The people who work there are so Fing rude, for no reason! Huffing and puffing and cussing under their breath because a customer walked in? Its your job! Get over it. I went in for a refund and even though the register popped open for my refund the woman decided itll go back on my card. My bank said there is no refund on my account. So well see about them stealing money from me.
Good parts always willing to help great customer service I will return
Useful for any help out to any auto parts
Desperately needed a part. Got there two minutes before closing and they wouldnt let me in.
When you cant find it in other auto parts stores, go to Napa, or just start there & save yourself gas & time.
Great place to pick up some dilectric grease
Good service knowledgeable people
12 years at napa good people
Sure hope you dont need to call cause they wont answer.
ALL the staff is very friendly, helpful, and knowledgeable. Great selection of parts in stock and lots of Random items also. If they dont have it they can order for you or tell you where you can get it! Thanks guys!
Great the staff is very helpful
Very nice kind and courteous unlike the Napa in yerington Nevada avoid that place at all cost
The best Napa, and best place to find the resl auto partd
Patient, and helpful staff even though I didnt know the correct term for the part I wanted.
Come here if you’d like to hear about how trump lost the election. Waited in line for a few minutes just listening to them talk about the election being rigged
Im giving this a 3/5, Ive been here 2 times, the first time was a very sad time, the guy that was in front of me was being banterd by staff about what he wants to do to his truck and how he should do it, second time i walked in set down the part the guy at the counter said One second walked away and brough back the exact part, so depends on the day but still a solid 3/5!
Nearly always end up here. They usually have what you need and decent quality too. Staff are always helpful and interested in getting you fixed up. Will miss you when we leave North America!
Had my light in stock and the hardware needed to install it.
They were very helpful. Thanks
They had part not even dealer could find👍
Wont be shopping at NAPA anymore. Bought a new alternator for my truck. Went to return the core with receipt. They wouldnt accept it without the original box. Im out a $70 core charge because I didnt have a cardboard box.
They usually have what I need, anything from auto parts/accessories to random items such as release valves for an air compressor. If you find yourself in need of a specific part, this store will most likely have it, and if they dont they can most definitely order it for you or at least point you on the right direction. Extremely friendly, helpful, and very knowledgeable staff. One of my favorite go-to places.
Nice friendly staff
Great helpful good customer service. Will recommend
Curtious, but no help.
Always love to get parts here. Big warehouse will have parts others don’t and if you get the Napa parts they fit like original parts.
Great staff, goes the extra mile to help
Quick in the excellent service The parts are a bit expensive. But the warranty is unparalleled I buy all my car parts here.
You should change your hours online not just on your door. Wasted a trip down here and couldn’t get in at 5:02 because you close at 5 not 6 anymore. Thanks.
Friendly great people, knowledgeable gave me the best discount
Always have parts Im looking for.
When Autozone fails multiple times go here! They are a real traditional parts store with employees who actually know automobiles. Thanks for the awesome parts for my 1932 roaster pickup.
They were a little short-handed on the counter help, especially when one of the two guys went outside to visit with a customer. That was with customers standing in line waiting, but evidently it was an important conversation! Other than that, its a nice little store.
Charlie and Eric were extraordinarily helpful. They go above and beyond. Highly recommend their customer service.
Took a core without a reciete for 70 dollars. Awesome.
Excellent service, great price great product .850 cca battery for my Dodge ram
They have a knowledgeable staff and quality parts.
Staff is extremely helpful and super nice! I visit this location regularly and its allways a great experience.
Customer service is always great. The employees are super helpfil
Best parts. Nice people.
Frank is awesome. Helped with a complicated return and got it handled quickly
Great place to get what you need. Thanks for customer appreciation lunch. I always enjoy that.
Knowledgeable employees great place to shop reasonable prices
Napa is the only auto parts store for me. You cant go wrong when you go to Napa auto parts.
Had all the parts I need, with some useful info.
Good old fashioned parts place.
I went to four different Auto places and they did not have the part I went to Napa and they had the part Lifesavers thank you
Everyone is very helpful and I have know Mike for many years
Good place to go for auto parts. They have what the other Auto part stores dont have usually.
Folks here are always friendly, professional, and helpful.
Good knowledgeable people and a clean store.
Usually a good store. Bought a bad battery and would not warranty within 2 weeks of purchase.
Best parts store in town, dont waste your time at the amateur zone. These guys know cars!
I always get what I came 4. Never the wrong parts
Napa is the place to go for parts that are often difficult to find elsewhere. There is a much better base of information than youd find at ORiellys or Auto Zone. If Napa doesnt have the specialized part, they can tell you where In town you can get the part. Thats what I like about Napa. Recently, I had a need for an odd size hole tap. Only Napa had it in stock. I can count on them to either have a part, or tell me where to go to get that part. The other two places are only parts grabbers with no informational knowledge.
Denise is awesome!!
A kind and knowledgeable staff always makes it easy for me here. They have helped me find some hard to find parts.
Great service. these guys know whats up
Inconsistent customer service. Most of the help is great (with a notable exception or two) and the selection is decent.
Been going there for 20 years. Great place and Mike the manager is always helpful.
Good service and clean store. They look to have a lot of inventory there.
Not as customer oriented as they used to be. Staff seems unorganized and confrontational.
Helpful staff, very knowledgeable and efficient. Wont shop anywhere else.
Very helpful will go back for more. Been going there for years.
All that needs to be said about this location is, its the best.
The greatest Place to get my Auto Parts
Great store, they’re always very helpful
Lots of parts and accessories, tools and supplies. Friendly service and knowledgeable staff
The only place to buy good parts.
Nice people who knew what they were talking about.
Always amazing! Wont go anywhere else!
Not open for retail customers.
The service was slow but I got the part I needed
Good prices compared to other part stores
Very nice person that waited on me.
Know howreally does describe it.
They really took time and got me what I needed. From Pittsburgh trying to get home and they were what I needed. Thanks
Was in and out any just about got all I needed!
Parts for old stuff...they had it. Thanks!
Best Quality Parts
Very friendly people and a had everything I needed
They tried, kept losing my place at the counter to go out to measure engine parts. That didnt happen at Summit
Good place, knowledgeable staff.
Good customer service
Good shop
Good lunch was being served
Their prices are always higher than most everybody else and theyre always pushing their Gold Line and you have to ask for the economy line or you wont get it
Their prices arent always the lowest but they always seem to have the parts in stock or close by in the warehouse. They cater more to the local automotive shops so I think thats a necessity.
Helpful n everyway
A little bit more expensive even with my account then AutoZone but its close to where I work so I get to there frequently
Went there to buy break lights, got a discount for being a AAA MEMBER
Great customer service
The guy I delt with had no clue
Plenty of options and knowledgeable people
The best parts
No waiting at all. The gent tracked down several special items I needed in short order, and service was friendly from pick up to pay up. Napa has ALL the parts, every time!
They had a tool no one else had.