This was the best experience Ive ever encountered at a Verizon store. Stanley is amazing and such a joyful young man. Absolutely will be going back to the Verizon in Cedar Springs.
Stanley was amazing. He was quick, knowledgeable, patient, and a very good multi-tasker. He answered all my questions and help me and my wife get setup with our new phones. Go see Stanley
Customer service at its finest! Lord Kaleb was an awesome young man ready and willing to assist an old person who has zero knowledge of how to work phones. He helped me find the right phone for my budget and my skill level. Isnt that what its all about? Phenomenal customer service!!Broke my phone.... Actually destroyed my phone. See below. I really didnt want to get another phone either. But LORD KALEB eased me into it like a true gentleman. Thanks young man!!
I attempted to visit the 2 Verizon direct retailers in Spartanburg. The first dismissed me because I didnt have an appointment. However they didnt offer me an appointment so that I could return and receive help. The other location was supposed to be open until 8pm but was closed at 6pm when I arrived. Thankfully, Caleb over at TCC was immensely helpful, answered all my questions, and obtained the phone I wanted the next day. I highly recommend the customer service at TCC and will only go to this store in the future.
Caleb was amazing! He made the process super quick and easy.
What a great experience!!! The staff is amazing, professional and knowledgeable. I drive 45 minutes to use this store compared to the Verizon closer to my house!!! Highly recommend using this store!!
Kaleb was awesome. He was able to get everything fixed on my account and help me get set up with internet for my smart TV. Everyone go see Kaleb at Cedar Springs on Southport road.
This location was the best cell phone customer service Ive ever received and thats saying a lot. Caleb made the entire process as smooth as possible without any worry. Answered all of my questions immediately and I recommend him along with this location as well. #supportlocal
The most incompetent staff Ive ever encountered, if Verizon is going to staff that location, they should at the very least put someone in there that actually knows something about cell phones and not just how to sell or upgrade them.. pitiful horrible service at this location
Stanley was really kind and helpful. He took the time to explain all my options and get me setup with my new phone. He was patient in showing me how to use it and transfer everything over. Best service Ive ever received in retail.
Mr.Kaleb was very knowledgeable and helpful. He took his time with getting my phone situated due to it being cracked to where the screen was pitch black. Mr.Kaleb also recommended me to get a screen protector and case along with putting everything on for me. He really worked his magic and was able to successfully transfer all of my photos and videos.Thank you soo much Mr.Kaleb you are AWESOME!!😍💜
Kaleb was great! He was able to transfer all of my info for me and was very patient.
I was grateful for a knowledgeable sales person, they had the 12 in stock, and the service was impeccable. In the past I have been in the store for over an hour. I was relieved to begin at 3:30 and walked out with a new phones 4:06, everything transferred, and there was no stress. Thank You Verizon Cedar Springs in Spartanburg SC
Stephen was extremely helpful by giving me the best plan and helping me to save money on my new phone and plan.
Best Verizon store around!! I recommend going to see Kaleb he was amazing!! He is very knowledgeable and made switching to Verizon simple. He definitely went above and beyond to make it a great experience!
It was great. Kaleb was the best sales person I’ve believe I’ve ever dealt with. So knowledgeable with all aspects of the phones and Verizon.
Stephen helped with my iPhone 7. He was very knowledgeable and provided excellent costumer service. Offered me several options. Promptly set up my new iPhone 11. Very professionally and friendly. I would definitely come back to this Verizon location.
Kaleb and Hunter were very knowledgeable, informative, and righteous.
Stanley was very helpful and knowledgeable. The entire staff is amazing and will go out of there way to help get your questions answered. Stephen and Kaleb are awesome too.
I would give this store 10 stars!!! Both Gentlemen that I worked with to purchase a new Iphone were so help. Not only trying to assist me but other customers that came into this location. They were very attentive and took time to answer any questions that I had concerning my new phone. I highly recommend this location for any of your needs. Thank you for being understanding and your service!!
Stephen was super helpful! At one point, he was juggling four customers at once. He made sure he had everything started for you and would check in every few minutes to help make the process go faster for each customer instead of making you wait.
Stanley was very helpful and nice.
I went to visit this store to get information about hooking up a cellphone to Bluetooth in a car and keeping it charging.
Keenan was absolutely phenomenal. He was very patient and knowledgeable. He took his time to fix my account and setup my new phone and tablet for my grandson. Hands down the best experience Ive ever had at a Verizon store.
They were more interested in sitting and not helping!!!
Stephen C. Help my husband and I switch to some new phones and upgrade to a better package and he was very helpful. Very nice and knowledgeable. Best Verizon store I have ever been in! I highly recommend him!
Friendly, knowledgeable and extremely helpful staff. Daniel is outstanding! Online and over the phone agents did not have the knowledge or ability to help resolve a service issue I was experiencing. Daniel got the problem solved 100% to my satisfaction, providing excellent customer service.
Stephen he was very helpful he was very polite and setup everything for me thank
Lee was awesome. He was super helpful and took the time to get me setup on my new device. Best Verizon store in Spartanburg.
Stephen was absolutely amazing. He helped me so much and I will definitely go back to him to buy again when I need anything. He’s very nice.
