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Precision Garage Door of Spokane
411 N Eastern Rd, Spokane, WA 99212, United States
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Precision Garage Door of Spokane
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Kr
Review №1

I needed a garage door opener system overhaul in my newly purchased house. Precision scheduled a date right away and the technician came right at the time frame they stated. Adrian was friendly, professional, great at explaining the issues and did the work efficiently. The work was just done so I cant yet speak to follow up service but hoping I dont need to for a long time! I highly recommend!

Ch
Review №2

Needed a new garage door opener installed and tech Anthony Beckstead recommended an appropriate one and had it working for us in under an hour. Anthony was on time and very professional. Our new door opener is working out beautifully and the service and warranty cant be beat! Highly recommend.

Jo
Review №3

I have nothing but great things to say about working with Precision Garage Door. I called and someone was available to come out in a couple hours. A huge thanks to Jered who serviced my door today - he was professional in communication, friendly, quick, and incredibly thorough. Precision has absolutely earned my repeat business should I need it in the future.

Da
Review №4

Thank you so much! Will use you again! Chris was great: on time, very informative-familiarized me with door open functioning. Did a great job, thank you so much.

Er
Review №5

We recently hired Precision Garage Door of Spokane to replace our 2 old/original garage doors that were the stock/cheapest variety with solid + insulated doors that more or less matched the original look & feel so they match the style of the home exterior. And, we couldnt be more happy with the results. David, our technician, did a fantastic job and it all looks quite seamless & professional inside and outside the garage entryways. This was a quality install all around and would be happy to recommend Precision & techs like David any day.

Zo
Review №6

Jered Hinch did an amazing job. Very thorough and knowledgeable. I would definitely recommend him and Precision door service to all my friends.

Ve
Review №7

Called one day and got an appointment the next day. The technician was knowledgeable and made a good recommendation for a repair.He worked quickly and efficiently on the repair and made the necessary adjustments.The works better and more smoothly than ever. Thank you

Do
Review №8

Barry came within a day to review my issues and give me my options. No pressure, questions answered. He was very clear and precise on anything I had questions one ordered the door and motor and Corey came to install it. He was quick, precise, answered all questions. Solid work. My garage door is so silent my baby could sleep in there. 100 percent would recommend Precision for any and all garage issues.

Li
Review №9

Kris was friendly and worked very efficiently. I will be sure to use precision door again!

Ca
Review №10

Kris was very helpful. He explained everything and I made my choice. He worked efficiently and cleaned everything up. He wore a mask and was courteous and respectful. I have used Precision before and will again. If you have garage door problems you will not be disappointed in their work.

Je
Review №11

When I called Precision doors, the dispatcher had Aaron out here the same day. Aaron is very professional, friendly, and helped me pick out the perfect garage door with excellent curb appeal! He gave me an estimate and had an installer, also very professional and efficient, out here two days later. We are happy with the excellent service all the way around! I have already given business cards to my dad and to a neighbor!

Ma
Review №12

Kris was great to deal with, knowledgeable and informative. I’d recommend Precision to anyone.

Ro
Review №13

Called Precision Door at 1030 in the morning and they had an available person at my home by 1pm the same day. I needed one door repaired and two new openers installed. Jared H. showed up and provided an estimate to which I agreed and started the repair job the same day. Jared returned the next morning and finished installing two new openers and keypad. He was polite, knowledgeable and thorough. I am very satisfied with the services provided and would recommend this company. Dont waste time calling around, just give them a call and let them get to work. You wont be sorry.Robert

ju
Review №14

My tech Jared was extremely professional yet friendly. Explain step-by-step of the services needed to repair our door. Very happy with his services.

Lu
Review №15

Kris was great. Super knowledgeable. Reminded me of a car guy who puts his hand on a hood. Runs the car for 2 seconds and has a complete diagnosis

St
Review №16

Had a great experience with Kris Anderson! He was very accommodating when I had a conflict with my schedule and made an alternative time that worked for both of us. He is very professional and personable and answered all my questions, especially about any long term issues. Highly recommend!

