I LOVE THIS PLACE! They are very professional and will get you out of there at a lightning pace. They know exactly what to look for and are my go to mechanics to get the job done at a very high level. Also their prices are more than fair for the job. Highly recommend
These guys have proven to me to be very honest and do quality work. What more can you ask for. They have earned a loyal customer right here. Thank you guys.
Weve used this garage for years. They are honest, communicate openly, and they provide great service. Never had any problems with them, or their work.
The service is smooth and straightforward. My advisor was helpful.
Great company to work with. Fast and accurate service.
Used this business for the first time today. Very happy as my sisters van had several trouble lights showing on the dash. It was quickly diagnosed as being a bad ignition coil, which they replaced. What made my visit special, however, was that after the repair they took it for a long enough drive to get rid of the trouble lights to be able to do an emissions so the car could be registered. I was shocked that they did that and I was able to pay for the vans registration at the same time. So thoughtful of the other persons time, in this case, my time! Highly recommended!
Lancer is the most honest auto shop I’ve been to. Every time I’ve taken my truck there they’ve been able to fix or diagnose the issue, and won’t try to upsell you or do work you didn’t ask for. They do quality work, and communicate well.
These guys are awesome! They were helpful, quick to get my car into the shop and worked on even with short notice. Theyre knowledgeable, friendly, affordable, and trustworthy. I am so grateful my friend recommended them to me.
They will always take care of you!!
They fixed the coil pack that was causing my rough idle with no problem. I was also able to go over the all the options, requirements, and expenses of adding an additional CNG tank to increase my range. They where, professional, courteous, and thurough throughout the whole process. I will be back for any future repairs on my CNG vehicle. Would definitely recommend.
The quality of service come with the quality of a persons character. These guys are the most honest auto repair shop that I know! I highly value that and trust these guys will do the right thing when i ever need service for any of my cars. Thank you Lancer Automotive team!
I really liked this place. They were honest and when my car wasnt worth fixing they told me, before I put a bunch of money into it. They have integrity here. Ill be back!
6 years now and multiple vehicles later, I still goto Lancer. Trust is the number one reason. They simply do the right work with honesty. There’s a wealth of knowledge in the shop too, which speaks for itself.
The absolute best Ive been using them for years
Clean facility and great service, plus they provided a free shuttle back to my place after i dropped my car off for them to look at. I felt I got an honest diagnosis and a reasonable repair quote.
Best mechanics I’ve had in years. I’ve taken many vehicles to them and they always fix it fast. Had a wiring harness short, the fix woulda been impossible to do myself and the dealer woulda charged me a tun . Josh and the peeps at Lancer took it as a learning opportunity and hardly charged me for any labor on a headache of a job.Best mechanics ever.
Truly phenomenal service. The team at Lancer is efficient, honest, personable, and straight up good at what they do. I have always been so impressed. I take my cars nowhere else.
Clean and they do a good job. They are more expensive, so be prepared for for that.
I’ve been going to them for years. Honest and reliable and they always only recommend what I need vs. up charging.
Took a used Toyota Rav4 in for a pre-purchase check up at Lancer. The mechanics found a bunch of things wrong with the car immediately and advised me not to buy it. They also didnt charge me since the car was so bad off. Since then, I purchased a different Rav4 and took it to Lancer for new breaks and to fix a broken AC knob. They did all the work for about $400 which was much less than I was expecting, especially since the dealer wanted to charge me $150 for the AC knob fix alone. These guys are very trustworthy and professional. Ill definitely be going back!
They are honest, fairly priced, do quality work and I take my car there for everything.
Great mechanic and highly recommended. Most of the time when I go to a mechanic I feel that they are laying to me and I feel they make the car worst so I can comeback. Well, that is not the case here. I never feel that way, I feel they care about customer satisfaction and they really know how to fix a car. This is my way to option for a mechanic and you will have a great customer experience.
I didn’t like…
These guys are a diamond in the rough. Theyre so easy to work with and are very fair with their pricing. They definitely helped me get out of a tight spot, and Id absolutely recommend them to anyone!
Were really awesome
My experience with Lancer Automotive is beyond compare! I have never been treated more like family in an auto repair shop than I have with Lancer! They treat your cars like they are their own! Ive taken my different vehicles to them for years, and theyre without a doubt the best at diagnosing what is wrong, and explaining it to me in ways that I can understand so I can get back on the road in a breeze. Ive taken different things as minor as emissions and inspection, all the way to engine rebuilds, and theyre always the best price, and the most professional at getting the job done right every time! They will go above and beyond for customers. They have the best customer service out of any repair shop in Utah that Ive ever been to! I will recommend Lancer Automotive to everybody I talk to who needs Automotive help for the rest of my life! Thank you so much for being an amazing company to work with! Id gladly give my money to Lancer than any other auto repair shop!
