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AAMCO Transmissions & Total Car Care
365 E 3900 S, South Salt Lake, UT 84107, United States
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AAMCO Transmissions & Total Car Care
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Da
Review №1

Got my car towed there and got a call from AAMCO that they ran an electrical transmissions test on the car and dont know what the issue is. And if I wanted to do an internal transmissions test the cost would be $550 just to figure out whats going on with the car! I said no, I will take it somewhere else. I go into get my keys and they want $100 from me for the electrical test---which they did NOT tell me about before doing the test. This upset me. I explained I did not know that, I wasnt prepared to pay that, and I feel I should not have to pay that since I was not told. They said to get my keys back for the car I have to pay the $100. I was livid. Ripped me off and couldnt even tell me whats going on with it.

Me
Review №2

Is first time I used Aamco since my 2001 truck need new transmission in 2016 - 5 years ago. I was very satisfied with repair for that vehicle. This year in 2021, I have a different older truck that needed attention - I remembered how good service was in 2016. Since then management had changed.I have another truck that is a 93 Ranger, that we towed in for repair for starter and leak. We found that the leak was not from transmission but from engine.I was out of town when truck was first in - noticed it was harder to call in at first. I come to learn that the calls got sent to voicemail alot in mid-day.. By the time we picked up the truck - I was able to communicate with Rosa better. The 93 truck was needed for Employment and the work had some delays. They did the starter and sealed the engine. Truck acts okay now - but one of the sensor lights keep coming back on (even before we got it home) the light will go away and come back again - that didnt used to. Its only been a day - So we will have to check back about that.. For me it was better to see them in person - than on phone. For now we hope they are loving the older trucks like we do - and help us if that light keeps on. (so rating still pending some)

Sm
Review №3

I went and I had my car dropped off to get looked at they said I had needed a new engine which is all fine and good. but then I didn’t have the money to get the new engine so I went to go get my car upon receiving my car there’s a big ole dent on the side that wasn’t there before! I’d be aware of this location the very unprofessional they say they’ve tried calling my call log says different! And I know this because right before I had dropped my car off I had gotten a new phone with the new phone number so I made it a point of emphasis on the new number when I had dropped it off but I just think this place is a slum business! And when you try and contact them regarding situation they never called back or will return your call!

An
Review №4

I went into AAMCO Transmissions and had them look over my F150 truck. They called me and informed me that there was some slipping, which I already knew. They discovered this by driving my truck. They didnt run a diagnostic on it and just assumed that it was the transmission. Well they said they would have to charge me $549.00 just to take out the transmission and do a deeper inspection. The next day I got a call that my truck needed a whole new transmission and they figured this out without doing the deep inspection. Later I took it to a place to get a code reading on it and found that it was a spark plug that needed replacing. They were about to charge me $5,000.00 for a new transmission, when it wasnt even the issue. I would not recommend them because they are not honest and try to sell you things that you dont need.

Ja
Review №5

I went in originally to ask questions about my transmission. I was impressed that the gentlemen actually sat down to discuss what it could be before even looking at my car.He told me that he could get my car in and do a basic free examination of it. If he could diagnose the problem from that he would let me know. He gave me a few things that could be causing the problem. He then told me that if it was not something they could figure out during that time it was a $119 fee to dig a little deeper. However, that cost would be taken from any service I got done. I explained that I just wanted to know if it was something he had heard of before, if it was a small, easy fix or if it was something that would make me want to dump the car and just buy a new one.I made an appointment and left my car there the entire day thinking they would do the free diagnostic as we discussed. The technician called me and stated the codes they found on my vehicle and that it could be an issue with the Torque Converter.I asked for the estimated cost to fix this and he stated that he could not tell me without getting into the transmission and running further checks.I made an appointment for a few days out and agreed to come pick up my car. When I got there, they charged me the $119 which was NOT the agreement. I feel like maybe they didnt even remember the initial conversation and what I specifically needed/asked for.I guess once they have your car keys, they can charge you whatever they want to.Ill get the repairs done but Id rather eat the money, get another free diagnostice and start all over. Once you break my trust Ill never give you another penny.

ri
Review №6

My trany started slipping so I took it in so that they can take a look at it $500+ just to give me a diagnosis $3,200 + and the problem still exists. Dont get me wrong great guys and good customer service but for the price tag i would think that they would get it right the first time

Ja
Review №7

Horrible service. Kept changing the end total.Then we paid everything. Via cards and accounts. Swiped the debit card for final payment. Then called and demanded we pay an addional $100.00 even after all our pay work shows paid in full.

