Happy they were there. Forgot my trail cover and they had one on the shelf!Staff was super helpful and nice to talk too.

The show n shine was nice today at 4wp..

They just completed a little project for my daughter Toyota, turned out nice as promised. will be back with another vehicle soon

Excellent service! Crystal clear communication, valuable advice, and top much service! These guys know what they are doing.

Ordered a locker for my jeep and been over a week every time I call nobody has any info for me and doesn’t seem to really care to help..

I would say that the customer service is horrible but it is less than that. Its completely non existent. Just 4 guys standing behind the counter complaining about having to be at work and one guy guy ordering the wrong part. We meandered around the store for 20+ minutes without even an acknowledgement of our existence and there was only 1 other customer in the store waiting on service. This is a seriously sad state of affairs when you cant assist customers and there are more employees there than customers. We will definitely not be going back to that store. Ever!

You guys gotta get on the same page You sold me the wrong parts I drove all the way from Oregon to have this installed today You told me install it for free because of the inconvenience of selling me the wrong parts And when I get there you tell me you cant do it till tomorrow and its a $150 to put in 6 bolts Would not recommend

Daniel and the crew always take good care of my 4 wheel vehicles. He recommended Fox shocks to improve the ride quality of my Ram 2500 and knocked it out of the park.

Grat collection of parts.

Had ordered spider gears from summit racing got 3 different sets none fit my jeep went over to these guys and was asked a few more questions on my jeep and got dialed in on what I needed will update upon receipt of parts.

Seems like a nice place. Still pricing around

Probably an ok place to buy parts in a emergency if they have it in stock and your not able to get it online. I wouldnt have them work on your vehicle especially if you dont know anything about whats wrong. Likely to take advantage and overcharge. Terrible customer service and basically lied to our face when I called them in it. There are far more honest places to take you business in Reno.

They are very busy, but you can still tell they care about you and want to do right for you. Thanks for all your efforts!

Unfortunately I can’t give a 0/5 stars. Anyway, incompetence, liars, horrific time management, and poor customer service at its finest. Save your money and time, avoid at all cost.

Absolutely TERRIBLE CUSTOMER SERVICE!!! They installed the wrong bumper 3 times and the wrong roof rack. They also changed our invoice line item amounts without telling us. They damaged the sensors on the bumper which they did fix but still damaged the originals. After 5 weeks of our truck being in their shop we said to hell with it and asked for a refund as they projected the right equipment (what we originally ordered) would be another 4-6 weeks. DO NOT WORK WITH THESE GUYS!

Friendly, helpful and knowledgeableStaff and fair prices for products andProfessional installation

I like 4WP. But this one seems to always seems to take too long to get a truck in to.

Awesome staff very helpful

These guys are great. They know Jeeps and trucks because they own and wheel off-road vehicles that they build. They stand behind the parts they sell and really take pride in the quality of their workmanship. I can be a bit hard on my vehicles and these guys take care of it - pretty on target with their recommendations for when I should spend more for beefier equipment and when I should save my cash. Always flexible with emergency repairs and always willing to explain things in detail. Their welds and repairs are quality. Cant go wrong with these guys.

Great company, a lot of choices for products. Giving three-stars because of the lack of quality customer service, especially for a Polaris company, their counter sales people dont sell anything, have a poor attitude and could seriously learn how to say Hello in place of What

I have purchased my last tires from 4wp. I live 35 miles from the store. I usually rotate my own tires. I am now in need of a balance and rotation that was supposed to be included when I purchased the tires and I call for an appointment. Best they can do is over 2 weeks. They will not make an appointment. I was told to drop it off. When I explained that I live 35 miles away and asked if I could wait for it I was told to drop it off in the morning and I will try to get it in first. Nice. Sell you the tires then customer service sucks. Ill shop elsewhere in the future.

Been taking my trucks here for the last 3 sets of tires and have purchased many needed off-road assessories during the last few years. Prices are great as is the selection. Best customer service around. Staff is knowledgeable and takes the time to help and answer your questions. Great selection is what got me there, excellent customer service keeps me coming back. Highly recommend!

These guys at 4 wheel parts act like they’re working at the Nevada test site. Unable walk around the back and check the status of my truck. Got my azz kicked out quickly. It’s just a set of tires guys, no real threat.

