Custom Ink was an absolute dream to work with. Erica T. went above and beyond to make sure our order was perfect, arrived on time, and even checked in after arrival to make sure we were happy with the products we ordered. I felt so well taken care of! This is the kind of customer service I usually dream. So grateful to their team for working quickly and ensuring we got everything we needed. Would absolutely recommend working with Custom Ink! Thank you!
Matt helped me and even though there was a problem with ordering, he was gracious and made sure I was taken care of. He also explained how he and Custom Ink are involved in local non-profits which is near and dear to my heart. Love this place ❤️
Really happy with the attention and customer service we received while working with Alyssa at the sparks store. She made changing our design really simple and timely. She also was up-to-date and knowledgeable on all the products we were interested in. Felt like she went above and beyond checking on us via email and assisting us when we are ready to buy product. Thank you so much for your time and I highly recommend make an appointment at the store and using the service.
Working with Matt was so easy. Our large family was designing shirts for an annual event, and he and the artists at Custom Ink took our varying ideas, and created a tshirt that everyone not only agreed upon, but loved.The order process was a bit complicated, and theres always that one cousin who is late with their order, but yet again, Matt and team made it super easy. I think, all told, we ended up with slightly over 30 shirts, ranging from Toddler to 2X.I cant thank Matt enough for his help!
Alyssa was fantastic to work with and our shirts turned out great. The art was perfect. We couldnt be more pleased with the results!
I got to work with Matt this morning and have nothing but great things to say!! I had the best experience and got everything that I needed and wanted out of the merch I was ordering. I highly recommend using Custom Ink!!
During the pandemic, out of an abundance of caution, we were not allowed to make merchandise sales in person to our students. They were disappointed and so I started looking for solutions. I was connected with Erica at Custom Ink and she introduced me to their fundraising platform. It didnt cost anything to set up, the print minimums were low, and they navigated all of the licensing protocols for getting our logo on our items! It was almost too good to be true - plus they shipped the items to each individual who purchased.I set up the fundraiser with Erica and then was passed on to Khayla. She answered all of my questions quickly and even helped when mid-campaign we decided to add on a kids option or after the campaign ended and we wanted to sneak in a few more sales!While our intention initially was to get quality apparel to students and supporters in a safe manner - it was awesome that we were also able to raise some money in the process! We were able to raise over $1,000 for student activities and research with minimal effort.To be honest - I could see us moving to exclusively using Custom Ink for apparel because it was so easy. I have recommended them to so many people and am looking to work with them again for another group!
Awesome experience. Matthew really knew the product. My wife and I were extremely happy when we left.
Custom Ink and Matt Kopicko have been extremely helpful and patient in dealing with our Fire Department needs for clothing. Matt ensured our clothing was of the proper material and fit used by first responders, all while dealing with inventory shortages due to the pandemic. He showed support and first class customer service by offering a discounts for our department and satisfaction guaranteed. I would strongly recommend Custom Ink to any organization or people looking for quality clothing with custom printing needs. Go see Matt at the legends in Sparks, NV and I promise you wont be disappointed.
I have had such a great experience with Custom Ink! They are so accommodating and really bring a lot of value to the table! Matt was extremely helpful and fun to work with. I would 100% recommend them for all of your custom gear needs!
Awesome store and employees are super nice and helpful. Enjoyed being able to see the materials my shirts will be made out of. They also helped with my design for my wife’s shirt.Found my new spot for all my custom shirts and gear.
Matt at Custom Ink was very helpful! He gave a detailed explanation of the design he was creating for me and sent me a picture that fit the description to a tee. I was worried about not having a gift ready for the upcoming holiday but Matt had the order ready three days earlier. Thank you, Matt!
I ordered custom clothing for my business. Erica was very professional, got me my gear fast and it looks amazing! I will definitely be using them for all of my screen printing needs!
Thank you Alyssa and Matt for your excellent customer service! Super helpful, super friendly, super awesome team! Go see them for sure!
The agent Matt at the Sparks Location was A++. He helped me find the quality and price point shirt I wanted. His design time also knocked it out of the park with a free custom design. The whole time Matt was super helpful and patient. Will be using again.
Matt was AWESOME! He made it super easy and was knowledgeable about every item and made great suggestions for items and graphic placement, size and color. We will definitely be going back to see Matt again for all Custom Ink needs.
Made an appointment for today to meet with a Custom Ink professional. Arrived at the Custom Ink store in Sparks, NV and was pleasantly greeted by Matthew. The store is totally safe when it comes to social distancing and cleanliness. Matthew spent over an hour with us to assist in designing shirts for our special upcoming trip. He had tons of patience and ideas, and was a total professional. He knows his stuff. Matthew is definitely a huge plus to the Custom Ink company. We will definitely return in the future. Can’t wait to get our shirts for the trip!Additional information that makes Matthew even more special: During our t-shirt designing process, we learned that Matthew is a huge advocate in helping others less fortunate in our community, which makes him a tremendous asset to the Reno/Sparks area!! Great person, proud to have met him.
