I got my windshield replaced. They kept me informed about the process and were very professional. Plus, their quote was almost $100 less then safelight! I couldn’t be happier.
I like Henderson glass they did a great job on my 2000 jeep.as old as it is they got the windshield to fit perfect. June 28 actually it will be 20 years ive had my vehicle. Ive been luck in a way its not in the best of shape. But it could be in worse shape as old of vehicle as it is.but I would recommend Henderson glass to pepole. I like my jeep although Im thinking of getting a newer small economy car & keep the jeep in the garage for pleasure use.
Henderson Glass has done great workon my cars, but my last experience the was good, but the clean up suckedthe tech. left Glass, tape and dirt in the car. but I will still come back.
Great and fast service very friendly staff would highly recommend
I had a great experience here. I thought I had to buy a completely new door handle and the really friendly staff was able to save me nearly $100 to just order the component that was broken. They also quoted me a job that we got a few quotes on and they came in the cheapest. I will update to mention the quality of the work once they are done.
After having a bad experience with the shop in Brighton I turned to the one in Southfield, near my office. They were professional, arrived early but even called first to see if that was ok! Very nice gentleman did the work and answered all my questions about the procedure.
Great service. easy scheduling an appointment and car was ready when promised
Good work, reasonably priced, highly recommended!
Did my semi trk windshield great service great price
I used Henderson to fix a broken window based on my experiance on the phone while shopping around different glass places in the area. They also offered me the quickest turn around on repairing my window. Great, honest people in that building who really seem to put customer service first. They will be my go-to for glass work from now on.
I had a great experience at Henderson glass on today. I was greeted as soon as I entered the building. The staff was very nice and pleasant. I was taken care of by Crystal Nevada and she was awesome. Very nice and had everything ready for me. Ms. Crystal, thank you very much for your help today. I hope I wont need another windshield replacement, but if I do, because of how you took care of me, Ill be coming back to see you. I will recommend you, Ms. Crystal. Thank you
Great service by the Installer and the customer service representative.
Great people, great service.
Price was at least $60 less than Safelite and no disposal fees. Service was quick. Free Wi-Fi to work remotely while I waited
I ordered some glass tabletops to protect the surfaces of some new furniture. Crystal was delightful on the phone, answering my questions patiently and offering suggestions when asked. She did not try to upsell their services to me. I was very happy with the results. Thank you, Crystal.
I searched for a window repair/replacement company and had a few different ones show up for estimates. I came upon Henderson Glass, thinking of the commercials when I was a kid. I called, they let me know to bring the window in and they could look at it and measure it for replacement, so I did. They told me it may take a few weeks for the window to come in. A few weeks came, I received a call this morning and scheduled an afternoon appointment to get my window replaced in under an hour. The new window is better than the one that was actually in the frame. Awesome work, efficient and the price was the best. Thank you.
I recently had to aquire some prices on some things and when I called their sales rep was super helpful, courteous and super informative. I would have to say the best costumer service Ive dealt with in a really long time. Thank you Crystal.
I LOVE this location!!! Worked with them for years. Crystal Nevada is the sweetest! So very helpful and professional! Have recommended her to so many people! And everyone has always been so happy their repairs!
I spoke with Crystal Nevada, the assistant manager at the Southfield location regarding a side view mirror for a foreign car. Her customer service skills were outstanding, she was very nice, pleasant, and very detailed on the information that she knew. She is the very reason why I will be returning and recommending family and friends. Great location and a very clean place. I also noticed the place was also compliance with the COVID-19 regulations. Five stars for me!
Upon enter the store I was greeted by Crystal N. She was very professional during our encounter (something that I look at ) and made me aware of the process and what I could expect... It was a pleasure to talk to her car was taken care of in a timely manner .... Thank you to Crystal and all the staff that tended to my 2018 white ford fusion
Henderson Glass replacement a window in a very short time they have a nice lobby with different displays in there the secretary was very helpful very kind and there are some snacks there if you need snacks and it was a good experience
The shop did a great job replacing my windshield in a reasonable time and the staff was very welcoming. Crystal was professional, courteous and very helpful calling in my insurance claim. I recommend this business.
Great customer service experience with Crystal. Extremely friendly and welcoming when you walk in the door. I will highly recommend Henderson Glass Southfield to all my friends and family!
Reasonable and fast.
Everything was perfect, very professional, and extremely friendly service .I want to thank Mis, Crystal Nevada for all her help and hard work . I will suggest everyone I know to this location.
I worked with Crystal to get the windshield of my Jeep repaired. She was amazing and so helpful! Thank you to her, and all the staff that worked on my Jeep today. You guys are great!
