out to me and was able to solve my problem. Like everyone during these times, they were lacking staff, however once I was able to get a hold of someone they fixed the issues I was having which allowed me to start getting my school work done, which is all I cared about.
I have been trying to buy access codes for two of my classes, and you guys never answer. Please fix the staffing issue, its causing problems in the student community. Thanks.
If I could give zero stars I would. As someone who works in customer service I am have been so frustrated and appalled by the service I have received from the bookstore. I called and left three messages with my name, number, and order details and not once received a call back. I ordered my math textbook and access code required for the class in advance to my classes beginning. I knew it was back ordered and after speaking to an employee at the bookstore I was under the impression my order would be fulfilled before classes began. When it wasnt I called three more times during operational hours and had to leave a message all three times. As I said, I left all my information, and was very patient and respectful. Despite that, I never received a call back and had to resort to email to get in touch with them to cancel my order as I was not once given an update on my order status and it is now five weeks into classes. I would recommend you buy your access codes right from My Math Lab and order your books from somewhere more reliable that you can contact.
Staff was very helpful to us. 1st time student with many questions and staff was able to answer.
SMCC provides a good education at an affordable cost. Im grateful to all the teachers in the nursing program for their professionalism and commitment to excellence.
Great staff and teachers. Relaxed learning environment.
Great campus with water on three sides!
SMCC is where you learn and save your money too.
The staff are awesome. Period.
Very helpfull staff
Great place to learn
I loved everything
Very helpful!
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Studying there
Happy
Bathroom works