Tr
Review №8

I had the transmission go out on my daughters 08 lexus that has almost 300,000 miles on it. Wasnt gonna spend a fortune on repairing a car with that many miles. Aamco worked great with what I was willing to spend and got me a good warranty. Only had the car a day but so far so good. Thanks Aamco

Lo
Review №9

I needed some work done on my van. Something was wrong with transmission, I was just hoping it wasnt going to have to be replaced.They let me know what was going on inside my transmission, the parts needed to fix it, and the cost with the options available.My only unfortunate part was the need to rebuild the transmission, with the high cost and that vehicle being our only one, AAMCO was able to provide a loaner vehicle for us, and that is wonderful!

Er
Review №10

Very nice place, friendly atmosphere I had a bad pre ignition problem with my Ford F-150 Im a technician myself and asked if if they would do a diagnostic on my truck I was pleasantly surprised to find out that one of the most advanced computer Diagnostics systems on the market got me back on the road thanks Gabriel and the staff at ammco

Ta
Review №11

Brought in my vehicle, was told that I should schedule an appointment so they can be sure to get my car in. I told them I was off all day today and all day tomorrow and that I can bring it any time to their convenience. They told me 9am tomorrow and so I came in 10 minutes before 9am, I was told to come back in 1hr 20min. I came back in 1 hr 40min.Was then told “metal shavings in the liquid” we need to open your transmission (580$) just to see and then may need to replace the whole thing for 3950$.I said I need to think about it can I take my car. They said they need to get it down from the lift. I pointed at my car that was in the same parking space as I left it and said it’s not on the lift.The employee then told me sorry that they haven’t even looked at my car and that I would have to come back. He said he thought I was driving the Chevy that was up on the lift. Then why did I have to make an appointment if my car wasn’t looked at during the time THEY scheduled my appointment?Returned 3 hours later (they never called or texted me like they said they would) to get the SAME line he gave me before regarding the Chevy.Metal shavings, have to open the transmission for around 580$ Then may have to replace.I’m going to get a second opinion to say the least.

Jo
Review №12

Do not take your vehicle to this shop because they do not have the ability to organize what Vehicle they are working on. They gave me a quote on my truck and said it would be 3 days for it to be repaired. I called to pick my car up today and they said that they had quoted me on the wrong the vehicle and that it would be an additional $2000 beyond what they had quoted me and an additional 4 days. I told them I would pick my car up and bring it to a shop that has capable personnel to deal with.

Sh
Review №13

Took my vehicle into them back in April with the complaint of a whirring grinding sound the vehicle would not go into FWD. They said that they checked all of the fluids and diagnosed it. They said that the noise that I was hearing was from the uv joints. According to them the transfer case was fine as well as the transmission. I paid for the work. and went on about. The vehicle started leaking fluid from the transfer case. I took my Suburban to them week before last for repairs. They diagnosed it again! They told me that the front uv joints were rusty but they were fine. They then told me that the problem with the transfer case, the pump had stopped working and it had burned some of the friction clutches. They said that the transmission was fine that they conducted a fluid check of the drive train, that everything was fine. I opted to get a new transfer case over a rebuild because I just want it warrantied. I also thought maybe they are not diagnosing problems like thee should, or maybe doing the least amount of diagnosis they they can to get a quick buck from a customer. If my old transfer case had been having a problem for a long time maybe they would have caught it the first time they conducted a diagnosis of my vehicle. The second time I brought my Suburban to them a week and a half ago because the transfer case was leaking and the vehicle was making a whirring noise underneath. I told then that sometime. They diagnosed it and told me that it was the transfer case. I paid just shy of $3000. They called me and told me my vehicle was ready. I went to get my vehicle. I drove to the Freeway. I got on the Freeway and started hearing the engines RPMs shoot up even thought I was not really pressing the accelerators that hard. I noticed that my vehicle was going slower and slower. I was losing gears. I put my hazards on and drove back to AAMCO. I told them that my vehicle was not fixed. After waiting in their waiting area for about 45 minutes they came back and told me that it was the transmission having trouble. They said that the transmission was bad from the beginning but it had nothing to do with what they repaired. Funny I said, you diagnosed my vehicle twice now and told me that there was no problem with the transmission. I explained to them that my transmission has never slipped or had any issued. Usually transmissions do not just go out, they start slipping slowly. I had no issues with the transmission itself shifting on my Suburban. According to them twice there was not issue with my transmission. All of a sudden after picking my vehicle up my vehicles transmission. I think that there is some foul business practices going on. I an going to contact the Better business, bureau, news 3, and I may even get a lawyer!I know that initially I wrote a bad review! But I thoroughly believe in second chances. They took my vehicle back and offered to diagnosed and service the vehicle for free. They listened to my complaint . They admitted that they missed some things during the diagnosis. They gave me my vehicle back on thanksgiving, It ran Perfect.! I am glad that they listened and fixed the problem.