We came in before the 4th of July weekend. They were busy and booked until the following Tuesday. When we told Josh we were just in SLC one day to look at a possible vehicle purchase and wanted an independent mechanics opinion they said they would work us in. Within one hour they took us inWe brought in a 2018 Prius Prime at 10:00 am and they were thorough and knowledgeable about our Prius Prime and the one we will now be selling a 2003 Prius. They gave us many good ideas. I can’t speak highly enough about Josh and Shane who informed us the used car was solid and looked good. We drone home satisfied that we had made a good purchase.Thanks Josh and Shane for taking time to explain things to us.
I have the utmost respect for this group because they are both honest and provide great quality work. Furthermore, they never try to compel me to fix what isnt broken. Their prices are fair, their work fantastic, and their honesty unparalleled. I wholeheartedly recommend Lancer Auto!
Best hybrid mechanics in town. I work on my car and theyre extremely helpful with parts and suggestions if youre stuck. One time I couldnt get my car to start after reinstalling my battery. I just called these guys up and the mechanic knew exactly what Id done wrong right away, and it took 2 minutes to fix. And when you do need a big repair, their prices are very good.
Shane was so great to help me understand what my warning lights meant w/o charging me for his time or the equipment he used. Was really grateful for the peace of mind and for someone explaining what to expect and recommendations for what to fix.
Weve been customers for years and you wont find a more honest and ethical mechanic! We moved 40 miles away and will still drive the extra distance to take all our vehicles to them. Highly recommend!
Lancer always come through for me. I have them work on my Ford escape hybrid and my F150. They are never afriad to tell me when I would be better off taking my car to the dealer for highly specific repairs or helping me save money. I took my truck in a few weeks ago telling them I needed a $2,000 timing kit replacement. After looking at my told truck they convinced me I was wrong and that it would be a fraction of that price to fix the problem. They could have taken advantage of my ignorance, but instead they did the job right and saved me a lot of money. I have nothing but total trust in lancer with all of my vehicles.
Lancer is hands down one of the most honest and trustworthy establishments Ive ever worked with. I am the nephew of one of the owners, and have always received first-class service on every single visit. So this last time I went in, I decided I would put them to the test. The gentleman who checked me in wasnt my uncle, and I decided not to tell anyone that I was related, just to see if I got similar service. Long story short, the car was done days sooner than other shops quoted, and for less money. Not only that, but they fixed other things they had found for a fraction of the price. Lancer is truly the only mechanic I truly trust, and now know without a doubt that, family or not, you will receive the best care there is to offer.
So all of my brake fluid leaked out of my wheel well and I could not drive. Justin organized a tow for a very reasonable price and then accurately diagnosed the problem. I told him I had the same issue fixed a couple months ago and he even recommended I go back to them to get it fixed on warranty. Justin is a great guy, I will be coming back here due to the perceived honesty.
Highly recommend! Eric has been a huge help on multiple occasions. Knowledgeable and honest. If you’re looking for an auto shop that doesn’t take advantage of the customer this is the place!
Thanks to Lancer Automotive Group for taking care of my service work. Also big kudos to Eric for fitting me in during the lunch hour to put a battery in my car so I could continue working. Great place to get any vehicle repaired :)
These guys will treat you like family they are the most honest mechanics I have ever met.
These guys are always so nice, and have never made me feel like Im getting ripped off! Ive brought my car in a couple of times to have something checked out, and they didnt charge us. They always have good advise over the phone, and I will continue to bring my cng vehicle here. Reasonably priced. Love them!
I have really appreciated the caring approach they have at Lancer. I wasnt real excited when my van started having enough problems that I needed to get on a first-name basis with my mechanic, but they were able to make it run to the point that I didnt need to get anything other than maintenance done for a while. Then I blew the engine going up the canyon on a hot summer day, and was surprised that they still remembered me after all that time! They have stood by their work with guarantees and warranties and helped me make decisions about what needs to be done -- giving me information but no pressure. I trust them and am grateful for their help over the years!
These guys are a rare breed. Clean cut, honest and know their stuff. Never a doubt to their evaluations and or diagnosis. Have dealt with them for years and can wholeheartledly recommende them to anyone searching for an excellent honest mechanic.