Not a mask in sight. Receptionists both coughing profusely making no effort to cover their mouths. No mask anywhere.Windshield repair was quick.
Crystal was very professional, efficient and polite. Custom service and the work quality is extremely important. My process was quick and easy! Thanks again Crystal!!
Krystal gave me the best prices and the best service I’ve ever had I’ve gotten two windshields done before and I have never been treated with such great customer service in my life she talks very professional over the phone made it very quick and easy hopefully I don’t have to return but if I do I know where I’m going thank you guys so much and thanks special to Krystal
Great svc. 30.min. wait. And very reasonable price👍
Top notch service, crystal at the front desk is very knowledgeable and extremely helpful, got my job done faster than expected . 10/10 recommend any glass repair for home or auto
They da best
Thanks to Crystal N. for excellent customer service and thanks for the quality of work with my stone chip repair. It’s appreciated!
Convenient, great prices and they offer free mobile service
They gave me an Awesome quote very friendly & professional over the phone 👏
They do good work
Problem with scheduling switch board dont communicate with staffing
They do all types of glass work! From auto glass replacements to table top glass!Ive had work done on my windshield before, they did well!Im waiting on table top glass, it hasnt come in yet. I will let you know how it turned out!
Crystal was very helpful and professional ill definitely recommend Henderson glass(10 mile in Southfield)to my family and friends!
They tried to charge me $800 4 piece of glass that I found for $120. And the sales rep had a nasty attitude.
Crystal was amazing and very helpful! Would definitely recommend coming here, thanks again!!
They did a great job on my windshield
I had the best experience! Shattered the rear window on my vehicle the morning we were leaving for a family vacation. Spoke to crystal, who advised they could repair it same day, and they did! Vacuumed my car out to, removing all the glass pieces too. Customer service was kind, professional and prompt. Very pleased on all accounts.
Crystal went over and beyond to help me with my replacement of my Audi windshield. It required a great deal of coordination to get this done and she was amazing!! I would recommend Henderson Glass to everyone and anyone as a result of her patience and great work.
These guys are Great, reasonable fast and efficient. Crystal had awesome customer service! Highly recommend if you need glass repair
Windshield repair: Google searched to have a Glass replacement and called the person on the phone was extremely friendly and helpful. Therefore I selected for directions and arrived the assistant manager (Crystal) whom answered the phone, she actually helped me. The life uplifted (happy) feeling, the same script on the phone, which I received in person. I am/was completely satisfied with my experience. Thank you Crystal
Good at glass replacement
Glass replacement process was outstanding. Crystal N. provided great service.
Crystal Nevada was very professional I appreciate her so very much she’s a keeper
Went this morning to have them take a look at my Honda CRV passenger window trim coming off. Roger came out to look at it -took him less that 1 min to clip it back and didn’t charge me. I went there because of the good reviews and it’s true- they are very honest, conscientious and trustworthy. I highly recommend them . Thank you Roger.
I had glass put in some of my kitchen cabinet doors and Crystal N helped me out. She was professional and great to work with. I highly recommend Henderson Glass. The whole process was fast, efficient, and painless! Thank you!
I recently had my windshield replaced. I spoke with Crystal who was able to schedule an appointment to get me in right away. I am very satisfied with the work performed and will happily go back when the need arises. I highly recommend their shop.
5 stars ! I replaced the windshield and purchased the warranty 20 months ago with Henderson Glass and it looks perfect. I found a chip in my windshield recently, so I went to Henderson again with my warranty and Crystal N helped me go through all the procedures. It is easy and quick ! I have my new windshield replaced without cost !
Good... friendly... service!
Fast service. I had a chip in my windshield and they repaired it without an appointment very quickly. The ladies at the front desk were very friendly and knowledgeable.
Absolutely, great service!! Cindy was an excellent customer service Rep and kept me informed about everything.I would definitely refer anyone to Henderson Glass!!
Stopped into Henderson Glass Southfield for a chip repair. Was greeted by Rashidah and Crystal very happy environment. Waited while Roger the tech did an amazing job! I’ll be sure to recommend everyone to this Henderson!!
Henderson has great quality glass work for my cracked windshield. I appreciate Crystal being fair and working with my price point. Great place to get some good work done if you are in the local metro Detroit area.
They werent help to our situation guy who came out seemed in a rush we needed a screen window installed stated he couldnt do it, didnt offer any solutions and just left
Work was at quality expected and my vehicle was returned within time stated. A call to their number goes to their call center so you can be assured a little to no wait time. Only blemish is when I arrived, the agent behind the counter. She initiated a call after I walked through the door. Waited about ten minutes until she was through.