Be
Review №14

Manny, Rosa and the team there were amazing with figuring out what was wrong with my car. While the parts were on back order they had a rental I was able to use.

Ri
Review №15

Manny and his team are experts at taking great care of our cars. They always offer their best service and advice.

Gr
Review №16

I had my transmission rebuilt here about a year ago. Still going strong. Price was great compared to the dealership, and their warranty was WAY better than the dealership. Just stopped by today to have them do my annual fluid change and was very happy with the service.

Ja
Review №17

My car had been acting strange for a couple of weeks. After checking with a few different places I tried this location. Josh took my car and checked the basics and couldnt find an issue. So he spent some extra time and checked a few more options. Still no issues. Josh went above and beyond and I could tell quickly he knew what he was talking about, but since he couldnt find anything no charge. Thats right, a few hours of his time, free. Amazing service and knowledge. Ill be back here for any issue and recommend anyone do the same.

Tr
Review №18

I needed a 4l60 transmission and they had one already built and ready to go. Thanks for the easy transaction!

Sa
Review №19

Got my transmission fluid replaced here, there was a leak when the replaced the fill cap gasket. They went out of their way to get the correct one from the manufacturer. Great service, RJ you’re the man!

Gu
Review №20

Im from Battle Ground, Washington and my wife and I were on a trip to southern Utah when our transmission started slipping. We took our car to RJ and he was very helpful and understanding with our situation. He did a full diagnosing of our transmission, and when we couldnt afford to fix it and opted to trade our car in, he was very cooperative and only charged us the diagnosing fee. I cant express my thanks for RJ and his patience enough!

Sh
Review №21

This place is amazing! I brought my 2013 Dodge Avenger in to have the transmission checked! They were very thorough & didnt try & tell me there was something major wrong with it. They checked my fluids & I was on my way! Thank you so much for being honest & not trying to take advantage of someone not familiar with cars! Will definitely go there again!

Mi
Review №22

I took my car in because of a check engine light. They said they couldnt figure it out with the simple test and would have to charge me $90 to do a better test.After the test they said my coolant was low and there might be a leak in the water pump so it would be an all day repair and cost $1100+I instead too it to a friend to take a quick look and when we popped the hood there was almost NO COOLANT and my brakes fluid container had the bolts removed and was just sitting (and leaking) on my engine.When I called about these issues I was told it was in the notes the bolts were loose. This was not in my copy and was NEVER brought up.Moral of the story: always get a second opinion if you are thinking of using this company and if they tell you something is low, refill it yourself since they wont.

Mi
Review №23

Gerardo was awesome to work with. He answered my questions and made me feel like I was in good hands. A feeling he and the team backed up with quality work. I will definitely use them again.

Di
Review №24

I took my SUV in for service fall 2018 & had a great experience with the manager Gabe & mechanic Eric. They worked on my vehicle & kept me informed every step of the way. It was fixed in no time & the price for the repair was more than fair. I recently stopped in regarding another issue & was very disappointed with the service I received. They seemed to be more concerned with money rather than the issues I had with my SUV. I was disappointed to hear that neither Gabe nor Eric worked there anymore. They were awesome. I will not be recommending this place any longer.

RE
Review №25

Poor knowledge about cvts transmissions at the end their bad advice costed me $4300

Og
Review №26

THANK YOU! Had an issue with the transmission on our tow truck and they were able to fix it. It was the computer that needed to be replaced instead of a $5000 transmission. Saved me so much money and I am sure they could have taken advantage of me. I went in there telling them it was a transmission and asking how much it would cost and expected to leave it there. The manager told me they could check it out for free and it might be something more simple. The mechanic that looked at it said that he had a lot of experience with these trucks and that a lot of the time the transmission computer goes bad. So he checked that first and found the problem with it. The terminals on the computer were corroded. I watched as he took it apart and cleaned out the terminals (thinking he was just wasting his time) and then he plugged it back in and went for a ride with me and it shifted like it was supposed to! Thank you thank you thank you! Please do not hesitate to stop here, these guys are honest and they gained a life long customer. THANK YOU!