Ja
Review №17

Called them yesterday for a quote. They showed up today, gave the quote and put the garage door in the same day! The employee was very friendly and knowledgeable. He did not try to sell us on a bunch of extra features, however there were some we wanted that were an extra charge. VERY happy with the service quality and speed. Thank you so much!

Ja
Review №18

Ben was amazing. Easy to schedule online. Showed up on time and was prepared to do all the work we needed. He even went the extra mile to get our cars synced with the new system before he left. Highly recommend!!

Mi
Review №19

Very convenient to schedule online. Showed up when stated. Great communication throughout the process. Adrian was great!

ke
Review №20

We contacted Precision with an electrical issue with our garage door opener. Within 3 hours, they sent their tech, Barry Deschamps, to fix the problem. He was very courteous and professional and made sure that we were satisfied with the job. He went way above and beyond to make sure that everything was right. Outstanding experience and would highly recommend Precision and especially Barry. 10 stars!

ke
Review №21

Wont sell to you if you live out of their service area even if you do the install yourself. Would have loved this knowledge before wasting 14 minutes on hold.

Jo
Review №22

Kris was the most amazing guy and completely helped me. Would highly recommend.

Ri
Review №23

Had an issue with my current garage door opener. (That issue ended up being that I should not kill the garage door opener. Adrian (the tech) listened to what I didnt like about that one, and had us set up with a new system right away. Great service, on time, reasonable price. Will recommend them to all, and use them again the next time I get a brilliant idea and kill the opener!

Su
Review №24

Chris Kokinda arrived ahead of schedule and fixed the door within minutes! He was very personable and professional. I would highly recommend Chris. I will definitely be calling him in the future should the need arise. Thank you Chris!

Di
Review №25

This was the best customer service and product sale I have received in a long time. The initial bid was spot on with my needs and to top it off he put in an emergency request for my garage door to include an opener with key pad rails etc. to be installed the very next morning. The next morning they were early and got the job done quickly! My new garage door looks fantastic and I couldnt be happier! The professionalism from the bid to install to removing my old door and clean up was superb! I will be recommending this company to any of my friends or family in need of a garage door install!! Very impressive!! Thank you

La
Review №26

Kris did a great job! Very helpful and polite.

Ch
Review №27

Scott Carlson was professional and courteous. He explained everything thoroughly and completed the job quickly. Our garage door is working better than ever! We are very happy with Precision and would highly recommend!

Ja
Review №28

Fast response, which is a wonderful surprise these days. My tech Jered Hinch, could not have been more pleasant, respectful and knowledgeable. Great representative of your company. We have been customers of Precision Door and will definitely continue that relationship in years to come.

An
Review №29

I must say, the two gentlemen that came to remove my extremely old, dangerous doors were polite, informative, competent and respectful. Cory and Kevin did an excellent job on the doors! They had a lot of work to do as one door was twisted on the track. I had many questions that were answered promptly and completely. They showed me all the little ins and outs of using the doors, cleaned the doors up, lubed them and cleaned up every bit of trash. They even took a leaf blower and blew out everything in my garage to the driveway and then cleaned it up! I have had interactions with may different vendors over the decades and will state that PRECISION OVERHEAD GARAGE DOOR SERVICE represents quality, outstanding service and professionalism. The price was reasonable for all the work and the wonderful doors I now have. Added bonus: they are so quiet opening and closing that I have to make sure the door closes before I exit the garage! (LOL!) Love my new doors!!! Highly recommend PRECISION OVERHEAD GARAGE DOOR SERVICE!!

Sy
Review №30

Kris Anderson’s service was top notch. He explained everything clearly and I felt way more comfortable afterwards.We started talking about our sons and how much time they spend on their electronics - so it will make him laugh to see me using my son’s google log in to post this. 😂Thanks, Kris!!Sincerely,Shannon Taylor

Ra
Review №31

Called for service in the middle of a heat wave after a power surge wiped the settings on our opener causing our door to stop halfway. Our tech, Jered H, was here within 3 hours of my call and quickly identified and fixed the issue. He was friendly and explained everything clearly. He even noticed our door needed lubricated and did it quickly while he was here. Very happy with the service.

