I was not at all sure what we needed to repair our bureau but Taylor was very helpful in looking at my photos and suggesting the products we needed. Just ask and these folks will help you! I highly recommend.
Online ordering was easy, though I would have liked to see better examples of the finish on the metal. As it turns out, it matched the old existing hardware as well as could be expected with new items. Everything arrived well packaged and in a timely manner. Thanks!
These guys were very helpful. We got the order, all the way over here in Hawaii-delivered with no problems.the hinges will be installed on Tuesday.
Awesome. You guys made it so easy to complete my project. And I appreciate that you filled my SMALL ORDER.Brian MedinaSouthern California
I received my hardware order promptly and accurately. So very pleased with the customer service I received. And the website is super easy to navigate. I will be purchasing all my hardware from you in the future. Thanks for a great experience.
The order was not delivered on the estimated delivery date, we had to reschedule an entire job. Which offset 2 trades, we actually lost an installer because of this. A courtesy correspondence giving us a heads up wouldve eliminated most of the turmoil.The delivery was dropped off while the business was closed and set on our front landing. Our business location is on Appleway, a very busy thoroughfare. Luckily the product was not stolen. But, I was very disappointed when I got to work and saw it sitting there.
Product (~12 stainless steel handrail brackets) from Deltana was a good product, but slightly the wrong size for installation. The customer pays for shipping (in my case, Seattle to Miami for a heavy box) AND a 15% restocking fee. This might be stated somewhere but I think the company could do more to help the customer (ie, I could ship to Spokane and they can consolidate other returns back to the manufacturer…something, anything…it’s 2021). Also, the gal on the phone was a robot. Will def not be buying from this place again for items where I’m not 100% sure. There are other businesses with more customer friendly policies.
Hardware Hut delivered as promised. And so thankful they had the rod ends required. My 25-year old plastic closet rod end hardware in a customized closet configuration had pegs that were weakened and one set had already broken. The newer metal ones will last forever. The peg distance was perfect but the rod diameters were different. Mine had been 1 7/16 - the new metal ends required a 1 5/16 rod diameter. Also discovered that the rods needed to be cut 1/4 longer to accommodate the thinner metal ends. But solved that with 1 1/4 washer shims. All is now strong and secure for years to come. Thank you, Hardware Hut!
Received goods on a timely basis, material was of good quality. One of the packets contained the screws and the other did not. A manufacturer problem. I called the manufacturer directly and screws were sent in a follow up mail. It is good to know that this kind of hinge is still available.
Great place to shop as always! Easy to maneaver website, quick shipping and excellent packaging, nothing damaged in transit.
Hinge worked out great but delivery could have been faster.
The products are exactly what I needed. They look great on my cabinets! Very high quality.
Product arrived within stated time. Good communication all around.
I received the brackets in a timely manner and they worked out perfectly.
Perfect pull out cutting board for out little coffee bar. Excellent quality and easy to install.
Arrived very fast and customer service was excellent (they reached out unprompted to confirm delivery details for my order- remote address and always lots of issues!). Very happy with this purchase and would not hesitate to order from this company again!
So far so good. I have not used the tool yet but I am satisfied with its quality and the materials it is made of.
The personnel were very knowledgeable about what i was looking for and were easy to talk too. I would recommend this company for anyone that is looking for cabinet parts. They have the expertise.
I needed just a small knob for the laundry chute door of my 1953 mid-century modern ranch and this is perfect in polished chrome! Shipping was very fast and price reasonable. Thank you.
I was able to order exactly what I wanted (a bigger version on ones I used in recent bathroom renovations) and the number of pieces I needed. They arrived quickly and were exactly what I ordered. Thank you for making this so easy!
Yes. I received my order, nothing broken, and all parts included. package was damaged slightly.
This is how all of online shopping should be done. Great website, informative, easy to checkout and buy. And multiple notifications complete with tracking numbers letting you know where your purchase is and when it will be there!
The only place I was able to find what I needed
I ordered some decorative stainless steel hooks for an outdoor project. They were a good price, and I received them exactly when expected.
I was trying to replace cheap no name cabinet hinges on some do it yourself cabinets from our local big box store. The original hinges wobbled and the doors did not stay in place after adjustment. After searching the two big box stores and several local hardware stores, I turned to the internet. I found Spokane Hardware and looked through their catalog, again with no success. Amazing enough, they had a spec sheet you could fill in and their tech people would research what you needed. Well, I was fortunate enough to deal with Cindi, who was able to match up replacement hinges. I had to enlarge the cabinet side hinge screw holes, then they worked perfectly. What a difference. Thank you, Cindi!
Ordered a pair of hard to find hinges an the came well before expected. Great quality well made and a perfect fit for existing mortises.Price was good shipped in a protected container.Arived in great shape. Ill be buying hinges ect. From them from now on!
