Devin and the staff in the service department treated me very well. They are professional, attentive, and respectful. Got my truck in right away did my 10,000 mile service and a few warranty issues. For your next vehicle needs give Landers Ford a call.

The folks at Landers will always strive to give you the best service possible. They treat you like family.

Bought a 2017 Ford F-150 lariat. They told us it was just a transfer case fix and we would have it by the end of the week. We called every week and They kept the truck for over a month and every time we called they told us something else was wrong with it. When we went to pick up the truck 34 DAYS later and the antenna is broken off and the battery died in the parking lot. They claimed they came out and tested the battery in the rain and jumped it off and that it would be fine came home in it (which is an hour and 30 minutes away from me) and now the battery is completely shot they claimed that we should of told them to test the battery and they claim it’s an inconvenience for them to pay for my battery after waiting over a month and hanging up on us every time we call. Okay ✅ Told us we would have to drive all the way up there instead of just replacing it like I was told when I called without coming up there. This is the WORST experience I’ve ever had from a dealer. I DO NOT recommend them to anybody who needs a vehicle. The guy who sold us the truck is Scott Banton

I called their service department about a technical service bulletin that addressed a problem I was having with my 2019 F150. The rep. I spoke with informed me that the Ford recommended fix had been causing other issues so Ford had put a hold on that tsb until they could figure out how to make the repairs without causing other problems. His recommendation was for me to call back in 2 to 3 months. What he did not tell me was that Ford had already issued a second tsb that fixed the issues caused by the first one. The very next day I called a different dealership and the service rep I spoke to there was very nice and thoroughly explained both tsbs and scheduled an appointment for me to bring my truck in to have it fixed. The service person at Landers was rude and either did not know what he was talking about or chose not to tell me the truth. Either way it is unacceptable.

Arrived at dealership due to a road hazard issue. They explained that the warranty on my truck is not valid because I put aftermarket wheels on it. According to the Magnuson-Moss Warranty Act and the Federal Trade Commission, a vehicle manufacturer cannot void the warranty of your vehicle due to installation of an aftermarket part unless they can prove that the aftermarket part was the cause of or contributed to the malfunction of the vehicle (15 U.S.C. 2302 (C)). This was not the case. I wouldnt recommend this place.

I just dropped my car off to see what was wrong with my radio. No sounds at all, smh. It wasnt the speakers, though; factory system went out.

My wife and I had a great experience with Mike McKinney and the crew at Landers Ford South. We love our new Mach E. Working with Landers Ford was great and we highly recommend them.

Very poorsNot very honestly about cost or labors to fixed...very high cost to pay for 1 small repairs

Service dept is very nasty and rude Im so sorry I did not buy my car from there, Mike had me feeling very bad that I did get it from there and I dont want to go back there ever again

Got over charged for a factor installed car battery..36K.. Y put a battery in a car that only good for 36K..

Parts arrived the next day. The prices have doubled since the last time.

I’d called Landers Ford South today December 03rd at 4:48pm. The operator transferred me 6 times to Part Department. There was one answered putting me on hold for 10 minutes but the other 5 calls, someone just clicked and hung up. This world nowadays pretty sad, people just got lazy and lazier. Most just wanted easy job, sitting around and waiting for time to go home.

This is my second vehicle that I purchased from Landers. My first purchase would have been a 5 star. My recent purchase was at the new Landers south ford. The sale man Mike McKinney was a nice guy and I really appreciated his service, but I am going to rate him a 3.5. My reasons for this are:1. The internet price is totally different from the price if youre wanting to take advantage of the incentives such as 0% interest. This information is not noted on the website. Additionally, that price wasnt honored after I pointed it out to the manager.2. During negotiations, information was not clearly explained about upgrade options and during the extended warranty process. I didnt realize when signed up for it, that I would have to use Landers service department. I prefer to use another service department as Landers service department employees have no people skills and previously during an oil change and tire rotation, 3 of my lug nuts left loose.Landers did have what I was looking for and the price was pretty much comfortable to prices in the area, so that was the reason for my purchase. I pray that the service department has gotten better since my last visit 2 years ago.

Terry and Pat are the strongest individuals in the car sales industry today. Responsive and willing to work with you on everything including price. I’ve been buying my vehicle here for the past 10 years.