Al
Review №32

Precision Garage Door of Spokane responded very quickly to my request for service. Barry started on our project and very quickly realized that our equipment was old and should be replaced. He explained everything very carefully, we understood exactly what needed to be done and what we were paying for. The upgrade resulted in work taking longer than originally planned, so Ben joined Barry on the project; both men worked quickly, efficiently and were very respectful of our property. I was impressed with the quality of their work and of their workmanship. I highly recommend Precision Garage Door of Spokane and their personnel.

An
Review №33

Scott C. Was amazing came out on time, very respectful and nice gentleman! gave us a quote on a new garage door. We will be doing further business very soon!

Ja
Review №34

Kris was extremely professional and fixed our garage very quick! I’d definitely recommend him to fix your garage door..

Mi
Review №35

I was extremely pleased with the service from making the appointment to working with the service tech Chris. They were very responsive when contacted and sitting the appointment. Chris was running late but he made contact to let me know when he would arrive. Once he arrived he was very professional and completed the work in a very timely manner. He was very personal and efficient in completing the job. I would highly recommend Precision Garage Door for all of your garage door work.

Th
Review №36

Installer Corey Potter called ahead to say he was on his way. Arrived and went right to work. New rails and door on the third stall and inspected and greased up our noisy double door.So Happy with the company Precision Garage Door of Spokane! Highly recommended. The Bucks,Post Falls Idaho

Jo
Review №37

Kris was awesome! Very quick to diagnose my issue!

Sk
Review №38

I spent $1900 on 2 doors from them.I had to wait 4 months to get doors in correct color I wanted.they installed them and trim was not installed correctly,one door was lower in casing then other one. one of door panels was scratched.I called them about trim and they sent out a man next day.he adjusted doors to trim and didn’t do anything with one door lower then other.he said they could touch up scratch with touch up.wouldn’t recommend

Jo
Review №39

Had an issue with my garage door, called this company, and Barry Deschamps came out the next day to not only fix the garage door, but it’s now quieter and he walked me through regular garage door maintenance to keep them running and lasting longer. Give Barry a raise!

Le
Review №40

Precision was fast, early, and honest. They quoted a replacement garage door and, despite unforeseen obstacles, stuck to their quote and finished on time. My only complaint is the scuff marks on the new door from transportation, though they did provide a can of white touch-up paint to be applied when the weather warms up. The new door is working perfectly and I love the quite, smooth operation. Overall the workmanship looks clean and well done.

As
Review №41

These guys are amazing. We called to get a quote and they came out the next day. Had us on their schedule the next week, showed up on time, found major issues that our shop builders had created when installing the door and fixed them free of charge just to make sure that our family was safe. Cant say enough good things about this company.

Ma
Review №42

Very good experience. Old single-garage door, hardware, track system needed to go. Easy appointment scheduling, timely response; estimator was on time, straight-forward, no up-sell. Installer showed up early and got to the project, which took about 3-hours. It looks great, operates great and highly recommend Precision Garage Door of Spokane.

Ch
Review №43

Ben did a great job explaining the process & parts.He did a great job and was extremely helpful. I would definitely use Precision again because of Ben.Thanks

Ch
Review №44

Immediate and excellent service. Scott C. Was knowledgeable and honest and completed our repair and service thoroughly and highly satisfactory. Highly recommended.

Ch
Review №45

Jered, the technician was awesome. He assessed the damage, gave me a quote and fixed the problem in about half the time that I was expecting it to take. Highly recommend this company.

Pa
Review №46

Chris from Precision installed a new garage door opener for us about a month ago. We were having some minor issues with one of the sensors. I called Precision up and they got Chris back out within 48 hours. He came out and said the best thing to do was to replace the entire unit. He installed the new opener, sensors and buttons.. The new opener works much better. Very happy with them standing behind their products and making things right!

Ca
Review №47

Kris Anderson was great to work with. On time and the all installed promptly. A joy to work with.

mi
Review №48

Barry Deschamps was an unbelievable representative of your company. Very knowledgeable, personable and did a great job of getting my door back up and running.

Go
Review №49

Great experience!! Thank you .

Do
Review №50

Ben did a great job thanks for a next day appointment! I was recommended to Ben from a friend and I am super happy to have my garage door working again (:

Se
Review №51

Adrian fixed my parents door.now It works perfectly!