Great place to shop for your 4x4 parts! They even have a little book so if you go with your husband u can sit down! Really great c/s Ethan!

Good place if u love 4 wheelin .parts galore

Amazing shop! They more than met my expectations and their customer service was great. Special thanks to Danie! He was very informative, knowledgeable and professional. Thank you guys very much, I am more than satisfied.

Awesome service. Just installed a wench control in a bad spot. They made good. Thanks guys for true integrity!

I have been a customer for over a decade and i continue to give them 100% of my business even though they are 90 minutes away. Prices are not only fair, they stand behind ALL of their work and more. Most recently I had an upper control arm break off my rear axle. Even though it was 9 years old, the warranty was long gone, they worked with G2 axles to offer me a kit at no charge and they did all the labor at no charge. You cannot find a more customer focused business then 4 Wheel Parts!I would give them 6 stars if I could.

The team here has been helping to build out my Jeep for a few years now and has never steered me wrong. Lucky for them (?) building out a Jeep seems to be a never ending project. So, they will be seeing me coming back until its done. Or until I buy another and start again...

This place is great.I got a lift put on my truck. They exceeded my expectations. My truck looks like a totally new truck. I cannot stop staring at it.New lift, new rims, new tires, new brakes, new rotors, new oil.I have found my new storeThank youHighly recommend you guys.Man, I love my truck!

Great bunch of guys. Very knowledgeable. Great selection of Jeep parts at a great price. And yes... they do price matching.

They didnt install the parts I asked for (GREASABLE ball-joints), but charged me for them. The technician lied that he did and when I inquired about having nitrogen put in my shocks he stated that they all are leaking. Clearly he didnt take to a neighboring shop to have this done. The tires had been sprayed with tire shine prior. No leaky or leaking shocks. Simply tell the customer the truth.The shop did add a 3 year warranty on the work and charged for that too.Dubious business practices. Customers know better.

Friendly staff, very helpful when I needed advice on a lift and tires. Excellent mechanics that were able to get my Jeep on the road faster than expected. Thank you

Tyler and crew really went above and beyond helping us get a nee tie rod installed so we could continue our trip and get home safely. Much appreciated guys.

I like this place. The staff is knowledgeable and the prices arent too bad. Ive been in there 3 or 4 times. I bought a set of new wheels from them.

Great guys. Great customer service. Well priced and most parts can be delivered in a flash.

Quick, friendly, knowledgeable...

Nicest people in town. Did not take advantage of me when I’m in a bind. Thanks Aaron!

Nice store and great sales staff. Went in looking for a compressor and was asked question of how it will be used. Luckily the staff asked because I was looking at the wrong compressor.

Amazing service and quality work.Wouldnt go anywhere else!Thank you Arion, Danny and Steven.

The guys are awesome, especially Steve. They are patient informative and they can install anything making your truck SUV very sexy

Went to purchase an item from them and was working with a new employee, no big deal. Well he was asking someone more senior for help occasionally and the senior guy was just acting like we were severely inconveniencing him. We purchased our item with them and they said it would be here before the weekend. Get a call Friday saying the item is ready but only half of it because they forgot to ship the other half. We were wanting to use the item on a trip for the weekend following the purchase. I will just deal with having to pay for shipping from quadratec or Northridge 4x4 instead, never had any issues with them.

A store to be to get your parts for your jeep and other selections for your needs. Jeep jeep!

Great staff here in Reno! Thanks guys for setting up my truck!

Great service! helped me find the right parts for my vehicle.

The store was well worth stopping at for ideas for your four by four accessories. The staff was very helpful and knowledgeable.

Ok

Love this place its the summit of off roading they guys at the desk are very helpful

I love this place the help is very friendly and very knowledgeable and they dont mess around

Multiple bad experiences with these guys. Their arrogance is a huge turn off straight from the get go. They made mistakes several times on seemingly easy jobs and refuse to admit to them. They changed my tire size, didn’t calibrate the speedometer, nor did they inform me of the discrepancy. They’re over priced and can’t seem to do any work same day even for simple jobs. These guys are the reason why I choose to educate myself, buy the proper tools and do the work myself. I had high hopes for an off-road specific store/shop but they let me down time after time. Avoid them like the plague if you love your truck/Jeep.