Sk
Review №27

RJ has consistently gone out of his way to help keep my ol Range Rover going. These guys have re-built my transmission and replaced the engine - all at a fair price.

Mo
Review №28

New owner and new management. Awesome set up. They were honest, clear and kept me up to date. I appreciated they helped me save money on my car. I would definitely recommend to my closest friends and family.

Je
Review №29

Most definitely helpful and knowledgeable.

Di
Review №30

The most dishonest place Ive ever taken my vehicle to. They said theyd rebuild my transmission but they put a used transmission in my truck.They say they offer a free diagnose. But they take it to the back and do nothing then want to offer $90 plus dollars to do diagnoseSteer far away from this place theyve changed management many times and gets worse and worse each time. The other 5 star reviews without details are bought reviews or favors the owner is asking a friend or family.

Gh
Review №31

I had bad experience at this location. I went for oil change and told me to replace engine mount. I purchased and went for replace then recommended to replace another engine mount also. I replaced both and it cost me total $700. After replacing both engine mount still my car vibrate and I went two times to check but they didnt fix the issue. I request if you guys can not fix then ask Toyota dealer to fix and them as you guys cant do it. but they refused reques . Look to me unskilled and unprofessional.

Mi
Review №32

These guys rock. Eric and Gabe told me what I needed, gave me a quote, and got my vehicle out the door faster than expected and cost what the quote was for. They are also more willing to help out and give advice than just want business. Great crew there and Ill always go back!

Am
Review №33

This place is supposed to be the best transmission spot? They’re not. They told me my car would be finished on a Friday, then pushed it to a Tuesday, then to a Friday and then pushed it to the following Monday. What is that? That’s so inconsiderate and inconvenient because I had to miss work and they didn’t seem to care. After getting my car back FINALLY, 3 weeks later, my car is having all the issues it had before. My ABS light came on and I know for a FACT it wasn’t on before or after but RJ kept arguing with me that the light was on and that I was wrong. That’s not good customer service. They now won’t work with me and will only fix my car if it’s someone else liaising. I have never been more disappointed.

Da
Review №34

Very friendly and trustworthy. did a great job on my transmission.

Co
Review №35

Quick service. Fair prices.

Sa
Review №36

These guys did a great job fixing a noise I had on my rear differential. I came in having no idea what was making the grinding noise, and they were able to pinpoint it pretty quickly and have it fixed for me the next day (they had to wait on parts). After doing some research on price, I believe they charged me a fair price on fixing it too. So I am definitely happy with the service and price that they gave me.

JP
Review №37

This location has always taken care of me. I am grateful for there hard work and getting my vehicles back on the road.

Br
Review №38

Mike is so far my favorite person here, he is very laid back, calm, gives you an honest answer. This place is not your typical mechanic place. They arent a bunch of douches, they actually seem to care about how good their service is. All in all I would recommend this place to anyone that needs work on their car. They dont try to Jew you out of your money. Extremely friendly/caring people! I felt very welcome here, as if I already knew them.

Na
Review №39

I only thought AAMCO was for transmissions, but when I had a fuel pump problem, they were right there. Diagnosed it quickly, ordered the part and had it fixed in no time. I was very pleased. A few months later I had another problem. My truck died on the freeway. They came and towed it to their Murray shop and again found the problem quickly, ordered the parts and had me back on the road.I appreciate their commitment to customer service and they stand behind their work.Thanks guys!!

ry
Review №40

They did a good job. Good customer service. Just WAY over priced. Other auto shops in the area charge $80-$90 an hour.Aamco charges $120 an hour!!!

na
Review №41

Big shout out to everybody that works at this location they did a fantastic job working on my car and also provided exemplary service. It was a pleasure to meet these guys and I look forward to working with the shop againBiggest mistake ever made was trusting this shop:Update: disappointed in their service they were really good and I originally gave them 5 stars but after my car was repeatedly taken back. They started slcking on their services and not preforming general car inspections.seriously disapointed to see their level of service down. I recommend them before and now I dont. Will post pictures later of the brakes and rotters that they missed on every inspectionMy car was in the shop 4 times and they did not notice or tell me anything about my brakes going bad. They had four chances to inspect.After taking it to mechanic to get a third opinion. I am disapointed to discover that they have been pulling my car in the back and not working on it. Save your time and money and go somewhere else...the level of disapointment in this shop is ridiculous...fix your car once and ha n someone trust only to screw them over later.shame on this shop!!!