St
Review №52

Very good service. Kris was exceptionally helpful and professional. Thanks very much!!

Go
Review №53

Their estimator requested full up-front payment from my 90-year-old mother. He told her the replacement door sections would arrive in 2 weeks, but 2.5 weeks later, his office advised that it would take at least 8 weeks. When their installer showed up 8.5 weeks later with the replacement sections, he immediately apologized upon opening their packaging, admitting Wayne Dalton sent the wrong color. He got on his phone to his office and a few minutes later came to my door insisting that the color actually was correct. I pointed out to him that it wasnt even close to matching. About 10 days later, the company came through with a full refund, but only after we threatened legal action against the company owner (whos out of Lynnwood, WA). Will never, ever use them again; went to them because they were the ones who originally installed the door approximately a dozen years earlier after the purchase through Home Depot.

Ev
Review №54

Ben was on time and professional. He explained what he was doing very well and made sure I was good to go before he left. Gave me a heads up on possible future maintenance down the road and what to look out for before making that call.

Ga
Review №55

Ben was really awesome. Here on Sunday and sweetened the rollers. Garage door is like new. Thanks Ben

Ra
Review №56

Great customer service from Ben! He fixed my garage door quickly and efficiently and it now works perfectly.

He
Review №57

Jered Hinch did a great job fixing our garage door. Fast response time, excellent friendly service.

Lo
Review №58

I appreciated Bens call ahead of his arrival, which was early in the two-hour target time frame. He was knowledgeable and immediately saw what was causing the most aggravating malfunction. He was friendly and informative. We would definitely do business with Precision again, especially with Ben.

Sh
Review №59

Ben called ahead, was timely and explained services prior to completing. Quick service. Recommend.

Do
Review №60

Ben was great. Was very informative and fast with installation. Will recommend to friends.

Ty
Review №61

My garage door unexpectedly broke and I needed to get it fixed ASAP. The team at Precision was awesome from start to finish and in less than 24 hours, I went from how the hell am I going to get this fixed? to this new garage door is awesome! This new door is so much quieter!There was a little confusion on the install when it came to the right model of panel I purchased, but Anthony, Scott, and Terrell (I think), were quick to make things right and exceeded my expectations. If anyone asks me who to call for garage work, it will always be Precision Garage Door. Thanks again!

Le
Review №62

Jered Hinch was an awesome man to work with. He knew what to do, and worked efficiently. Thank you Jered

Mi
Review №63

Ben C. came out to put in a garage door keypad to control my Precision 270 garage door opener. Ben was courteous, very competent, and professional. I highly recommend this LOCAL company based on my experiences with them. Prices are fair, and the service, based on Ben C’s great work, superb! Very happy!

Je
Review №64

Ben Cain came out and did a great job. Very personable, and professional. Exceeded expectations.

Jo
Review №65

Aaron steinwand is a awesome person and some you can trust, tells you how it is and whats it takes, I highly recommend dealing with Aaron he is very knowledgeable and easy to talk with

KJ
Review №66

Ben did a great job saved us money and fixed our issue in 5 minutes. Thank you for not over selling us!

de
Review №67

I have had a few interactions with Ben now he always answers his phone or calls me back and makes sure I am taken care. Excellent customer service!

Da
Review №68

Ben was great we got a next day appointment and he met our expectations

Br
Review №69

Called Precision and they sent someone out quickly to give a quote. It was a really rough start. The garage wasn’t ‘big’ enough to put the door up. After stripping the garage bare they finally agreed to do the work. Had two doors installed and they did a good job, eventually.Edit: one of the doors stopped working literally the next day. Seems like a sensor as holding down the button works, but the remotes don’t work at all. I removed everything within 4ft of the door line so nothing could be blocking it and it still doesn’t work. Garbage.

Ki
Review №70

Ben was an absolute delight to work with! He was very detailed in his work and was able to identify and fix the problem quickly. Great Job, highly recommend and thanks so much!

Ro
Review №71

Ben did an awesome job! Courteous detailed explanation of what was needled, and all options. Did the work quickly and then cleaned up. I have had great success with Precision over the years, and would recommend them to all.