I am very grateful for this company and for Eric and Lance. They helped me with a very difficult situation with my Toyota Prius. Very professional and kind folks. They have earned a customer for life! Thank you for your kindness and help. It is truly appreciated.
I have been going to Lancer for 20 years and never had a problem. They are awesome people to work with. This is a shop you can trust not to up sale you or charge you more for something you dont need.
What an amazing shop. Friendly staff. They do great work. I dont have to worry with the. I trust them 100% with my car needs.
Bought the Groupon and I am sure impressed with the cleanliness of the shop, the professionalism, and the customer service. They have been in the business for a long time and are surely trustworthy and know what they are doing.
Since Im sitting in the shop getting my truck fixed Ill leave this review.This is the only shop I got to, and pretty much the rest of my family as well. Ive been going to this workshop for quite a while. Taylor has always been upfront about issues, what they can/cant do, and try to make sure you get the best price around and the best work. Im in there quite a bit since I like to break things off-road, but I dont even worry cause I know they fix everything. The Auto mechanics at this shop are smart guys, they know their cars and what to look for. Ive saved thousands going to these guys instead of a dealer and I get much better workmanship.
My dad has taken multiple cars here and highly recommended them, which is why when my car broke down on the side of the freeway I had it towed to them. I do not recommend them for a couple of reasons. They said my car came in with no oil in it. Which is suspicious because when we pulled the dipstick on the side of the road it had oil on it and the level was ok. Now they want 3.5 k from me for a new engine because it has a bad knock. How did I get that knock? Well my car blew a engine seal. They claim they didnt run my car before checking the oil first. My car never had a knock before or on the side of the road. I feel like they just want to see how much money they can pull out of me for their screw up because they ran my car. I paid them for their time diagnosing it and they told me it was drivable. Ya drivable two hundred feet. I had to have my car towed to my house. I WILL NEVER bring any of my cars to them again.
I was initially happy with their service, I needed my natural gas hose removed and the tank depressurized, charged me $90. I come to find out a year later that the tank was never depressurized. When I called to ask if I could resell my tank, they said they would drill a hole in it for $80 so I could scrap it. Called another place and they said they would drill it for free and Lancer was messing with me. They will not be getting my business anymore.
Josh is the man! If youre looking for an honest mechanic look no more.
I seriously brag about Lancer Automotive to my friends. And even this morning as I was trying to figure out the bus schedule from Lancer to my work after a crazy snow storm and with traffic, Lances dad offered me a ride to work. They are always honest, help me understand and take the pain out of car maintenance. I tell everyone that I LOVE my mechanic!
This shop is the best I have ever been to. Not only do they have the best prices, they will tell you the truth about everything and even if you can go a bit longer before making all the repairs they recommend. I refer everybody I know to them and I wont take my vehicles anywhere else.
Hey Lancer Group, I just wanted to say thanks for all the help on my Toyota Prius. I appreciate everything you did for me and my experience there at your shop was awesome. I know putting a used engine in my Prius was a huge job, but you guys made it seem like it was as easy as changing the oil. You have a customer for life!
Excellent Service! Lancer found an issue my previous mechanics could not figure out. This is the only place I will take my NGV Honda! They are thorough and really can be counted on to figure out the root cause of the problem
I found out my hybrid battery was failing. I talked to Toyota in Salt lake and they quoted me $3500 to install a new one. I spoke to Taylor at Lancer Automotive group and he was able to install one for half that price plus some other needed maintenance on the car. They were very honest and fast repair. Totally recommend them to anyone.
Power!!The team was able to identify the issue with my electrical system and resolve it in a day. Thanks guys!!Vehicle: Jeep WranglerService Date: 11/22/2016
Know them for 15 years one of the best shops in town only place I would go to and nowhere else
Always treated like family ❤️. They take care of any needs you have for your car.
Honestly, I would rather go to the dentist than an auto shop. Nobodys ever excited to take their car in, but Lancer has always been fair and has gotten the job done. I have never felt cheated or taken advantage of.
Josh and the team are great!
Seriously the best! They worked on my trucks AC, they did an amazing job and had it done fast! Everyone there was genuine and caring, which is important to me.
I honestly can say that I dont feel like I am being ripped off for any service or repairs I have had done here at Lancer Automotive they are honest and dont add other work on just to make extra money from me. They are all fun and have great customer service. Thank you Justin and Taylor!