Za
Review №42

Never thought I would rate a transmission shop a five star. When it comes to transmission and clutch work the first thing that comes to mind is $. Cal was very honest with me from the beginning. Towed my girlfriends car in at no cost and diagnosed it by the next day. Had the work done quickly and backed it with a 12 month 12000 mile guarantee. Friendly honest and trustworthy. Do yourself a solid, if you need trans work call Cal.

El
Review №43

There was the most annoying squeaking noise going on in my car, so I took it to AAMCO and they were quick AND still gave me a reasonable price. On top of that, they switched out my air filter (which I had no idea was even needing replacement), filled my coolant, and gave me a heads up that I just need transmission fluid whenever I decide is a good time for me. Now, my cute old car runs like its brand new!! Thanks guys! (:

Al
Review №44

Ive been going to AAMCO for quite a while and Ive sent family and friends there too. They always do only what is needed and charge a reasonable price. Ive taken several vehicles to AAMCO and the mechanics there always know what to do.I do a lot of my own work, but there are some things that I just wont touch and these guys do it right.ThanksTo my friends at AAMCO

Iv
Review №45

Very friendly staff who took the time to explain what could be wrong with my car. They said they would take care of me and they did! I didnt feel like I was over charged or they did stuff that didnt need to be done. Im very happy I found them.

Go
Review №46

Very nice and personable people, they did a great job.

Li
Review №47

This shop is great! I found them through google, they always helped me out piece by piece. Also always honored the quote they gave me even if they had to throw in a few things in on the way. I had to have my car by the next morning for work and they stayed a hour after close for my circumstance! I am a mom and you never know where you take your car too if your gonna get screwed over because your not “educated” with cars. But they never prove me wrong with trusting them to get the job done! Thanks Gabriel and AAMCO, I appreciate all the work and time you put in for me

Ra
Review №48

Best AAMCO shop ever. Ask for Seth or Mike..they will take care of you like family... thanks guys i know why because i had an engine that was bad and my car sat for 2 years . Finally we could fix it, They even picked my car up. I had a warranty on the engine but it had to be in and running in 10 business days. Mike busted his *** i have my baby back.. thanks so much. I would recommend this shop over any other one. I will refer my friends and family.. Aamco of Murray

Ky
Review №49

Terrible experience. Went in for a courtesy check waited an hour for them to tell me I had a problem. Seth, an employee there told me it was a cheap fix. Gave me a number around 175. I told him we didnt have that money that would be getting paid a few days later. He insisted that we couldnt drive it out of there and told me the financing company had approved a lot of people in my situation and that he hasnt seen anyone get turned down. The then 175 quote turned into 722 dollars. But said I didnt need to so a part right away so it was 486. So thinking we could get financed I told him to do the repairs. He told me to then come back at 5 that day to do the financing. So I did and apparently the financing place closes at 530. When we get there the guy emails the company for an application. Then starts rambling on then around 520 says oh shoot I better check my email. So he of course takes for ever to print off applications. I hurry to fill it out and give it back and he faxes it over at 531 and of course they send it back cause they are closed

Ci
Review №50

I have had some serious struggles with my car the last few months, and I went to the down town location without the best experience. When the owner heard of my experience, he immediately worked on a solution and went above and beyond to help me with my car at this location. Mike and Amber were both extremely helpful and friendly, and I really feel that everyone wanted to make things right for me and did more than they needed to. They communicated very well and now my car is ready to go with as little stress to me as they could make possible.

Pa
Review №51

Great experience. Great customer service. The owner Jason was knowledgeable and was able to put a lift on my 4 runner with no issues. Looks and drives great.

Va
Review №52

We didn’t have any issues here when we had our transmission fluid checked. It was done in 45 min. My husband checked the fluid when we got home and it was where it should be and he said it looked new. Thank you

