This is a second-generation family-owned business. Myself and my family have been getting our vehicles fixed from them for years Jim Jackson is a great person very honest

Consider this a review in progress as I havent spoken to the manager.My mother took her car in to get the bumper replaced. 4 days later she gets her car and its the same bumper, and the poor glue job they did came off 2 hrs later.My mother spoke to the manager before she left the parking lot and the manager swore up and down thait was the last new bumper we had. This is a lie because the scratches and missing fog lamp cover were EXACTLY THE SAME AS THE OLD ONE.not sure if they were trying to prey on an older single woman but until this is squared away this is one of the shadiest places Ive heard of .Check out the humongous gap on the passenger side front lamp, this is embarrassing.

They were fantastic. My cars left side was very damaged, got it back and it looks like I hadnt even been hit. Also thank you so much for the quick turn around. I will recommend to everyone.

Amazing work, owner and staff are very kind!!

Very efficient, friendly, quick, and helpful. 5 stars...

Jackson & Farmer did an excellent job fixing the dent and the crease, caused by a kick to my car. Their work is professional and timely. The staff are courteous and friendly. It can be a wait to get in, but it is well with it. -Regina

They are the best local, family-owned body shop in town! They treat you like family and your car like their own!!! I would not go anywhere else!

They were very helpful with my insurance claim and very friendly. Highly recommend!

Stopped in for a quote and it was so fast and easy!

No one likes having to take their car to the body shop. Jackson & Farmer has always treated us fairly and their work is solid. Highly recommended.

Got quote for bumper fix, the folks were very nice and I like pricing. They also gave some great tips advice about future truck body projects.

When my 2003 Camry got hit in the right rear wheel well/door area I sent it here because I knew theyd fix it right. Not many body shops have been in business in our area as long as Jackson and Farmer. They had to replace the rear door as well as part of that section of unibody/frame. The damage was significant enough that repairs cost just $600 less than the total car value. The car is 16yrs old but has

My wifes Grand Cherokee was broadsided by negligent driver over a month ago.Dealing with doctors, insurance companies and repair shops can be very stressful.Jackson and Farmer were great to work with. They were always polite and professional. They kept us in the loop from start to finish.They used OEM parts and were meticulous in their work. The fit and finish turned out spectacular; looks and drives like new!They have been around for a long time and have many loyal followers, now including us!

The office staff was friendly and helpful. The car was completed ahead of schedule and on budget. The repairs are completely unnoticeable which is saying something given the extent and nature of the damage, and the color (gold) which I know is tuff to match. They did an awesome job. Recommend them to anybody needing body work.

Super friendly and very fast!

Best body shop in Reno Sparks, great customer service and most of all, great repairs.

Great Repair shop

Easy to work with. Affordable and the owner takes pride in his work

I took my pick up here for repairs and the staff was WONDERFUL! My truck is back to beautiful! Any time I had a question (or concern) the front office was more then willing to answer all of them. If they didnt have an answer they didnt hesitate to find out what the answers were.They even went as far as to try to buff a couple scratches out and brush touch one of the bad scratches.THEY ARE THE BEST OF THE BEST!! Id recommend them to EVERYONE!!

Had my car fixed there before, would recomend them

I couldn’t be happier. Our Honda was damaged in a collision resulting in an estimated cost that was at the 65% state requirement for the vehicle to be totaled. The insurance company would not work with us, leaving us with the dilemma of either receiving minimal cash and starting a new auto-loan, or salvaging the vehicle and paying for repairs. After discussing alternatives with Jackson & Farmer, we salvaged the vehicle and contracted repairs. Jackson & Farmer was able to complete the repairs under the anticipated costs. We left the Honda with them a little longer than anticipated in order to find and receive parts and optimize repairs; it was well worth it. This is the second vehicle that Jackson & Farmer has done body work on for us – I wouldn’t go anywhere else.

A Suburban backed into the rear quarter-panel of my 2001 GMC Sierra. Took it in and these guys really took care of me. They kept me informed of what was going on and in less than 2 weeks, I had my baby back. Most would just have replaced the whole quarter panel. For various reasons, they couldnt. So it was up to their skill to make the repairs. The body work was fabulous and the paint matching of a 14 year old truck was impeccable. Saving up to have them do my bike tins this winter.

Wonderful, knowledgeable people! The most professional experts in the area and they are trusted by all the major insurances. Bonus!

After a few attempts we got everything straightened out their excellent they do say what theyre going to do and if youre not happy they will make sure that its done right I thank them for all the time and energy an expense that they put out on my vehicle and myself thank you very much

!! HORRIBLE CUSTOMER SERVICE! RACIST! LIES AFTER LIES BIGGEST MISTAKE YOULL MAKE GOING HERE!!! Dont waste your time unless you have money youre willing to let them scam you out of!! Jim and Martha will give you 5 different stories of whats happening with your car. After telling multiple lies to the insurance company just to make more money when he was confronted he started making racial comments and showed his true colors! What a nightmare. Vehicle was sent in for new struts in front and was sent to audio shop to have DVD player repaired. 75$ for 5 gallons of fuel and 50$ for labor for 2 men to go get the fuel. People in this world will do anything to scam people.

Never going back!!!! Bad customer service.. when i picked up my car no one was there to explain what they did to my car. Front desk lady martha didnt know anything either. Very upsetting

Kinda felt like they were too busy for me. The lady I spoke with was only concerned with taking some initial photos and getting me out of there ASAP. Then when the other parties insurance accepted liability 3 days later she raised a fuss about the parts.Not a pleasant experience.

Great group of people.

Bunch of rip offs if i have ever seen any, 300 to unpop a hood is downright a scam, boycott this business.

They do an awesome job

Great work, honest and reliable