Lancer has been my family mechanic shop for years. They have wonderful customer service and prices are very acceptable.
Lancer Automotive used to be my go to automotive repair for both mine and my wifes vehicles. They were always the best price and did great work. It seems like a little over a year ago they changed around the structure of the store and hired all new mechanics. Now whenever I call them they are the highest priced and the repair work is barely average. I have questioned their pricing on multiple occasions due to them being more expensive than the dealership and I was told Then I guess you should take your car to the dealership.It is sad to see a great small shop change so much. Maybe they are much more profitable now with this new approach to business but it has cost them me and my family as long time customers.
These guys are quick and great to work with. Theyre honest when explaining the problems or issues my car has, and they explain what needs to be fixed vs. what can wait until later.
Justin went above and beyond to get my CNG Civic back on the road and saved me from having to total the vehicle. Lancer Auto stands behind their work and are extremely helpful, knowledgeable, and creative. Highly recommend Lancer Auto for all things CNG.
Good professional guys. Going beyond helpful.
These guys are amazing. Very honest. I take all my vehicles here for repairs.
Awesome shop! Owner Lance is just a really good guy and treats both customers and employees top notch. Highly trust and recommend Lancer Automotive!!!!!!!!
This place has always been great and upfront with me about whether something can wait or needs to be done now. I truly trust them.
Been going here for 10 years, never had a single complaint. Honest people, great prices
Lancer Automotive is my go-to shop, especially for CNG and other alternative fuels. They are completely honest and above-board with the customer. Work gets done on time, on budget.
Awesome work and helpful staff. Would recommend for any services you needed.
This shop replaced my entire timing kit less than a year ago due to a specific code. My truck started throwing the same code and I asked if they could take a look to tell me what was going on. Because it was a couple hundred miles over warranty they wouldnt even look at it for free and didnt provide any tips on what I should even check. The job they did and the parts they put in should last way longer than a year. Very disappointed in the lack of pride in their work and their unwillingness to help out a customer who already spent thousands at their shop.
Absolutely the most honest and loyal repair shop in Salt Lake County!!
I have had several vehicles repaired at Lancers and have found them to be honest, friendly and competent....at competitive rates. They have won my business and will continue to get it.
Always honest. Very fair. Good prices
They take good care of my Toyota Prius
This the first time in years Ive taken a vehicle to a professional mechanic . Was forced to because of my new to me CNG F-150 . I was geared up for a huge bill but was pleasantly surprised when it came back %80 cheaper than I had budgeted . Even though they were swapmed with holiday work and didnt get to my car for an extra day or two they totally took care of me and didnt charge me for a few extra bits of maintenance that would have added $$$ anywhere else . Super happy and will definitely be taking my CNG Ford truck back for any future needs.
Very honest shop. They will treat you right.
I plan on going there I hope they are good so I plan on giving them an 4 star for now
I had scheduled to have a valve adjustment check done as a recommended part of my vehicles 90k service. They had checked out this car for me before I bought it used and given me the thumbs up noting that it would be coming up for its 90k service soon. They gave me a list of items that would be included in that service, of which I was able to handle all but the valve clearance check on my own. I had scheduled to drop the car off on a friday night for them to work on saturday since for this valve check the car has to be sitting completely cooled. I completely missed dropping off the car on a busy friday night, so un-announced, dropped it off sunday to be worked on monday. Justin let me know that they were very busy that day but would do his best to work my car in. As promised, he called with the total, which was paid for over the phone so I could pick the car up after they closed making it so I didnt have to miss even a minute of my normal work schedule to do this.Thanks again Lancer and Justin!I and several other family members have been using and trusting Lancer for years, they have always been upfront, honest and done great work for us.
I always take my cars to Lancer. They have always been honest and never try to sell me services I dont need, even when I think they might need to be done.
Dont replace your whole hybrid battery when these guys can fix it. The dealer is a rip off Justin and the guys are the best!
Lancer has always provided us excellent service. They know their stuff!
Go to for NGV and CNG vehicle service
Great work! Fair pricing!
Price was a shock, but it steers like new.
I hate spending money on my car, but I trust these guys and feel that they are always honest in their dealings with me!
Cant say enough good things,quality work,quality people
Awesome shop very good..
These guys are great and honest
Super expensive oil. Change
Lancer Auto is my go to shop for everything. I have been working with the owner Teddy for over 20 years! Theyre not the cheapest shop in town, but they are the most honest hands down!
These guys are awesome!!!!!