pa
Review №53

If you want any work on your vehicle done, DO NOT GO HERE! Seriously pathetic in every way possible. My transmission went out on vacation, was recommended here so I had the truck towed here to get work done. I called friday and they were nice over the phone saying they will look at it and let me know within 2 hours when they open on Monday. Monday comes around they call and say we didnt find anything as all your fluids are fine. How the heck does it take over 2 hours to check fluids? we need to pull the transmission to find out whats wrong. I agree and they say they will know by end of day. They call back the middle of the next day and finally say yup you need a new one, but dont say anything about whats wrong with it. I have them put one in, (which is incredibly overpriced compared to many other shops). They say will be done friday or monday. Friday comes around middle of the day and I have to call for an update. They say wont be until monday. Monday comes towards end of day with no update and yet again I have to call for answers. Now its oh we didnt get parts will be here tomorrow and will be done Tuesday. Once again no update towards end of day and I have to call and Im told oh we put this part in its only a couple hundred. I didnt give them any authorization (their sign on the wall says they wont do anything without authorization as well as they will give timely updates and service done right the first time. HA, best joke they have there.) Wouldnt you know it part still didnt show. Now wednesday comes and I call middle of day. They say the finally got the part and will be done for me to pick up end of day. 5:30 rolls around still no update. I call again multiple times as it seems Im being avoided, and its on a test drive. They will call me to let me know it came back from it and its ready to go. Wouldnt you know it no call or text to let me know. Call again thursday middle of day after multiple calls still being ignored and leaving messages. Told oh yeah its been ready to pick up. Get there around 4:30 and they are still testing it to make sure its good to go and still never told me whats wrong after multiple times of me asking. Not even one day out of the shop and multiple checks for leaks the pan is leaking heavily through a rag t(taken from my vehicle) that was stuffed up there which looks like it was hiding the leak and leaving a nice big stain in my driveway. Absolutely horrible customer service and service on the vehicle. Would never recommend going here unless you want to loose hair, have tons of stress, feel like getting ripped off, and paying significantly more than the other shops.

Mo
Review №54

Mike and Flip saved me from a Toyota Dealership who tried to charge me over $7,500 for a used transmission. They went above and beyond!! Over a year later my car is still running beautifully. I would highly recommend to friends/family. I wont go anywhere else in Murray!

Me
Review №55

Heres my story purchased a used vehicle from a car lot, with in a few weeks of paying on it we noticed some huge issues. Took it to a few Auto Care places and was told it was the transmission. Called Aamco, immediately was able to get my vehicle in that same day and with their diagnostics it was the transmission. They than took my vehicle in fixed it and also treated my concerns with care. Listened to me with every issue, even assisted me in making sure I was able to get to work and other places while my vehicle was getting worked on. They have the best Technician who truly cares about the performance of my vehicle and values the work he put into my vehicle. The management from day has been nothing but genuinely caring to my needs of my vehicle. Thank you Aamco this particular location for your hard work. Melissa and Family

Al
Review №56

Why have I not known about AAMCO before?From my first phone call, to the many updates Ive received from them, theyre treating me like gold. Ive received individual attention from Kyle, an employee at this location who spent HOURS on the phone with a warranty company fighting on my behalf. The difference between my experience here vs. most other places has been night & day. Highly recommended.

Je
Review №57

These guys know what they are doing! They found the problem my Honda Civic was having. Everyone else told me it was a transmission, I took it here, after about an hour of them checking it out (they checked it out for free too!) they told me it wasnt a transmission but a computer. We got the part ordered and got it replaced and now my Honda works perfectly! Thank you guys!

Ka
Review №58

Aamco saved us. Our car lost power the last few miles before we reached our vacation destination in Park City. They diagnosed that we blew a transmission seal and axle seal. Got it fixed and road worthy to get us back to Seattle. Very friendly, reasonable price quote and great work. Thanks Kyle!

Sa
Review №59

Took my car for a FREE ac check. They did a very thorough check with the entire system and were able to find the problem in no time, as well as give me a quote on how much to fix it. There was zero pressure from the staff when I told them I needed to wait and schedule the repairs. They gave me a couple options for financing, but again, ZERO pressure.They were extremely knowledgeable on my car, and were able to answer questions I had about other issues, and give me an idea about how they could fix it, and an estimated cost.I plan to make these guys my primary mechanics for any future car problems I have.

An
Review №60

Nice to have a place to go for routine maintenance without having to pay full price. If your filters not bad, we wont charge you to replace it. I paid 1/2 what I would have paid elsewhere.

La
Review №61

2 days to do got my truck back over 2 weeks sorry guys

Be
Review №62

Great place, they gave me a quick Quote, got my car done quickly and the customer service was awesome. I wouldn’t take my car anywhere else! Great job Guys

Ru
Review №63

Thanks guys for helping me with my Subaru. It runs great now and I thought the price was very goof compared to the Subaru dealership! Thank you!!

Ja
Review №64

I thought my truck had a slipping transmission, turns out there doesnt seem to be anything wrong . They did the tests, spent a fair amount of time checking it out and I appreciate the effort.

Sk
Review №65

Took my car in for a 100k service because I called around and these guys gave me the best deal. Saved me 40% of what the dealer and other shops were trying to charge.