Mi
Review №72

Ben is professional and efficient and cares about his work. Great job!

Ru
Review №73

Ben was very considerate and conscientious while fixing our problem. He knew exactly what the issue was and we had the situation fixed in no time. Thank you for helping us. Five stars all the way around.

Jo
Review №74

Ben made time to come out the night before we were actually scheduled and was super quick and efficient. We now have a working garage door! Thank you Ben!

Sh
Review №75

Ben C was of great help our with new garage doors. He was professional and courteous, and responsive to all of our questions. The install has been completed and we like the the new look it gives our house. I highly recommend the quiet belt drive openers, barely make a sound.COVID created some delays in product delivery from the factory, but this was outside of Ben’s control.

Ka
Review №76

We could not have asked for better with Precision Garage Door. Called for an estimate after another installer in town was a no-show for an estimate.Aaron was available the same afternoon for our estimate. He was very knowledgeable, personable, and not at all pushy. Our new garage door and opener were ordered and installed in three days!!Professional, well priced, quick, and friendly! We will definitely be back for all our future garage door needs.

Am
Review №77

Ben was super friendly and fast! Called ahead of time before arrival. Explained everything prior to doing any repairs. Inspected everything and gaves a heads up on things that would need replaced in future. Very happy with the service, professionalism, and efficiency!

Ra
Review №78

Ben went above and beyond to reach out and show up on a Saturday to replace my garage perimeter seal and then discover that my rollers were the cause of the original problem. I really appreciate the care he takes when he works and is clear and detailed in explaining the issues that are flawed. I will definitely request his services in the future and recommend him to others!

Bi
Review №79

Kris went way out of his way to earn my business. Very excited to get the door installed on Tuesday so I can park in my warm garage again! Thank you Precision for having product in stock and working with me to find the perfect fit for my house and my budget.

Ve
Review №80

BEN did a great job getting our Garage door working perfectly again. we were very pleased with the services he privided. He emulated the quality services we have from Precision Door over the past 10 plus years

Am
Review №81

Ben was fantastic! He talk me through everything that was needed be fixed and why it was a good idea to fix. He is fast and professional. I will definitely give precision garage door again. Thank you Ben!!!

Na
Review №82

Chris Kokinda was thorough and efficient in fixing my busted spring. Very much appreciated.

Ir
Review №83

Chris Anderson came today. My remotes wouldnt work and he gave me two options. I decided to have him replace the garage door opener and he did it today! He was very professional and answered all my questions.I would use Precision again, and especially Chris. I would trust him completely to be honest with me. Thanks, Chris.

Ma
Review №84

One day service. Tech was Kris Anderson. I actually asked him if he was the owner because he had such a professional & caring attitude. On time, great explanation of prob & fast & efficient remedy. I really dont get enough stellar service like Kriss enough out there in the real world! Im a realtor & am thrilled to now havethis s resource for my clients. Better give Kris a raise!

St
Review №85

If anyone ever has, or had the pleasure to have Adrian as a service Rep, you are in for a treat!Adrian came out to troubleshoot a small issue I was having with my door. This guy took the time to explain what was going on with the door in detail!! And even took images to help me understand what he was seeing.He was very personable and proffesional.A+++++ plus customer service.

Ch
Review №86

I had a broken spring on my garage door. Kris was great. He arrived same day and on time. Gave a clear quote and repaired the garage door in a timely manner. He was professional and enjoyable to talk with.

Fr
Review №87

Ben did a terrific job and was very knowledgeable and helpful. My wife and I appreciate Ben making an extra effort to get here a day earlier. Excellent and I would highly recommend Ben and Precision!

Ch
Review №88

Ben with Precision Door has installed 3 each Garage doors for me over the last few years at my personal home and a couple of my rentals and he has always done an Excellent Job, Top Quality Work, Very Professional, along with always giving Fast Friendly Service.I highly recommend him,Thank You,Charles T 😎🇺🇸

Al
Review №89

Jered was super helpful!