I needed to replace to mirrors that required Henderson techs to come to the house to get the large door and measure another broken mirror for replacement.They communicated well with me throughout the process and worked with me to find a good time for the install. They called me when they were on the way. The two techs, Roy and Chase did an excellent job. They were very courteous and cleaned up well.
Brought my car here to have my windshield replaced. All of the staff was very friendly and the process was quick and painless. They did a great job as well!
I just want to say that Crystal (or Krystal) at Henderson Glass in Southfield went out of her way to help me. She is kind, courteous, and has a great sense humor. She made my day! :-)
Good fix and good consultation. They don’t just fix anything and tell you when it is a concern
I have been going to Henderson glass for several years now. I always receive incredible customer service from Crystal Nevada. She is always courteous, professional, knowledgeable, and really cares about her customers. She has a great sense of humor that make customers feel at ease. I will definitely refer Henderson glass Southfield to my family and friends.
Go to for Shower Door install! Ordered a DreamLine shower door from amazon and they arrived on time and did a beautiful job for a very reasonable price. Will rehire for my next shower door install.
Fast, friendly, reasonably priced, guarantees work!
Crystal Nevada was so helpful!! Thank u again with the windshield.. I would highly recommend hendersens for windows... dont forget ask for crystal!
Friendly staff
Showed up without an appointment to get my windshield repaired. Fast, friendly service. The rock hit my windshield on the drivers side, just below my line of vision - the repair job is beautiful!! Can barely see a blemish!!!Two thumbs up!!!
The service was fast, the appointment was same day, the staff was friend, the charges were totally covered by my insurance, and the chip in my windshield is nearly invisible from the outside. My only complaint is that they have you sign a waiver were YOU accept the risk for their installation. If it breaks three days later, then its on them, if they break your windshield during the repair, the costs are your responsibility. If they are such experts at these repairs, cant they absorbe some of the risk in iffy installations and just requested the waive for work they wouldnt attempt otherwise?
Great job. Professional service
Great business. Crystal really went the extra mile in getting my repair set up. They did a great job. (Again!)
Great service and price
Didnt have my window
Very pleased with the quality and fast service by Crystal! Pleasure doing business with you, and looking forward to more in the future! Thank you for your help!!
I was very pleased with the service here. I was greeted by friendly staff Crystal N.who gave me an estimate and wait time of repair. I waited in the comfortable lobby using the WiFi. Repair time was aprox 2 hours to have my windshield replaced, which was the estimated time.I had returned the next day for a question and spoke with the technician and he was helpful.I would recommend good job and the price was fair!:)
Great place. Fixed the chip in my windshield within a hour of me arriving
Crystal was very friendly and explained the timing of the windshield replacement. The car was ready when expected. I would definitely recommend using them for your windshield repair.
Just leaving the shop. Terrible service, the technician broke the entire seal on my daughter windshield, they didn’t call us to say a thing, but the manager lied and tried to say it was already broken. Don’t take your care there!! HORRIBLE SERVICE!!!
Henderson glass southfield was amazing...crystal helped me pick a style of door I lovel...awsome.help..awsome door..would definitely reccomend them
Best sales person at Henderson glass Crystal N. Thank you for great service
Awesome
Crystal is the Bomb! Awesome customer service the repair exceeded my expectations. Henderson glass comes highly recommended
Sitting in the waiting room right now for a windshield replacement.Best price I could find (and they were my first choice for installer, too.)Very nice facility with Wi-fi.Very friendly staff. So far I am pleased with my experience.I will update on workmanship/glass quality later.
This place so awful, stay away. Brought my vehicle here April 2016. I didn’t know it at the time, but they did not replace my windshield correctly. I subsequently had a water leak and thought there is no way it was coming from the windshield. I took it to a body shop that had to find the leak, turns out that they didn’t seal the window. Cost me an additional 200 dollars on top of what I paid this sorry excuse for a service provider. I called them and informed them, on top of being completely rude, they said there is nothing they could do. I would have settled for an apology rather than a loud mouth woman blaming me for their incompetence. STAY AWAY!!!!
Great service, fast easy and affordable
These guys are reasonably priced, great place for glass replacement
Always professional
Great, Fast and Friendly Service. Had a Windshield Replaced. Been going there for years.
Very honest about my stone chips
Both sales assistants were very polite and was very informative.
Awesome manager crystal Nevada she is very nice thanks
Thank you so much Crystal N. for getting my windshield replaced on a time crunch for me. Great Service!!!
OK and I don’t with Crystal Nevada and she was very helpful thank you so much
Crystal and crew installed my windshield fast and with courtesy
Clean. Good customer service
Great product and great service and great installers Chase and Perry.
Good work!!
Crystal was awesome. Go Crystal...