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Ulta Beauty
5504 N Division St, Spokane, WA 99208, United States
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Ulta Beauty
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Ju
Review №1

Lots to choose from. One stop shop for high end beauty products. Expect to pay a little more for better items .

Ma
Review №2

Very helpful to a guy who looked lost. Guided me to the proper shampoo that I was assigned to retrieve for my beautiful girl who was waiting in the car because of a recent stroke. Many Thanks!!

Mi
Review №3

Still my #1 spot for all things skin, hair and beauty products. Im all about these IT COSMETICS, THEIR PRODUCTS ARE FN AMAZING, WORTH EVERY DIME AND THEN SOME. YOU WONT BE DISSAPPOINTED.

Su
Review №4

I went into ultra a to purchase some foundation to find a foundation to cover a tattoo. It was against my better judgement because I have purchased mascara there and it was awful very lumpy and seemed dry.: well I couldn’t seem to be able to get anyone’s attention that worked there so I just bought some Dermablend and now I know I won’t be going back as it did not do the job at all

Th
Review №5

Nice store. They have it all, including clearance, a beauty bar, brow bar, hair salon that does everything hair.Associates actually help customers find things instead of running the opposite way when you look for help. This store is so clean an fresh that I love spending time in there.

As
Review №6

Recently had my hair cut and highlighted by Taylor. Really happy with both. Taylor listened to the challenges Ive had with my hair (some due to aging & medical conditions) and worked with ALL of it. She recommended a few products (no pressure), and when I couldnt locate one, she took the time needed to help me get the right one.I like the atmosphere in the salon and among the staff. They work together to take care of their clients.Also, on a separate visit, had my wild & wooly-getting eyebrows waxed and tinted into shape & submission. Five stars for this, too!

As
Review №7

First time in the store today. Wasnt really looking for anything just strolled around. Everything was neat and very well organized. Everything was super easy to find. The employees were great. And I heard them talking to a gal who needed help finding a concealer and she was very confident in her ability to find her the right concealer for what the gal was looking for.

Al
Review №8

I came here to get shampoo, conditioner and detangler for fine but a lot of hair. I needed something gentle but effective. The lady that helped me was so knowledgeable and helpful, she showed me many options in my price range and even had the conditioner sent to my home since it was not ins stock in store. Ive had bad experiences prior to this at similar stores but I will definitely return to this Ulta.

Em
Review №9

Annalise was extremely helpful, making suggestions and offered to go check backstock multiple times for multiple items! Fabulous service.

Tr
Review №10

Good place to learn more information about your girlfriends makeup than you wanted to know

St
Review №11

I thought the items I wanted that were 50% off in-store but it was online only...however they honored it anyways. This store is always friendly and compliments my makeup Everytime Im there. I highly recommend this location!

R
Review №12

Totally outstanding selection of products! Super nice and friendly team members. In and out in less than 10 minutes! First time visiting this location. Will definitely come back again!

Da
Review №13

My wife says you can get most of your skin care, makeup, body wash and shampoo here. But their prices are higher. The employees are knowledgeable and can help you in finding what you are looking for. 3 stars because of higher prices for products.

Pa
Review №14

Fantastic visit. Great employees

Sy
Review №15

Went in looking for beauty products and the women there always seem so happy to help.

La
Review №16

Hooty Tooty Attitude. Expensive.

An
Review №17

I went in for a haircut with Nicole and it turned into a cut and color. I brought in a picture of what I was hoping for and she exceeded my expectations. Thank you Nicole. I will definitely be back!

La
Review №18

One stop shopping for beauty stuff. Good place for gifts. Lots of bath products. If your looking for self care products. This is the store for you.

Ma
Review №19

Found the sunless tanning supplies and applicator mitt I wanted.😎

Da
Review №20

My wife and kids love the soaps, scrubs, and make-up. They hardly go anywhere else. This location is new, having moved from Division and Wellesly, across from the Northtown Mall, up the street to Division and Rowan, in the Franklin Park Mall.

Fi
Review №21

Will not be returning. I do not appreciate your employee lying to me to attempt to get me to sign up for your reward membership. When I checked out she asked for my number I politely declined. She then took it upon herself to ask if I was positive the duck bill clips I was purchasing were infact the ones I liked because Ulta doesnt allow returns without unless we have your number. I informed the cashier I would not give her my number.Sadly if I had known she was lying to my face I would have walked out without purchasing anything. This is absolutely disgusting way of representing your business.As you can see in the pictures of the receipt from this purchase the return policy allows returns with receipt if rewards membership is not used.