Great customer service, fast, friendly and product knowledge. Definitely go there for any off road questions.

The best service and quickness with the parts that needed to be warrantied out...

Very displeased because they had the part I needed in their hand, but said they were saving it for a friend of the man behind the counter and refused to sell it to me. Never again.

Great selection but poor customer service and high prices.

Great guys, they can help you build anything

This place quoted me $1200 to put a brake controller a class 3 hitch and a 7 prong plug. I did it in under an hour for $250 and got a class 4 hitch. YOU ALMOST RIPPED ME OFF. If I was anyone I wouldnt go here. Over priced and not honest. Will never go back

Awesome store. Knowledgeable, helpful and friendly staff :)

Great bunch of guys! If I dont have time to wrench, I trust them to do it right.

Absolutely terrible place to get any work done. Staff is aloof and has very poor customer service skills. I waited an hour and 40 minutes before finally asking what the status was on getting 4 tires and an alignment only to find out that my truck had been sitting in the back lot unlocked and unattended for over an hour after three test drives for tires that showed them nothing more than what I told them. And this all came on a day where a set of brand new tires was stolen from the very back lot my vehicle sat. I was told the tires would be installed and the alignment would be performed. (back to back) SIMPLE, EASY, NO WORRIES! And NEVER would the vehicle be unattended. Never was I told that three test drives would be performed before tires, after tires and another after over torquing of the lug nuts followed by ANOTHER OVER-TORQUING of the lug nuts to 100 FT LBS!!!!! GTFOH!!! Why shops like this need to test drive custom vehicles with new parts and no accident damage is beyond me. This was the second poor experience with 4Wheel Parts in Sparks Nevada. They are also good at quoting you a price for a repair or work over the phone and then upping the price when you get to the store. Never again. Additionally the wheels were torqued with a broken torque wrench. (or with the typical impact gun). After I got home, I got several different torque readings before backing each lug nut off and re-torquing them the correct way. This is a problem that most shops have so because of insurance liabilities and the threat of lawsuits, they abuse vehicles to cover their buts. I have run the tests with life experience. Its over kill and abuse to over torque anything. And it shows very poor business skills when poor customer service is given. Keep the customer in the loop! Give them a place to wait. Just a few tips that might improve your business so you dont have to charge so much and maybe even get you more business in the end.UPDATE: After a pretty bad experience yesterday at 4WheelParts, I awoke to one of my brand new tires being partially flat. A little soapy water reveled that it was a valve core issue. So I called the store and spoke with the manager who was completely professional and courteous in resolving the issue. He sent a technician out with a new portable compressor and tightened the valve core and filled the tire with air. He even offered to give me the compressor, but just couldnt take it. I dont want anyone to lose money. I just want to be treated like I would treat every customer. I was also given a tire repair kit which came in handy to check the other three. Lastly I think not getting a spare was a bad idea, so I asked them to take my spare wheel and mount a new matching tire on it. Now that is going the extra mile!! A big thank you to all the guys involved in resolving this issue.

The place is awesome and the service was great.

Good selection of truck accessories but a little on the pricey side

Knowledgeable folks on off road equipment

The shop in reno is small and the staff is very unwilling to provide good costumer service if you are an outsider

Amazing staff, quick response for order tracking.

Good service, fair prices. You can return items if need be.

Great place, service is good but can be busy.

Awesome customer service and great quality parts

Very nice and helpful.

Excellent service and great array of available parts

Friendly staff, two weeks out for installs

Did great job on my truck

Jeff was helpful n really informative

Good customers service

Everything you could ever want for off roading

Nothing soecial

Friendly atmosphere and knowledgeable staff

Know what you want when you walk in, otherwise waste of time.

Good customer service

Lots of toys for the boys and you girls too.

Good customer service

Quick, easy and the staff was knowledgeable

Great staff.

Alot of 4x4 parts

I was in the store for over 10 minutes and not once did anyone offered to assist me. I walked as far as the registers and no sign of help.

I bought a 200$ optima pulse charger here. They sold me the floor/display model for full price. It was worn and didnt come with original package or owners manual.

Good customer service

Good deals

Great service!

Great selections

Friendly, informative, staff

They rock!

Clown shoes

Amazing

Clean