I picked my vehicle out, completed financing application, was APPROVED and I received an email 2 days later. I replied to email and never got anyone to call me, email me back.....NOTHING!2 weeks later I went to Landers GMC Southaven website and did they same thing and Edward Bland called me 10 minutes later!We went the next day to test drive the vehicle and 3 hours later we drove away with our 2021 GMC Acadia SLT.Do yourself a favor and just contact Landers GMC. Landers Ford missed out on a $47,000 deal!

I recently bought a car from pat and I couldnt be happier!! He treated me with the utmost respect and courtesy and I would recommend him and the rest of the staff at landers to anyone who is in the market for a good vehicle at a fair price ! They have a customer for life !

Just looking. Young man Will was very pleasant and helpful.Thank you

Devin was really helpful and informative.

ALL Landers South Sales was a pleasure to work with. Pat Beshears my sales consultant. Good Guy and super nice.I think Landers Ford South has become MY dealership of choice.

Pat Beshears did a great job and helped us pick out the car we wanted Thanks Pat

Just had a question about the extended service plan and got a very quick answer and an appointment to service the vehicle.

I recently purchased a new F150 from Terry and his team. I could not have been more pleased with the customer experience. I recommend Landers Ford South highly if you’re looking for a new or used car. You won’t be disappointed.

Just dropped off the car for services. Hopefully theyre not too too long with it😬

I will never come back, the service department was not helpful at all, they were more worried about being on their personal cell phones then wanting to ask customers the right questions when you bring your vehicle for service.

We got a great deal on a new Ford Edge Titanium....As always Steve Bell was a tremendous asset to our buying experience....Everyone we dealt with at Landers Ford South made our experience a pleasure....

The sales department is fantastic. However, the service department was not friendly at all, and definitely not welcoming.

Awesome dealership with a great selection of used and new vehicles

They are in business to make money and nothing else. They could care less about you or your opinion. Making a negative comment will get you absolutely nothing.I have been loyal to the Ford owner for 40 years, owning 6 vehicles. Four used, and two new. I will NO longer invest in the Ford criminal organization.

🗣I have never been to a car dealership where they literally fix my car in the same day smh omg I still cant believe it and my Ford Flex sounds like a kitten purrrring so quitely I absolutely loved the service and the service people there as well will definitely recommend to all others I know thanks so much landers Ford you guys were Awesome and thanks again for getting me and my children back on the road fast!!!🙏🏽😁💙

Everyone at Landers was friendly and helpful! Pat Beshears Is a fun salesman and my kids were entertained! Highly recommend Landers Ford South! Go see Pat Beshears for your new vehicle and Jordan Dock and Susan Barton for finance! Awesome all the way! We went back and bought my husband a truck! Such a easy process with them!

Great service as usual from the service department!

I have always used Landers Ford to service my vehicle, but this week I was not treated as a loyal customer. I have a F250 2015 model that we bought brand new and paid a lot of money for; all i asked was for them to help me replace their jack that left me standed. The MANAGER and DEVIN CHILES were of no help; told me to go back to the dealerI boughti it from. They called me a NON CUSTOMER. Its the principle of the matter now- i will reach out to Ford and Facebook, all media to let people know how Landers really feels about their customers! Wow, such disrespect I felt.

Actually had some honest repair service even though it was a company vehicle I brought in being that I didnt have a limit on what I had on repairs or services. Thats all it takes for me to a be returning customer.

These are some honest people here. I got the car of my dreams from Jordan Dock. He was professional from the moment I first met him! I was super impressed by his customer service and all of the people at this lot! I will definitely buy again from them in the future!

Took my car in for service, Mr. Bill was excellent. He kept me informed about my repairs throughout the entire process. Great staff and great service.

Took care of my recall really quick. Staff was polite an they didnt mess up my custom interior

Went to pick up my neice so she could leave vehicle for oil change

Great dealership! Friendly and helpful staff. Very quick buying experience not hanging out at the dealership all day! Second time buyer no haggling on price. They got us the best deal beat out the others hands down!

The best place to buy #ford products in the #memphis area!

Bill Richardson the service man was outstanding doing his job with me. The technician did his job fast and very good. Ill return when i need work done on my escape.