Ja
Review №90

Scott Carlson and later David Deviny both were professional in appearance and performance. Scott diagnosed the problems and made immediate fixes. David came two days later as the old door was damaged to the extent that it had to be replaced. It was a pleasure working with these young men.

te
Review №91

Ben was fantastic. We really appreciate the prompt and effective service. Diagnosed the problem quickly and repaired it. Great service.

De
Review №92

Ben helped me out and discovered I had a flipped breaker and that my opener was actually still working! He did an excellent job and he is a creative thinker

Ia
Review №93

Super quick response and service times! My technician was Ben and he was super professional and fixed our broken springs in no time. Definitely recommended for any garage repairs and service!

Ca
Review №94

I will start by saying we used Precision years ago and were very happy with their tech and service. However, based on two different interactions with Anthony in the last year I will not be using them in the future.This is not 1 star simply because past techs and service have been great.These bad experiences may simply be related to Anthony specifically and not company wide. The main issue I had is overcharging and trying to up sell on two different occasions.Anthony came out last year to look at replacing the bottom rubber and do a quick tune up. The cost for the rubber was astronomical so we decided against that and just do a tune up. Anthony had to do very little since the doors and opener were only 2 years old. He was there for a very short time, left us a can of spray grease...it cost over $300. We went ahead because of past good experience, despite feeling that Anthony was up selling and trying to charge more than he should be.This week we decided to get an opener put on our 3rd bay (which was already pre-wired and had everything set up and ready to go). I was disappointed that Anthony was again our tech but decided to give him a 2nd shot.When Anthony arrived he quoted a little over $1,300 for opener and new rubber (he was going to give me a military discount of 10%). Anthony stated prices just went up and they will only keep going up (which came across as a sleazy sales tactic).This seemed high since everything was ready (pre wired for opener, had outlet ready, sensors wires, etc.). Also they did not have the opener on them (which turned out to be a blessing).After he left to get an opener I decided to look at openers at Lowes, where I found a Chamberlain opener exactly like my other one (wifi, light, myq, etc) for $489 out the door (with my military discount). We decided to buy and change our appointment to install only.I called back to let them know that Anthony didnt need to go get an opener and to ask what just install costs. I was told on the phone $250 plus a service call fee.Anthony called shortly there after and told me that it wouldnt save money and we should just buy the opener from him and asked what price they gave for install. I informed him it was $250 plus service fee. He informed me it would be $350 plus service and that the person I spoke to was wrong and didnt know. He again mentioned the new price increase that she probably wasnt aware of (felt very used car salesman).For due diligence I decided to make a few calls and within 5 minutes found 3 companies ranging form $150 - $250 total for the same job compared to the $425 from Precision.I cancelled my appointment and wont be going back.Update: Your quote was the first quote without the rubber installed, he gave me a 2nd with rubber.I am not disputing prices going up, everyones have. You just happen to be way higher than all other companies (including non discount companies, nice by the way). I dont understand manufacturing increases effecting your install only prices.Your company is not my issue, I have really liked other techs and had some great customer service.2 separate negative experiences where it felt like Anthony was trying to take advantage is my issue. Who we used gave us the same taxes, rubber seal, warranty on work you mention. So $500 with the exact same is not apples to apples.Again this review is ultimately a negative review of Anthony, his demeanor, customer service and sales techniques. May not be a reflection of your company as a whole.

Am
Review №95

Ben gave the best customer service and was very knowledgeable. Would use this company again, highly recommend

Ka
Review №96

Ben was great same day appointment very knowledgeable

Br
Review №97

Ben was professional, on time and fixed the issue in less than five minutes. I was not overcharged or oversold.

Je
Review №98

Chris fixed our garage door, repaired the opener and installed the key pad in an hour! He was on time, gave us a text he was on his way. I also like Precisions online scheduling. So easy. My door was broken one morning and fixed the next!!

Ma
Review №99

Ben was amazing! He identified the issue and quickly fixed it. I really appreciate his promptness and expertise.

Ja
Review №100

Ben was super knowledgeable and helpful! His service was incredibly quick. Thankful he came (even on a Sunday).

Information
28 Photos
100 Comments
4.8 Rating
  • Address:411 N Eastern Rd, Spokane, WA 99212, United States
  • Site:http://garagedoorspokane.com/
  • Phone:+1 509-483-3667
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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