Excellent customer service from start to finish. We were extremely satisfied with the final product and the help we got from Matt throughout the entire process. Highly recommended.
Erica with Custom Ink designed shirts and masks for our company and went out of her way to make sure we got exactly what we were looking for. Amazing customer service. We will definitely be repeat customers. Thank you again!
Awesome team, super caring and detail oriented. Would highly suggest them for uniforms, or even just presents! Great work!
Erica at Custom Ink in the Legends shopping center was nothing but professional every time I worked with her. When there was an issue she fixed it ASAP. Follow up was always prompt and all the other staff that I briefly worked with has been so kind and friendly. I will definitely continue to use their services and recommend them to anyone who owns a small business or just want fun custom made quality apparel
Custom Ink is the best!! Erica and her team made it super easy for me. I had a wide variety of sizes/ styles of shirts for a family reunion, and Erica made sure the graphic was large enough on each one, from XL to toddler. The image was quality was excellent! Overall a really great experience, I will definitely work with them again soon!
I was in the need for some custom face masks for my campaign and I got in touch with Erica Tabano and she is an absolute rockstar! She got me some prices and helped me get the artwork right. She also got an appointment set up so I can come down and check out the masks I could choose from. Whole process went smoothly and Im thrilled with the final product. Highly recommend Custom Ink and Erica as well! 😁
Alyssa & Matt at CustomInk were awesome to say the least. Personally, I’m the type of client who only knows what they like once they see it, which is obviously difficult with the millions of combinations available. Alyssa spent weeks going back and forth on email (due to Covid) designing our company’s shirts and hoodies due to my level of “pickiness.” We worked through all the logistical nightmares of t-shirt/hoodie design (a topic in life I severely undervalued prior to this process) and came to a great result. Her promptness in reply time is amazing. Eventually, we made an in-person appointment. Matt spent a significant amount of time fine-tuning final choices I had with regards to shirt textures, feel, and sizing. He brought a TON of personal knowledge & professional help/advice. Anything from wash-shrinkage, material durability, logo printing, etc... Matt had it down. I’ll definitely be coming for more batches as we continue to expand.
Ive been getting together every year with the same 3 friends for nearly 50 years. With Covid and a delay in our gathering from the Spring, I decided to order custom logo sweat shirts for our 2020 reunion and went to the new Sparks store. After getting my first order, they seemed a little smaller than expected. Erica had reached out to see how they fit. Because I told her they appeared a little small, Erica went above and beyond and got me 2 more shirts within 2 days and discounted. They fit my friends perfect. Erica and her team made my experience with Custom Ink so awesome. I plan to use them again for several future needs. I highly recommend Custom Ink. Thank you!
Very simple to get what i was looking for, a wide Range of products in store so you can see what you are getting, and a very helpful staff
Erica treated or two item order like it was as important as a 1,000 item order. Our garments arrived early and exceeded our expectations! Amazing experience!
We have used Custom Ink many times over the years for our companys apparel and have always came away very happy. Their customer service and attention to detail is fantastic.
Wonderful stickers, wonderful service! They were so quick and prompt!
I had a very nice experience at Custom Ink and Erica was very helpful. Erica was able to find what I was looking for and got it ordered for me. Thank you Erica for your time.
I met with Matt Kopicko at the Sparks store. He guided me through the design edit for the logo. Sent me the new logo to confirm and ordered the shirts. One week later the package was at my door.Could not have been easier.Thank you
I had the pleasure to work with Matthew K. in the Legends shopping center in Sparks, Nv. My order was for a startup shirt brand which is ran by a 13 year old in my neighborhood named JayJay. Some may not have taken the idea serious because it being a kid. However, Matthew was professional, helpful, and actively listened to our wants regardless of age. Matthew even went through various color schemes we didn’t have in our portfolio but now we do thanks to him. Pricing is good for the quality, service, and designs and we will be making our future purchases through Custom Ink.Thank you Matthew for the service and Custom Ink for our product.Best regards,Friend of the little Entrepreneur
Awesome company to work with, they take time to listen to your needs and go above and beyond to make sure you are happy with your design. Costumer service was top notch.Im super happy with my order and the final product was exactly what I wanted. Would highly recommend Custom Ink.
The excess great I couldn’t be be more happy with the team I worked with. Erica was the first person I worked with that was great an d finished the job with Matt that was very helpful and professional
I had the pleasure of meeting alyessa to help me in my time of need... I explained my situation to her over the phone...she was soo professional.. Curtious..nice ..and emphasized with my situation.. Needless to say alyessa came to my rescue with such amazing customer service and prompt timing..i will always come to her for my custom needs... Thank u soo much..i greatly appreciate your service...
Matthew was an absolute pleasure to work with - even with my kiddos interrupting. I will be ordering all of my t-shirts from this location from here on out!
Great customer service 🤗