Cowboy Mike was wonderful! He got me right in to exactly what i wanted. He was so polite but straight forward with me. We had to bring all of our children and everyone is there was so friendly about it! They gave me a fair amount for my trade in also! Highly recommend!

They sold the Bronco I pre-ordered in July 2020 to someone else then when I called they hung up on me...

Adrian, our salesman, was WONDERFUL! He made us feel very comfortable from the very first moment. He also fought for us when it looked like the deal wasn’t going to happen. The sales manager was great, as well as Heather.We drove over 3 hours to make this purchase and ALMOST everyone worked to make it a pleasant experience with the finance officer being the exception to that. He finally came around but it took some convincing from the other folks.All in all, it was a pleasant experience.

Darrell Dunn is outstanding. I would highly recommend him to help you find your new Ford! He’s trustworthy and a very kind person.

Very friendly and inviting. Customers always come first and taken care of in a timely and professional manner. Top notch

The Country Ford service department staff are the best. Today they installed new brakes on my truck. I received a friendly welcome coming in and an awesome checkout experience upon leaving. Not many people will say they look forward to their next service visit but I do because I know I will be treated as their #1 fan!

Only went in to the service department, my radio was acting up. The guys there were super helpful.

This company will not stand behind their product. Buyer beware or you will regret it. Their Managers pass the buck till Fields basically tells you your best. Loyalty means nothing to them so take your business elsewhere. There are some really good dealerships that won’t rip you off.

First, Devin and Wade Im sorry i could only give you 5 gold stars because you each deserve 10!!! Second, Ford Motor Co. and the owners of Landers Ford South need to know what great employees you guys are!!!!The level of friendliness, caring, and service from Landers Ford employees for a person traveling through Southhaven MS was second to none.C.B.

Best FORD service department in the Mid-South!We have sadly been through all the other FORD service departments in the city for routine new truck service and have had the truck DAMAGED, and has even sat at one service department for over a MONTH!Once we heard that one of the best service managers and advisors in the area moved to Country Ford we immediately took our truck there. Bill our service advisor and David our technician have been taking care of our truck for the past few months now and have been providing EXCELLENT customer service and workmanship!We now look forward to a great new truck ownership thanks to the service department at Country Ford!Who knows... Thanks to Bill and Davids great customer service when it comes time for our next vehicle we will start with Country Ford!Cheers.

The Parts Department has really gone downhill fast. Landers bought out Country Ford. Some employees are jumping ship. Wonder when the rest of their parts department will follow suit? Shouldnt mess with a good thing, otherwise employees wouldnt be leaving. Gave it a 1 star because minus stars arent available.

Everyone was very nice and helpful. They didnt make you feel like they were only concerned with selling a vehicle. They listened to wants as well as needs and found the perfect car for me. There was no high-pressure sales pitch or hidden fees. Everything was out in the open and I was very well informed. I will return if I ever decide I want something different than the car I purchased.

By far the best customer service from the moment we drove in to the moment we left. Very detailed in explaining what was done during the service and recommendations for future visit. No pushy sales just very honest observations. Two thumbs up!!

I asked Larry and the service staff to replace my headlights as I was planning a road trip. Larry and the staff were professional, helpful, and very courteous. They also checked my tires and verified I had had a recent tune up to help ensure the trip was trouble free. I am a very satisfied customer. 👍🏻

Found a Ford Expedition EL I was interested in. Exchanged several emails with Cassie Hood. Verified vehicle was there, told her I would be coming Saturday to take a look. Told her I lived over an hour and a half away. Sent her a message Saturday morning verifying I was on my way. She replied to be sure and ask for her when I arrived. Walked in and asked for her, and she introduced me to a sales man. He told me right off that the Expedition had been sold already. Turned to Cassie and she said let me look. She did and said yes its gone. Sorry. Really. Thats it, sorry. Poor customer service. I asked for the owner. They told me he was not there. But they offered up the Sales Manager. I explained the situation and everything that had happened. He looked at me and said she would learn her lesson. Sorry. Wow. Very very poor customer service. I work for a bank and understand customer service very well. Please take my advice and stay away. I hope this reaches as many as possible. I drove a good way away and did my part to verify everything.