Stanley was awesome. He took the time to get me setup and transfer all my stuff. I will continue to do business with him and the store of Southport Rd near Walgreens.
Stephen was professional and knowledgeable. He provided excellent customer service. I left the store a very satisfied verizon wireless customer!Awesome job Stephen!
My meeting with Joey went very well. He was quite helpful and patient with me. He explained everything I did not understand. I felt quite comfortable with him. He did not try to pressure me into making a wrong decision. I left the sales event feeling that I had made a friend and that he would help me learn to use my new phone and tablet any time I needed it. I enjoyed doing business with Verizon through my meeting with Joey.
Lee was the best ever!! Definitely will always go to him for future business.
Spencer was absolutely wonderful...he transferred info to new phone...more than I can say for Verizon on Blackstock Rd
Alex Pridemore was amazing. Incredible customer service. Have not received his level of service anywhere.
Stephen c helped me today and I have enjoyed this store and all his help.
Stanley was awesome and very patient in setting up my new device.
Great experience as I moved from Android to Apple. Stanley was the man
Lee @ Cedar Springs store is very knowledgeable of your products. He also was most helpful and patient in showing me how to operate my new phone. Reps like him are the reason I continue with Verizon.
Spencer was wonderful! He was very patient with helping me with my account. He transferred all my information and setup my phone!
Yesterday, my old phone died. I went to the Verizon store in Spartanburg, S.C. & was helped by Stephen C. Stephen helped me find a new phone, the Samsung Galaxy A01. He explained everything to me that I needed to know. He setup my new phone & transferred my contacts to it. He also helped me find a case that fit me needs. Thank you, Stephen, for your help.
Stephen was so helpful today!! Loved the help and friendliness.
Good competent help. Cassandra was able to help replace a broken phone for my 84yo mother, and advise a good replacement. A seamless transition.
Spencer was fantastic! He got me a great deal on my new phone and helped me get all my stuff moved over!
Stephen did an awesome job helping me switch over to VerizonThanks Stephen
Lee was absolutely amazing!! One of the best reps I have ever dealt with!!!
Spencer was super helpful. Made my experience easy and great
Can’t say enough good things about my experience there. Alex provided extraordinary customer service helping me transfer cellular service, apps and the works from an old iPad that kept crashing throughout the process to the new one. Never the least hint of impatience or frustration with a tricky process. Just kept trying until the job was done. Professional, knowledgeable and personable to boot. Thanks!
Love this place in and out in no time . Grant was very helpful he helped me weigh out all my options to find what plan was best for me . Would highly recommended going there they take good care of you.
Alex was an excellent help. He went above and beyond his call of duty and helped me with every aspect of my phone. Extraordinary!
I had pop-up ads on my phone that I wasnt sure how to get rid of. Mike D. helped me out and took care of my problem and then some. He was very knowledgeable and super helpful. Thank you!
This Verizon store is wonderful and Keenan is the Greatest at customer service!!! He is the bomb😎
Adam was very knowledgeable and patient! After setting up my phone he allowed time for any questions instead of moving on to something else. I appreciate the time he took to help with my phone set up.
Knowledgeable and courteous each time I’ve been here
Thanks, Stephen. Quick, fast work.
Cassie was a very nice salesman. I appreciate her help and shes a very nice lady.
The best advice and customer service ever. Thank you Alex!
Stanley was very helpful and patient. He helped setup my new phone and showed me how to use it.
Knowledgeable and friendly staff. Explained all the features and benefits on the products.
Cassie at Verizon on 295 Spartanburg South Carolina will work with you in any way you can imagine and get you what you need so come down here all those service people down here to 295 are awesome!
Alex was awesome with great service, an overall amazing experience!!
Alex was a terrific help for us today. He was professional and kind. Thanks Alex!
Very excellent service i did notKnow anything helpful
The young lady their was wonderful! She helped me through my problems and I was on my way shortly. Great job! Thanks a million!! Billy Jenkins
Stephen was most helpful!!!
Kassandra is a wonderful manager, very friendly, nice and smart! Love this place.
Grant Chappel provided me with polite, concise, and thorough service
Stanley was a great help!
Got the note 7 from this store. Have been back 2 times to return it. First time 30 minutes nothing so i left. was in the store for 45 mins today not one hello Ill be with u in a minute. Nothing will not do business here again
This is the best Verizon store in Spartanburg hands down! Jennifer, Kaleb and Rubin are extremely helpful and pleasant. There is virtually no wait time and the staff is very knowledgable!Starting July 30th TCC Verizon Store: 2190 Southport Road, will be giving away, no purchase required, backpacks full school supplies: paper, pens, markers, folders, crayons, glue sticks, etc. There are about 200 to give away!!!
Do not really know. Never went inside
Courteous, slow but helpful. Corrected problems.
Friendly staff and very knowledgeable of the products and services.
Stephen really helped me today!
Very bad. Walked in at 3:30 was told they closed at 4:30 and he had a customer already. I just wanted to upgrade my phone
Nice
Sat for 35 min. While clerk worked with previous customer. Ultimately had to leave without being helped.
Got a great phone at a reasonable price
No wait time.
Very good service
Worry free service, very forthcoming, helpful
Very nice people
Great Customer Service
Expect to pay more for stuff
Needs some help......
Great
Friendly staff
👍👍👍