Jc
Review №22

Went in for hair dye, left with much more lol. Only wish they had more employees on the floor, had to wait a little bit to get help. Help was great though, and it wasnt a peak time so I understand the small crew its just a giant store. Will visit again

As
Review №23

Great service 👏everyone was very kind and attentive

De
Review №24

Too many options! Love it

Tr
Review №25

All the hair stylers are amazing

Ch
Review №26

I went with my mom shopping just to browse and employees were very friendly and helpful.

Br
Review №27

Spent way too much money, and got a bunch of things I didnt go there for. Overall love Ulta!

Re
Review №28

Easy return policy. Good deals huge selection.

No
Review №29

Wonderful the only thing they offered a free gift, I was not impressed.😥

Em
Review №30

Ulta beauty is a nice place store beauty for you. It has good quality for the make up you looking for and has a good deal too.

Ta
Review №31

Ulta beauty is your one stop shop for all your beauty, skincare, haircare and beauty service needs. They offer a wide variety of services from hair cuts, color and conditioning treatments. They also offer makeup tutorials for a variety of looks. They have a beauty bar that offers brow shaping and waxing. You can even get a facial. The most important feature is there rewards program. With the program you will receive exclusive discounts and opportunities. You will also receive 2x the points when you shop during your birthday month and the higher up on the tier you are you get presents for your birthday and diamond members get a 20 dollar service.

Xe
Review №32

Very friendly helped me in everything

Br
Review №33

I was directed to this store to pick up an instock item. 1st they wouldnt look for it just said they were out of it. I showed them the item on my phone. Said out of it. We can do store to door, 3 people waiting for that process. My self and 1 other customer walked out.

Ra
Review №34

I went in yesterday and everyone was so helpful and nice. I’m super happy with the products I found as well! 🤍

Je
Review №35

Its an okay stop. Staff depends on if they are friendly and its expensive, but its Ulta

Je
Review №36

Absolutely wonderful staff, great clean store, and everything is priced

Mo
Review №37

Okay so seriously how dose management not realize there out of gift cards? I drive across town get asked if I need help. Tell them I there to get a gift card. Wait in line tobe told there out of gift card. So the first gal couldnt tell me that as a walked through the door. And what crummy management oh but you can purchase on line. Sorry but why cant you go online and print me a gift card then. Where is customer service these days????

Re
Review №38

Love this store best makeup ever

KD
Review №39

It was ok... I recieved no help but spent the giftcard I got for Christmas.

El
Review №40

Its super annoying being followed around and basically harassed by workers let people shop and look in peace if someone needs help Im sure they will ask.

Go
Review №41

I had so much fun shopping there today. How much fun did I have there? Well now, let me see. On a scale of 1 to 10. I would hafta say I had a 10! Gee thats swell. Г¬

Jo
Review №42

This place has some okay stuff

ju
Review №43

Very helpful staff! Knowledgeable!

Mu
Review №44

Came here to shop for a few Christmas gifts for my sister; admittedly, Im absolutely clueless about makeup, so I asked an employee a few questions. She looked at me as if Id grown a second head and was minimally helpful. I definitely felt judged based on my makeup-less appearance. Nice selection, but I probably wont come back.

Jo
Review №45

Always helpful staff.... thank you!

mo
Review №46

Terribly rude customer service! Do yourself a favor and use Spokane Valley location if need be and save yourself a trip in here! Super unfriendly!!

Kr
Review №47

Very friendly staff. Love you Taylor!!!!

Ru
Review №48

Easy access, great staff.

Va
Review №49

So I order a pretty fair amount of money worth for Christmas and one of my products was suppose to get a free gift with purchase and it was in my cart when I checked out but it never arrived so I contacted customer service and they tell me it was only while supplies last, which I understand but that was not stated and that it was not in my cart so I reassure them it was in my cart but they are not willing to give my free gift with purchase I will never shop at ulta again such scam artist.

al
Review №50

I won’t go anywhere else!!! I’ve never had a negative experience . Caili in the Salon is a Hair Rockstar ! She took on a crazy girl with a vision and made it a reality! All the ladies in the salon make it welcoming ! Great team !Bree at the brow bar is the best ! She’s always on point!I never feel rushed and the girls enjoy what they do and take the time to talk to you. No just assume what you want.