Da
Review №66

They took good care of my truck and let me know what the problem was, and how to repair the problem.

do
Review №67

FAKE REPAIR, SCAMMERS,I went to diagnose a problem with my Ford Fusion 2013 transmission, they told me first it’s low on fluid and would add more, they did and said: “sound like problem still exists”, they said: I need to replace the solenoid sensor inside the transmission and would cost almost $400 (parts and labor) and I agreed to that cause I didn’t want to go to Ford dealer and stay on a long waiting list, the gentleman said he would call me to pick my car up when they’re done, he never did. I called 9 times, no answer, always busy, then I went to pick up my car and saw the office man was engaging the phone on a non-business related call for a long time. He came up and played so sad saying: he was sorry my transmission was gone, he made me pay the full amount and gave me my car back as is, no repair and nothing. I doubt that the 5 stars rating were true, probably they asked some friends to post a good feedback to cheat more people to come and swallow the bait like I did. This business is a total fraud and scam, they use the free diagnostic to convince you of fake repairs, they ripped me off, stole my money and got my car back undone, real pain in the heart, all my friends blamed me why I paid this scammer company. Please don’t go there, they’ll rip you off for sure, completely dishonest people, if you want to be stolen go there and you would realize I was absolutely correct!!

Ja
Review №68

Excellent service, both times I went. Management was friendly and helpful. Service was very affordable.

Gl
Review №69

Excellent customer service. The staff is great here. You can trust what they say. Honest, great service all the way around.

Ch
Review №70

Had a great experience here! These guys helped me out with my Murano and I am very happy I took it here. Thank you!

Ji
Review №71

Not honest, will tell you that you need work that doesnt need to be done and lie about doing it, would not reccomend,

J
Review №72

Great experience here. Thank you for helping with my car and not charging me. I really appreciate it!

Er
Review №73

Called asking for an estimate for a very specific repair; replacing rear trailing arm bushings. He wouldnt give me a price. Told me to bring the car in, it would take about an hour to do an inspection and then theyd give me a price. I told him I was confident in the diagnosis, I just wanted to compare the prices of different shops. He told me he couldnt do that and good luck finding a shop that will do that for you. Well, AAMCO was the 4th place Id called and the other three managed to give me an estimate just fine. Id never go to a mechanic who cant be specific about the estimate for a particular job. Poor business sense.

Wa
Review №74

Aamco was very helpful. They turned my unfortunate situation to a grateful one. Gabe made me feel like I made a good decision and I felt like the service was done quickly. Thanks Aamco.

Br
Review №75

The employees were super welcoming and accommodating to make sure my wife and I got what we needed. I will definitely be back for further service!

He
Review №76

Above and beyond. Absolutely will come here first for any work I need. Honest, dependable and hard working:) thank you

K
Review №77

I appreciated the friendly service but above all I felt that this shop was trustworthy. I went in thinking that a new transfer case was in order and came out with only having to replace a leaking seal. Thank you Cal and those who worked on my vehicle.

Na
Review №78

Thanks for everything you’ve done. Fixed my bumper!

ma
Review №79

Everytime ive gone tyere they have allways been decent to me in their service and listened to my concerns...i have come to realize that oyyer mechanics ive been to have been more concerned with my wallet than listening to my concerns...and at least AAMCO replaces every screw and bolt after they do a repair...the other mechanics who have worked on my car, with the exception of one old ASE certified mechanic who has his own shop,works alone,been doing it forever..i wont ever go to again because they couldnt even do that..

Da
Review №80

Completely unprofessional, This shop has been stringing my wife along. First they fixed 750$ worth of parts that they were not asked to fix. Took to another shop to get diagnosed and ended up being the original problem that we had asked them to fix. They offered to discount the work for our trouble and said the car would be done in 3 days it has now been 5 days and we were told it would be done at 3pm. No call to let us know it still wasnt done and now we have to wait till Monday just to get ahold of shop. Very unpleasant experience working with this shop. Will be contactin owner and better business bureau.

je
Review №81

My boyfriend toke his dad car there they charge him over $500 just to find out whats wrong with transmission i believe the toke advantage of him bcuz he wasnt speak English well . i hate ppl like that never go back to this place and i hope no one go there

Mo
Review №82

Honeslty I dont think they did good job at all when i first brought my car in the guy said they will only diagnosed my car and see whats wrong they wont fix at all do anything else with out my permission and they did. They didnt call me or ask me they just didnt it and i got charge for 127 dollars and than hour later the same problems honeslty they did bad job they really did so going back later on and hopefully they can give mw money back or fix what they did wrong this is boshit. When I paid for it they said it should be fix now there should be no problems well guess I got charge for something stupid or was not fix at all. This is why i dont go to shops because workers like this will go behind your back ans just fix what needs to be fix and charge me for no reason when I still have problems.