The product was just as I had expected. Great experience and and I will order for this company again.Lee
All of my dealings with TheHardwareHut.com have been very positive. The prices are fair, the products are generally immediately available and are shipped expeditiously. Their communications have also been top notch.
Your inventory of the door hinge I have been looking for was exceptional. I am very pleased to do business with you.
I received my order in a very timely fashion. The product is excellent. I will use Hardware Hut in the future and highly recommend.
Fast and prompt with their delivery, easy web-site, Thanks
They had in stock the Rev-A-Shelf Soft Close hinges I was looking for at a very competitive (dare I say unbeatable) price. Items shipped fast, too.
The material and installation are good, I had to modify the unit as it did not fit a custom cabinet. the hooks are not well fitted to the pre-cut groove and why I did not rate a 5.Overall, this is a decent unit for the price.
Website is good - drawer pulls (for new bathroom vanity) delivered in extremely timely manner - they seem to be good quality, like the feel and heft of them - not yet installed - love the look of them!
Received hinges on time and in good condition
I received the package quickly, priced right.
Had no issues with the order I had placed, it showed up in a timely manner and packaged well.
The brackets were perfect. It is nice to have an operational drawer again!
Prompt pre-purchase customer service clarifying the product. Nice prices and fast shipping. Thanks!
Delivered seamlessly safe.
Great service as usual.
Great selection and hands-down the best prices. Prompt delivery and the install is finished and looks great!
Fast delivery and quality parts.
I ordered cabinet handles for my dresser and the handles needed to be 3 1/s inches from center to center, on their website it states 3 1/2 inches and my confirmation order states 3 1/2 and I was sent 3 inches from center to center. VERY disappointing after all the work I put into refinishing a repurposed dresser.
Fit perfectly in my antique desk and appears to be of excellent quality
Great service, they helped me find a part I needed and shipped it quickly.
Excellent customer service; easy to use, fast delivery, and order follow up.
This asked if I received my order and brought me here, so yes, I did get my order..?
Customer Service was professional and friendly. Good quality product and fast delivery.
Handles were beautiful and well made. They will look beautiful on the cabinets.
The door stops are a great thing works better than any thing else I have used and HardwareHut company are very good at sending things out great company.
Great quality products
Good value and fast shipping
Excellent deliver time considering the fact that they are on the west coast!
Very easy to order, 2nd time ordering from them.
Decent selection. Beat Amazons price by $10 for handrail hardware.
Really quick delivery. Very satisfied.
I received the product I ordered in a timely manner.
Fast shipping and good quality for a hard to find part
Easy and reliable experience.
I love the quality hardware I ordered from the Hardware Hut.
Prompt service, produce was exactly what I needed.
Just disappointed in the process pay for shipping of the samples both ways and a restocking fee. Not worth the experience.
Prices for these latches was all over the place online and difficult to find locally.
Great product and very professional service,
Smooth, easy and fast! Thank you!
Nice place to do business with
They had just what I was looking for. : )
A great online co.
Excellent customer service. We looked at the cabinet pull we purchased at a local Phoenix hardware supplier showroom, but they said they contacted the manufacturer and the model was no longer available. Looking on line, we found the same product through Hardware Hut. We ordered them, not being sure if the order would be fulfilled but we quickly had an order confirmation and a direct ship confirmation from the manufacturer.What really impressed us what when we realized that some of the pulls had a significant color variation. we reach out to their Customer Service team and Cindi quickly reached out the the manufacturer to resolve the problem with replacement units be direct shipped to your house from the manufactuer within a short time!
Happy to have quick shipping
Wide Selection, fast, helpful.
I received my order on time and the service was excellent. The sales reps answered all my questions and were very helpful on helping me make my selection on hinges and drawer glides. I will definitely order from The Hardware Hut again.
Had exactly what we needed!
A good variety of products
Excellent service and product
Dont spend money on small orders here. Read the return policies. Youll pay shipping back & forth & pay a re-stocking fee. Had to return some hinges and it would have cost more to return with a restocking fee than they were worth. Too bad, they have cool stuff but not a good business acumen. Need to catch up with other online retailers. At least I know where not to do business.
Telephone number is constantly busy. Worried about my order. How do I contact them? Appreciate any help.
Nice high-end hardware. Great for remodeling and/or designing new Kitchen and bath
Great Source for Hardware with awesome customer service even at distance. I live in Kansas and we do custom doors and wood products. The Hardware hut is our go to source for door and cabinet hardware. Returns are well managed and orders ship promptly. Great outfit.
Thanks for having the part I needed.
No issues
Got it
Fine
Ordered hinges on Dec 24, finally arrived Jan 18. Called and emailed multiple time for tracking information, they told me they would send it, but never did. Thats the first and last time I will use them.
Received.
Lots of knobs to turn
Boring
Iznice