Al
Review №51

I love ulta

ly
Review №52

Worst ever hair salon. All I can say is they must be super unorganized. This is the second time I am there for my appointment to be told there was a scheduling issue. Really? When you ask to talk to a manager they give you the retail manager who then hands you a phone number to a call center. Way to go Ulta. Im over and done with you. Clean up your scheduling problems, call customer before they make the drive just to be told sorry, we made a mistake you get to wait. Over it. No manager to talk to, just a call center. No more diamond member here. Not getting another dime.

De
Review №53

I really like their new location at Franklin Park Mall. Plenty of free parking. The staff are friendly and seem to go out of their way to help you. And I can usually find what Im looking for. Also Ulta is a great place to try the products before you buy.

Ll
Review №54

They did not carry the hair product i was looking for but were helpful in the search.

B
Review №55

Excellent customer service and curbside pickup

As
Review №56

Callie is outstanding stylist & the service is great, a massive amount of beauty products and supplies & the employees are always there to answer any questions you might have

De
Review №57

Customer service is much better! In the last 2-3 yrs I avoided going to ULTA bc the clerks were quite rude! And were no help at all. But I noticed a big change when I went in yesterday.

Sh
Review №58

Very rude and not helpful!!!!

Li
Review №59

Ok hair cuts are too spendy especially for a trim

Lo
Review №60

Kelsy great cosmetologist! So kind and talented plus the manager was so helpful and knowledgeable in showing me items of interest!

Em
Review №61

Not very welcoming to 1st time customers! Not very helpful to people who dont know much about makeup. And didnt like how I was followed throughout the store!

Th
Review №62

Love ulta, great service, great makeup.

Ai
Review №63

Excellent selection and staff! Way better than sephora. No matter your appearance they want to help without judgment!

As
Review №64

Love Love Love Ulta!

Da
Review №65

Very helpful in their knowledge of the makeup and their product! Security guard was very respectful!

I
Review №66

Fun place to shop

St
Review №67

Can get my beauty on, and my brows done in one day sign me up ...

Ci
Review №68

Personally I like Ulta franchise . The other day when I was in the North Spokane store I did NOT FEEL I WAS TREATED WELL by 1 person. Ulta as a whole is customer service oriented, wich seems to b a thing of the past. NOT GOOD. Will give another try at different store.

An
Review №69

Even during COVID these guys are rock stars!!!! Helpful and knowledgeable

Co
Review №70

Great selection and helpful staff

Gi
Review №71

The ladies in this Ulta are helpful, pleasant, and knowledgable. They were patient with me and found what I wanted in my price range.

Se
Review №72

Need more Jeffree star cosmetics!! Other then that! Absolutely love the store.

Mo
Review №73

Hannah was very friendly & helpful.

Ro
Review №74

My daughter found lots of stuff she liked

He
Review №75

The people that work here are always super helpful and nice!!!

An
Review №76

Excellent staff and great atmosphere loved my hair

De
Review №77

Wonderful and friendly employees

Da
Review №78

My 16 year old daughter is bankrupting me by shopping here.

Sc
Review №79

You get what you pay for :)

El
Review №80

Ordered online and picked up in store quick in and out.

Mo
Review №81

Got the worst haircut of my life from the salon in the northside Ulta. Will not ever ever rebook with them. Been wearing my hair up constantly 😭😭

ro
Review №82

Staff were friendly. Only bummer was, there were no mac products available.

Cr
Review №83

Well stocked and good customer care.

Ja
Review №84

Super high prices

Le
Review №85

Staff was very friendly and knowledgable about products

Se
Review №86

Getting more and more expensive

Jo
Review №87

Great selection. Friendly staff.

Ni
Review №88

Great service and lots to choose from!

He
Review №89

Very good variety of stuff

Ta
Review №90

Not shopping there anymore if they dont honor their promotions, then be rude about it.

Sa
Review №91

Great service..

An
Review №92

Expensive..

Bu
Review №93

Clean store. Security in point. Friendly staff.. was not was I was expecting but I love that its here.

Jo
Review №94

I take my girl here and she loves the selections. I dont hear much on the prices, but she does choose this even after seeing what Amazon has available and she has prime so waiting time shouldnt be much of an issue, so Im guessing price wise, they must be pretty decent

Information
77 Photos
94 Comments
4.3 Rating
  • Address:5504 N Division St, Spokane, WA 99208, United States
  • Site:http://ulta.com/stores/spokane-wa-1545
  • Phone:+1 509-489-0125
Categories
  • Cosmetics store
  • Beauty salon
  • Hair salon
Working hours
  • Monday:6AM–10PM
  • Tuesday:10AM–9PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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