Ba
Review №83

I was referred here by my good friend. My car kept over heating and the owner was able to help me out and get my engine fix. Thank you!

Ni
Review №84

Weve taken my wifes car to aamco for a while but Ive never taken mine in until recently. I worked with Seth, who was great, to figure out a time to get it in that would slow me down the least and get an estimate on doing head gaskets and timing belt on my Subaru. It was obvious he was very knowledgable about my car the problems theyve had with head gaskets. The staff was all very friendly and it was a great experience overall.

Ro
Review №85

Great people here. Helped me figure out my truck. Thank you guys!

Na
Review №86

Thanks guys for helping me out with my car. Gabriel was very helpful.

Li
Review №87

Amazing professional group of people, very knowledgeable and honest. Me and my 63’ Valiant really appreciate the great customer service and the true craftsman workmanship that is displayed at this shop, Mike at AAMCO did an amazing job on my rebuild and I can sure appreciate all the attention to detail. My good friend of many years referred me to this shop and he was right, these guys know what they are doing and the final result was simply Outstanding!!! Muchas gracias again to my good friends @ AAMCO-Murray

Je
Review №88

Excellent shop. Guys know their stuff and explained everything completely!

B
Review №89

Friendly staff - they care about what they do, and they know how to offer advice without pushing the up-sell. Quick service

Ke
Review №90

They were nice, helped check out my car, told me what to expect. Kinda hard to get ahold of, is the only downer.

Da
Review №91

Amco transmission I am sure glad I went to you guys. Took care of my problem didnt try to upsale. Very respectful staff, great management, and honest prices. Im glad I went here! Definitely will be referring people, even for regular maintenance. Thanks!!!

WA
Review №92

I have a really good job with my car ! These guys are the best!

Br
Review №93

Serviced this location and called for payment, the manager was very very rude and hung up on me twice. Terrible management...

Mi
Review №94

Highly dissatisfied with their customer service and quality of work today 10/03 is 7 weeks they have had my truck in total. Originally sent it in about a week and a half before hunting season started for archery was told the truck woukd be done by the 13th of August didnt get it back until a week later. Was shifting hard and didnt have 1-3 gear. Sent it back the following day and another two and a half weeks went by attempted to call them but got the run around. Eventually they said they fixed the issue got it back same issue went on yet another test drive proved to them the issue gave it to them that day. They now have again had it for two weeks. They will not answer or call back when leaving a voicemail. Reached out to corprate office today. I highly recommend a chop shop before ever going to this place. If I could give them zero stars I would. This place is not customer friendly and Ive been easy going about the whole situation. A truly frustrated customer never again I advise to stay away.

Ra
Review №95

Jason and his team have been great to work with. My car quite a few problems (needed a new alternator, motor mount, and a ERG value) that they took care of at a very reasonable price and my car runs great now!

Ad
Review №96

They put a clutch in my 2003 Mustang. Did an excellent job and the price was very fair. Thank you

Ki
Review №97

Mike rebuilt my transmission in my 06 Cummins and it runs as good as new. He also took extra time to diagnose an air filter issue. Thanks Aamco.

Mi
Review №98

Impressive customer service. Didnt charge me for unnecessary things the last shop I went to. The manager had a good handshake and great communication. They had our Caravan back to us the next day for a low price im still surprised at. I was burned eight years ago at an Aamco, but my wife needed her van fixed and the other reviews looked very positive. This branch impressed me enough to log back in here and thank them with a five star rating. If you need your transmission fixed, this is the place to do it. Thanks!

Co
Review №99

Went to them because they originally said they could diagnose the problem for free and that day, which was a thursday. That quickly turned into we cant figure it out yet, well have to charge for 2 hours and we wont be able to do that until monday. After getting an overpriced quote for the repair I decided to take my vehicle elsewhere. Turns out aamco actually missed the airflow sensor problem that resulted in the catalytic converter clogging in the first place. Youll be better off taking your car to someone else. The worst $250 Ive ever spent.

ma
Review №100

Great place, did great work, quoted me a price and honored that price. I would recommend.

Information
14 Photos
100 Comments
4.2 Rating
  • Address:365 E 3900 S, South Salt Lake, UT 84107, United States
  • Site:https://aamcoutah.com/locations/south-salt-lake-city-ut/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 801-447-2184
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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