Our radiator hose blew and we were stranded, jay at this store not only helped us get what we needed but also delivered it to us after he was off of work because we couldn’t drive there. Never have I had excellent customer service like this before! Thank you so much!

Good guys here who go the extra mile to ensure I always get what I need!

Extremely disappointed in the service. My wife went to get a serpentineine belt for our car, she was given the power steering belt instead. The next day she returned and explained the situation. The belt was replaced with another belt and she was assured it was the correct part. She returned to our disabled vehicle and we discovered that once again she was given the wrong belt, ( it was a serpentine belt however not for our vehicle). I then returned to the store again and explained to the employee that we had been given the wrong part 2 times. His reply was that we obviously had not spoken to him or it would have been right. I told him I wasnt sure who my wife had spoken to but 2 times getting the wrong part was unacceptable. The employee responded well it is what it is. The other employee asked what type of vehicle I needed a belt for, my reponse was I know what the part number is and gave it to him. He left to get the part and I spent majority of my gift card balance on a few random items and left the card on the counter with the $3-$4 balance remaining. I then left after telling the employee I wont be back again. I have driven over 120 miles back and forth to my disabled vehicle and wasted several hours of time and the service I got; It is what it is. I will not be returning to a business that treats its customers in such a manner. It is their job to get you what you need, I should not have to go ahead of time to get the part number for them as I did the last time. They obviously do not care about their reputation or the money I have spent over the years.

Awesome I have always chosen this place the ppl are nice and very knowledgeable

My mom and i went to auto zone in spearfish sd to get help on our head light on my moms van. She went in and the guy that was at the counter said to go outside and that he would be out to help us. We waited for about 10 to 15 minutes for him to come out to help us. He did come out and got into his carand wouldnt even look at us to help. He just looked the other way got into his car and left. We will never go back.

Had a great experience here. Had a roadside emergency and this place was the ONLY place that had the part I needed and even price matched with RockAuto, which was damn cool.And the guy Tommy who works here is kinda easy on the eyes ;)

Very impressed with the staff at this auto zone location in Spearfish, SD. After working on our vehicle in their parking lot for 30min or so while my wife and dogs waited in the heat, one of the employees came out to help assist me. Without his help, I’m not sure I could have got the job done myself, and definitely not within an hours time. Couldn’t be happier with the service here!

Autozone is my favorite auto parts store

Love that they stay open later. Fast and friendly service

Friendly staff. Helped me change out the batteries in my key fobs because I didnt have a small flat head along. Nice service since I was in the middle of 18 hour road trip.

Auto zone has always had the part I need

Not helpful at allJust go to Napa in town

I went in to look for a matching paint for scratches on my truck. The sales associate on the floor Dewayne was EXTREMELY rude & made jokes at me. I was almost in tears. Im a disabled Veteran & to be treated this way is just horrible!!! A young man up front came to help me, while Dewayne just laughed in my face & said whatever lady. And went in the back. The other young man consoled me & told me my item was a dealer item. But Dewayne needs to be fired for his treatment of a woman & a disabled Veteran!!!

Great people with great service

Seemed like a small town auto store. I just bought washer fluid. But it had that feel. Nice guys with good, fun banter.

Wide selection of items and tools you may find yourself needing to work on your vehicle.

Helpful staff!

The clerk was very helpful and knowledgable. He helped clean my battery terminals and educated me on the whole process and didnt talk down to me either. Very nice guy

Most always have parts on hand, if not be there next morning

Ive had a few problems with them ordering the wrong parts a time or two, but they always help me get the job done.

Micah was SPECTACULAR!! They had everything we needed (except a bolt) We were traveling and our Truck broke down. He was so helpful in getting us back on the road. We were in the parking lot trying to get going again.He came out to us and said they were closing and wanted to make sure we didnt need anything else. He even offered after they closed to go home and get his tools if we needed to use them. This is an excellent expression of customer service. And a great store.

Good variety of auto needs and great customer service.

Friendly, fast and extremely helpful. Diagnosed our check engine light free and much to our relief found out it was only a temp sensor that was going bad. What a relief! Dalton was super professional and great to work with. Had the part on hand at a affordable cost. Thanks guys!

Very helpful staff. Went out of their way to get me the right wipers and assisted with installing. Will be back.

Great customer service. Easy in and out

Wide selection of auto parts. They can test batteries and starters if need be. Friendly staff and great hours, from 8 am to 8 pm

They had what I needed and. Let me change out in parking lot (since Im from Texas) ..also loaned me tools thanks guy awsome ..

I am as usual, pleased with AutoZone. I have been and will continue to be a customer. Prices arent always the best, but I always get the part I ordered and great customer service and advice if I ask any questions.

I ordered a part in store and they took down my number and said the part would be in the next day. I didnt get a call back the next day and called them and theyve never heard of me. And then, they waste a good chunk of my time trying to determine who dropped the ball before telling me that they were unable to order the part. I will not be shopping there again.

Had excellent service to In-N-Out

These folks are terrific! Needed a battery for my Tundra and they didnt have it. However, the battery delivery truck had left about 15 minutes before i arrived. They called his cell, asked if he had the right battery on the truck (he did), and he brought it back. By the time I got the old one out, he was there!Thats above and beyond service!

I shop here all the time. The employees are very friendly and helpful. They are always willing to go above and beyond. It makes it more convenient to work on a vehicle when the parts store has late and evening hours too.

Micah is absoluletly amazing!! My wife and I are traveling from SC to WA and we needed antifreeze wiper fluid. Our pipes were frozen and Micah helped us defreeze them and fill them up. Everyone was so kind and completley understood our stressful situation! We are very grateful for all of micahs help. Nicest person weve met in a long time! I highly reccomend this auto zone for all your vehicle needs!

Tommy is the guy to see, but theyre all great, great place. Glad theres a store in Spearfish, its been extremely helpful having the close location.

Great service fast and friendly.

I loved AutoZone. Very knowledgeable help and having what I need in stock 99% of the time.

They just always seem to have what we need. Great people. Knowledgeable too.

Auto Zone had the right parts at the right price!

A new place in spearfish... Get the write part the first time....Good people

I got help from a man who was not clocked in yet. I appreciate his help a lot

An always friendly staff thats always finds what you need fast.

Excellent customer service

Great customer service always ask if I need help finding what I need . And always friendly staff

They are usually very nice to me when i go in especially since i dont know what im looking for they help me find the right piece. and if its not in they will order it in for me usually with in the same week.

Friendly service and well stocked store. Clean and reasonably priced merchandise.

I just went into autozone in spearfish to get some parts for my jeep, and the guy workingb im pretty sure his name was Jason. He was knowledgeable and very helpful. I really hope they pay him well! I will shop there from now on.

There when you need them

Good prices, clean store, friendly helpful knowledgeable staff.

Very good and knowledgeable about different types of vehicles

Very helpful and polite

Slow service

Its not so bad

Very friendly staff and very helpful

This is a great parts and accessories store.

Very courteous great help and knowledgeable

Staff is always friendly and helpful.

Very helpful and reasonable

Theyll hook your car up to there computer for free diagnostic

They have have everything you need for your car.

Great selection and kind staffs

Dont have a clue some times

Its a parts store, not every employee had the knowledge i needed.

Love the service here

Had everything needed for the job

Shannon is the best!

Great service!

A little light on staff.

Good place

Helpful and courtesy

Had the battery I needed

Friendly staff

Good

Yes!!

Excellent service