The Landers Ford South Service Dept did an incredible job! The work was fast and thorough. The staff made me feel as if I was their most important customer of the day! I wouldnt take my vehicle anywhere else! Great work!!

Great experience. They were professional and made me feel like my car was in good hands. Also it didn’t take forever and there were other customers waiting as well so that was impressive. Way to go Matt!

The best service department in Desoto County. Danny and Bill are the absolute best. I don’t get my car serviced anywhere else.

Since one of my employees wrecked an older vehicle we started shopping for one to replace it. It didnt have to be a new one. Country Ford Had one on the lot, A Transit 250 Van, We made a deal and bought it. The service was Great. Our salesman, JORDAN, was Excellent. This is probably the 5th vehicle I have bought from them in the last 18 years. I recommend them.

SERVICE DEPARTMENT IS TERRIBLE! SENT MY VEHICLE TO DEVIN IN SERVICE DEPARTMENT TWICE FOR A WARRANTY ISSUE ON THE FRONT CAMERA, TOLD ME WIRING WAS LOOSE IN HEADLINER, THEN THE WINDSHEILD WAS REPLACED AND MESSED IT UP WHEN WINDSHEILD WAS NEVER REPLACED, THEN THEY BLAMED IT TINT GUY! THEY ARE DODGING A WARRANTY CLAIM AND HAVE WASTED HOURS OF MY TIME! DO NOT RECCOMMEND THEM AT ALL!

The sales person was very nice, polite,professional treated us with respect. The financial person was very polite,professional as well. The financial person was very patient .He went over things that we didnt understand even if he had to repeat himself. I was back at the dealers a couple of days later. I spoke with the financial person again about my coverage. Without an attitude he explained it again. I was very impressed .I am really pleased with this snappy, good looking car❤.Great on gas, size and price. I feel God led me to this dealership.He sent the right people to help me. Now on the other hand I would love to have automatic windows, Sirius radio.😀 I cant forget the reasonable notes.PRAISE GOD. I hope this helps your company.

Greeted quickly and pleasantly. The salesperson (Anthony) was super nice, very attentive, and knowledgeable. He definitely made me want to come back.

Doesnt care about the safety of their customers or their customers family. Bought a vehicle from them and before we drove it off the lot noticed a bulb was out. Pointed it out to them and they told me to bring back and they would take care of that it must have been missed during the safety inspection. I took it back and they replaced it and within 2 days it was out again. Took it back and was told they put a used bulb in it and this time they would put a new one. This one lasted about 2 months and the same bulb went out again. I called and expressed my concerns that it was more than just bad bulbs and was told that nothing would be done about it that since it wasnt a Ford that maybe their mechanics couldnt detect what was wrong during the safety inspection. I took it to a mechanic and it was a short in the wiring that could have caught on fire. So just be aware that they didnt care about the safety of my family. I tried several ways of contacting them before I started posting reviews. No results.

Oil change was fine and in a timely manner considering the day and time I went. However they were supposed to rotate my tires but I can tell by looking at them that did not happen. Mark your tires to confirm they rotated them.

Went with my Mom to purchase a used car here less than a week ago and the check engine light is already on. The car buying experience was fine. No high pressure. But thought it would be a little while before we had to pay for repairs. From a dealership like this one.

Bought my last car here. I think I got a pretty good deal. My only beef is that they gave it to.me on empty. Most of the time when you buy a new car they fill it up for you. I dealt directly with the finance manager too instead if a salesman

I have always taken my vehicles to Country Ford for servicing. The staff is courteous and try to give you real time estimates of the wait time.I’ve been fortunate to have Matt as my service writer the last two times I’ve required oil changes and find him to be most professional and one of the reasons I choose this establishment over numerous other options.

The staff was great and very knowledgeable, professional and courteous. The wait time was a reasonable and enjoyable

The service department did well in servicing my 2006 Ford F-150. I was pleased with their service at this location.

Just like most car dealerships there employees will lie threw their teeth to get their paycheck. They refuse to answer any questions regarding credit or financial issues. They will tell you one thing & go behind your back & do the complete opposite. Please be wary when coming to this location! They all seem super nice until theres a issue.

Great guys & gals up at Landers ford. Took truck to get oil changed and I got in and out in good time. Just got to be early!

Been a customer going on 3 years w/my 2013 F150. Purchased at Country and have used Country for all service as well as the few warranty repairs. Recently purchased a set of 4 tires. Taking the truck in for service/repair has always been a pleasant experience for me, from the initial greeting when I drive in the drop-off bay, to the prompt (as seemingly possible) resolution of the work. I also believe their pricing is on par with anyone else in the area. Definitely a plus compared to experiences with other service providers in the area.

I was on my way back from a hunt in Arkansas when my truck started having issues. Limped into Landers Ford parking lot on Saturday morning at 7 am still 400 miles from home. To my surprise the service department was already open. The service manager, a tall man in necktie, listened to my story and called the diesel mechanic and asked him to come in and see if he could get me back on the road. The mechanic came in and took my truck straight in to the shop. 3 hours later I was back on the road headed home. The folks at Landers, from the service manager to the sales personnel were friendly and kept me informed on the progress of the repairs. I would highly recommend purchasing a vehicle from Landers. Thanks Landers. Mike Boudreau

Unfortunately I have recently had a bad time at this particular location. My car was in and out of this shop most of June. Too long a story to go into, however after two tows, four visits into the shop after a simple oil change that was not done correctly, engine replacement etc, I think I may be able to drive my car now without the fear off it breaking down.

Excellent staff from sales to finance to reception. I went 30 miles out of my way to do business here and it was well worth the trip. I netted a good deal on a beautiful car that I am very pleased with driving each day.

I was so please with Ray Stanford and financial department in applying time in such a short manner. Also with the help of my Father and brother I was able to purchase a car in which I am well pleased with. The service, detailing, gas, and major work done for my car was wonderful. God bless all you who made this a great investment for me.

I had a great experience with the service department! Everyone was very friendly and helpful. Country Ford will definitely be my go to dealership.

I have declined doing business with these people on the sales side because of their tasteless tactics. One of their salesmen lied to my wife and I about the prices saying this isnt even the lowest I can go but when she came in the next day to purchase a truck, he told her that he would not go any lower and that she had to pay his price or never get a truck. This was the same classy guy who before going over any prices handed us a picture of his daughter telling us if we dont buy, she doesnt get to eat. After refusing to lower his price, he continued to call both of us for two weeks asking if we were ready to give up and do business with him. I had to threaten to come up there with phone records to have him fired before he finally quit.However, I had always heard their service department was good. Knowing this, I brought my F150 in to have the Sirius antenna and third brake light fixed, since they were leaking every time it rained. It took them about a day to get it fixed, which was shocking because they had quoted me a good week before they would have time to take out the head liner and do the water tests, and then actually do the work. I probably should have been a little weary of it, because it didnt even last a year.I called them today and asked how long they covered their work, because it wasnt even a year before I started having problems again. I got bounced from the service desk back to the service manager who explained that since it was done under warranty, they dont actually cover their work. The speed of their work actually made sense now, because they knew how long it would be before my warranty expired and could do shoddy work. However, the manager did tell me that they would be happy to look at it now, and let me know whats wrong with it. I guess it should be reassuring that they would like to charge me for work they cant even cover to last for a year.A word of caution for anyone going there, dont trust them with a vehicle that doesnt have long left on the warranty, or they will just slap some Elmers on there and wait for you to call back when they can charge.

Took mustang in to your service dept. This morning .service writer tells Me 2 days to fix a/c before having it checked out could possibly be simple electrical problem. This 4th vehicle bought there MY service manager needs to buy truck MY advice dont come here

Great service

Great experience at Country Ford in Southhaven, MS! Our salesman, Jacob, was very knowledgeable and courteous. I would recommend this dealership.... we love our new truck!

Set an appointment over a week in advance with the service department, and when I get there, they didnt even have my name on the schedule. It wasnt a personal vehicle either, it was my company vehicle, so their error cost me a lot of time and money. I tried to book the service for a weekend as well, but apparently theyre too overbooked. Not to mention the man got rude when all I did was ask him to check and see if my name was on the schedule or not. Disappointed to say the least!Edit: Over 48 hours, still no call from anyone at Landers. I realize Im only one person, but my company has over 40, all with the same vehicle. This is exactly why my entire company is switching to Jeep. Thanks for your unprofessionalism and costing me so much extra money.

Great sales Great Service. Nick in Service top notch. service Manager spent personal time to make exceptional experience. Air Man A/C

Very Terrible the Service Department is terrible I called and spoke with Nick VERY NASTY ATTITUDE NOT HELPFUL AT ALL AND I THINK THAT HE IS IN THE WRONG PROFESSION. IF A CUSTOMER HAS ISSUES REGARDING A CAR REPAIR DONT YOU THINK THAT BEING NICE WOULD MAKE THEM FEEL COMFORTABLE INSTEAD OF BEING NASTY LIKE YOU ARE THE ONLY ONE HAVING A BAD DAY! REALLY--NEVER AGAIN----

Great selection. Great price. Great service. I love my new truck!

We drove up from Mobile, AL and received excellent customer service from Steve, Chuck, and Glenn. We literally were in and out in about 35 minutes, including the test drive. We absolutely love our new vehicle and actually enjoyed driving it back home to Mobile immediately after the purchase. Thank you so much guys!!!

Have spent $7000 in repairs on a truck that I have had less than a year. Each time a repair is done another issue arises. I was told that this was the owners truck when I bought it and was informed it had been taken care of. So after 2 new batteries, new alternator, power steering pump all 4 ball joints ABS system repair and a new FICM Fuel Injection Control Module Im back again within a 10 minutes of leaving the lot. Oh and a new set of tires due to the ball joints failing not included in the repair costs. Now my truck has no power, and suspension still has the same clunking noise as when I brought it here. Buyer beware of buying a used vehicle from here, even if you know the salesman.

Great job had to get a new radiator and they got it fixed. Devin in the service department was very professional. Thank you

I am so sorry that Country Ford sold out to Landers Ford in Southaven, Ms. Me and my husband bought a new 2017 F150 Lariat from County Ford. Then Landers bought them out. And I rate Landers Ford the worst customer service I have ever seen and I have worked in customer service for over 30 + years even worked sales and finance for dealerships. I have been calling them for over 2 months to schedule an appointment to get oil changed and the sunroof fixed. I have 1st talked to Mr. Barker in service with NO call back!!!Talked to Manager Ed Stock with NO call back!!! Then left message for Manager Jeff Field with NO call back!!! Being said out of 3 people you figure someone would call you back!!!!I would never ever buy or reccomend Landers Ford to anybody. So I will take my business to Homer Skelton in Olive Branch. Thank you Homer Skelton Ford for getting everything done in 2 days.Sincerely, Kathy Raby

Awesome customer service!! I am very happy with my new Ford Fusion. If you need a new car, I recommend going to Country Ford. Ask for Nathan Davis!

It was awesome. Jacob Brigance was awesome to work with.

I first went to country ford about a year and a half ago where i met Bill in service. Since then i have recommend them to everyone that i know, my children, and even my granddaughter! Now my whole family and my company fleet vehicles are serviced at country ford. I have asked for Bill on every occasion and he has ALWAYS done everything he said he was going to do, the way he said he was going to do it, when he said he was going to do it, and on the time when he said it would be done!!! The whole team, everyone that i have talked to, has been great! I cannot remember everyones names but thanks to you all!!

Jordan and Matt we awesome! They went above and beyond for me! Great experience. Will definitely refer.

I get my 07 Mustang GT serviced here. The Works oil change is a great deal. The only drawback is that it takes them a while, but the value is worth the wait.

Service department was very helpful thanks guys.

Pat Beshears, thank you for making my recent purchase painless. All good.

Very good service on my mustang had it ready when they said it would be. Very friendly staff will take my car back to Country Ford t have all my work done

I dealt with Ricky’s the service department when I had my car towed there on Monday. He was very rude and dismissive. Everytime I called to check on my car nothing had been done to it. Three days later I go up there to take it elsewhere and all of a sudden they were quickly trying working on it. Will never do business here again, horrible customer service.

Ed Stock, Service Director, greeted me with a smile and took all the info on my car. He personally called me the next day to tell me my car war ready for pick up. I could not have be happier with my experience with Ed and Country Ford! Great customer experience!

I have been a customer with Country Ford for many years. The sales team is easy to work with and not pushy. The service department is exceptional. I would recommend Country Ford to anyone.